2003 TOYOTA SIENNA Owners Manual

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(a) Towing with wheel lift type truck——From front
—From rear
(b) Using flat bed truck
If towing is necessary, we recommend
you to have it done by your Toyota
dealer or a commercial tow truck ser-
vice. In consultation with them, have
your vehicle towed using either (a) or
(b).
Only when you cannot receive a towing
service from a Toyota dealer or com-
mercial tow truck service, tow your ve-
hicle carefully in accordance with the
instructions given in “—Emergency tow-
ing” in this section.
Proper equipment will help ensure that
your vehicle is not damaged while being
towed. Commercial operators are generally
aware of the state/provincial and local
laws pertaining to towing.
Your vehicle can be damaged if it is
towed incorrectly. Although most operators
know the correct procedure, it is possible
to make a mistake. To avoid damage to
your vehicle, make sure the following pre-
cautions are observed. If necessary, show
this page to the tow truck driver.
TOWING PRECAUTIONS:
Use a safety chain system for all towing,
and abide by the state/provincial and local
laws. The wheels and axle on the ground
must be in good condition. If they are
damaged, use a towing dolly. (a) Towing with wheel lift type truck
From front—
Release the parking brake.
NOTICE
When lifting wheels, take care to en-
sure adequate ground clearance for
towing at the opposite end of the
raised vehicle. Otherwise, the bumper
and/or underbody of the towed vehicle
will be damaged during towing.
From rear—
Use a towing dolly under the front wheels.
NOTICE
Never tow a vehicle with an automatic
transmission from the rear with the
front wheels on the ground, as this
may cause serious damage to the
transmission.
(b) Using flat bed truck
If your vehicle needs to be
towed—

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(c) Towing with sling type truck
(c) Towing with sling type truck
NOTICE
Do not tow with sling type truck, ei-
ther from the front or rear. This may
cause body damage.
Front
Rear
If towing is necessary, we recommend
you to have it done by your Toyota
dealer or a commercial tow truck ser-
vice.
If towing service is not available in an
emergency, your vehicle may be tempo-
rarily towed by a cable or chain se-
cured to one of the emergency towing
eyelets under the vehicle. Use extreme
caution when towing vehicles.
NOTICE
Only use specified towing eyelet;
otherwise your vehicle may be dam-
aged.
A driver must be in the vehicle to steer
it and operate the brakes.
Towing in this manner may be done only
on hardsurfaced roads for a short dis-
tance and at low speeds. Also, the
wheels, axles, drive train, steering and
brakes must all be in good condition.
—Emergency towing

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CAUTION
Use extreme caution when towing ve-
hicles. Avoid sudden starts or erratic
driving maneuvers which would place
excessive stress on the emergency
towing eyelets and towing cable or
chain. The eyelets and towing cable
or chain may break and cause serious
injury or damage.
NOTICE
Use only a cable or chain specifically
intended for use in towing vehicles.
Securely fasten the cable or chain to
the towing eyelets provided.
Before towing, release the parking brake
and put the transmission in “N”. The key
must be in “ACC” (engine off) or “ON”
(engine running).
CAUTION
If the engine is not running, the pow-
er assist for the brakes and steering
will not work so steering and braking
will be much harder than usual.
You can purchase a new key at your
Toyota dealer if you can give them the
key number. If your vehicle is equipped
with the engine immobiliser system, the
dealer will also need your master key.
Vehicles with engine immobiliser system—
Even if you lose only one key, contact
your Toyota dealer to make a new key. If
you lose all your master keys, you cannot
make new keys; the whole engine immobi-
liser system must be replaced.
See the suggestion given in “Keys” in
Section 12.
If your keys are locked in the vehicle and
you cannot get a duplicate, many Toyota
dealers can still open the door for you,
using their special tools. If you must
break a window to get in, we suggest
breaking the smallest side window be-
cause it is the least expensive to replace.
Be extremely cautious to avoid cuts from
the glass.Please contact your nearest Toyota
dealer and you can purchase a new
wireless remote control transmitter.
Have the registered identification numbers
of your transmitters deleted from your ve-
hicle by your Toyota dealer as soon as
possible to avoid the possibility of theft or
an accident. Then, have the identification
number of your new transmitter registered.
At the same time, you must bring all of
the remaining transmitters to have them
registered again as well.
You can use the wireless remote control
system with the new transmitter. Contact
your Toyota dealer for detailed information.
If you lose your keys
If you lose your wireless
remote control transmitter

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CORROSION PREVENTION AND
APPEARANCE CARE
Protecting your Toyota from corrosion274
. . . . . . . . . . . . . . . . . . . . . . . . .
Washing and waxing your Toyota 275
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cleaning the interior 277
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . .
SECTION 5

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Toyota, through its diligent research, de-
sign and use of the most advanced
technology available, has done its part to
help prevent corrosion and has provided
you with the finest quality vehicle
construction. Now, it is up to you. Proper
care of your Toyota can help ensure long
term corrosion prevention.
The most common causes of corrosion
to your vehicle are:
The accumulation of road salt, dirt and
moisture in hardtoreach areas under
the vehicle.
Chipping of paint, or undercoating
caused by minor accidents or by
stones and gravel.
Care is especially important if you live
in particular areas or operate your ve-
hicle under certain environmental condi-
tions:
Road salt or dust control chemicals will
accelerate corrosion, as will the pres-
ence of salt in the air near the sea
coast or in areas of industrial pollution.
High humidity accelerates corrosion es-
pecially when temperatures range just
above the freezing point.
Wetness or dampness to certain parts
of your vehicle for an extended period
of time, may cause corrosion even
though other parts of the vehicle may
be dry.
High ambient temperatures can cause
corrosion to those components of the
vehicle which are prevented from
quickdrying due to lack of proper ven-
tilation.
The above signifies the necessity to keep
your vehicle, particularly the underside, as
clean as possible and to repair any dam-
age to paint or protective coatings as
soon as possible.
To help prevent corrosion on your
Toyota, follow these guidelines:
Wash your vehicle frequently. It is, of
course, necessary to keep your vehicle
clean by regular washing, but to prevent
corrosion, the following points should be
observed:
If you drive on salted roads in the
winter or if you live near the ocean,
you should hose off the undercarriage
at least once a month to minimize cor-
rosion.
High pressure water or steam is effec-
tive for cleaning the vehicle’s underside
and wheel housings. Pay particular
attention to these areas as it is difficult
to see all the mud and dirt. It will do
more harm than good to simply wet the
mud and debris without removing them.
The lower edge of doors, rocker panels
and frame members have drain holes
which should not be allowed to clog
with dirt as trapped water in these
areas can cause corrosion.
Wash the underside of the vehicle thor-
oughly when winter is over.
See “Washing and waxing your Toyota” for
more tips.
Check the condition of your vehicle’s
paint and trim. If you find any chips or
scratches in the paint, touch them up im-
mediately to prevent corrosion from start-
ing. If the chips or scratches have gone
through the bare metal, have a qualified
body shop make the repair.
Protecting your Toyota from
corrosion

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Check the interior of your vehicle. Wa-
ter and dirt can accumulate under the
floor mats and could cause corrosion. Oc-
casionally check under the mats to make
sure the area is dry. Be particularly care-
ful when transporting chemicals, cleans-
ers, fertilizers, salt,
e tc.; these should be
transported in proper containers. If a spill
or leak should occur, immediately clean
and dry the area.
Use mud shields on your wheels. If you
drive on salted or gravel roads, mud
shields help protect your vehicle. Fullsize
shields, which come as near to the ground
as possible, are the best. We recommend
that the fittings and the area where the
shields are installed be treated to resist
corrosion. Your Toyota dealer will be
happy to assist in supplying and installing
the shields if they are recommended for
your area.
Keep your vehicle in a well ventilated
garage or a roofed place. Do not park
your vehicle in a damp, poorly venti-
lated garage. If you wash your vehicle in
the garage, or if you drive it in covered
with water or snow, your garage may be
so damp it will cause corrosion. Even if
your garage is heated, a wet vehicle can
corrode if the ventilation is poor. Washing your Toyota
Keep your vehicle clean by regular
washing.
The following cases may cause weakness
to the paint or corrosion to the body and
parts. Wash your vehicle as soon as pos-
sible.
When driving in a coastal area
When driving on a road sprinkled with
antifreeze
When having coal tar, tree sap, bird
droppings and carcass of an insect
When driving in the areas where there
is a lot of smoke, soot, dust, iron dust
and chemical substance
When the vehicle becomes remarkably
dirty with dust and mud
Handwashing your Toyota
Work in the shade and wait until the
vehicle body is not hot to the touch.
CAUTION
When cleaning under floor or chassis,
be careful not to injure your hands.
1. Rinse off loose dirt with a hose. Re- move any mud or road salt from the
underside of the vehicle or in the
wheel wells.
2. Wash with a mild carwash soap, mixed according to the manufacturer ’s
instructions. Use a soft cotton mitt and
keep it wet by dipping it frequently into
the wash water. Do not rub hard—let
the soap and water remove the dirt.
Plastic wheel ornaments: The plastic
wheel ornaments are damaged easily by
organic substances. If any organic sub-
stances splashes an ornament, be sure to
wash it off with water and check if the
ornament is damaged.
CAUTION
Do not attach the heavily damaged
plastic wheel ornament. It may fly off
the wheel and cause accidents while
the vehicle is moving.
Aluminum wheels: Use only a mild soap
or neutral detergent.
Plastic bumpers: Wash carefully. Do not
scrub with abrasive cleaners. The bumper
faces are soft.
Wa sh in g an d waxin g yo u r
To y o t a

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Road tar: Remove with turpentine or
cleaners that are marked safe for painted
surfaces.
NOTICE
Do not use organic substances (gaso-
line, kerosene, benzine or strong sol-
vents), which may be toxic or cause
damage.
3. Rinse thoroughly—dried soap cancause streaking. In hot weather you
may need to rinse each section right
after you wash it.
4. To prevent water spots, dry the vehicle using a clean soft cotton towel. Do not
rub or press hard—you might scratch
the paint. Automatic car wash
Your vehicle may be washed in an auto-
matic car wash, but remember that the
paint can be scratched by some type of
brushes, unfiltered washing water, or the
washing process itself. Scratching reduces
paint durability and gloss, especially on
darker colors. The manager of the car
wash should be able to advise you wheth-
er the process is safe for the paint on
your vehicle.
NOTICE

With mast type antenna:
To prevent damage to the antenna,
make sure it is removed before
driving your Toyota through an au-
tomatic car wash.
 When your vehicle goes through an
automatic car wash, make sure the
power sliding door system is off.
Waxing your Toyota
Polishing and waxing is recommended
to maintain the original beauty of your
Toyota’s finish.
Once a month or if the vehicle surface
does not repel water well, apply wax.
1. Always wash and dry the vehicle be- fore you begin waxing, even if you are
using a combined cleaner and wax.
2. Use a good quality polish and wax. If the finish has become extremely weath-
ered, use a carcleaning polish, fol-
lowed by a separate wax. Carefully fol-
low the manufacturer ’s instructions and
precautions. Be sure to polish and wax
the chrome trim as well as the paint.
3. Wax the vehicle again when water does not bead but remains on the sur-
face in large patches.
NOTICE
Always remove the plastic bumpers if
your vehicle is repainted and placed
in a high heat paint waxing booth.
High temperatures could damage the
bumpers.