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YES
NO
YES
NO
YES
NO
Audio disc cannot be inserted and/or ejected
(with navigation)
23-6623-66Audio System
Symptom Troubleshooting (cont’d)
AUDIO UNIT CONNECTOR B (20P)
REMOTE GND (BRN) AUDIO REMOTE SW (PNK)
5. Check for continuity between audio unit connector B (20P) terminals No. 6 and No. 7 and body ground
individually.
Repair short to body ground in the circuit
between audio unit and the audio remote switch. If
the wires are OK, replace the cable reel (see page
24-200).
Replace the audio unit (see page 23-80). NOTE:
Check the vehicle battery condition first.
Check the connectors for poor connections or loose terminals.
Disc labels should not be used in the navigation unit or audio unit. They may damage the player
mechanism.
Make sure the disc is compatible with the system (see the owner’s manual for more information).
1. Press the OPEN/CLOSE button to open the navigation display.
2. Try inserting an audio CD.
The system is OK at this time.
Go to step 3.
3. Press the CD eject button.
The system is OK at this time.
Replace the navigation unit (see page 23-155).
Wire side of female terminals
I s t her e cont i nui t y ? Does t he pl ay er accept t he CD?
Does the player eject the CD?
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PC card will not play/card icon on audio
screen cannot be selected (with navigation)
23-67
Unfortunately there are no error messages, and no
diagnostics for the PC card. There are many reasons
why a card won’t play audio files in the audio unit. The card may not be fully inserted into the slot. Eject the card, and inspect for warping or damage to the
edge connector. N ever use excessive force to insert a
card. This can result in damage to the pins in the rear
of the slot.
The client’s card may contain audio files that are not recognized by the system. Only MP3, and WMA
music files are played.
The flash card type may not be accepted by the system. Only Compact Flash and ATA cards have
been tested.
The card’s PCMCIA adaptor may be preventing a known-good card from playing. New PCMCIA
adaptors are constantly being released, and have not
been tested.
The card’s capacity may exceed 1 GB. Only cards with capacities of up to 1 GB (1000 MB) have been
tested.
There may not be any files on the card. Some cards have write protection, make sure it is turned off
before putting files on the card.
Although flash memory chips are reliable, occasionally they develop bad sectors or other
formatting errors that prevents them from playing.
The customer should re-format the card using the
FAT, or FAT32 format. The card may have been damaged by heat. Suggest
that the client remove their card when exiting the
vehicle.
The client may have formatted the card using the format NTFS. Only the formats FAT, and FAT32 are
accepted by the system.
Hard Disc Drive (HDD) cards may not work properly in the system and can overheat and quit functioning,
particularly in a hot vehicle. They are not
recommended.
The filing structure of the card may exceed the specification of 8 folder levels deep, 99 folders
maximum, and 999 total tracks maximum. If any of
these limitations is exceeded, the system may not
properly display or play the tracks.
NOTE: A delay when first inserting a card is normal.
The system is reading the File Tag information for
album names, artist, and song titles and there is no
hour glass, The delay length depends on the number of
tracks, and the complexity of the folder structure.
See the audio section glossary for an explanation of the
terms used above.
08/08/21 14:05:32 61SNR030_230_0070
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Error code: XM NO SIGNAL or XM ANTENNA
is displayed (with navigation) XM radio display is blank and no station
information is displayed (with navigation)
YES
NO
YES
NO
YES
NO
YES
NO YES
NO
23-6823-68Audio System
Symptom Troubleshooting (cont’d)
XM RECEIVER CONNECTOR A (14P)
B(BLU)
NOTE: Check the vehicle battery condition first.
Check the connectors for poor connections or loose terminals.
Check XM radio reception in an open area. Poor reception/interference can be caused by tall buildings,
mountains, or high-voltage power lines.
1. Check that the XM receiver connectors properly connected.
Go to step 2.
Reconnect the connector. If the error message
does not go away, go to step 2.
2. Check the connector at the XM antenna and XM antenna lead.
Go to step 3.
Reconnect the connector. If the error message
does not go away, go to step 3.
3. Substitute known-good XM antenna (see page 23-88).
Replace the XM antenna (see page 23-88).
Go to step 4.
4. Substitute known-good XM receiver (see page 23-82).
Replace the XM receiver (see page 23-82).
Replace the XM antenna lead. NOTE:
Check the vehicle battery condition first.
Check the connectors for poor connections or loose terminals.
1. Disconnect XM receiver connector A (14P).
2. Measure the voltage between XM receiver connector A (14P) terminal No. 1 and body ground.
Go to step 3.
Repair open in the wire between the XM
receiver and the navigation unit connector.
3. Reconnect XM receiver connector A (14P).
Wire side of female terminals
I s t he connect or connect ed ?
I s t he connect or connect ed ?Is the error message gone?Is the error message gone? Is there battery voltage?
08/08/21 14:05:32 61SNR030_230_0071
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Poor or no sound with XM radio (Audio unit
does display XM channels) (with navigation)
YES
NO XM receiver connector Wire color
YES
NO
23-72 Audio System
Symptom Troubleshooting (cont’d)
XM RECEIVER CONNECTOR A (14P)
NOTE:
Check the vehicle battery condition first.
Check the XM radio reception in an open area. Poor reception/interference can be caused by nearby tall
buildings, mountains, or high-voltage power lines.
Check the connectors for poor connections or loose terminals.
If you can only tune to channel 000, 001, 174, and 247, make sure the navigation unit is set to channel mode
(see owners manual), if it is set to channel mode, call
XM Satellite Radio customer support, and check the
account activation status.
1. Turn the ignition switch to ON (II).
2. Turn on the navigation unit and select XM radio.
3. Check for an error message on the display.
Go to error code list (see page 23-27).
Go to step 4.
4. Turn the ignition switch to LOCK (0).
5. Disconnect navigation unit connector E (14P) and XM receiver connector A (14P). 6. Check for continuity between XM receiver
connector A (14P) and body ground according to
the table.
A5 WHT
A6 RED
A13 BLK
A14 GRN
Short to body ground in the wire(s) between
the navigation unit and the XM receiver. Replace
the affected shielded harness.
Go to step 7.
Wire side of female terminals
Ar e t her e any messages d i spl ay ed ? Is there continuity?
08/08/21 14:05:34 61SNR030_230_0075
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DYNOMITE -2009-
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Seek Stop Test
23-7823-78 Audio System
Sound Quality Diagnosis (cont’d)
8. Compare the client’s vehicle’s sound quality results
to the known-good vehicle’s results.
If the sound quality in the customer’s vehicle is comparable to the sound quality in the known-
good vehicle, then the client’s vehicle is
operating as designed.
If the sound quality is not comparable, check these items in order.
– Loose or improperly installed speakers or other hardware that may become excited by
the vibrations generated by the speakers
– Poor power or ground to the stereo amplifier (Type S model)
– Damaged speaker(s)
– Faulty amplifier (Type S model)
– Faulty navigation unit
– Faulty audio unit Do this test to check the performance of the audio unit’s
AM and FM reception. Refer to symptom
troubleshooting: audio sound weak or distorted, or no
sound is heard from speakers (display is normal)
(see page 23-39) before continuing with this test.
NOTE:
Window tint, aftermarket theft-recovery devices and other aftermarket accessories may reduce radio
reception.
Changes in cloud cover and other atmosphere conditions will affect the ab ility of the navigation unit
or audio unit to receive radio signals.
1. Park the client’s vehicle in an open area away from buildings or other obstructions.
2. Park a known-good vehicle (same year, model, and trim level) next to the client’s vehicle, facing the
same direction.
3. Start the engine in the client’s vehicle, and turn on the radio.
4. Set the FM receiver to 87.7 MHz.
5. Press the Seek button and record the first station that the navigation unit or audio unit locks onto.
6. Press the Seek button repeatedly, and write down each station that the navigation unit or audio
unit locks onto until the station recorded in step 5 is
reached again.
7. Set the AM receiver to 530 kHz.
8. Press the Seek button, and record the first station that the navigation unit or audio unit locks
on to.
9. Press the Seek button repeatedly, and write down each station that the navigation unit or audio
unit locks onto until the station recorded in step 8 is
reached again.
08/08/21 14:05:35 61SNR030_230_0081
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Without navigation 6 CD type
23-80 Audio System
Audio Unit Removal/Installation
A
B
C
B
A
BSRS components are located in this area. Review the
SRS component location (see page 24-11).
Also review the precautions and procedures (see page
24-13) in the SRS section before doing repairs or
service.
NOTE: Put on gloves to protect your hands.
Take care not to scratch the dashboard and related parts.
Lay a workshop towel under the parts when working on them to protect the face panel from scratches or
other damage.
Do not work in a dusty or dirty place.
Discharge static electricity from your body before and during the work.
Do not touch the circuit board(s) with your bare hands.
Do not work with dirty hands.
Be careful not to fold the flat plate cable.
Do not touch the terminal connector of the flat plate cable with your bare hands. (If you have touched it,
wipe it off thoroughly.)
Eject all the discs before removing the audio unit to prevent damaging the CD player’s load mechanism.
If you are replacing the audio unit, write down the sudio presets (if possible), and enter them into the
new audio unit.
1. Remove the meter inner visor (see page 20-100). 2. Remove the center pocket hole lid and the bolts,
then pull out the center panel (A).
3. Disconnect the connectors (B), and the air hose (C) then remove the center panel.
4. Remove the screws, and the audio unit (A) from the center panel display (B).
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’08 model with navigation
23-8223-82 Audio System
Audio Unit Removal/Installation
(cont’d)
XM Receiver Removal/Installation
A
A
A B
A
C A
A
B
4. Remove the bolts, screws and the brackets (A).
5. Remove the screws, rear covers (A) and the audio
unit (B) from the center panel display (C).
6. Install the audio unit in the reverse order of removal, and make sure all connectors and
antenna lead are secure. 1. Open the trunk lid and remove the right trunk side
trim panel (see page 20-82).
2. Disconnect the connectors (A) from the XM receiver (B).
3. Loosen the three bolts, and remove the XM receiver.
4. Install the XM receiver in the reverse order of removal.
08/08/21 14:05:36 61SNR030_230_0085
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’08 model with navigation
23-8223-82 Audio System
Audio Unit Removal/Installation
(cont’d)
XM Receiver Removal/Installation
A
A
A B
A
C A
A
B
4. Remove the bolts, screws and the brackets (A).
5. Remove the screws, rear covers (A) and the audio
unit (B) from the center panel display (C).
6. Install the audio unit in the reverse order of removal, and make sure all connectors and
antenna lead are secure. 1. Open the trunk lid and remove the right trunk side
trim panel (see page 20-82).
2. Disconnect the connectors (A) from the XM receiver (B).
3. Loosen the three bolts, and remove the XM receiver.
4. Install the XM receiver in the reverse order of removal.
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