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(a) Towing with wheel lift type truck——From rear
(b) Using flat bed truck —From frontIf towing is necessary, we recommend
you have it done by your Toyota dealer
or a commercial tow truck service. In
consultation with them, have your ve-
hicle towed using either (a) or (b).
Only when you cannot receive a towing
service from a Toyota dealer or com-
mercial tow truck service, tow your ve-
hicle carefully in accordance with the
instructions given in “—Emergency tow-
ing” on page 288.
Proper equipment will help ensure that
your vehicle is not damaged while being
towed. Commercial operators are generally
aware of the state/provincial and local
laws pertaining to towing.
Your vehicle can be damaged if it is
towed incorrectly. Although most operators
know the correct procedure, it is possible
to make a mistake. To avoid damage to
your vehicle, make sure the following pre-
cautions are observed. If necessary, show
this page to the tow truck driver.
TOWING PRECAUTIONS:
Use a safety chain system for all towing,
and abide by the state/provincial and local
laws. The wheels and axle on the ground
must be in good condition. If they are
damaged, use a towing dolly.CAUTION
Vehicles with active height control
suspension system: When your ve-
hicle is towed, put the vehicle height
in the “N” (Normal) mode and push
the height control switch to turn off
the active height control system.
Otherwise, the vehicle height may be
changed in the automatic leveling
function, resulting in an accident. For
details, see “Active height control
suspension” on page 158.
(a) Towing with wheel lift type truck
Use a towing dolly under the wheels not
lifted by the truck.
(b) Using flat bed truck
If your vehicle needs to be
towed—
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(c) Towing with sling type truck
(c) Towing with sling type truck
NOTICE
Do not tow with sling type truck, ei-
ther from the front or rear. This may
cause body damage.
—Emergency towing
If towing is necessary, we recommend
you to have it done by your Toyota
dealer or a commercial tow truck ser-
vice.
If towing service is not available in an
emergency, your vehicle may be tempo-
rarily towed by a cable or chain se-
cured to front emergency towing hook.
Use extreme caution when towing the
vehicle.
A driver must be in the vehicle to steer it
and operate the brakes.
Towing in this manner may be done only
on hard− surfaced roads for a short dis-
tance and at low speeds. Also, the
wheels, axles, drive train, steering and
brakes must all be in good condition.
CAUTION
Use extreme caution when towing ve-
hicle. Avoid sudden starts or erratic
driving maneuvers which would place
excessive stress on the emergency
towing hook and towing cable or
chain. The hook and towing cable or
chain may break and cause serious
injury or damage.
NOTICE
Do not use front and rear eyelets.
It is not designed for towing.
Use only a cable or chain specifi-
cally intended for use in towing ve-
hicles. Securely fasten the cable or
chain to the towing hook provided.
Never tow a vehicle from the rear
with four wheels on the ground.
This may cause serious damage to
the transmission.
Before towing, release the parking brake
and put the transmission in “N”. Unlock
the center differential. The key must be in
“ACC” (engine off) or “ON” (engine run-
ning).
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CAUTION
If the engine is not running, the pow-
er assist for the brakes and steering
will not work so steering and braking
will be much harder than usual.
Before emergency towing, check that
the hook is not broken or damage and
that the installation bolts are not loose.
Fasten the towing cable or chain se-
curely to the hook.
Do not jerk the hook. Apply steady and
even force.
To avoid damaging the hook, do not
pull from the side or at a vertical
angle. Always pull straight ahead.
CAUTION
If the emergency towing hook is used
to get out when your vehicle becomes
struck in mud, sand or other condi-
tion from which the vehicle cannot be
driven out under its own power, make
sure to observe the precautions men-
tioned below. Otherwise, excessive
stress will be put on the hook and
the towing cable or chain may break,
causing serious injury or damage.
If the towing vehicle can hardly
move, do not forcibly continue the
towing. Contact your Toyota dealer
or a commercial tow truck service
for assistance.
Tow the vehicle as straight ahead
as possible.
Keep away from the vehicle during
towing.
—Emergency towing hook
precautions
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—Tips for towing a stuck vehicle
The following methods are effective to
use when your vehicle is stuck in the
mud, sand or other condition from
which the vehicle cannot be driven out
under its own power. Use extreme cau-
tion when towing the vehicles. In addi-
tion, keep away from the vehicles and
towing cable or chain when towing.
Remove the sand soil in the front and
the back of the tires.
Place stones or wood under the tires.
If you cannot shift the selector lever
out of “P” position to other positions
even though the brake pedal is de-
pressed, use the shift lock override but-
ton as follows:1. Turn the ignition key to “LOCK” position. Make sure the parking
brake is applied.
2. Pry up the cover with a flathead screwdriver or equivalent.3. Insert your finger into the hole topush down the shift lock override
button. You can shift out of “P”
position only while pushing the but-
ton.
4. Shift into “N” position.
5. Reinstall the cover.
6. Start the engine. For your safety, keep the brake pedal depressed.
Be sure to have the system checked by
your Toyota dealer as soon as possible.
If you cannot shift automatic
transmission selector lever
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291
If you lose your keys
You can purchase a new key at your
Toyota dealer if you can give them the
key number and master key.
Even if you lose only one key, contact
your Toyota dealer to make a new key. If
you lose all your master keys, you cannot
make new keys; the whole engine immobi-
lizer system must be replaced.
See the suggestion given in “Keys” on
page 10.
You can use the wireless remote control
system with the new key. Contact your
Toyota dealer for detailed information.
If your keys are locked in the vehicle and
you cannot get a duplicate, many Toyota
dealers can still open the door for you,
using their special tools. If you must
break a window to get in, we suggest
breaking the smallest side window be-
cause it is the least expensive to replace.
Be extremely cautious to avoid cuts from
the glass.
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293
CORROSION PREVENTION AND
APPEARANCE CARE
Protecting your Toyota from corrosionn294
. . . . . . . . . . . . . . . . . . . . . . .
Washing and waxing your Toyota 295
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cleaning the interior 297
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . .
SECTION 5
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294
Toyota, through its diligent research, de-
sign and use of the most advanced
technology available, helps prevent corro-
sion and provides you with the finest qual-
ity vehicle construction. Now, it is up to
you. Proper care of your Toyota can help
ensure long −term corrosion prevention.
The most common causes of corrosion
to your vehicle are:
The accumulation of road salt, dirt and
moisture in hard −to −reach areas under
the vehicle.
Chipping of paint, or undercoating
caused by minor accidents or by
stones and gravel.
Care is especially important if you live
in particular areas or operate your ve-
hicle under certain environmental condi-
tions:
Road salt or dust control chemicals will
accelerate corrosion, as will the pres-
ence of salt in the air near the sea −
coast or in areas of industrial pollution.
High humidity accelerates corrosion es-
pecially when temperatures range just
above the freezing point.
Wetness or dampness to certain parts
of your vehicle for an extended period
of time, may cause corrosion even
though other parts of the vehicle may
be dry.
High ambient temperatures can cause
corrosion to those components of the
vehicle which do not dry quickly due to
lack of proper ventilation.
The above signifies the necessity to keep
your vehicle, particularly the underside, as
clean as possible and to repair any dam-
age to paint or protective coatings as
soon as possible.
To help prevent corrosion on your
Toyota, follow these guidelines:
Wash your vehicle frequently. It is, of
course, necessary to keep your vehicle
clean by regular washing, but to prevent
corrosion, the following points should be
observed:
If you drive on salted roads in the
winter or if you live near the ocean,
you should hose off the undercarriage
at least once a month to minimize cor-
rosion.
High pressure water or steam is effec-
tive for cleaning the vehicle’s underside
and wheel housings. Pay particular
attention to these areas as it is difficult
to see all the mud and dirt. It will do
more harm than good to simply wet the
mud and debris without removing. The
lower edge of doors, rocker panels and
frame members have drain holes which
should not be allowed to clog with dirt
as trapped water in these areas can
cause corrosion.
Wash the underside of the vehicle thor-
oughly when winter is over.
See “Washing and waxing your Toyota” on
page 295 for more tips.
Check the condition of your vehicle’s
paint and trim. If you find any chips or
scratches in the paint, touch them up im-
mediately to prevent corrosion from start-
ing. If the chips or scratches have gone
through the bare metal, have a qualified
body shop make the repair.
Protecting your Toyota from
corrosion