FREQUENTLY ASKED QUESTIONS
How do I turn off the Navigation System?
Press and hold the Volume control for at least 3 seconds.
How do I hear the navigation voice prompts?
1. Press the MENU hard button.
2. Select the FEEDBACK tab.
3. Check the VOICE VOLUME LEVEL and that the NAVIGATION
GUIDANCE setting is on.
How do I recover after accidental language re-set?
1. Press the MENU hard button.
2. Select the FEEDBACK/Retour/Reaccion tab.
3. Press the ENGLISH/Anglais/Ingles button to reset language to English.
4. Press the SPANISH/Espanol/Espanol button to reset language to
Spanish.
5. Press the FRENCH/Francais/Frances button to reset language to
French.
Or, you can also turn vehicle off to restart system. Then from the
DISCLAIMER screen, select the desired language before pressing
AGREE.
TROUBLESHOOTING
Symptoms Possible Cause Action
Focus Error System unable to play
reproduced disc.Contact your dealer.
Bad Disc Disc was inserted
upside down or the
system is unable to
read the information
in the disc.The mechanism will
automatically eject
disc.
Track Error The system is unable
to reproduce a corrupt
MP3 file.The system will skip
the corrupted track.
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Symptoms Possible Cause Action
Invalid Disc Detected Dirty DVD Wipe the DVD with a
dry, soft cloth from
the center to the outer
edge of the disc.
System has detected
incompatible NAV
DVD
Would you like to
change a NEW DVD?
(Popup window)The DVD mechanism
is unable to reproduce
the information in the
disc inserted in the
DVD slot.Eject the currently
loaded disc, and insert
the correct map DVD
in the DVD slot. Refer
toLoading and
Ejecting Navigation
Map DVDsin the
System Features
section.
Address not found/
Address range does
not exist. Show the
midpoint of the street?
(Popup window)The house number
entered is not
registered in the
database.Press NO and enter a
valid number for the
specified street, or
press YES to view the
middle point of the
street.
Navigation Fault. A
system fault has been
detected that may
cause the navigation
to perform abnormally.
Please contact your
dealership. (Popup
window)System hardware or
software errorContact your dealer.
Error. PINs did not
match. Please re-enter.
(Popup window)A different PIN was
entered to unlock the
system for valet mode.Press OK and try
entering PIN again. If
unable, contact your
dealer.
Invalid PIN. Please
Re-enter. (Popup
window)System does not
recognize PIN as valid.Press OK and enter
different PIN to lock
the system.
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Symptoms Possible Cause Action
Error. Map DVD must
be loaded in order to
change language.
(Popup window)Map DVD is not in
DVD slot.Press OK, then load a
valid map DVD.
Navigation DVD error.
Installation failed.
Please install a valid
Navigation DVD.
(Popup window)The DVD mechanism
is unable to reproduce
the information in the
disc inserted in the
DVD slot.Eject the currently
loaded disc, and insert
the correct map DVD
in the DVD slot. Refer
toLoading and
Ejecting Navigation
Map DVDsin the
System Features
section.
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SYSTEM HELP
Please refer to the system Help Menu or system functional descriptions.
If additional help is required, please contact Ford Customer Service in
the US at 1 (800) 392–3673 and in Canada 1 (800) 565–3673.
MAP DATA DVD END-USER LICENSE TERMS
The data (“Data”) is provided for your personal, internal use only and
not for resale. It is protected by copyright, and is subject to the following
terms and conditions which are agreed to by you, on the one hand, and
(Licensee). (“Licensee”) and its licensors (including their licensors and
suppliers) on the other hand. Such licensors include NAVTEQ North
America, LLC. Without limiting the foregoing, you agree that NAVTEQ
North America, LLC shall have the right to enforce these Terms directly
against you.2004 NAVTEQ. All rights reserved. The Data for areas of
Canada includes information taken with permission from Canadian
authorities, including:Her Majesty the Queen in Right of Canada,
Queen’s Printer for Ontario,Canada Post Corporation, Geobase.
TERMS AND CONDITIONS
Personal use only:You agree to use this Data together with your FLM
navigation system for solely personal, non commercial purposes for
which you were licensed, and not for service bureau, time-sharing or
other similar purposes. Accordingly, but subject to the restrictions set
forth in the following paragraphs, you may copy this Data only as
necessary for your personal use to (i) view it, and (ii) save it, provided
that you do not remove any copyright notices that appear and do not
modify the Data in any way. You agree not to otherwise reproduce copy,
modify, decompile, disassemble or reverse engineer any portion of this
Data, and may not transfer or distribute it in any form, for any purpose,
except to the extent permitted by mandatory laws.
Restrictions:Except where you have been specifically licensed to do so
by (Licensee), and without limiting the preceding paragraph, you may
not (a) use this Data with any products, systems, or applications
installed or otherwise connected to or in communication with vehicles,
capable of vehicle navigation, positioning, dispatch, real time route
guidance, fleet management or similar applications; or (b) with or in
communication with any positioning devices or any mobile or
wireless-connected electronic or computer devices, including without
limitation cellular phones, palmtop and handheld computers, pagers, and
personal digital assistants or PDAs.
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Entire agreement:These terms and conditions constitute the entire
agreement between (Licensee) (and its licensors, including their
licensors and suppliers) and you pertaining to the subject matter hereof,
and supersedes in their entirety any and all written or oral agreements
previously existing between us with respect to such subject matter.
Governing law:The above terms and conditions shall be governed by
the laws of the Illinois, without giving effect to (i) its conflict of laws
provisions, or (ii) the United Nations Convention for Contracts for the
International Sale of Goods, which is explicitly excluded. You agree to
submit to the jurisdiction of Illinois for any and all disputes, claims and
actions arising from or in connection with the Data provided to you
hereunder.
FCC COMPLIANCE
Changes or modifications not approved by Ford Lincoln Mercury could
void user’s authority to operate the equipment. This equipment has been
tested and found to comply with the limits with the Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio
communications.
However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to consult the dealer or an
experienced radio/TV technician for help.
PRINCIPLES OF NAVIGATION
The system directs the user based on information derived from global
positioning satellites, road maps stored on the DVD, sensors in the
vehicle and the desired destination. The system compiles all necessary
information to guide the user to the selected destination. Space satellites
broadcast information used to determine the vehicle’s current location.
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LIMITED GPS RECEPTION
System performance may be adversely affected if GPS reception is
interrupted or interference occurs over a distance of several miles. The
following are possible causes for GPS reception being interrupted. If the
vehicle is:
•In multi-story parking garages
•In tunnels and under bridges
•Inside or in between buildings
•By forests or tree-lined avenues
•In heavy rain showers and thunderstorms
•In valleys and in mountainous regions
•Roads under cliffs
Ensure that you do not have any metal objects on the dashboard and
that if your windows are tinted, they use non-metal tinting instead of
metal oxide tinting. Both of these factors can also interrupt GPS
reception.
If the vehicle has been parked for a long period of time, the navigation
function may be temporarily unresponsive. The navigation system will
operate reliably again once GPS reception is available for a few minutes.
SYSTEM LIMITATIONS
Cold temperature start:When operating the system below 32° F
(0°C), the display screen requires a 2–3 minutes warm-up time to
achieve maximum brightness.
Other conditions:When calculating a route, the system doesn’t take
into consideration any of the following conditions:
•Traffic Conditions
•Weather Conditions
•Driving Habits
•Construction Zones
•New Roads
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CLEANING THE NAVIGATION DISPLAY SCREEN
Do not spray cleaning fluid directly onto the navigation display screen as
this may cause damage. Instead, spray the cleaning fluid onto a soft cloth
and gently wipe the screen and unit. Use only rubbing alcohol-based
cleaners (i.e. methyl alcohol) or a damp clean cloth.
Do notclean any part of the screen or system with acid cleaners, alkali
cleaners, benzene cleaners, paint thinner or any other solvent.
Do notspill liquids of any kind into the unit.
GLOSSARY
COMP:Compression
DEST:Destination
DSP:Digital Signal Processing
ETA :Estimated Time of Arrival
FCC:Federal Communications Commission
GPS:Global Positioning System
MAP/NAVIGATION DVD:The disc containing a map database to
operate the navigation system.
POI:Point(s) Of Interest
PROV:Province
PTY:Program Type
RDS:Radio Data System
SCV:Speed Compensated Volume
SMART SPELLER:Feature that provides a number of available
candidates matching partial input entered by the user.
SR:Satellite Radio
TOUCH SCREEN:A touch-sensitive screen that lets the user make
choices by touching icons or graphical buttons on the screen.
WAYPOINT:An intermediate stop or destination before the final
destination.
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•At any time, you can interrupt the system while it is speaking by
pressing VOICE or
. The system will respond with a listening tone
and allow you to speak a command.
•Speak naturally without large pauses in between words.
•Voice recognition performance is not 100% and is meant to be a
secondary convenience control. SYNC can always be operated through
the navigation and steering wheel controls.
At any time, you may say these commands to change modes:
•Phone•Voice settings
•Cancel•Help
Phone:Say to access hands-free phone mode.
Voice Settings:Say to access the voice settings menu. Refer to
Commands for voice settingsin the following section.
Help:Say at any time for options in a specific mode. SYNC will list
various options for you audibly. The ’help’ request is always available.
Cancel:Say to cancel the requested action.
Commands for voice settings
In voice settings, you can customize the level of system interaction, help
and feedback. The system default settings include standard interaction as
well as candidate lists and confirmation prompts as all provide the most
guidance and feedback.
At any time, while in voice settings, you may say these commands
to adjust the voice settings:
•Interaction mode advanced•Interaction mode standard
•Confirmation prompts on•Confirmation prompts off
•Media candidate lists on•Media candidate lists off
•Phone candidate lists on•Phone candidate lists off
Interaction mode standard/advanced:Standard interaction mode
provides more detailed interaction and guidance while the advanced
mode has less audible interaction and more tone prompts.
Confirmation prompts on/off:Confirmation prompts are short
questions asked by the system when the system has not clearly heard or
understood your request.Note:Even with Confirmation prompts turned
OFF, you may be asked to confirm settings occasionally.
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SYNC (if equipped)
94SeeEnd User License Agreementat the end of this book