Page 300 of 401

Troubleshooting
297Automatic transmission*
Problem Possible cause/consequence Suggested solutions
The transmission has problems
shifting gear The transmission is losing oil. X
Have the transmission checked at a qualified specialist workshop
immediately. The acceleration ability is deteri-
orating.
The transmission no longer
changes gear. The transmission is in emergency
mode.
It is only possible to shift into
2nd
gear and reverse gear. X
Stop the vehicle.
X Move the selector lever to P.
X Turn the key to position 0in the ignition lock.
X Wait at least 10 seconds before restarting the engine.
X Move the selector lever to position Dor R.
If D is selected, the transmission shifts into 2ndgear; if Ris selec-
ted, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist workshop
immediately. Practical advice
* optional
211_AKB; 2; 5, en-GB
mkalafa
,V ersion: 2.9.4
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Troubleshooting
298 Parktronic*
Problem Possible cause/consequence Suggested solutions
Only the red segments in the
Parktronic warning display are lit.
You also hear a warning tone for
approximately two seconds.
Parktronic is deactivated after
approximately 20 seconds and
the indicator lamp in the Park-
tronic button lights up. Parktronic has malfunctioned
and has switched itself off. X
If problems persist, have Parktronic checked at a qualified spe-
cialist workshop. Only the red segments in the
Parktronic warning display are lit.
Parktronic is deactivated after
approximately 20 seconds. The Parktronic sensors are dirty
or there is interference. X
Clean the Parktronic sensors ( Ypage 248).
X Switch the ignition back on. Only the red segments in the
Parktronic warning display are lit.
Parktronic is deactivated after
approximately 20 seconds. The problem may be caused by an
external source of radio or ultra-
sound waves. X
See if Parktronic functions in a different location. Practical advice
* optional
211_AKB; 2; 5, en-GB
mkalafa
,V ersion: 2.9.4
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Page 302 of 401

Troubleshooting
299Headlamps and turn signals
Problem Possible cause/consequence Suggested solutions
The headlamps or the turn signals
in the exterior mirrors are misted
up on the inside. Air humidity is very high. X
Drive with the headlamps switched on.
The headlamps are demisted after a short distance. The headlamp housing is not
sealed and moisture has been
able to enter. X
Have the headlamps checked at a qualified specialist workshop. Windscreen wipers
Problem Possible cause/consequence Suggested solutions
The windscreen wipers are jam-
med. Leaves or snow, for example, may
be obstructing the windscreen
wiper movement. The wiper
motor has been deactivated. X
For safety reasons, you should remove the key from the ignition
lock.
X Remove the cause of the obstruction.
X Switch the windscreen wipers back on. The windscreen wipers fail com-
pletely. The windscreen wiper drive is
malfunctioning. X
Select another wiper speed on the combination switch.
X Have the windscreen wipers checked at a qualified specialist work-
shop. Practical advice
211_AKB; 2; 5, en-GB
mkalafa
,V ersion: 2.9.4
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Page 303 of 401

Troubleshooting
300 Windows
Problem Possible cause/consequence Suggested solutions
A side window will not close. An object has become trapped
between the window and the door
frame. X
Remove the object(s).
X Close the side window. There are objects in the window
guide rail which are preventing
the window from being raised. X
Remove the objects.
X Close the side window. You cannot see the cause. X
Close the side window with increased force or without the anti-
entrapment feature ( Ypage 108). Mirrors
Problem Possible cause/consequence Suggested solutions
An exterior mirror has been
pushed out of position. Vehicles with exterior mirrors that cannot be folded in/out electri-
cally:
X
Push the mirror into the correct position manually.
Vehicles with electrically folding exterior mirrors*:
X Press the mirror-folding button* ( Ypage 91) repeatedly until you
hear a distinct click.
The mirror housing is engaged again and you can adjust the mirror
as usual (Y page 91). Practical advice
* optional
211_AKB; 2; 5, en-GB
mkalafa
,V ersion: 2.9.4
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Page 304 of 401

Troubleshooting
301Key
Problem Possible cause/consequence Suggested solutions
You cannot lock or unlock the
vehicle using the key. The key batteries are discharged
or nearly discharged. X
To do this, point the tip of the key at the driver's door handle from
close range and try to unlock or lock the vehicle again.
If this does not work:
X Lock or unlock the vehicle using the emergency key element
(Y page 306).
X Check the key batteries (Y page 310) and replace them if neces-
sary (Y page 310). The key is faulty. X
Lock or unlock the vehicle using the emergency key element
(Y page 306).
X Have the key checked at a qualified specialist workshop. The battery charge indicator lamp
of the key does not go on during
the test. The key batteries are discharged. X
Change the batteries (Y page 310).You have lost a key. X
Have the key cancelled at a Mercedes-Benz Service Centre.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the manual locks changed too. You have lost the emergency key
element. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the manual locks changed too. Practical advice
211_AKB; 2; 5, en-GB
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Page 305 of 401
Troubleshooting
302 Problem Possible cause/consequence Suggested solutions
The key cannot be turned in the
ignition lock. The key has been in position
0for
a considerable time. X
Remove the key and reinsert it into the ignition lock.
X Check the starter battery and recharge it if necessary
(Y page 329).
X Start the engine. The on-board voltage is too low. X
Switch off non-essential consumers, e.g. seat heating* or interior
lighting, and try to turn the key again.
If this does not work:
X Check the starter battery and recharge it if necessary
(Y page 329).
or
X Jump-start the vehicle (Y page 333).
or
X Consult a qualified specialist workshop. Practical advice
* optional
211_AKB; 2; 5, en-GB
mkalafa
,V ersion: 2.9.4
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Page 306 of 401

Troubleshooting
303KEYLESS GO*
Problem Possible cause/consequence Suggested solutions
You cannot lock or unlock the
vehicle using the KEYLESS GO
key. The KEYLESS GO key batteries
are discharged or nearly dis-
charged. X
Lock or unlock the vehicle using the remote control function of the
key. To do this, point the tip of the key at the driver's door handle
from close range and try to unlock or lock the vehicle again.
If this does not work:
X Lock or unlock the vehicle using the emergency key element
(Y page 306).
X Check the KEYLESS GO key batteries (Y page 310) and replace
them if necessary (Y page 310). There is a fault with KEYLESS GO. X
Lock or unlock the vehicle using the remote control function of the
key. To do this, point the tip of the key at the driver's door handle
from close range and try to open the vehicle again.
X Have the KEYLESS GO key checked at a qualified specialist work-
shop. There is interference from a pow-
erful source of radio waves. X
Lock or unlock the vehicle using the emergency key element
(Y page 306). The battery check lamp in the
KEYLESS GO key does not light
up when tested. The KEYLESS GO key batteries
are discharged. X
Change the batteries (Y page 310). Practical advice
* optional
211_AKB; 2; 5, en-GB
mkalafa
,V ersion: 2.9.4
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Troubleshooting
304 Problem Possible cause/consequence Suggested solutions
The vehicle cannot be started
using the KEYLESS GO key and
the KEYLESS GO button. The KEY-
LESS GO key is in the vehicle. A door is open. The key therefore
cannot be detected so easily. X
Close the door and try to start the vehicle again. You did not depress the brake
when starting the engine. X
Depress the brake and press the KEYLESS GO button. There is interference from a pow-
erful source of radio waves. X
Start your vehicle using the KEYLESS GO key in the ignition lock. You have lost the KEYLESS GO
key. X
Have the KEYLESS GO key cancelled at a Mercedes-Benz Service
Centre.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the manual locks changed too. Auxiliary heating*
Problem Possible cause/consequence Suggested solutions
The auxiliary heating is not work-
ing. The fuel level is down to the
reserve level. X
Refuel at the nearest filling station. The battery is not sufficiently
charged. X
Charge the battery. The auxiliary heating is faulty. X
Have the auxiliary heating checked at a qualified specialist work-
shop. Practical advice
* optional
211_AKB; 2; 5, en-GB
mkalafa
,V ersion: 2.9.4
2008-02-29T16:57:07+01:00 - Seite 304 Dateiname: 6515_3416_02_buchblock.pdf; preflight