Symptom:
INCOMPLETE POWER CLOSE - FULL OPEN SWITCH FAILURE
When Monitored and Set Condition:
INCOMPLETE POWER CLOSE - FULL OPEN SWITCH FAILURE
When Monitored: Whenever the power sliding door is operating in the closing direction.
Set Condition: The Full Open Switch was detected as closed before 100 hall effect pulses
were counted since the start of the close operation.
POSSIBLE CAUSES
DTC PRESENT
STICKING CABLES OR SWITCH
FULL OPEN SWITCH SHORT TO GROUND
FULL OPEN SWITCH
TEST ACTION APPLICABILITY
1 With the DRBIIIt, record and erase DTC's.
Turn the ignition off, wait 10 seconds, then turn the ignition on.
Operate the power sliding door several times if possible.
With the DRBIIIt, read ACTIVE DTCs.
Does the DRBIIItdisplay INCOMPLETE POWER CLOSE - FULL OPEN SWITCH
FAILURE?All
Ye s®Go To 2
No®Using the wiring diagram/schematic as a guide, inspect the
wiring and connectors for an intermittent condition. Operate the
door several times and check for any binding cables or other
obstructions.
Perform BODY VERIFICATION TEST - VER 1.
2 Examine the door for proper fit and alignment, foreign material in the lower drive
unit or anything that would cause an obstruction to proper operation of the Full Open
Switch.
With the DRBIIItin Inputs/Outputs, read the FULL OPEN SWITCH state.
Manually operate the door handle while monitoring the DRBIIIt.
Does the switch status change smoothly as the handle is pulled and released?All
Ye s®Go To 3
No®Refer to Service information for the related symptom(S).
Perform BODY VERIFICATION TEST - VER 1.
860
POWER DOORS - SLIDING
TEST ACTION APPLICABILITY
1 With the DRBIIIt, record and erase DTC's.
Turn the ignition off, wait 10 seconds, then turn the ignition on.
Operate the power sliding door several times if possible.
With the DRBIIIt, read ACTIVE DTCs.
Does the DRBIIItdisplay INCOMPLETE POWER OPEN - LATCH FAILURE?All
Ye s®Go To 2
No®Using the wiring diagram/schematic as a guide, inspect the
wiring and connectors for an intermittent condition. Operate the
door several times and check for any binding or other obstruc-
tions.
Perform BODY VERIFICATION TEST - VER 1.
2 Examine the door for proper fit and alignment, lose/ hard or torn seals, worn teeth on
the rack and gear (lower drive unit) or anything that would cause an obstruction to
proper operation.
Manually operate the other sliding door or of a known good vehicle and notice the
effort needed to open and close.
Compare the effort needed on the disabled door.
Does it take more effort to operate the door than it should?All
Ye s®Refer to Service information for the related symptom(s).
Perform BODY VERIFICATION TEST - VER 1.
No®Go To 3
3 With the DRBIIItin Inputs/Outputs, read the PAWL, RATCHET and FULL OPEN
switch state.
While observing the FULL OPEN switch state, manually move the door from full
open to part open. The switch should toggle from CLOSED to OPEN.
Move the door to the full open position. While observing the PAWL switch state, click
the latch with a screwdriver to the first detent. The PAWL should toggle from
CLOSED to OPEN.
Move the door to the full open position. While observing the RATCHET switch state,
click the latch with a screwdriver to the second detent. The RATCHET should toggle
from CLOSED to OPEN.
Repeat the above steps several times.
Select which switch failed:All
FULL OPEN Switch
Go To 4
PAWL Switch
Go To 9
RATCHET Switch
Go To 13
All switches operated properly.
Go To 17
863
POWER DOORS - SLIDING
INCOMPLETE POWER CLOSE - LATCH FAILURE ÐContinued
Symptom:
INCOMPLETE POWER CLOSE - MISSING HALL SIGNAL
When Monitored and Set Condition:
INCOMPLETE POWER CLOSE - MISSING HALL SIGNAL
When Monitored: Anytime the power sliding door is in the closing cycle.
Set Condition: If the Power Sliding Door Module detects a missing hall effect signal for
longer than 300 ms. during a closing operation, this code will set. This is a redundant
safety feature in the software and will set if the obstacle detection feature becomes
inoperative due to a hall effect sensor or connection malfunction.
POSSIBLE CAUSES
DTC PRESENT
POWER SLIDING DOOR MODULE - HALL EFFECT OPEN
BINDING DOOR
HALL EFFECT GROUND CIRCUIT OPEN
DOOR MOTOR HALL EFFECT SUPPLY WIRE OPEN
DOOR MOTOR HALL EFFECT SUPPLY WIRE SHORT TO GROUND
DOOR MOTOR HALL EFFECT SIGNAL WIRE OPEN
DOOR MOTOR HALL EFFECT SIGNAL WIRE SHORT TO GROUND
DOOR MOTOR /CLUTCH ASSEMBLY
TEST ACTION APPLICABILITY
1 With the DRBIIIt, record and erase DTC's.
Turn the ignition off, wait 10 seconds, then turn the ignition on.
Operate the power sliding door several times from stop to stop if possible.
With the DRBIIIt, read ACTIVE DTCs.
Does the DRBIIItdisplay INCOMPLETE POWER CLOSE - MISSING HALL
SIGNAL?All
Ye s®Go To 2
No®Using the wiring diagram/schematic as a guide, inspect the
wiring and connectors for an intermittent condition. Operate the
door several times and check for any binding conditions.
Perform BODY VERIFICATION TEST - VER 1.
868
POWER DOORS - SLIDING
Symptom:
INCOMPLETE POWER CLOSE - OVERCURRENT
When Monitored and Set Condition:
INCOMPLETE POWER CLOSE - OVERCURRENT
When Monitored: Anytime the Power Sliding Door is operating in the closing direction.
Set Condition: The drive motor stall current of over 16 amps has been detected for over
500 ms. during a close operation.
POSSIBLE CAUSES
DTC PRESENT
BINDING DOOR
GROUND CIRCUIT OPEN
SLIDING DOOR CLOSE DRIVER CIRCUIT SHORT TO GROUND
CINCH/RELEASE MOTOR UNLATCH DRIVER CIRCUIT SHORT TO GROUND
DOOR MOTOR CLUTCH DRIVER CIRCUIT SHORT TO GROUND
POWER SLIDING DOOR MOTOR/CLUTCH
TEST ACTION APPLICABILITY
1 With the DRBIIIt, record and erase DTC's.
Turn the ignition off, wait 10 seconds, then turn the ignition on.
Operate the power sliding door several times if possible.
With the DRBIIIt, read DTCs.
Does the DRBIIItdisplay INCOMPLETE POWER CLOSE - OVERCURRENT?All
Ye s®Go To 2
No®Using the wiring diagram/schematic as a guide, inspect the
wiring and connectors for an intermittent condition. Operate the
door several times and check for any binding conditions.
Perform BODY VERIFICATION TEST - VER 1.
2 Examine the door for proper fit and alignment, loose/ hard or torn seals, worn teeth
on the rack and gear (lower drive unit) or anything that would cause an obstruction
to proper operation.
Manually operate the other sliding door or one of a known good vehicle and notice the
effort needed.
Compare the effort needed on the disabled vehicle.
Does it take more effort to operate the door than it should?All
Ye s®Refer to Service information for the related symptom(s).
Perform BODY VERIFICATION TEST - VER 1.
No®Go To 3
871
POWER DOORS - SLIDING
Symptom:
INCOMPLETE POWER CLOSE - TIME OUT
When Monitored and Set Condition:
INCOMPLETE POWER CLOSE - TIME OUT
When Monitored: Anytime the Power Sliding Door is operating in the closing direction.
Set Condition: The power close operation was not completed within 20 seconds. This may
be caused by very high opening effort. A weak hall effect signal, low motor output or
defective clutch could also set this code.
POSSIBLE CAUSES
DTC PRESENT
BINDING DOOR
MOTOR/CLUTCH ASSEMBLY
TEST ACTION APPLICABILITY
1 With the DRBIIIt, record and erase DTC's.
Turn the ignition off, wait 10 seconds, then turn the ignition on.
Operate the power sliding door several times from stop to stop - if possible.
With the DRBIIIt, read ACTIVE DTCs.
Does the DRBIIItdisplay INCOMPLETE POWER CLOSE - TIME-OUT?All
Ye s®Go To 2
No®Using the wiring diagram/schematic as a guide, inspect the
wiring and connectors for an intermittent condition. Operate the
door several times and check for any binding or other obstruc-
tions.
Perform BODY VERIFICATION TEST - VER 1.
2 Examine the door for proper fit and alignment, loose/ hard or torn seals, worn teeth
on the rack and gear (lower drive unit) or anything that would cause an obstruction
to proper operation.
Manually operate the sliding door of a known good vehicle or the other sliding door
and notice the effort needed.
Compare the effort needed on the disabled door.
Does it take more effort to operate the door than it should?All
Ye s®Refer to Service information for the related symptom(s).
Perform BODY VERIFICATION TEST - VER 1.
No®Replace the Motor/Clutch Assembly.
Perform BODY VERIFICATION TEST - VER 1.
873
POWER DOORS - SLIDING
Symptom:
INCOMPLETE POWER OPEN - FULL OPEN SWITCH FAILURE
When Monitored and Set Condition:
INCOMPLETE POWER OPEN - FULL OPEN SWITCH FAILURE
When Monitored: Whenever the power sliding door is operating in the opening direction.
Set Condition: The Full Open Switch was detected as closed before 200 hall effect pulses
were counted since the start of the open operation.
POSSIBLE CAUSES
DTC PRESENT
STICKING CABLES OR SWITCH
FULL OPEN SWITCH SENSE CIRCUIT SHORT TO GROUND
FULL OPEN SWITCH
TEST ACTION APPLICABILITY
1 With the DRBIIIt, record and erase DTC's.
Turn the ignition off, wait 10 seconds, then turn the ignition on.
Operate the power sliding door several times if possible.
With the DRBIIIt, read ACTIVE DTCs.
Does the DRBIIItdisplay INCOMPLETE POWER OPEN - FULL OPEN SWITCH
FAILURE?All
Ye s®Go To 2
No®Using the wiring diagram/schematic as a guide, inspect the
wiring and connectors for an intermittent condition. Operate the
door several times and check for any binding cables or other
obstructions.
Perform BODY VERIFICATION TEST - VER 1.
2 Examine the door for proper fit and alignment, foreign material in the lower drive
unit or anything that would cause an obstruction to proper operation of the Full Open
Switch.
With the DRBIIItin Inputs/Outputs, read the FULL OPEN SWITCH state.
Manually operate the door handle while monitoring the DRBIIIt.
Does the switch status change smoothly as the handle is pulled and released?All
Ye s®Go To 3
No®Refer to Service information for the related symptom(S).
Perform BODY VERIFICATION TEST - VER 1.
874
POWER DOORS - SLIDING
Symptom:
INCOMPLETE POWER OPEN - LATCH FAILURE
When Monitored and Set Condition:
INCOMPLETE POWER OPEN - LATCH FAILURE
When Monitored: Whenever the power sliding door is operating in the opening direction.
Set Condition: The power open operation was not completed due to latch failure. This
DTC is set during a power open cycle.
POSSIBLE CAUSES
DTC PRESENT
BINDING DOOR
CINCH/RELEASE MOTOR LATCH DRIVER CIRCUIT SHORT TO GROUND
CINCH/RELEASE MOTOR LATCH DRIVER WIRE OPEN
CINCH/RELEASE MOTOR UNLATCH DRIVER WIRE OPEN
POWER SLIDING DOOR MODULE - FULL OPEN CIRCUIT OPEN
POWER SLIDING DOOR MODULE - PAWL CIRCUIT OPEN
POWER SLIDING DOOR MODULE - RATCHET CIRCUIT OPEN
FULL OPEN SWITCH SENSE WIRE OPEN
PAWL SWITCH SENSE WIRE OPEN
SLIDING DOOR AJAR SWITCH SENSE WIRE OPEN
FULL OPEN SWITCH SENSE WIRE SHORT TO GROUND
FULL OPEN SWITCH
LATCH ASSEMBLY
LATCH ASSEMBLY
PAWL SWITCH
RATCHET SWITCH
TEST ACTION APPLICABILITY
1 With the DRBIIIt, record and erase DTC's.
Turn the ignition off, wait 10 seconds, then turn the ignition on.
Operate the power sliding door several times if possible.
With the DRBIIIt, read ACTIVE DTCs.
Does the DRBIIItdisplay INCOMPLETE POWER OPEN - LATCH FAILURE?All
Ye s®Go To 2
No®Using the wiring diagram/schematic as a guide, inspect the
wiring and connectors for an intermittent condition. Operate the
door several times and check for any binding or other obstruc-
tions.
Perform BODY VERIFICATION TEST - VER 1.
876
POWER DOORS - SLIDING
Symptom:
INCOMPLETE POWER OPEN - MISSING HALL SIGNAL
When Monitored and Set Condition:
INCOMPLETE POWER OPEN - MISSING HALL SIGNAL
When Monitored: Anytime the power sliding door is in the opening cycle.
Set Condition: If the Power Sliding Door Module detects a missing hall effect signal for
longer than 300 ms. during an opening operation, this code will set. This is a redundant
safety feature in the software and will set if the obstacle detection feature becomes
inoperative due to a hall effect sensor or connector malfunction.
POSSIBLE CAUSES
DTC PRESENT
POWER SLIDING DOOR MODULE - HALL EFFECT OPEN
BINDING DOOR
HALL EFFECT GROUND CIRCUIT OPEN
DOOR MOTOR HALL EFFECT SUPPLY WIRE OPEN
DOOR MOTOR HALL EFFECT SUPPLY WIRE SHORT TO GROUND
DOOR MOTOR HALL EFFECT SIGNAL WIRE OPEN
DOOR MOTOR HALL EFFECT SIGNAL WIRE SHORT TO GROUND
DOOR MOTOR /CLUTCH ASSEMBLY
TEST ACTION APPLICABILITY
1 With the DRBIIIt, record and erase DTC's.
Turn the ignition off, wait 10 seconds, then turn the ignition on.
Operate the power sliding door several times from stop to stop if possible.
With the DRBIIIt, read ACTIVE DTCs.
Does the DRBIIItdisplay INCOMPLETE POWER OPEN - MISSING HALL SIG-
NAL?All
Ye s®Go To 2
No®Using the wiring diagram/schematic as a guide, inspect the
wiring and connectors for an intermittent condition. Operate the
door several times and check for any binding conditions.
Perform BODY VERIFICATION TEST - VER 1.
881
POWER DOORS - SLIDING