Important Points in the Customer Problem Analysis
What ±±±±± Vehicle model, system name
When ±±±±± Date, time, occurrence frequency
Where ±±±±± Road conditions
Under what conditions? ±±±±± Running conditions, driving conditions, weather conditions
How did it happen? ±±±±± Problem symptoms
(Sample) Engine control system check sheet.
ENGINE CONTROL SYSTEM Check Sheet
Customer's Name
Driver's Name
Data Vehicle
Brought in
License No.
Model and Model
Year
Frame No.
Engine Model
Odometer Reading
km
miles
Problem Symptoms
Engine does
not Start
Difficult to
Start
Poor Idling
Poor
Drive ability
Engine Stall
Others
Engine does not crankNo initial combustionNo complete combustion
Engine cranks slowly
Other
Incorrect first idleIdling rpm is abnormalHigh ( rpm)Low ( rpm)
Rough idling
Other
HesitationBack fireMuffler explosion (after±fire)Surging
Knocking
Other
Soon after startingAfter accelerator pedal depressed
After accelerator pedal released
During A/C operation
Shifting from N to D
Other
Data Problem
ConstantSometimes ( times per day/month)
Inspector's
Name
CUSTOMER PROBLEM ANALYSIS CHECK
IN±22± INTRODUCTIONHOW TO TROUBLESHOOT ECU CONTROLLED
SYSTEMS
22 Author: Date:
1. CUSTOMER PROBLEM ANALYSIS
In troubleshooting, the problem symptoms must be confirmed accurately and all preconceptions must be
cleared away in order to give an accurate judgment. To ascertain just what the problem symptoms are, it is
extremely important to ask the customer about the problem and the conditions at the time it occurred.
Important Point in the Problem Analysis:
The following 5 items are important points in the problem analysis. Past problems which are thought to be
unrelated and the repair history, etc. may also help in some cases, so as much information as possible should
be gathered and its relationship with the problem symptoms should be correctly ascertained for reference
in troubleshooting. A customer problem analysis table is provided in Diagnostics section for each system
for your use.
DIAGNOSTIC TROUBLE CODE CHECK PROCEDURE
Diagnostic Trouble
Code Check (Make a
note of and then clear)Confirmation
of SymptomsDiagnostic Trouble
Code CheckProblem Condition
Diagnostic Trouble
Code DisplayProblem symptoms
existSame diagnostic
trouble code is
displayedProblem is still occurring in the diagnostic
circuit
Normal code is
displayedThe problem is still occurring in a place
other than in the diagnostic circuit
(The diagnostic trouble code displayed
first is either for a past problem or it is a
secondary problem)
No problem
symptoms existThe problem occurred in the diagnostic
circuit in the past
Normal Code DisplayProblem symptoms
existNormal code is
displayedThe problem is still occurring in a place
other than in the diagnostic circuit
No problem
symptoms existNormal code is
displayedThe problem occurred in a place other
than in the diagnostic circuit in the past
± INTRODUCTIONHOW TO TROUBLESHOOT ECU CONTROLLED
SYSTEMSIN±23
23 Author: Date:
2. SYMPTOM CONFIRMATION AND DIAGNOSTIC TROUBLE CODE CHECK
The diagnostic system in the 1999 CAMRY fulfills various functions. The first function is the Diagnostic
Trouble Code Check in which a malfunction in the signal circuits to the ECU is stored in code in the ECU
memory at the time of occurrence, to be output by the technician during troubleshooting. Another function
is the Input Signal Check which checks if the signals from various switches are sent to the ECU correctly.
By using these check functions, the problem areas can be narrowed down quickly and troubleshooting can
be performed effectively. Diagnostic functions are incorporated in the following systems in the CAMRY.
SystemDiagnostic Trouble
Code CheckInput Signal Check
(Sensor Check)Diagnostic Test
Mode (Active Test)
Engine (5S±FE)
Engine (1MZ±FE)
Automatic Transaxle (A140E)
Automatic Transaxle (A541E)
Anti±Lock Brake System (DENSO made)
Anti±Lock Brake System (BOSCH made)
ABS & Traction Control System
Supplemental Restraint System
Wireless Door Lock Control System
Theft Deterrent System
Cruise Control System
Engine Immobiliser System (with Check
Mode)
(with Check
Mode)
(with Check
Mode)
(with Check
Mode)
In diagnostic trouble code check, it is very important to determine whether the problem indicated by the diag-
nostic trouble code is still occurring or occurred in the past but returned to normal at present. In addition,
it must be checked in the problem symptom check whether the malfunction indicated by the diagnostic
trouble code is directly related to the problem symptom or not. For this reason, the diagnostic trouble codes
should be checked before and after the symptom confirmation to determine the current conditions, as shown
in the table below. If this is not done, it may, depending on the case, result in unnecessary troubleshooting
for normally operating systems, thus making it more difficult to locate the problem, or in repairs not pertinent
to the problem. Therefore, always follow the procedure in correct order and perform the diagnostic trouble
code check.
IN0CI±01
± INTRODUCTIONTERMS
IN±41
41 Author: Date:
GLOSSARY OF SAE AND TOYOTA TERMS
This glossary lists all SAE±J1930 terms and abbreviations used in this manual in compliance with SAE rec-
ommendations, as well as their TOYOTA equivalents.
SAE
ABBREVIATIONSSAE TERMSTOYOTA TERMS
( )±±ABBREVIATIONS
A/CAir ConditioningAir Conditioner
ACLAir CleanerAir Cleaner, A/CL
AIRSecondary Air InjectionAir Injection (AI)
APAccelerator Pedal±
B+Battery Positive Voltage+B, Battery Voltage
BAROBarometric PressureHAC
CACCharge Air CoolerIntercooler
CARBCarburetorCarburetor
CFIContinuous Fuel Injection±
CKPCrankshaft PositionCrank Angle
CLClosed LoopClosed Loop
CMPCamshaft PositionCam Angle
CPPClutch Pedal Position±
CTOXContinuous Trap Oxidizer±
CTPClosed Throttle PositionLL ON, Idle ON
DFIDirect Fuel Injection (Diesel)Direct Injection (DI)
DIDistributor Ignition±
DLC1
DLC2
DLC3Data Link Connector 1
Data Link Connector 2
Data Link Connector 31: Check Connector
2: Total Diagnosis Comunication Link (TDCL)
3: OBD II Diagnostic Connector
DTCDiagnostic Trouble CodeDiagnostic Code
DTMDiagnostic Test Mode±
ECLEngine Control Level±
ECMEngine Control ModuleEngine ECU (Electronic Control Unit)
ECTEngine Coolant TemperatureCoolant Temperature, Water Temperature (THW)
EEPROMElectrically Erasable Programmable Read Only Memory
Electrically Erasable Programmable Read Only Memory
(EEPROM),
Erasable Programmable Read Only Memory (EPROM)
EFEEarly Fuel EvaporationCold Mixture Heater (CMH), Heat Control Valve (HCV)
EGRExhaust Gas RecirculationExhaust Gas Recirculation (EGR)
EIElectronic IgnitionTOYOTA Distributorless Ignition (TDI)
EMEngine ModificationEngine Modification (EM)
EPROMErasable Programmable Read Only MemoryProgrammable Read Only Memory (PROM)
EVAPEvaporative EmissionEvaporative Emission Control (EVAP)
FCFan Control±
FEEPROMFlash Electrically Erasable Programmable
Read Only Memory±
FEPROMFlash Erasable Programmable Read Only Memory±
FFFlexible Fuel±
FPFuel PumpFuel Pump
GENGeneratorAlternator
GNDGroundGround (GND)
Toyota Supports ASE CertificationPage 1 of 1
AC002±00
Title:
A/C COMPRESSOR MAINTENANCE FOR
STORED VEHICLES
Models:
All Models
Technical Service
BULLETIN
July 21, 2000
When a vehicle is stored for a long period (more than one month), the volume of oil
in the A/C compressor may decrease due to oil flow into the condenser, pipes, etc.
If the A/C system is turned on at high engine RPM after a long storage period, A/C
compressor damage may result.
To minimize the possibility of damage to the A/C compressor while storing a vehicle,
perform the following recommended maintenance procedure at
least once a month to
lubricate the compressor.
Recommended
Maintenance Procedure For A/C Compressor Lubrication:
1. Turn
off A/C and blower switches prior to starting engine.
2. Start and warm±up engine until engine speed drops below 1,000 RPM.
3. Turn on the A/C system (including the rear A/C) using the following settings:
A/C switch: On
Blower Speed: High
Engine Speed: Below 1,000 RPM
4. Keep A/C on with engine idling for at least 30 seconds.
5. Turn off A/C system and stop engine.
OP CODEDESCRIPTIONTIMEOPNT1T2
N/ANot Applicable to Warranty ±±±±
HEATING & AIR CONDITIONING
Introduction
Maintenance
Procedure
Warranty
Information
TSB
The cassette tape head and capstan should be cleaned regularly to prevent poor sound
quality and/or cassettes from jamming.
The following conditions can easily be avoided by regularly cleaning the head with a tape
cleaner and only using good quality cassettes.
Since the tape head contacts the cassette tape, the tape head accumulates metal oxides
and dirt particles from the tape. In time, a layer of dirt forms on the tape head resulting in
poor transfer of information between the tape and the tape head. This typically causes a
reduction of the higher frequencies or a reduction of the brightness in sound quality.
Tape speed is controlled by the tape capstan and pinch rollers. If the capstan and pinch
rollers accumulate dirt, the tape may slip causing the music to play too fast or too slow.
Dirt can make the capstans sticky, causing the tape to become entangled in the cassette
mechanism. This can cause the cassette to become jammed in the player.
To reduce the occurrence of these conditions, the following approved cassette cleaners are
available through the non±parts system (Material Distribution Center).
TOOLS & MATERIALS MATERIAL NUMBER DESCRIPTION
Allsop 3 Cassette Recorder Cleaner 00113±AS710±00 Cleaning Cassette and Cleaning
Solution with Instruction Sheet
NOTE:
Allow 15 minutes for the cleaning fluid to evaporate before playing a tape.
AUDIO
May 16, 1997
Title:
CLEANING CASSETTE TAPE HEADS
AND CAPSTANS
Models:
All Models
Page 1 of 2
AU001±97REVISED
Conditions Introduction
Poor Sound
Quality due to
Dirty Head
Tape Speed
Jamming
Cassette
Tape Head
Cleaners
Capstan
Head
Pinch Roller
Fig. 1
Toyota Supports ASE CertificationPage 1 of 2
AX001±00Title:
TOYOTA DINGHY" TOWING GUIDE
Models:
All Models
Technical Service
BULLETIN
March 17, 2000
The chart on the next page indicates which Toyota vehicles can be Dinghy towed (towed
with four wheels on the ground) behind a Motorhome.
CAUTION:
Dinghy towing a vehicle behind a Motorhome requires special towing equipment
and accessories. Please see your Motorhome Manufacturer / Service Outlet for
recommended towing equipment.
OP CODEDESCRIPTIONTIMEOPNT1T2
N/ANot Applicable to Warranty ±±±±
ACCESSORIES
Introduction
Warranty
Information