2008 RENAULT SCENIC bluetooth

86A-11
MR-372-J84-86A050$295.mif
V3
86A
RADIO
Fault finding - Function
General operation
The multimedia system is involved in the following functions:
–Radio reception (AM, FM).
–Playing CDs/MP3 CDs/navigation map.
–Guidance and navigation system with colour screen.
–Bluetooth hands-free phone.
The use of this multimedia system allows the customer:
–To select radio stations by using the preselections, the list or manual selection.
–To have an automatically-updated radio list.
–To listen to CDs or MP3 CDs.
–To control the radio using the steering column switch (satellite).
–To change various acoustic parameters (bass, treble, fader, etc.).
–To navigate on a colour screen (visual and audio guidance): for this function the system uses GPS, the
vehicle speed wire information and an internal gyroscope.
–To receive traffic information via RDS-TMC and to display it on the navigation map. Possibility of re-
routing according to traffic information.
–To display the time and temperature on the screen.
–To use the hands-free phone function (sound relayed to the radio speakers) with a Bluetooth phone (HFP
profile).
–To be protected by an immobiliser code.
MR-372-J84-86A050$295.mif
LPN RADIO
Vdiag No: C4

86A-59
MR-372-J84-86A050$826.mif
V3
86A
RADIO
Fault finding - Command summary table
*LPN: Low Price NavigationNote:
To restart an activation session without switching the system off, run command RZ001 "Test parameters".
Tool command Diagnostic tool title Comments
RZ001Test parametersThis command is used to restart an
activation session without having to switch
off the system.
RZ003Fault memoryThis command is used to clear faults
stored in the navigation computer.
AC004Test right front speaker line
These commands are used to run a
listening test on each speaker and its
associated tweeter speaker (depending on
equipment level). AC005Test left front speaker line
AC006Test right rear speaker line
AC007Test left rear speaker line
AC009Screen test: colour barsThis command is used to check that the
video display is operating correctly.
Three colours are displayed on the screen:
Red, green and blue, and a black mosaic
on a white background.
AC010Microphone testThis command is used to check the
microphone connection.
The speakers transmit a tone and the
LPN* system checks the microphone input
signal.
AC011Detect Bluetooth space
AC013Eject CDThis command is used to eject the CD in
the LPN* radio navigation system.
VP001Write VIN
VP003Write After-Sales service date.
VP005Calib. and commission computer
MR-372-J84-86A050$826.mif
LPN RADIO
Vdiag No: C4

86A-61
MR-372-J84-86A050$885.mif
V3
RADIO
Fault finding - Customer complaints
LPN RADIO
Vdiag No: C4
86A
*LPN: Low Price NavigationFRONT PANEL BUTTON FAULT ALP 12
NO NAVIGATION VOICE MESSAGES ALP 13
THE VOLUME DOES NOT INCREASE WITH THE VEHICLE
SPEEDALP 14
NO TRAFFIC INFORMATION MESSAGE ON THE SCREEN ALP 15
THE SCREEN DISPLAY STAYS FROZEN ALP 16
THE SCREEN DISPLAYS "CONNECT A DIAGNOSTIC TOOL" ALP 17
IMPOSSIBLE TO USE TELEPHONE WITH BLUETOOTH ALP 18
THE PERSON I AM CALLING USING THE COMMUNICATION
SYSTEM CANNOT HEAR ME WELL OR CANNOT HEAR ME
AT ALL (IN BLUETOOTH MODE) ALP 19
THE TELEPHONE CONVERSATION VOLUME LEVEL IS LOW ALP 20
DISTANCES ARE NOT SHOWN IN THE CORRECT UNITS ALP 21
NO LPN* RADIO NAVIGATION BACKLIGHTING ALP 22

86A-86
MR-372-J84-86A050$944.mif
V3
LPN RADIO
Vdiag No.: C4RADIO
Fault finding - Fault Finding Chart86A
ALP 18 Telephone cannot be used with the Bluetooth function
NOTESOnly consult this customer complaint after a complete check with the diagnostic
tool.
Ensure there are no present or stored faults.
Check that Bluetooth mode is activated in the navigation and communication system.
Press the SET button and select the Telephone, Bluetooth option and Bluetooth connection menus.
Has the telephone been researched by Renault?
YES
Check that the telephone software on the telephone
is compatible with the vehicle's navigation and
communication system.
Consult the list of compatible phones on the
"RENAULT.net intranet" site.
Is the telephone software compatible with the
vehicle's navigation and communication
system?
YES
Activate the telephone's Bluetooth mode.
NOSuggest that the customer buy a telephone
approved by Renault.
List of compatible phones on the
"RENAULT.net intranet" site.
NOAsk the customer to contact the teleph one
vendor in order to install a software version
into the telephone that would be compatible
with the navigation and communication
system.
Refer to the phone's manual to activate its
Bluetooth mode.
AFTER REPAIRCarry out a complete check with the diagnostic tool.
LPN_VC4_ALP18

86A-87
MR-372-J84-86A050$944.mif
V3
LPN RADIO
Vdiag No.: C4RADIO
Fault finding - Fault Finding Chart86A
ALP 18
CONTINUED 1
Match up the navigation and communication system
and the telephone.
Was the match successful?
YES
Check that the telephone does not require
confirmation before being connected to the
Bluetooth system.
If it does, respond that you wish to connect then
disable this function on the phone.
NO
Test the Bluetooth terminal on the
navigation computer.
Procedure for matching the communication
system and the telephone:
On the navigation and communication system:
–Press the SET button.
–Access the Telephone menu.
–Select the Bluetooth option line.
–Select the Save a Bluetooth telephone line.
On the telephone:
–Enter the menu to find a Bluetooth accessory.
–In the list of accessories found, select My CAR.
–Enter the PIN code given on the vehicle's
navigation display.
AFTER REPAIRCarry out a complete check with the diagnostic tool.
B

86A-89
MR-372-J84-86A050$944.mif
V3
LPN RADIO
Vdiag No.: C4RADIO
Fault finding - Fault Finding Chart86A
ALP 19The person I am calling using the communication system cannot
hear me well or cannot hear me at all (in Bluetooth mode)
NOTESOnly consult this customer complaint after a complete check with the diagnostic
tool.
Ensure there are no present or stored faults.
Check that the telephone network availability is sufficient to make a call.
Make a call to a fixed line.
Is the fault still present?
YES
With the engine stopped, does the voice
recognition work for the words "phonebook"
and "dial"?
YES
NOThe fault is linked to the number the customer
is calling or to a localised lack of network
availability.
NOCheck the condition and connection of the
microphone connector.
Repair if necessary.
Check that the microphone part number is
correct. If not, replace the microphone.
AFTER REPAIRCarry out a complete check with the diagnostic tool.
LPN_VC4_ALP19

86A-90
MR-372-J84-86A050$944.mif
V3
LPN RADIO
Vdiag No.: C4RADIO
Fault finding - Fault Finding Chart86A
ALP 19
CONTINUED
Check the condition and connection of the
connectors of the telephone support base plate, the
navigation computer and the radio. Carry out the
necessary repairs.
Match up another telephone and make a call.
Is the fault still present?
YES NO
If the fault is still
present, contact the
Techline.
The fault is probably
linked to the
telephone. Ask the
customer to carry out a
fault finding procedure
on the telephone.
Procedure for matching the communication
system and the telephone:
On the navigation and communication system:
–Press the SET button.
–Access the Telephone menu.
–Select the Bluetooth option line.
–Select the Save a Bluetooth telephone line.
On the telephone:
–Enter the menu to find a Bluetooth accessory.
–Bluetooth.
–In the list of accessories found, select My CAR.
–Enter the PIN code given on the vehicle's
navigation display.
AFTER REPAIRCarry out a complete check with the diagnostic tool.