Page 377 of 541
Page 378 of 541
information ................... .
warranty rights and 3
................................ .
For 7 years Covering
Certain Emission
System Parts ........... .
5
5
6
of contents
Emissions Performance
Warranty . . . . .
.. . . . . . . . . . . . . . . . . . . . . . . . . . 7
Performance Warranty
. . . 7
BBB
State-Spe cific Warranty Enforcement laws
Page 379 of 541

Booklet 1.1 Warranty
Warranty
Owner's information
Dear
emiss ion s warranti es appli cable to you r new Volks wagen model. Please read these limit ed
warranties carefully to determin e you r wa rranty rig ht s and obligat ions.
mil es, whic hever occurs first and powertrain limit ed warranty coverage for 5
y ears or
a ddition, your vehicl e is c ove red by Emi ssions Limited Warranti es mandate d b y Fede ra l l aw. If
yo u are a resident o f the State o f nect icut, Maine, Maryland, New Jersey, New Rhode Is land, m ont , Washing to n and th e of Massachuse tts a nd Pen nsy lvania and have emi ssio ns equipped vehicle,
yo u may also have rights under d ated emissio ns wa rra nti es. Please consult
th ese warra nties whenever your
tion in unders tanding the limited warra nties that apply to your Volk swage n model is t ant
CARE
3499 Wes t H amlin Road Roch es ter MI 822-8987
If yo u ha
ve a concern or yo u are not sa tisfied
with the service yo u receive from your deale r, we s u ggest that you disc uss it with the
Serv ice Manager at your deal ers hi p. I f it is not re so lved through your dealership, yo u may call or write to the Volkswagen CARE
In th e event th at yo ur authorize d Volkswagen dealer o r Volkswage n CARE has bee n unab le to address the concern to
your s atisfaction , you may take advantage of BBB LINE, prog ra m admi niste red through the of Bette r Business Bureaus.
Th e BBB program offers both ation and a rbitration services for the re so lution
o f d isputes aris ing whiJe a vehicle is under ranty.
T he
requir es manufacturers to be in a
dard beco mes necessary. If you change your
need not use the card if yo u purchased your
swage n
Page 380 of 541

law requires us to provide you with the following Emissions Statement
The Air Resources Board is pl eas ed to
expla in the e mission control sys te m w arran ty on your model year ve hicle. In
incl ud in g diagnosis, parts and l a b or.
Manufacturer's warranty coverage:
For 3 years or
in sp ection, a ll
n ecess ary re p air s and adju stm ent s will be made Volk sw age n to en sur e that your ve hicl e passes the inspection . This is your Em ission
If any e mission-rela te d p art on your ve hicle is
d efec tive, the part will b e repai re d or re placed by
V o lkswag en . Thi s is your s hort -term E mi ssion
For 7 years or
miles is d efecti ve , th e part will be
repai re d or r epla ced by Volk swage n. T his is your
l o ng-term E mi ssion
For 15 years or
Partial r e qui rement s, a s id entified on th e Veh icl e E mission Informa
t ion Label loca te d on the hood. For these ve hicles, if your Volkswagen model fails a
be repaire d or replace d by Volkswagen fo r 1 5 y ea rs o r
Syste m
Owner's warranty responsibilities:
As th e ve hicl e ow ner, you are respo nsibl e fo r th e
perf o rmance of th e re quired m ain tenance lis te d
i n your owne r's Mainte na nce bookl et. Volk
s w agen recommends th at you re ta in all receipts
cove ring maintenance on your ve hicl e, but swage n cannot den y warranty so le ly fo r th e la c k
o f r eceipts or for your failur e to e nsure th e per
f orma n ce of al l sc hedule d m aint enance.
Y
ou a re respons ibl e for presenti ng your vehicl e
to a Vol kswage n d ea le r as s oo n as a probl em ex
i s ts. The w arranty re pai rs should b e co mpl ete d
in a reasonable amount of tim e, not to excee d
CARE Tel.: 1 822-89 87
or th e
Page 381 of 541
Page 382 of 541

Emissions
swagen). warrants to the origina l retail chaser or orig inal lessee and any sub sequent purchaser or lessee that every model year Volk swage n vehicle imported by Volkswagen
a n d certified for sale and registe red in
was designed, built and equipped so as to conform with all applicable requi rements of the Air Resources Board and
is free from defects in materia l and manship which cause the vehicle to fail to form with ARB requirements, includin g any fect whic h would cause the vehicle's on-board malfunction indicator to illumi nate, for 3 years or w hich ever occ urs first.
A warranted part is any part ins talled on a motor
vehicle or motor vehicle engine by the vehicle or
e ngin e manufacturer, or installed in a warranty
repair, which affects any regulated emission
from a motor vehjde or engine whi ch is s ubj ect to
man ship causes the vehicle to
including its
territori es, the dealer will make repairs as may be requ ired by these regu lations free of charge.
The se cove rages
may also be included in the Volk swage n 3 years I mil es New Vehicle
Limi ted Warranty.
Page 383 of 541
For 7 years
which ev e r
occurs fir s t:
AdBiue Active Tank and Dosing
Charg e Air Coo ler
EGR Cool er (Main an d addi-
tional)
EGR
F u el Tank X
Intake manifo ld X
MIL (Malfun ction Indicator X Lanlp)(
Transmi ssion control module
Turbo
charger assembly ( in -eluding Boost Control)
Also cove re d b y the Fede ra l Emi ssio ns ran ty fo r 8 yea rs or wh ic h ever
2.0L TFSI 2.0L TDI 3.0L TDI
X
X
X X
X
X
X X
X X
X X X
X X X
X
X
X
X X
X X X
X X X
X X
X 3.6L
X
X
X
X
X
X
X
X
X
Page 384 of 541

inspectio n (a In spect io n and Mai ntenance program), requiring vehicles to be tested
a t regu la r interva ls. If your vehicle fails to pass a inspection performed by aLicensed inspection station pursu ant
to the C alifornia
within 3 yea rs or
S tates, including its territor ies, will
perform free of c h a rge any repairs necessary for the vehicle to pass the smog test.
A
fter th e 3 year I miles performance war
ranty has expired, a in sp ec tion failur e due to
Volkswagen models m ay be sp ec ially
equipped to meet California Partial Emis
s ion Vehicl e ( requirements , as identified on th e Vehicle Emi ssio n In forma
tion Labe l loca te d on th e hood. For these vehicles, if
WARRANTY and WAHRANTY.
may raise a claim under thi s warranty immediately after your ve hicl e has failed a fornia t es t if, a s a result of that failu re, you
are required by law to repair th e ve hicle to avoid impositi on of a penalty or cancellatio n of your right to usc the ve hicle.
Sta tes, includin g its te rritories. The deal er will ho nor or deny your claim within a
reasonable time, n o t t o excee d thi rty days,
from the time at which your vehicle is presented for repair or w ithin any tim e period sp ecified by
l oca l, s ta te or federal law, whi ch eve r is shorte r,
except w he n a delay is ca use d by events n ot at
t rib utable to Volk swagen or the deale r. If th e dealer denies your claim , yo u will be notified in
writi ng of the reaso ns for reject ing the cla im. If
yo u do no t receive notice of denial of your claim
w ith in the above time period , Volkswage n is required by law to honor the cla im.
ce rtain circumstances, your cla im may be denied beca use you have failed to comply with i
ns
tructio ns for scheduled maintenance conta in ed in your Maintenance booklet. In dete rminin g whether you have co m
plied with the instruction s for scheduled main
tenance and proper usc, Vol k swagen may require yo u to furni sh pro of of complia nce onl y
w ith those maintenance instructions whi ch Volkswagen has reaso n to believe were not per
formed and w hich could be th e ca use of the
cla im to:
warranty work or pre-delive ry serv ice pe r
formed by an authorized Volkswage n deale r, or