Page 366 of 509

365 Operation
Vehicle care
of incompatibility between materials used
in the production process and others ap-
plied later.
We have selected car-care products and
compiled recommendations which are
specially matched to our vehicles and
which always reflect the latest technology.
You can obtain Mercedes-Benz approved
car-care products at an authorized
Mercedes-Benz Center.
Scratches, corrosive deposits, corrosion or
damage due to negligent or incorrect care
cannot always be removed or repaired with
the car-care products recommended here.
In such cases it is best to seek aid at an au-
thorized Mercedes-Benz Center.
The following topics deal with the cleaning
and care of your vehicle and give important
“how-to” information as well as references
to Mercedes-Benz approved car-care
products.Power washer
Tar stains
Quickly remove tar stains before they dry
and become more difficult to remove. A tar
remover is recommended.Paintwork, painted body components
Mercedes-Benz approved Paint Care
should be applied when water drops on the
paint surface do not “bead up”. This should
normally be done every 3 to 5 months, de-
pending on the climate and washing deter-
gent used.
Mercedes-Benz approved Paint Cleaner
should be applied if the paint surface
shows signs of embedded dirt (i.e. loss of
gloss).
Do not apply any of these products or wax
if your vehicle is parked in the sun or if the
hood is still hot.
Use the appropriate MB-Touch-Up
Stick for quick and provisional repairs
of minor paint damage (i.e. chips from
stones, vehicle doors, etc.).
!Follow the instructions provided by the pow-
er washer manufacturer on maintaining a dis-
tance between the vehicle and the nozzle of the
power washer.
Never use a round nozzle to power-wash tires.
The intense jet of water can result in damage to
the tire.
Always replace a damaged tire.
Always keep the jet of water moving across the
surface. Do not aim directly at electrical parts,
electrical connectors, seals, or other rubber
parts.
iVehicles with KEYLESS-GO*:
If a door handle is hit by a strong jet of water, and
a SmartKey with KEYLESS-GO* is in close prox-
imity, i.e. within approximately 3 ft (approxi-
mately 1 m), the vehicle could be inadvertently
locked or unlocked.
!Affixing stickers, magnets, adhesive tape or
similar materials to painted body components
may damage the paintwork.
Page 367 of 509

366 Operation
Vehicle care
Engine cleaning
Prior to cleaning the engine compartment,
make sure to protect electrical compo-
nents and connectors from contact with
water and cleaning agents.
Corrosion protection, such as
MB Anticorrosion Wax, should be applied
to the engine compartment after every
engine cleaning. Before applying, all
control linkage bushings and joints should
be lubricated. The poly-V-belt and all pul-
leys should be protected from any wax. Vehicle washing
In the winter, thoroughly remove all traces
of road salt as soon as possible.
When washing the vehicle underbody, do
not forget to clean the inner sides of the
wheels.Hand-wash
Do not use hot water or wash your vehicle
in direct sunlight.
Only use a mild car wash detergent,
such as Mercedes-Benz approved Car
Shampoo.
Thoroughly spray the vehicle with a dif-
fused jet of water.
Direct only a very weak spray towards
the ventilation intake.
Use plenty of water and rinse the
sponge and chamois frequently.
Rinse with clean water and thoroughly
dry with a chamois.
Do not allow cleaning agents to dry on
the finish.
iVehicles with KEYLESS-GO* (Canada only):
If a door handle is hit by a strong jet of water, and
a SmartKey with KEYLESS-GO* is in close prox-
imity, i.e. within approximately 3 ft (approxi-
mately 1 m), the vehicle could be inadvertently
locked or unlocked.
!Do not use scouring agents on these parts.
Never apply strong force and only use a soft,
non-scratching cloth when cleaning the vehicle.
Do not attempt to wipe the surface with a dry
cloth or sponge.
Otherwise you may scratch or damage the paint.
Page 374 of 509
373 Practical hints
What to do if …?
Where will I find ...?
Unlocking/locking in an emergency
Resetting activated head restraints
Replacing SmartKey batteries
Replacing bulbs
Replacing wiper blades
Flat tire
Battery
Jump starting
Towing the vehicle
Fuses
Page 375 of 509

374 Practical hints
What to do if …?
Lamps in instrument cluster
General information:
If any of the following lamps in the instru-
ment cluster fails to come on during the
bulb self-check when switching on the igni-
tion, have the respective bulb checked and
replaced if necessary.
ProblemPossible cause/consequenceSuggested solution
-The yellow Antilock
Brake System (ABS)
indicator lamp comes on
while the engine is
running.The ABS has detected a malfunction and
has switched off. The BAS, ESP® and EBP
are also switched off (see messages in mul-
tifunction display).
The brake system is still functioning nor-
mally but without the systems specified
above.
If the ABS control unit is malfunctioning,
other systems such as navigation system*
or the automatic transmission* may also be
malfunctioning.
Continue driving with added caution.
Wheels will lock during hard braking, re-
ducing steering capability.
Read and observe messages in the mul-
tifunction display (
page 387).
Have the system checked at an autho-
rized Mercedes-Benz Center as soon as
possible.
Failure to follow these instructions
increases the risk of an accident.
Page 376 of 509

375 Practical hints
What to do if …?
ProblemPossible cause/consequenceSuggested solution
-The yellow Antilock
Brake System (ABS)
indicator lamp comes on
while the engine is
running.The charging voltage has fallen below
10 volts. The ABS has switched off. The
BAS, ESP
® and EBP are also switched off
(see messages in the multifunction display)
The battery may not be charged sufficiently.
Switch off electrical consumers that are
currently not needed, e.g. seat heat-
ing*.
If necessary, have the generator and
battery checked.
When the voltage is above this value again,
the ABS is operational again and the ABS in-
dicator lamp should go out.
-The yellow ABS indicator
lamp comes on while the
engine is running.The ABS is temporarily not available. The
ESP®, BAS and EBP are also unavailable.
The system’s self-diagnosis may not be
completed yet.
The brake system is still functioning nor-
mally but without the systems specified
above.
Drive a short distance with added
caution at a vehicle speed of above
12 mph (20 km/h).
When the ABS indicator lamp goes out,
the ABS, ESP
®, BAS and EBP are avail-
able again.
If the ABS indicator lamp does not go out:
Continue driving with added caution.
Have the system checked at an autho-
rized Mercedes-Benz Center as soon as
possible.
Failure to follow these instructions increas-
es the risk of an accident.
Page 377 of 509

376 Practical hints
What to do if …?
ProblemPossible cause/consequenceSuggested solution
-
vThe yellow ABS malfunc-
tion indicator lamp and
the yellow ESP
® warning
lamp come on while the
engine is running and an
acoustic warning sounds.
ABS and ESP® are switched off due to a
malfunction.
The BAS and EBP are also switched off.
The brake system is still functioning nor-
mally but without the ABS available.Continue driving with added caution.
Wheels may lock during hard braking,
reducing steering capability.
Read and observe messages in the mul-
tifunction display (
page 387).
Have the system checked at an autho-
rized Mercedes-Benz Center as soon as
possible.
Failure to follow these instructions increas-
es the risk of an accident.
;
(USA only)
3
(Canada only)
-
v
The red brake warning
lamp comes on while the
engine is running. In addi-
tion, the yellow ABS mal-
function indicator lamp,
and the yellow ESP
®
warning lamp come on
and an acoustic warning
sounds.
A malfunction in the Electronic Brake Pro-
portioning (EBP) was detected. The ABS,
BAS and ESP
® are also switched off (see
messages in multifunction display).
The brake system continues to function
normally, but without electronic support.
Continue driving with added caution.
Wheels may lock during hard braking,
reducing steering capability.
Read and observe messages in the mul-
tifunction display (
page 387).
Have the system checked at an autho-
rized Mercedes-Benz Center as soon as
possible.
Failure to follow these instructions increas-
es the risk of an accident.
Page 390 of 509

389 Practical hints
What to do if …?
Text messages
Display Possible cause/consequencePossible solution
ABS and ESP
Currently Unavailable
See Operator’s ManualABS and ESP® are not available due to a malfunction.
BAS and the hill start assist are also switched off. It
is possible that the self-diagnostics have not yet
been completed.
The brake system still functions normally.Drive a short distance with gentle turns above a
speed of 12 mph (20 km/h).
The message disappears when ABS and ESP
®
are again available.
The ABS and ESP® were deactivated because of in-
sufficient power supply. The charging voltage has
fallen below 10 volts. BAS and the hill start assist are
also deactivated.
The brake system still functions normally but without
the ABS and ESP
® available.
When the voltage is above this value again, the ABS
and ESP® are operational again and the message in
the multifunction display should disappear.
If the message in the multifunction display does not
disappear:
Have the generator (alternator) and the battery
checked.
ABS and ESP
Inoperative
See Operator’s ManualABS and ESP® are switched off due to a malfunction.
BAS and the hill start assist are also switched off.
The brake system still functions normally but without
the ABS and ESP
® available.
Continue driving with added caution. Wheels
may lock during hard braking, reducing steering
capability.
Have the system checked at an authorized
Mercedes-Benz Center as soon as possible.
Failure to follow these instructions increases the
risk of an accident.
Page 399 of 509
398 Practical hints
What to do if …?
-ABS and ESP
Inoperative
See Operator’s ManualABS and ESP® are switched off due to a
malfunction. BAS and the hill start assist
are also switched off.
The brake system is still functioning nor-
mally but without the ABS available.Continue driving with added caution.
Wheels may lock during hard braking, re-
ducing steering capability.
Have the system checked at an authorized
Mercedes-Benz Center as soon as possi-
ble.
Failure to follow these instructions increases
the risk of an accident.
Display Possible cause/consequencePossible solution