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µ
µ
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Poor AM or FM radio reception or
interference (with navigation)
YES
NO
YES
NO
YES
NO YES
NO
YES
NO
23-196
Audio System
Symptom Troubleshooting
A
B
NOTE: Check the vehicle battery condition first.
Check for aftermarket accessories plugged into the vehicle accessory power sockets (including cell
phones).
Check the connectors for poor connections or loose terminals.
Check the radio reception in an open area. Compare it to a known-good vehicle when ever possible.Poor
reception/interference can be caused by the
following:
– The radio station is far away.
– Atmospheric conditions are unfavorable.
– Tall buildings, mountains, or high-voltage power lines are nearby.
– Aftermarket metallic wi ndow tint.
1. Turn the ignition switch to ON (II).
2. Do the seek stop test (see page 23-255).
Multipath interference or weak station.
Operation is normal. Go to step 3.
3. Check if the radio reception/interference is the same in several locations.
Go to step 4.
Multipath interference or weak station.
Operation is normal.
4. Start the engine.
5. Check the reception/interference.
Check the antenna and radio grounds. If OK,
check the charging system and the ignition
system. Go to step 6.
6. Turn the ignition switch to LOCK (0). 7. Remove the right side C-pillar trim (see page 20-75).
8. Check the connections from the AM/FM antenna
amplifier to the window antenna.
Repair the connections, or substitute a
known-good AM/FM antenna amplifier and retest.
If the symptom/condition goes away, replace the
original AM/FM antenna amplifier (see page
23-263).
Go to step 9.
9. With the help of an assistant inside the vehicle, have the assistant shine a flashlight (A) along each
antenna wire (B). Check from the outside of the
vehicle for any breaks or openings in the antenna
wires (the light shines through).
Repair the window antenna. Go to AM/FM
antenna repair (see page 23-264), or replace the
rear window (see page 20-47) if the damaged
section is too long.
Go to step 10.
I s t he t est v ehi cl e w i t hi n 10 % of t he k now n-goodvehicle?
Is t he r ecept i on/ i nt er f er ence t he same?
I s t her e noi se ( st at i c or w hi ne) onl y w i t h t heengi ne r unni ng? Ar e t her e any l oose or d amaged connect i ons?
Ar e t her e any br eak s or cut s i n t he ant enna?
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(#'#
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µ
µ
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µ
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Poor AM or FM radio reception or
interference (without navigation)
YES
NO
YES
NO
YES
NO YES
NO
YES
NO
23-199
A
B
NOTE: Check the vehicle battery condition first.
Check for aftermarket accessories plugged into the vehicle accessory power sockets (including cell
phones).
Check the connectors for poor connections or loose terminals.
Check the radio reception in an open area. Compare it to a known-good vehicle when ever possible.Poor
reception/interference can be caused by the
following:
– The radio station is far away.
– Atmospheric conditions are unfavorable.
– Tall buildings, mountains, or high-voltage power lines are nearby.
– Aftermarket metallic wi ndow tint.
1. Turn the ignition switch to ON (II).
2. Do the seek stop test (see page 23-255).
Multipath interference or weak station.
Operation is normal. Go to step 3.
3. Check if the radio reception/interference is the same in several locations.
Go to step 4.
Multipath interference or weak station.
Operation is normal.
4. Start the engine.
5. Check the reception/interference.
Check the antenna and radio grounds. If OK,
check the charging system and the ignition
system. Go to step 6.
6. Turn the ignition switch to LOCK (0). 7. Remove the right side C-pillar trim (see page 20-75).
8. Check the connections from the AM/FM antenna
amplifier to the window antenna.
Repair the connections, or substitute a
known-good AM/FM antenna amplifier and retest.
If the symptom/condition goes away, replace the
original AM/FM antenna amplifier (see page
23-263).
Go to step 9.
9. With the help of an assistant inside the vehicle, have the assistant shine a flashlight (A) along each
antenna wire (B). Check from the outside of the
vehicle for any breaks or openings in the antenna
wires (the light shines through).
Repair the window antenna. Go to AM/FM
antenna repair (see page 23-264), or replace the
rear window (see page 20-47) if the damaged
section is too long.
Go to step 10.
(cont’d)
I s t he t est v ehi cl e w i t hi n 10 % of t he k now n-goodvehicle?
Is t he r ecept i on/ i nt er f er ence t he same?
I s t her e noi se ( st at i c or w hi ne) onl y w i t h t heengi ne r unni ng? Ar e t her e any l oose or d amaged connect i ons?
Ar e t her e any br eak s or cut s i n t he ant enna?
08/08/21 14:09:52 61SNR030_230_0202
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DYNOMITE -2009-
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Special Tools Required
Electrical Noise Test
23-252
Audio System
Sound Quality Diagnosis (cont’d)
Diagnostics CD 07AAZ-SDBA100
Do this test to check for electrical noise being induced
into the audio system.
NOTE: Electrical noise may be caused by outside
sources that cannot be handled by the audio system.
Make sure you remove any cell phones and/or turn off
any aftermarket device before beginning this test.
1. Insert the diagnostics CD (T/N: 07AAZ-SDBA100) into the navigation unit or audio unit.
2. Play track No. 4 (digital zero) at a normal, or slightly higher than normal, volume level.
3. Operate any electrical device that may create electrical noise in the audio system, including
starting the engine.
4. Play track No. 5 (near digital zero) at a normal, or slightly higher than normal, volume level.
5. Operate any electrical device that may create electrical noise in the audio system, including
starting the engine.
6. Play track No. 6 (SNR) at a normal, or slightly higher than normal, volume level. 7. Operate any electrical device that may create
electrical noise in the audio system, including
starting the engine.
If no abnormal noise is heard, go to individual speaker test.
If the noise is present only during the SNR track, replace the navigation unit or audio unit.
If the noise is heard during the digital zero or near digital zero track, check for;
– Poor ground for the audio unit, amplifier, engine or battery cable
– Pinched or shorted speaker or amplifier wire
– Faulty amplifier (Type S model)
– Faulty navigation unit
– Faulty audio unit
– Other faulty components causing excessive electrical noise (ignition coils, alternator, door
lock actuators, etc.). Disconnect any suspect
components, and then replay the tracks that
were originally noisy. If the noise is gone,
check the component’s circuit and the
component.
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23-265
Navigation System
Component Location Index
ECM/PCM
(Vehicle Speed Pulse)
GPS ANTENNA
HFL-NAVIGATION MICROPHONE
(Inside the map light)
NAVIGATION UNIT
HFL-VOICE CONTROL SWITCH CD, DVD, and PC Card
Removal/Installation, page 23-358
Replacement, page 23-358
Removal/Installation, page 23-355
Test, page 23-357
Replacement, page 23-357 Removal/Installation, page 23-354
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General Operation
Anti-theft Feature
Symptom Diagnosis
Self-Inertial Navigation LimitationsGlobal Positioning System (GPS) Limitations
23-266Navigation System
General Troubleshooting Information
Refer to the navigation system manual for the
navigation system operating procedures.
The navigation system and audio unit have a coded
theft protection circuit. Make sure you have the anti-
theft security code before:
Disconnecting the battery.
Disconnecting the navigation unit connector A (24P) and C (8P).
Removing the No. 23 (10 A) fuse from the under-hood fuse/relay box.
After service, reconnect power to the navigation unit,
and turn the ignition switch to ON (II). Enter the 4-digit
anti-theft security code, then select Done.
If the code cannot be found, use the interactive Network
(iN) to look it up. You can view the serial number in one
of the ECU Info diagnostic screens (see page 23-305).
Alternatively, you can find the serial number on the
underside label which is located on the navigation unit
in the trunk.
When replacing the navigation unit, be sure to give the
customer the new anti-theft security code.
Certain circumstances and system limitations will result
in occasional vehicle positioning errors. Some client’s
may think this indicates a problem with the navigation
system when, in fact, the system is normal. Keep the
following items in mind when interviewing client’s
about symptoms of the navigation system.
The limitations of the self-inertial portion of the
navigation system (the yaw rate sensor and the vehicle
speed signal) can cause discrepancies between the
vehicle’s actual position and the indicated vehicle’s
position (GPS vehicle position). The following circumstances may cause vehicle
positioning errors:
Moving the vehicle with the engine stopped and the vehicle stopped, such as by ferry or tow truck, or if
the vehicle is spun on a turn table.
Tire slippage, changes in tire rolling diameters, and some driving situations may cause discrepancies in
travel distances. Examples of this include:
– Continuous tire slippage on a slippery surface
– Driving with snow chains mounted
– Abnormal tire pressure
– Incorrect tire size
– Frequent lane changes across a wide highway
– Continuous driving on a straight or gently curving highway
– Very bumpy roads
Tolerances in the system and map inaccuracies sometimes limit how precisely the vehicle’s position
is indicated. Examples of this include:
– Driving on roads not shown on the map (map matching is not possible)
– Driving on a road that winds in one direction, such as a loop bridge, an interchange, or a spiral parking
garage
– Driving on a road with a series of sharp hair-pin turns
– Driving near a gradual highway exit or transition
– Driving on one of two close parallel roads
– Making many 90 degree turns
The GPS cannot detect the vehicle’s position or
elevation during the following instances: For the first 5 to 10 minutes after reconnecting the battery (this process can take as long as 45 minutes).
When the satellite signals are blocked by tall buildings, mountains, tunnels, large trees, inside
parking structures or large trucks.
When the GPS antenna is blocked by metallic window tinting or by an object placed above it in the
vehicle. The GPS antenna requires a clear
unobstructed view of the sky.
When there is no satellite signal output (signal output is sometimes stopped for sate llite servicing).
When the satellite signals are blocked by the operation of some electronic aftermarket accessories
including, but not limited to non-OEM in-dash
entertainment units (radio, CD players/changers,
radar detectors and theft recovery systems) and cell
phones placed near the navigation system.
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Service Precautions
System InitializationEntering the Security Code
GPS Initialization
23-268Navigation System
General Troubleshooting Information (cont’d)
The navigation system lost power and is acquiring its
location from the GPS satellites. This usually takes
less than 10 minutes.
* Start the engine.
*Parkthevehicleinanopenareaawayfromtrees,
* Remove loose articles, cell phones, or electrical
* If this screen is displayed repeatedly when starting power lines, and tall buildings.
accessories located near the GPS antenna.
the vehicle, see your dealer.
If you need to replace the navigation unit, you can
back-up the navigation data and transfer it to a new
navigation unit. See Save users memory (see page
23-310).
When the battery is disconnected, the internal GPS clock resets to 0:00. The clock resets to the correct
time after the system finishes GPS initialization.
Before disconnecting the battery, make sure you have the anti-theft codes for the audio system and the
navigation system, and write down the audio presets.
Also obtain any PGM-FI or transmission DTCs and
freeze frame date (which are lost when the ECM/PCM
loses power).
After reconnecting the battery, you have to wait to get the initial signal from the satellite. It will take from 10
to 45 minutes.
Adjust the setup clock settings (time zone and daylight savings) in the navigation system.
Before returning the vehicle to the client, enter the anti-theft codes for the audio system and the
navigation system.
If the navigation system loses power (like the battery
was disconnected), the navigation system requires
initialization. Once completed, your system is ready to
use.
This initialization requires the following: Entering the 4-digit anti-theft security code to unlock the system
GPS initialization (may not be needed depending of the length of time the system was without power)
Map matching to align the GPS to a location on the map Any time the navigation system loses power, you need
to enter the 4-digit anti-theft code on the navigation
system display. This 4-digit code is located on a small
code card that was given to the customer. Enter the 4-
digit code, then select Done.
If the navigation system anti-theft code is missing, use
the interactive Network (iN) to look it up. You need the
serial number for the navigation unit to do this.
You can view the serial number by entering the
diagnostic mode. Select Unit Check from the main
menu, then the ECU info diagnostic screen. This allows
you to get the serial number without removing the
navigation unit.
The iN may display more than one code for a given
serial number. This is because serial numbers are not
unique. You may have to try more than one 4-digit code.
If no code is shown, or if the code(s) given do not work
in the navigation unit, contact the Automobile Warranty
department. If the code 0000 works, replace the
navigation unit.
When replacing the navigation unit or audio unit, make
sure you give the client the new anti-theft security code.
NOTE: You must park the vehicle outside with a clear
view of the southern sky.
Depending on the length of time the battery was
disconnected, your system may require GPS
initialization. If it does, the following screen appears:
08/08/21 14:15:38 61SNR030_230_0271
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DYNOMITE -2009-
How to Answer Client Questions About
Navigation CoverageHow do I find the local address of a business
that is part of a national chain (for example,
Starbucks)?
Precaution on Client ‘‘Sneak Previews’’
Is my address covered by the navigation system?
Is my city covered by the navigation system?
The gas station on my corner is now a restaurant. Why
is it still incorrect in the navigation system?
23-272Navigation System
General Troubleshooting Information (cont’d)
Some clients may ask questions regarding a city,
address, or POI (point of interest) covered by the
navigation system. It is better to verify a coverage
question on an actual vehicle than to disappoint your
client by promising coverage that may be incomplete or
missing in their area. The following suggestions can be
used to answer coverage inquiries from your client.
Using a current production vehicle (of the same model),
try and enter the client’s address (street first) to see if
their area is covered. Always enter the street first,
because sometimes their city may be included in a
neighboring township, or under some larger
metropolitan city name. If the address is shown in a
later year vehicle, but not your client’s vehicle, you
might recommend that your client purchase an update.
For general questions about whether a city is covered,
view the map coverage link on the DVD order site. On
the site, select a year, and select a model, then click on
the Coverage link. You then select a state or province,
and the cities are listed. Of course, this does not
guarantee that the customer’s road or address is in the
system. Verifying on an actual production vehicle is
always the best guarantee that your information is
accurate.
For POI-related client questions, explain that
businesses are constantly moving, and there can be a
considerable lag in updating the m
illions of POIs in the
system. The database is updated annually, and the best
way to the verify whether the POI is accurate is verify
the inquiry on a current production vehicle.
Answers to these and other questions regarding
coverage can be found in these locations:
In the Frequently Asked Questions section of the navigation system manual.
At the online DVD order site, by clicking on the FAQs link. There are three ways to find the local address to
businesses:
If you know the phone number of the business, select Phone Number and enter the 10 digit phone number
(area code plus seven digit number).
Select Category, then Restaurant. Enter the keyword Star. The resulting list includes all restaurants that
have the letters Star anywhere in the name.
Select Name and enter Starbucks. For more common business names, like McDonalds, you may have to
search through a list that includes other businesses
like McDonalds Welding, McDonalds Automotive, etc.
Your client might request a look (or sneak preview) at
features in the latest navigation software. You should
never preview a navigation DVD in a client’s vehicle.
Inserting a newer DVD installs the latest software from
the DVD into the memory of the client’s navigation
system. When the original DVD is reinstalled, the newer
software remains in memory and is often incompatible
with the client’s original DVD Map and POI database, or
software.
If your client wishes to see the latest navigation
coverage or software features, demonstrate it on an in-
stock vehicle that already has the latest DVD version.
If a newer version is loaded either by the dealer or the
client, the only remedy is to enter the navigation
diagnostic mode’s Version screen and do a forced
download. Check any official Honda service website for
more information about what patches may need
reinstalling.
08/08/21 14:15:39 61SNR030_230_0275
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DYNOMITE -2009-
SymptomDiagnostic procedure Also check for
23-277
Voice guidance cannot be heard, is
broken up, or there is static
Symptom Troubleshooting
(see page 23-341) Volume or voice feedback setting
(see Owner’s manual)
Navigation unit
Stereo amplifier
Harness/fuses/switches
Voice control does not work/
respond Symptom Troubleshooting
(see page 23-342) Navigation unit
The wrong color DVD is installed
The DVD is damaged or dirty
Microphone harness/switches
HandsFreeLink control unit
Navigation cannot control HVAC by
voice command Symptom Troubleshooting
(see page 23-346) The wrong color DVD is installed
Harness/fuses/switches
Wrong navigation unit (model
code)
Navigation cannot control XM radio Symptom Troubleshooting (see page 23-350)Low or weak battery
Navigation cannot control audio
system Symptom Troubleshooting
(see page 23-349)Wrong color DVD
Navigation display buttons do not
work or respond properly Symptom Troubleshooting
(see page 23-340) Navigation unit
Open/short between the XM
receiver or the GA-Net bus
The wrong color DVD is installed
The DVD is damaged or dirty
Today’s Destinations button is dim
and not selectable in the Enter
destination by screen (grayed-out) The client has not entered a group
of locations for Today’s Destinations.
This is normal. The button is only
selectable if the client is using this
functionSee Owner’s Manual
Some set-up and information
functions of the navigation system
are grayed-out and do not work Client did not select OK from
Disclaimer screen. Refer to System
Function Diagram (see page 23-289)
Previous Destinations button is dim
and not selectable in the Enter
destination by screen (grayed-out) The vehicle may be new, or the
customer deleted the destination.
Enter a destination, and allow the
system to route to it. After the trip,
the Previous Destinations button
will be selectable
Address cannot be found or system
gives poor routing Verify proper operation and
system limitations using the
owner’s manual.
See Answering client question
Navigation coverage in general
troubleshooting
Refer to Database limitation in the
navigation system manual to
report database errorsDatabase limitations (address not
in database)
The wrong color DVD is installed
OPEN/CLOSE function of the display
does not work Symptom Troubleshooting
(see page 23-351) Navigation unit
Harness
Navigation display will not close Symptom Troubleshooting (see page 23-352) Navigation unit
Harness
Navigation display does not open or
opens part way Symptom Troubleshooting
(see page 23-352) Navigation unit
Harness
(cont’d)
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