2008 MERCEDES-BENZ C350S lock

301 Controls in detail
Useful features
Call priority
If other service calls such as a Roadside
Assistance call or Information call are ac-
tive, an emergency call is still possible. In
this case, the emergency call will take pri-
ority and override all other active calls.
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
or
Contact the Tele Aid web page via In-
ternet using the ID and password sent
to you shortly after the completion of
your acquaintance call.
Then return to your vehicle and pull the
trunk lid handle for a minimum of
20 seconds until the SOS button is
flashing.
The message:
Call connecting ap-
pears in the multifunction display.
The Response Center will then unlock
your vehicle with the remote door un-
locking feature.
!If the indicator lamps do not start flashing
after pressing one of the buttons or remain illu-
minated (in red) at any time, the Tele Aid system
has detected a fault or the service is not current-
ly activated, and may not initiate a call. Contact
an authorized Mercedes-Benz Center and have
the system checked or contact the Response
Center at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada) as soon as possi-
ble.
iThe indicator lamp in the respective button
flashes until the call is concluded. Calls can only
be terminated by a Response Center or Custom-
er Assistance Center representative except
Roadside Assistance and Information calls,
which can also be terminated by using the t
button on the multifunction steering wheel or the
respective button for ending a telephone call on
the audio system or the COMAND* head unit.
!If the indicator lamp continues to flash or
the system does not terminate the call at all,
contact the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or Mercedes-Benz
Customer Assistance at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Customer Ser-
vice at 1-800-387-0100 in Canada.
iWhen a Tele Aid call has been initiated, the
audio system is muted. The optional cellular
phone (if installed) switches off. If you must use
this phone, the vehicle must be parked. Unplug
the telephone, switch it on and place the call.
The COMAND* navigation system (if engaged)
will continue to run. The multifunction display in
the instrument cluster is available for use, but
spoken commands are not available.
iThe remote door unlock feature is available
if the relevant telephone network is available and
data connection is possible.
The SOS button will flash and the message:
Call
connecting
appears in the multifunction dis-
play to indicate receipt of the door unlock com-
mand.


302 Controls in detail
Useful features
Remote door lock
If you have forgotten to lock your vehicle
and are no longer near it, you can have it
locked remotely through the Response
Center.
The vehicle can be remotely locked within
4 days after the ignition has been switched
off.
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.When you are inside your vehicle the next
time and switch on the ignition, the mes-
sage
Tele Aid Doors locked by remote
control
will appear on the multifunction
display.
Automatic Maintenance Call
The C-Class is equipped with a feature that
considerably enhances vehicle care. Just
prior to reaching a vehicle maintenance
milestone, Tele Aid transmits important ve-
hicle maintenance information that alerts
your authorized Mercedes-Benz Center of
required service. This is automatic and
does not require driver intervention. This
feature allows your preferred
Mercedes-Benz Center to significantly im-
prove the process of arranging your ser-
vice appointment and ensures that your
vehicle receives the best possible care.Stolen Vehicle Recovery services
In the event your vehicle was stolen:
Report the incident to the police.
The police will issue a numbered
incident report.
Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is
located, the Response Center will
contact the local law enforcement and
you. The vehicle’s location will only be
provided to law enforcement.
Once the vehicle is unlocked, a Response Center
specialist might attempt to establish voice con-
tact with the vehicle occupants.
If the trunk lid handle was pulled for more than
20 seconds before door unlock authorization
was received by the Response Center, you must
wait 15 minutes before pulling the trunk lid han-
dle again.
iThe remote door lock feature is available if
the relevant telephone network is available and
data connection is possible.
iThe Automatic Maintenance Call feature is
available if the relevant telephone network is
available and data connection is possible.
iWhen the anti-theft alarm or the tow-away
alarm stays on for more than 30 seconds, a call
is initiated automatically to the Response Cen-
ter, see “Anti-theft alarm system” (
page 66).


314 Operation
Driving instructions
Driving off
Apply the brakes to test them briefly after
driving off. Perform this procedure only
when the road is clear of other traffic.
Warm up the engine smoothly. Do not
place full load on the engine until the oper-
ating temperature has been reached.Parking
!When driving off on a slippery surface, do
not allow a drive wheel to spin for an extended
period with the ESP
® switched off. Doing so may
cause serious damage to the drivetrain which is
not covered by the Mercedes-Benz Limited War-
ranty.
!Simultaneously depressing the accelerator
pedal and applying the brakes reduces engine
performance and causes premature brake and
drivetrain wear.
Warning!G
Do not park this vehicle in areas where
combustible materials such as grass, hay or
leaves can come into contact with the hot
exhaust system, as these materials could be
ignited and cause a vehicle fire.
To reduce the risk of personal injury, or
damage to the vehicle or the vehicle
drivetrain, as a result of vehicle movement,
always do the following before turning off
the engine and leaving the vehicle:

Keep right foot on brake pedal.

Manual transmission: Move the gear
shift lever to neutral position (no gear
selected).

Firmly depress the parking brake.

Manual transmission: Move the gear
shift lever into first or reverse gear.

Automatic transmission*: Move the
gear selector lever to positionP.

Slowly release brake pedal.

When parked on an incline, turn front
wheels towards the road curb.

Turn the SmartKey or the SmartKey
with KEYLESS-GO* (Canada only) to
starter switch position0 and remove, or
press the KEYLESS-GO* start/stop but-
ton.

Take the SmartKey or the SmartKey with
KEYLESS-GO
* with you and lock the
vehicle when leaving.

322 Operation
At the gas station
Refueling
The fuel filler flap is located on the
right-hand side of the vehicle towards the
rear. Locking and unlocking the vehicle
with the SmartKey or the SmartKey with
KEYLESS-GO* (Canada only) automatically
locks and unlocks the fuel filler flap.1To open fuel filler flap
2To insert fuel filler cap
3Holder
Warning!G
Gasoline is highly flammable and poisonous.
It burns violently and can cause serious per-
sonal injury.
Never allow sparks, flame or smoking mate-
rials near gasoline!
Turn off the engine before refueling.
Whenever you are around gasoline, avoid in-
haling fumes and any skin or clothing con-
tact. Extinguish all smoking materials.
Direct skin contact with fuels and the inha-
lation of fuel vapors can damage your
health.
Warning!G
C 300/C 300 4MATIC/C 300 4MATIC Sport
and 300 Sport (with automatic transmis-
sion*):
Flexible Fuel Vehicles (identified by a label
reading Premium gasoline or E85 only! on
fuel filler flap):
Ethanol fuel (E85) and its vapors are highly
flammable, poisonous and burn easily. Etha-
nol fuel can cause serious injuries if ignited
or if you come into contact with it or inhale
fumes of it. Avoid inhalation of ethanol
fumes and skin contact with ethanol. Extin-
guish all open flames before refueling. Never
smoke or create sparks close to ethanol.
iIn case that the central locking system does
not release the fuel filler flap, or the opening
mechanism is clamping, notify Roadside Assis-
tance or an authorized Mercedes-Benz Center.
iOnly use premium unleaded gasoline with a
minimum Posted Octane Rating of 91 (average
of 96 RON / 86 MON). Information on gasoline
quality can normally be found on the fuel pump.
C 300/C 300 4MATIC/C 300 4MATIC Sport and
300 Sport (with automatic transmission*):
Flexible Fuel Vehicles are identified by a label
reading Premium gasoline or E85 only! on the
fuel filler flap.

323 Operation
At the gas station
Turn off the engine.
Vehicles with automatic transmission*:
Move the gear selector lever to
positionP (
page 140).
Remove the SmartKey from the starter
switch.
Vehicles with SmartKey with
KEYLESS-GO*:
Turn off the engine by pressing the
KEYLESS-GO* button once.
Open the driver’s door (this puts
the starter switch in position0,
same as with the SmartKey re-
moved from the starter switch). The
driver’s door then can be closed
again.
Open the fuel filler flap by pushing at
the point indicated by arrow 1.The fuel filler flap springs open.
Turn the fuel cap counterclockwise and
hold on to it until possible pressure is
released.
Take off the fuel filler cap and set it in
the direction of arrow 2 and place it
into holder 4 located on the inside of
the fuel filler flap.
To prevent fuel vapors from escaping
into open air, fully insert filler nozzle
unit.
Only fill your tank until the filler nozzle
unit cuts out – do not top off or over-
fill.
Replace the fuel cap by turning it clock-
wise until it audibly engages.
Close the fuel filler flap.
You should hear the latch close shut.
For more information on gasoline or E85, see
“Premium unleaded gasoline” (
page 481) or
the Factory Approved Service Products
pamphlet (USA only) in your vehicle literature
portfolio, or contact an authorized
Mercedes-Benz Center.
Warning!G
Overfilling of the fuel tank may create pres-
sure in the system which could cause a gas
discharge. This could cause the gas to spray
back out when removing the fuel pump noz-
zle, which could cause personal injury.
iMake sure to close the fuel filler flap before
locking your vehicle as the flap locking pin pre-
vents closing after you have locked the vehicle.
iLeaving the engine running and the fuel cap
open can cause the yellow engine malfunction
indicator lamp ± to illuminate.
For more information, see the “Practical hints”
section (
page 378).

326 Operation
Engine compartment
The hood lock release lever is located to
the left of the steering wheel under the
dashboard.
1Release lever
Pull release lever 1 downwards.
The hood is unlocked.2Lever for opening the hood
Push lever2 under the hood upwards.
Pull up on the hood and then release it.
The hood will be automatically held
open at shoulder height by gas-filled
struts. Closing
Let the hood drop from a height of ap-
proximately 1 ft (30 cm).
The hood will lock audibly.
Check to make sure the hood is fully
closed.
If you can raise the hood at a point
above the headlamps, then it is not
properly closed. Open it again and let it
drop with somewhat greater force.
!To avoid damage to the windshield wipers or
hood, never open the hood if the wiper arms are
folded forward away from the windshield.
Warning!G
When closing the hood, use extreme caution
not to catch hands or fingers.
Be careful that you do not close the hood on
anyone.
Make sure the hood is securely engaged be-
fore driving off. Do not continue driving if the
hood can no longer engage after an acci-
dent, for example. The hood could otherwise
come loose while the vehicle is in motion
and endanger you and/or others.

329 Operation
Engine compartment
Coolant level
The engine coolant is a mixture of water
and anticorrosion/antifreeze. To check
the coolant level, the vehicle must be
parked on level ground and the engine
must be cool.
The coolant expansion tank is located on
the passenger side of the engine compart-
ment.
1Cap
2Coolant expansion tank
3Fluid level bridgeUsing a rag, turn cap1 slowly approx-
imately a half-turn counterclockwise to
release any excess pressure.
Continue turning the cap1 counter-
clockwise and remove it.
The coolant level is correct if the level

for cold coolant: reaches the white
marking (plastic bridge)3 inside the
coolant expansion tank2

for warm coolant: is approximately
0.6 in (1.5 cm) higher
Add coolant as required.
Replace and tighten cap1.
For more information on coolant, see the
“Technical data” section (
page 484).
Warning!G
In order to avoid potentially serious burns:

Use extreme caution when opening the
hood if there are any signs of steam or
coolant leaking from the cooling system,
or if the coolant temperature gauge indi-
cates that the coolant is overheated.

Do not remove pressure cap on coolant
reservoir if coolant temperature is
above 158°F (70°C). Allow engine to
cool down before removing cap. The
coolant reservoir contains hot fluid and
is under pressure.

Using a rag, slowly open the cap approx-
imately a half-turn to relieve excess
pressure. If opened immediately, scald-
ing hot fluid and steam will be blown out
under pressure.

Do not spill antifreeze on hot engine
parts. Antifreeze contains ethylene gly-
col which may burn if it comes into con-
tact with hot engine parts.

364 Operation
Vehicle care
Cleaning and care of vehicle
Regular and proper care will help to main-
tain the value of your vehicle. The best way
to protect your vehicle from harmful envi-
ronmental influences is to wash it and use
protective treatments regularly.
While in operation, even while parked, your
vehicle is subjected to varying external in-
fluences which, if gone unchecked, can
attack the paintwork as well as the vehicle
underbody and cause lasting damage.Such damage is caused not only by
extreme and varying climatic conditions,
but also by:

Air pollution

Road salt

Tar

Gravel and stone chipping
To avoid paint damage, you should imme-
diately remove:

Grease and oil

Fuel

Coolant

Brake fluid

Bird droppings

Insects

Tree resins, etc.
Frequent washing reduces and/or elimi-
nates the aggressiveness and potency of
the above adverse influences.More frequent washings are necessary to
deal with unfavorable conditions:

near the ocean

in industrial areas (smoke, exhaust
emissions)

during winter operation
You should check your vehicle from time to
time for stone chipping or other damage.
Any damage should be repaired as soon as
possible to prevent corrosion.
In doing so, do not neglect the underbody
of the vehicle. A prerequisite for a
thorough check is a washing of the
underbody followed by a thorough
inspection. Damaged areas need to be
re-undercoated.
Your vehicle has been treated at the facto-
ry with a wax-base rustproofing in the body
cavities which will last for the lifetime of
the vehicle. Post-production treatment is
neither necessary nor recommended by
Mercedes-Benz because of the possibility
Warning!G
Many cleaning products can be hazardous.
Some are poisonous, others are flammable.
Always follow the instructions on the partic-
ular container. Always open your vehicle’s
doors or windows when cleaning the inside.
Never use fluids or solvents that are not de-
signed for cleaning your vehicle.
Always lock away cleaning products and
keep them out of reach of children.