Page 345 of 363
When you call or write, please give
us this inf ormation:Vehicle Identif ication Number
(see page )
Name and address of the dealer
who services your vehicle
Date of purchase
Mileage on your vehicle
Your name, address, and tele-
phone number
A detailed description of the
problem
Name of the dealer who sold the
vehicle to you
Honda dealership personnel are
trained prof essionals. They should
be able to answer all your questions.
If you encounter a problem that your
dealership does not solve to your
satisf action, please discuss it with
the dealership’s management. The
Service Manager or General
Manager can help. Almost all
problems are solved in this way.
If you are dissatisf ied with the
decision made by the dealership’s
management, contact your Honda
Customer Relations Zone Of f ice.
Refer to the U.S. and Canadian Zone
Of f ice maps on the f ollowing pages.
332
Cust omer Relat ions Inf ormat ion
Warrant y and Cust omer Relat ions
346
Page 346 of 363

U.S. Zone Office Map
Warrant y and Cust omer Relat ions 347
ZONE 1
ZONE 9
ZONE 6
ZONE 3
ZONE 10
ZONE 7ZONE 5
ZONE 2 ZONE 15
ZONE 4
ZONE 2
ZONE 8 Mid-Atlantic Zone
902 Wind River Ln., Suite 200
Gaithersburg, Maryland 20878
(301) 990-2020
North Central Zone
601 Campus Drive, Suite A-9
Arlington Heights, Illinois 60004
(847) 870-5600
New England Zone
555 Old County Road
Windsor Locks, C onnecticut 06096
(860) 623-3310
See Zone 5 for:
NYC Metro area and
Fairfield County, CT area
West Central Zone
1600 South Abilene Street, Suite D
Aurora, Colorado 80012
(303) 696-3935
Puerto Rico and U.S. V.I.
Bella International
P.O. Box 190816
San Juan, PR 00919-0816
(787) 250-4318
Western Zone
P.O. Box 2260
700 Van Ness Avenue
Torrance, California
90501-1490
(310) 781-4565
Northwestern Zone
P.O. Box 20186
12439 N.E. Airport Way
Portland, Oregon 97230
(503) 256-0943
(also includes Alaska and
Hawaii)
Northeastern Zone
115 Gaither Drive
Mt. Laurel, New Jersey 08054
(856) 235-5533
Includes: NYC Metro area and
Fairfield County, CT area Central Zone
101 South Stanfield Road
Troy, Ohio 45373
(937) 332-6250 South Central Zone
4529 Royal Lane
Irving, Texas 75063
(972) 929-5481 Southeastern Zone
P.O. Box 1606
1500 Morrison Parkway
Alpharetta, Georgia 30009-1606
(770) 442-2045
The addresses and telephone numbers are subject to change. If you cannot
reach your Zone office, ask your Honda dealer for the current information.
Page 347 of 363
Canada Zone Of f ice Map
Warrant y and Cust omer Relat ions
348 CUSTOMER RELATIONS
RELATIONS AVEC LA CLIENTÈLE
Honda Canada Inc.
National Office Honda Canada Inc.
715 Milner Avenue
Toronto, ON
M1B 2K8
Tel: 1-888-9-HONDA-9
Fax: Toll-free 1-877-939-0909
Toronto (416) 287-4776
Page 348 of 363

µµ
µ
µ µ
µ
µ
µ
µ a seat
belt that f ails to f unction properly is
covered f or the usef ul lif e of the
vehicle. provides prorated
coverage f or a replacement battery
purchased f rom a Honda dealer.
provides
coverageforaslongasthepur-
chaser of the muf f ler owns the
vehicle.
Your new Honda is covered by these
warranties:
covers all genuine
Honda replacement parts against
defects in materials and workman-
ship.
Genuine Honda Accessories are
covered under this warranty. Time
and mileage limits depend on the
type of accessory and other f actors.
Please read your warranty manual
f or details. all exterior body panels are
covered f or rust-through f rom the
inside f or the specif ied time period
with no mileage limit.
covers your new vehicle, except f or
the battery, emissions control
systems and accessories, against
def ects in materials and
workmanship.
these two
warranties cover your vehicle’s emis-
sions control systems. Time, mileage,
and coverage are conditional. Please
read the warranty manual for exact
inf ormation.
this warranty gives up
to 100 percent credit toward a
replacement battery. Restrictions and exclusions apply to
all these warranties. Please read the
2001 Honda Warranty Inf ormation
booklet that came with your car f or
precise inf ormation on warranty
coverages. Your Honda’s original
tires are covered by their
manuf acturer. Tire warranty
inf ormation is in a separate booklet.
Please ref er to the 2001 Warranty
Manual that came with your car.Seat Belt L imit ed Warrant y Replacement Bat t ery L imit ed
Warranty
Replacement Muf f ler L if et imeLimited Warranty
Replacement Part s L imit ed Warranty
Accessory Limited Warranty
Rust Perf orat ion L imit ed Warrant y
New Vehicle L imit ed Warrant y
Emissions Cont rol Syst ems Def ect sWarrant y and EmissionsPerf ormance Warranty
Original Equipment Bat t ery L imit edWarrantyU.S. Owners
Canadian Owners
Warranty Coverages
Warrant y and Cust omer Relat ions349
Page 349 of 363
To contact NHTSA, you may either
call the Auto Saf ety Hotline toll-f ree
at 1-800-424-9393 (or 366-0123 in
Washington D.C. area) or write to:
NHTSA, U.S. Department of
Transportation, Washington,
D.C. 20590. You can also obtain
other inf ormation about motor
vehicle safety from the Hotline.
If you believe that your vehicle has a
def ect which could cause a crash or
could cause injury or death, you
should immediately inf orm the
National Highway Traf f ic Saf ety
Administration (NHTSA) in addition
to notifying American Honda Motor
Co., Inc.
If NHTSA receives similar com-
plaints, it may open an investigation,
and if it f inds that a saf ety def ect
exists in a group of vehicles, it may
order a recall and remedy campaign.
However, NHTSA cannot become
involved in individual problems
between you, your dealer, or
American Honda Motor Co., Inc.
Reporting Saf ety Def ects (U.S. Vehicles)
Warrant y and Cust omer Relat ions
350
Page 350 of 363

µ
Î
Î Î
Î
$#
The f ollowing publications covering the operation and
servicing of your vehicle can be obtained f rom Helm
Incorporated, either by f illing out the attached f orm or,
f or credit card holders, calling the toll-f ree phone number
on the f orm. For manuals prior to the year shown below,
contact Helm Incorporated, P.O. Box 07280, Detroit,
Michigan 48207, or call 1-800-782-4356.
Valid only f or sales within the U.S. Canadian owners shouldcontact their authorized Honda dealer.
Authorized Manuals
Purchasing Factory Authorized Manuals
(U.S. only)
351
ORDER TOLL FREE: 1-800-782-4356
OR
(NOTE: For Credit Card Holder Orders Only)
MINIMUM CREDIT CARD PURCHASE $10.00
Form Description
1999-2001 Honda Odyssey Service Manual
1999-2001 Honda Odyssey
Electrical Troubleshooting Manual 1999-2001 Honda OdysseyBody Repair Manual
2001 Honda Odyssey Owner’s Manual
2001 Honda Odyssey
Navigation System Owner’s Manual Order Form for Previous Years-
Indicate Year and Model Desired
Publication
Form Number 61S0X02
61S0X02EL 61S0X30
31S0X620 31S0X720 HON-R Price
Each
$66.00$46.00$40.00$30.00$27.00
FREE PUBLICATION NUMBER
VEHICLE MODEL
Name Year Qty
Price
Each Total
Price
GRAND TOTAL
HANDLING CHARGE
Mich. Purchases
Add 6% Sales Tax
TOTAL MATERIAL
$6.00
Monday-Friday 8:00 A.M. 6:00 P.M. EST
By completing this form you can order the materials desired. You can
pay by check or money order, or charge to your credit card. Mail to
Helm Incorporated at the address shown on the back of the order form.
Prices are subject to change without
notice and without incurring obligation.
Orders are mailed within 10 days. Please
allow adequate time for delivery.
Prices are subject to change without notice and without incurring
obligation.
Page 351 of 363

µµ
µ
( % ) $
%."#)
This manual complements the Service Manual by
providing in-depth troubleshooting inf ormation f or each
electrical circuit in your vehicle.
This manual describes the procedures involved in the
replacement of damaged body parts.
This manual covers maintenance and recommended
procedures f or repair to engine and chassis components.
It is written f or the Journeyman mechanic, but is simple
enough f or most mechanically-inclined owners to under-
stand.
Authorized Manuals
Service Manual:
Electrical T roubleshooting Manual:
Body Repair Manual:
352 NOTE: Dealers and Companies please provide dealer or company name,
and also the name of the person to whose attention the shipment should
be sent. For purchases outside U.S.A. please write to the address shown
below for a quotation.
P.O. BOX 07280·DETROIT, MICHIGAN 48207·1-800-782-4356
Customer Name
Attention
Apartment Number
State & Zip Code
City
Daytime Telephone Number
Check or money order enclosed payable to Helm Inc U.S. funds only.
Do not send cash
Master
Card VISA Check here if your billing address is different
from the shipping address shown above.
Account Number Expiration: Mo. Yr.
CUSTOMER SIGNATURE DATE
Street Address No P.O. Box Number
()
These Publications cannot be returned for credit without receiving advance authorization within 14
days of delivery. On returns, a restocking fee may be applied against the original order.
Page 352 of 363

CONT INUED
...
Accessories and Modif ications . 203
................................
Accessories . 203
...
Additional Safety Precaution . 204
............................
Modif ications . 204
ACCESSORY (Ignition Key .......................................
Position) . 83
............
Accessory Power Sockets . 130
....................
Additives, Engine Oil . 251
...............................
Airbag (SRS) . 9, 53
.....................
Air Cleaner Element . 262
.................
Air Conditioning Filter . 272
......
Air Conditioning System . 136, 144
..............................
Maintenance . 271
.....................
Rear A/C Control . 158
.................................
Usage . 136, 144
...............
Air Outlets (Vents) . 138, 144
.......................
Air Pressure, Tires . 273
.......................
Alcohol in Gasoline . 338
.......
Aluminum Wheels, Cleaning . 295
......................................
Antif reeze . 253
Anti-lock Brakes (ABS)
...............................
Indicator . 63, 220
...................................
Operation . 219
..............
Anti-thef t, Audio System . 192 .
Anti-thef t Steering Column Lock . 82
..........................
Appearance Care . 293
........................................
Armrests . 109
...............
Audio Controls, Remote . 191
........................
Audio System . 161, 173
...
Automatic Seat Belt Tensioners . 54
...
Automatic Lighting Off Feature . 71
...............
Automatic Speed Control . 77
..............
Automatic Transmission . 212
..........................
Capacity,Fluid .334
...............
Checking Fluid Level . 259
.......................................
Shif ting . 213
.
Shif t Lever Position Indicator . 212
................
Shif t Lever Positions . 213
....................
Shif t Lock Release . 216
Battery Charging System ...........................
Indicator . 62, 319
............................
Jump Starting . 313
..............................
Maintenance . 267
............................
Specif ications . 335
..............................
Bef ore Driving . 195
....................................
Belts,Seat .8,49 ...........................
Beverage Holder . 124
...................................
Body Repair . 300
Brakes
...........
Anti-lock System (ABS) . 219
.............
Break-in, New Linings . 196
....................
Bulb Replacement . 284
...........................................
Fluid . 260
.......................................
Parking . 122
.................
System Indicator . 62, 322
........................
Wear Indicators . 218
.............................
Braking System . 218
.................
Break-in, New Vehicle . 196
..
Brightness Control, Instruments . 71
........................
Brights, Headlights . 70
Bulb Replacement
..........................
Back-up Lights . 285
..............................
Brake Lights . 284
......................
Cargo Area Light . 288
................
Front Parking Lights . 283
........
Front Side Marker Lights . 283
.................................
Headlights . 282
.........
High-mount Brake Light . 286
..............
Individual Map Lights . 288
...................
License Plate Light . 287
Index
A
B I