2007 SATURN VUE Owners Manual

Usage Fluid/Lubricant
Automatic
Transaxle (with
3.5L V6 engine)ATF Z1 Automatic Transmission
Fluid (Saturn Part No. 22717466).
Rear Drive
Module and
Power Transfer
Unit (except
with 3.5L V6
engine)VERSATRAK
®Fluid
(GM Part No. U.S. 12378514,
in Canada 88901045).
Rear Drive
Module (with
3.5L V6 engine)VERSATRAK
®Fluid
(GM Part No. U.S. 12378514,
in Canada 88901045).
Transfer Case
(with 3.5L V6
engine)Synthetic Axle Lubricant
(GM Part No. U.S. 12378261,
in Canada 10953455).
Key Lock
CylindersMulti-Purpose Lubricant, Superlube
(GM Part No. U.S. 12346241,
in Canada 10953474).
Usage Fluid/Lubricant
Hood Latch
Assembly,
Secondary
Latch,
Pivots, Spring
Anchor, and
Release PawlLubriplate Lubricant Aerosol
(Saturn Part No. 21038869 or
GM Part No. U.S. 12346293,
in Canada 992723) or lubricant
meeting requirements of NLGI #2,
Category LB or GC-LB.
Hood, Liftgate
Door, and Rear
Folding Seat
HingesMulti-Purpose Lubricant, Superlube
(GM Part No. U.S. 12346241,
in Canada 10953474).
Sunroof TrackLubriplate Lubricant Aerosol
(Saturn Part No. 21038869 or
GM Part No. U.S. 12346293,
in Canada 992723) or lubricant
meeting requirements of NLGI #2,
Category LB or GC-LB.
Weatherstrip
ConditioningWeatherstrip Lubricant
(GM Part No. U.S. 3634770,
in Canada 10953518) or
Dielectric Silicone Grease
(GM Part No. U.S. 12345579,
in Canada 992887).
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Normal Maintenance Replacement Parts
Replacement parts identied below by name, part number, or specication can be obtained from your
retailer.
Part Saturn Part Number ACDelco®Part Number
Engine Air Cleaner/Filter 22676970 A1627C
Engine Oil Filter
2.2L L4 12605566 PF457G
3.5L V6 12582255 —
Passenger Compartment Air Filter Element 15822812 —
Spark Plugs
2.2L L4 12607280 41-105
3.5L V6 12582002 —
Wiper Blades
Driver’s Side – 24 inches (60.0 cm) 22703508 —
Passenger’s Side – 19 inches (47.5 cm) 22703507 —
Rear – 11.0 inches (28.0 cm) 22665007 —
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Engine Drive Belt Routing
If your vehicle has a hybrid engine, see “Engine
Drive Belt Routing” in the Saturn Vue Hybrid
Owners Manual.
2.2L L4 (L61) Engine
3.5L V6 (L66) Engine
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Maintenance Record
After the scheduled services are performed, record the date, odometer reading, who performed the
service, and the type of services performed in the boxes provided. SeeMaintenance Requirements
on page 418. Any additional information fromOwner Checks and Services on page 427can be added
on the following record pages. You should retain all maintenance receipts.
Maintenance Record
DateOdometer
ReadingServiced ByMaintenanceIor
MaintenanceIIServices Performed
436
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Maintenance Record (cont’d)
DateOdometer
ReadingServiced ByMaintenanceIor
MaintenanceIIServices Performed
437
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Maintenance Record (cont’d)
DateOdometer
ReadingServiced ByMaintenanceIor
MaintenanceIIServices Performed
438
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Customer Assistance and Information....... 440
Customer Satisfaction Procedure............... 440
Online Owner Center................................. 443
Customer Assistance for Text
Telephone (TTY) Users.......................... 444
Customer Assistance Offices..................... 444
GM Mobility Reimbursement Program........ 445
Roadside Assistance Program................... 445
Collision Damage Repair........................... 448Reporting Safety Defects............................ 452
Reporting Safety Defects to the
United States Government..................... 452
Reporting Safety Defects to the
Canadian Government............................ 453
Reporting Safety Defects to Saturn............ 453
Service Publications Ordering Information ... 453
Vehicle Data Recording and Privacy......... 455
Event Data Recorders............................... 455
OnStar...................................................... 456
Navigation System..................................... 456
Radio Frequency Identication (RFID)......... 456
Section 7 Customer Assistance Information
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Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important
to your retailer and to Saturn. Together we
are committed to providing our customers with
unparalleled service, before, during, and after the
purchase of a Saturn vehicle, for total customer
satisfaction. We call this the Saturn Difference.
Normally, any concerns with the sales transaction
or the operation of your vehicle are resolved by
your retailer’s sales or service departments. If,
for any reason, your ownership experience
falls below your expectations, we suggest
you take the following action:
STEP ONE:Contact the Retail Customer
Assistance Liaison. Any member of the retail
management team has the authority and the
desire to resolve your concerns. Normally,
concerns can be quickly resolved at this level.STEP TWO:Should you need additional
assistance, in the U.S., contact the Saturn
Customer Assistance Center by calling
1-800-553-6000. In Canada, contact the
Saturn Customer Communication Centre at
1-800-263-1999. A Saturn Customer Assistance
Center team member will handle your call
and assist in providing product and warranty
information, the nearest retailer location, roadside
assistance, brochures, literature and discuss any
concerns you may have.
We encourage you to call the toll-free number in
order to give your inquiry prompt attention. Please
have the following information available to give the
Customer Assistance Representative:
Vehicle Identication Number (VIN). This
17-digit number can be found on the vehicle
registration or title, on the upper driver side
corner of the dash, or on your roadside
assistance key card.
The name of your selling and servicing retail
facility.
Vehicle delivery date and present mileage.
Your daytime and evening phone numbers.
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