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YES
NO YES
NO
OPEN/CLOSE function of the display does
not work
23-13223-132Navigation System
Symptom Troubleshooting (cont’d)
NAVIGATION UNIT CONNECTOR A (17P)
RADIO GND
(BLK)
NAVIGATION UNIT CONNECTOR C (12P) GND (BLK)
4. Measure the voltage between navigation unitconnector A (17P) terminal No. 9 and body ground,
and between navigation unit connector C (12P)
terminal No. 4 and body ground.
Replace the navigation unit (see page 23-155).
Repair open in the wire between the
navigation unit and body ground (G 504, G505).NOTE:
Check the vehicle battery condition first.
If the display’s Open/Close button does not work, you must manually open the display to obtain the client’s
navigation DVD, audio CD, and PC card (see page
23-154).
1. Press the OPEN/CLOSE button.
The system is OK at this time.
Replace the navigation unit (see page 23-155).
Wire side of female terminals
Wire side of female terminals
Is t her e l ess t han 0.1 V ? Does t he d i spl ay open and / or cl ose nor mal l y ?
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Navigation display will not close Navigation display does not open or opens
part way
YES
NO
YES
NO
YES
NO YES
NO
YES
NO
23-13323-133
NOTE: Check the vehicle battery condition first.
1. Check the CD slot. Look for foreign objects, a stuck CD, a broken or sticking slot.
Go to step 2.
Replace the navigation unit (see page 23-155).
2. Check the PC card.
Go to step 3.
Reseat the card or remove it. If it still won’t
close, replace the navigation unit (see page 23-155).
3. Press the OPEN/CLOSE button.
The system is OK at this time.
Replace the navigation unit (see page 23-155). NOTE: Check the vehicle battery condition first.
1. Press the OPEN/CLOSE button.
Go to step 2.
Replace the navigation unit (see page 23-155).
2. Press the OPEN/CLOSE button.
The system is OK at this time.
Replace the navigation unit (see page 23-155).
Is the CD slot OK ?
I s t he PC car d f ul l y seat ed ?
Does t he d i spl ay open and / or cl ose nor mal l y ? Does t he uni t beep?
Does t he d i spl ay open nor mal l y ?
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Navigation system will not accept security
code
YES
NO
YES
NO YES
NO
YES
NO
YES
NO
23-134
Navigation System
Symptom Troubleshooting (cont’d)
NOTE:
Check the vehicle battery condition first.
The system will not operate without the 4-digit security (anti-theft) code. Follow the this procedure.
(After 10 consecutive tries, you must cycle the key to
continue trying)
The Navigation System Diagnosis and Core Return Form is available online, under Job aids, and can be
printed out for recording this information. This
information will help the reman facility determine
what caused the failure.
Check the connectors for poor connections or loose terminals.
Before troubleshooting, make sure you have the anti- theft codes for the navigation system.
Verity that the correct navigation unit is installed for this model. Go into the Diagnostic mode, and use
Version (see page 23-149).
Make sure that the correct navigation DVD color and version are installed.
Check any official Honda service website for more service information about the navigation system.
1. Go into the System diagnosis menu (see page 23-135), select Unit check, and then Navi ECU. A
brief diagnostic runs for 20 seconds, and the serial
number is displayed.
Go to step 4.
Go to step 2.
2. Remove the navigation unit (see page 23-155).
3. Check the serial number on the label on the underside of the navigation unit.
Go to step 4.
Replace the navigation unit (see page 23-155). 4. Using the serial number, look up the navigation
security code in the Interactive Network. (click:
Service, Vehicle Information, Anti-Theft code
Inquiry, and then select Navigation from the
Product drop down box). Enter the serial number.
Go to step 5.
Call the Warranty Department to obtain the
code (the telephone number is in the PDI service
bulletin).Thengotostep5.
5. Check that the obtained code works to bypass the code screen in the navigation system.
The system is OK at this time. Return the
vehicle to the client, and give them the anti-theft
code.
Go to step 6.
6. Try entering four zeros (0000) in place for the code.
Replace the navigation unit (see page 23-155),
and enter Security code is 0000 in the problem
description field of the core return form.
Replace the navigation unit (see page 23-155),
and enter in Won’t take security code (as proof,
enclose the sticker that contains the Serial number
and the Code) in the problem description field of
the core return form.
Is t he ser i al number d i spl ay ed ?
Is the serial number conf irmed on the underside oft he nav i gat i on uni t ? Is a 4-digit code displayed on the screen?
Doesthecodework?Do t he f our zer os w or k t o by pass t he cod e scr een?
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The Honda Globe Screen (not the Acura
Globe Screen) appears every time the vehicle
is started Start-up procedure and Diagnosis Menu
YES
NO
YES
NO
YES
NO
23-13523-135
System Diagnostic Mode
Select Diagnosis Items
Navi System
Monitor Check Unit Check
Car Status GPS Information
Yaw Rate
Tire Calibrate
Functional Setup
VersionReturn
DIAGNOSTIC MENU SCREEN
NOTE: The navigation DVD and the navigation unit are
correct for the vehicle, but earlier and possibly later
versions of the navigation software may have been
installed. When this happens, the software may not be
recognized by the navigation unit, and could cause the
navigation unit to revert to an Acura model profile.
1. Remove the navigation unit (see page 23-155) and verify that the part number printed on the
navigation unit label is the correct one for the year/
model vehicle you are working on.
Go to step 2.
Replace the navigation unit with the correct
unit for the year/model vehicle you are working
on.
2. Reinstall the navigation unit.
3. Remove the navigation DVD (see page 23-155).
4. Note the software version marked on the navigation DVD label and verify if it is the correct
version for the vehicle year/model you are working
on by checking any official Honda service website
for more service information about the navigation
system and navigation software.
Replace the navigation unit (see page 23-155).
Go to step 5.
5. Obtain the correct version DVD (see page 23-94), and install it.
The problem is resolved, troubleshooting is
complete. The system still shows an Honda Globe
Screen. Replace the navigation unit (see page
23-155). 1. Turn the ignition switch to ON (II).
Press and hold the Menu, the Map/Guide, and the
Cancel buttons, for about 3 seconds. The display
screen then goes directly to the Diagnostic Menu.
2. After the display changes to the Diagnostic Menu, select the item you want to check, and the test
begins. To return to the previous screen, select
Return.
Navi System (Link)
Monitor Check
Unit Check
Car Status
GPS Information
YawRate
Tire Calibrate
Functional Setup
Version
(cont’d)
I s t he cor r ect nav i gat i on uni t i nst al l ed based ont he par t number ?
I s t he sof t w ar e v er si on mar k ed on t he nav i gat i onDV D l abel t he cor r ect one f or t he v ehi cl e y ear /mod el y ou ar e w or k i ng on?
Does t he nav i gat i on sy st em boot -up w i t h t he Acur aGl obe Scr een?
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The Honda Globe Screen (not the Acura
Globe Screen) appears every time the vehicle
is started Start-up procedure and Diagnosis Menu
YES
NO
YES
NO
YES
NO
23-13523-135
System Diagnostic Mode
Select Diagnosis Items
Navi System
Monitor Check Unit Check
Car Status GPS Information
Yaw Rate
Tire Calibrate
Functional Setup
VersionReturn
DIAGNOSTIC MENU SCREEN
NOTE: The navigation DVD and the navigation unit are
correct for the vehicle, but earlier and possibly later
versions of the navigation software may have been
installed. When this happens, the software may not be
recognized by the navigation unit, and could cause the
navigation unit to revert to an Acura model profile.
1. Remove the navigation unit (see page 23-155) and verify that the part number printed on the
navigation unit label is the correct one for the year/
model vehicle you are working on.
Go to step 2.
Replace the navigation unit with the correct
unit for the year/model vehicle you are working
on.
2. Reinstall the navigation unit.
3. Remove the navigation DVD (see page 23-155).
4. Note the software version marked on the navigation DVD label and verify if it is the correct
version for the vehicle year/model you are working
on by checking any official Honda service website
for more service information about the navigation
system and navigation software.
Replace the navigation unit (see page 23-155).
Go to step 5.
5. Obtain the correct version DVD (see page 23-94), and install it.
The problem is resolved, troubleshooting is
complete. The system still shows an Honda Globe
Screen. Replace the navigation unit (see page
23-155). 1. Turn the ignition switch to ON (II).
Press and hold the Menu, the Map/Guide, and the
Cancel buttons, for about 3 seconds. The display
screen then goes directly to the Diagnostic Menu.
2. After the display changes to the Diagnostic Menu, select the item you want to check, and the test
begins. To return to the previous screen, select
Return.
Navi System (Link)
Monitor Check
Unit Check
Car Status
GPS Information
YawRate
Tire Calibrate
Functional Setup
Version
(cont’d)
I s t he cor r ect nav i gat i on uni t i nst al l ed based ont he par t number ?
I s t he sof t w ar e v er si on mar k ed on t he nav i gat i onDV D l abel t he cor r ect one f or t he v ehi cl e y ear /mod el y ou ar e w or k i ng on?
Does t he nav i gat i on sy st em boot -up w i t h t he Acur aGl obe Scr een?
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Î
Navi System Link
23-136Navigation System
System Diagnostic Mode (cont’d)
Navi System Link
Navi.ECUReturn
Exit Diag
Detecting..
GPS Ant.
Display Radio BACK
Air-Con
This diagnostic step tests the cables connecting the
navigation components. Ensure that the ignition
switch is in the ON (II) position. When the diagnosis
begins, you hear a bong sound. The system is in a
Detecting mode, and is waiting for all the items in
white to be tested. This includes the voice control
switch (navigation TALK/BACK buttons), and the
microphone. Press the navigation TALK button on the
steering wheel, and in a normal voice, say ‘‘testing’’.
The Talk indicator on the screen should turn green,
and the voice level indicator should move to at least
the 6th bar to pass. Next, press the navigation BACK
button. The Cancel indicator should turn green.
If all of the communication lines connecting the system components, and the navigation TALK/BACK
buttons/microphone check out OK (all block diagram
items green), then the OK indicator turns green.
If there is a problem with the system, the faulty system component item turns red, and the screen
shows NG in red. Use the troubleshooting index, and
other diagnostic screens to help locate the problem.
The indicator on the screen may not change until you cycle the ignition switch. After repairing the affected
cable or system, repeat this diagnostic.
NOTE: Green boxes and green OK indicate that the
communications lines (cables) are intact. This
diagnostic does not necessarily imply that the
individual components are functioning properly. For
instance, the GPS antenna wire may be crushed, but
still show as green. A road test, or other diagnostic
maybenecessarytofindtheproblem. Select Return to return to the Diagnostic Menu, or the
Exit Diag button to exit.
NOTE: The Mic Level indicator must reach the 6th bar
or greater to pass the test.
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Black Raster
Color Pattern
Monitor Adjustment
Touch Panel Check
23-138Navigation System
System Diagnostic Mode (cont’d)
Black Raster
Color PatternReturn
Return
Red
Green
Blue
Monitor AdjuntmentReturn
Tuning
Default
(0,0)
Default (0,0)
Setting
H-POS
Return
X:0 Y:0 X:227 Y:111
X:479 Y:233
The entire display must be black. This diagnostic screen
checks for pixels that may be stuck (on). If pixels are
stuck on, replace the navigation unit.
The chart below shows the colors being used for the
various screens. This is for factory use only. To check
the color signal use the RGB test. It is unlikely that you will ever need to adjust the
monitor position. This is for factory use only. The
Default button will reset the display position to factory
specifications. The factory default is 0, 0. The H-POS
button is for factory use only.
The panel touch sensing system consists of a touch
sensitive resistive membrane covering the display.
Contrary to other systems using infrared beams, the
screen has to be physically touched to make it work.
The display has the capability of 479 touch locations
(left to right), and 233 touch locations (top to bottom).
The upper left hand corner is position (0, 0) and the
lower right hand corner is (479, 233) as displayed.
Touching anywhere on the screen displays the
coordinate of the location, and a icon appears where
you touched the screen. If any area of the screen either
doesn’t respond, or responds at some other location
when touched, then replace the navigation unit.
NOTE: Unlike earlier screens that used infrared sensors,
direct sunlight will not affect this test.
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Display
Radio Navi ECU
23-140Navigation System
System Diagnostic Mode (cont’d)
Display
OK
OK
Connection
Version 040423
RadioOK
Connection
OK
0mV
AM Electric Field Intensity
0mV
FM Electric Field Intensity
7150
CD Mech. Version Navi ECU
OK
VRAM
OK
OK
DRAM
OK
GPS
DVD ROM
Serial NO.
ABC01234567
Mem Clear
-Return
Return
Return
This performs additional checks on the communication
bus between navigation CPU and the display. In
addition, the test checks the internal electronic
functions.
If the connection is NG, replace the navigation unit.
Connection verifies internal communications.
Version represents the software version for the display.
This diagnostic screen checks the internals of the radio
(AM and FM) and CD player. If NG, replace the
navigation unit. This screen looks for problems with the navigation unit.
When you initiate this diagnostic, the navigation unit
may freeze of delay up to a minute while the diagnostic
runs.
If V-RAM or D-RAM is NG, then replace the navigation unit.
If GPS indicates NG (ANT), check the entire GPS antenna wire from the navigation unit to the antenna.
If the wire is crushed or damaged, try a known-good
antenna. If this diagnostic reads OK, then order a new
GPS antenna. If the diagnostic still reads NG (ANT),
replace the navigation unit.
DVD ROM represents the database version on the DVD. You can also find this information in setup by
selecting System Information.
Serial No. should be the same as the serial number found on the underside of the navigation unit. You
need this number to obtain the security code from the
Interactive Network system.
Mem Clear is for factory use, and should never be used unless instructed by the factory. Accidental
selection will erase the client’s personal data, PINS,
and settings. If selected, a popup box appears asking
if you want to clear the memory. If so, select Yes.
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