1999 DODGE RAM steering wheel

CAUTION: When removing a deployed air bag, wear eye protection, rubber
gloves and a long-sleeve shirt. Powder residue from air bag
deployment may irritate skin and eyes.
CAUTION: Before removing steering wheel, position front wheels in
straight-ahead position and lock steering column by removing
ignition key. Failure to do so could damage clockspring or
cause clockspring to be off-centered. DO NOT hammer on
steering wheel during removal, or collapsible column could be
damaged.
Removal
1) Before proceeding, see SERVICE PRECAUTIONS. Disable air
bag system. See DISABLING & ACTIVATING AIR BAG SYSTEM . Air bag module
is mounted on face of steering wheel. Ensure wheels are pointed
straight-ahead and steering wheel is locked.
2) Remove air bag module-to-steering wheel screws from back
side of steering wheel. Lift air bag module and disconnect electrical
connectors from rear of module.
Installation
Connect air bag, cruise control and horn harness connectors
to rear of air bag module. Secure module to steering wheel. Tighten
air bag module-to-steering wheel screws to specification. See
TORQUE SPECIFICATIONS . DO NOT connect negative battery cable at this
time. Go to SYSTEM OPERATION CHECK .
PASSENGER-SIDE AIR BAG MODULE
Removal
1) Before proceeding, see SERVICE PRECAUTIONS. Disable air
bag system. See DISABLING & ACTIVATING AIR BAG SYSTEM .
2) Open glove box. Holding glove box door, push center of
glove box bin towards front of vehicle. Flex glove box bin far enough
so glove box stops will clear sides of instrument panel opening. Roll
glove box down until stop bumpers are beyond sides of instrument panel
opening. Release bin. Lift bottom of glove box upward to disengage
hinge hooks form hinge pins.
3) Remove 3 screws securing instrument panel glove box
opening upper trim strip to instrument panel glove box opening upper
reinforcement, then remove trim strip. Remove 4 screws that secure 2
plastic support brackets of passenger-side air bag door panel outlet
housing to glove box opening upper reinforcement.
4) Reach through and above glove box opening to access and
disconnect air bag module harness connector. Remove 2 screws securing
passenger-side air bag module front bracket to instrument panel
structural support. Remove 3 screws securing passenger-side air bag
module rear bracket to glove box opening upper reinforcement.
5) Using trim stick, gently pry passenger-side air bag door
(starting at lower left edge) away from instrument panel top cover.
Remove air bag module, air bag door and panel outlet housing and
barrel assembly from instrument panel as a unit.
Installation
To install, reverse removal procedure. Ensure air bag door is
securely attached to instrument panel. Ensure air bag harness
connector latches fully engaged. DO NOT connect negative battery cable
at this time. Go to SYSTEM OPERATION CHECK .
CLOCKSPRING
CAUTION: Failure to position wheels in the straight-ahead position
with steering wheel locked when removing steering wheel could

damage clockspring and/or require clockspring to be
readjusted.
NOTE: Clockspring is self-centering and will automatically lock in
the centered position when steering wheel is removed.
Adjustment is only required if centering position is
disturbed.
Removal
1) Before proceeding, see SERVICE PRECAUTIONS. Disable air
bag system. See DISABLING & ACTIVATING AIR BAG SYSTEM .
2) Clockspring is located behind steering wheel. See Fig. 1.
Ensure front wheels are in straight-ahead position. Lock steering
wheel. Remove air bag module. See AIR BAG MODULE.
3) Remove steering wheel nut. Using appropriate steering
wheel puller, remove steering wheel. When steering wheel is removed,
self-centering clockspring will automatically lock in place. Remove
upper and lower steering column shrouds to gain access to clockspring
wiring.
4) Remove knee bolster (if equipped). Disconnect Yellow 2-wa\
y
clockspring harness connector between clockspring and instrument panel
wiring harness, at base of steering column. See Fig. 13. Remove
clockspring by releasing 2 tabs on side of clockspring. Clockspring
cannot be repaired and must be replaced if faulty.
Installation
1) Snap clockspring onto steering column. If clockspring
centering adjustment is disturbed, adjust clockspring before
installing steering wheel. See CLOCKSPRING CENTERING under
ADJUSTMENTS. Connect clockspring wiring connectors. Install steering
column covers. Install knee bolster (if removed).
2) Position steering wheel on steering column. Ensure flats
on steering wheel hub fit formations on inside of clockspring. Pull
clockspring, cruise control switch (if equipped) and horn wires
through lower large holes and upper small holes in steering wheel.
3) Install steering wheel retaining nut and tighten to 45 ft.
lbs. (61 N.m). Connect horn and cruise control wires (if equipped).
Connect clockspring wire to air bag module. To ensure complete
connector connection, latching arms must be visible on top of
connector housing. DO NOT connect negative battery cable at this time.
Go to SYSTEM OPERATION CHECK .
PASSENGER AIR BAG DISARM (PAD) SWITCH
Removal & Installation
1) Before proceeding, see SERVICE PRECAUTIONS. Disable air
bag system. See DISABLING & ACTIVATING AIR BAG SYSTEM .
2) If vehicle is equipped with automatic transmission, turn
ignition switch to UNLOCK position, set parking brake and place
transmission selector lever in LOW position. Tilt steering column to
lowest position (if equipped). Using trim stick, gently pry around
perimeter of cluster bezel and remove bezel.
3) Open glove box. Holding glove box door, push center of
glove box bin towards front of vehicle. Flex glove box bin far enough
so glove box stops will clear sides of instrument panel opening. Roll
glove box down until stop bumpers are beyond sides of instrument panel
opening. Release bin. Lift bottom of glove box upward to disengage
hinge hooks form hinge pins.
4) Reach through glove box opening to access and disconnect 2
passenger-side air bag disarm switch harness connectors. Connectors
are attached to bracket located on inboard glove box opening
reinforcement. See Fig. 4. Remove 3 screws retaining passenger-side
air bag disarm switch bezel to instrument panel.

CLOCKSPRING CENTERING
CAUTION: If rotating part of clockspring is not positioned properly
with steering column and front wheels, clockspring failure
may result. The following procedure must be used to center
clockspring.
Depress 2 plastic auto-locking tabs. See Fig. 5. Keeping
auto-locking tabs depressed, rotate clockspring rotor clockwise to end
of its travel. DO NOT apply excessive force. Rotate rotor
counterclockwise 2 1/2 turns from end of travel and release auto-
locking tabs. Ensure horn wire ends up at the top and air bag module
wire at the bottom.
Fig. 5: Centering Clockspring
Courtesy of DaimlerChrysler Corp.
TORQUE SPECIFICATIONS

TORQUE SPECIFICATIONS








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Application Ft. Lbs. (N.m)
Steering Wheel Nut ............................... 45 (61)
INCH Lbs. (N.m)
ACM Mounting Screws &
Support Bracket Nuts ........................ 125 (14.0)
Driver-Side Air Bag Module Screws .......... 80-100 (9-11)
Front Impact Sensor Screws ............... 40-50 (4.5-5.6)
PAD Switch Mounting Screws ...................... 20 (2.2)
Passenger-Side Air Bag Module Screws ............ 80 (9.0)









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DIAGNOSIS & TESTING
* PLEASE READ THIS FIRST *
WARNING: Always follow air bag service precautions to avoid air bag
deployment and possible personal injury. Refer to procedure
under SERVICE PRECAUTIONS . After component replacement,
ensure proper system operation. See SYSTEM OPERATION CHECK.
CAUTION: When battery is disconnected, vehicle computer and memory
systems may lose memory data. Driveability problems may
exist until computer systems have completed a relearn cycle.
See COMPUTER RELEARN PROCEDURES in GENERAL INFORMATION.
NOTE: Although other scan tools are available, manufacturer
recommends using Diagnostic Readout Box (DRB) tester to
access SRS on-board diagnostics. Following diagnosis and
testing procedures are designed for use with DRB.
SELF-DIAGNOSTIC SYSTEM
SRS is monitored by Air Bag Control Module (ACM). ACM
contains safing sensor, an integral sensor in circuitry of system,
which is used to deploy air bag modules.
ACM monitors critical input and output circuits within air
bag system, ensuring they operate correctly. Some circuits are tested
continuously; others are checked under certain conditions. ACM
provides information about air bag system, through AIR BAG warning
light and DRB tester. Each circuit monitored by ACM has a
corresponding fault code or fault message assigned to it.
Active Codes
A code becomes active as soon as a malfunction is detected.
An active trouble code indicates an on-going malfunction. This means
the defect is currently there every time the ACM checks that
circuit/function. An active trouble code can not be erases. Active
codes will automatically erase when the reason for the code has been
corrected.
With the exception of warning light trouble codes or
malfunctions, when a malfunction is detected, AIR BAG warning light
remains illuminated for a minimum of 12 seconds or as long as the
malfunction is present.
Stored Codes
Trouble codes are automatically stored in ACM memory as soon

NOTE: All active codes must be resolved before diagnosing store
codes.
1) Raise and support vehicle. Start engine and let idle with
transmission in PARK position. Wiggle wiring harness and connectors of
air bag system and rotate steering wheel from stop to stop.
2) Visually inspect related wire harness connectors. Look for
broken, bent, pushed out, spread, corroded or contaminated terminals.
Also, look for chafed, pierced, pinched or partially broken wires.
3) Check for trouble codes as you work through system. If
stored trouble code becomes active, perform appropriate diagnostic
test. If stored code is reproducible, repair or replace wiring
harness, harness connector or terminals or replace component as
necessary.
CLUSTER MESSAGE MISMATCH
NOTE: Perform AIR BAG VERIFICATION TEST after
all repairs. Each time a connector is disconnected, inspect
it to ensure it is in good condition. Always focus on circuit
being tested. Dirt, water and corrosion, are most common
problems in connectors. Due to manufacturer changes in wire
colors, use terminal identification whenever possible.
1) If AIR BAG warning light is on, go to next step. If AIR
BAG warning light is not on, go to step 5).
2) Using DRB, select PASSIVE RESTRAINTS, AIRBAG and MONITOR
DISPLAY. Read WARNING LAMP STATUS. If DRB does not display MIC LAMP
STATUS ON, replace instrument cluster. If DRB displays MIC LAMP STATUS
ON, go to next step.
3) If DRB displays ACM LAMP REQUEST: ON, go to next step. If
DRB does not display ACM LAMP REQUEST: ON, replace instrument cluster.
4) If there are no potential causes for this DTC remaining,
ACM is assumed to be defective. Replace ACM. See
AIR BAG CONTROL MODULE (ACM) under REMOVAL & INSTALLATION.
NOTE: If AIR BAG warning light is defective, instrument cluster
will flash seat belt light for 30 seconds starting 10 seconds
after bulb check stops.
5) Using DRB, read air bag control module active codes
(messages). If CLUSTER MISMATCH is only active message, go to next
step. If other messages are present, go to appropriate diagnostic test
to continue diagnosis.
6) If seat belt warning light flashes for 30 seconds after
bulb check is complete, replace instrument cluster. If seat belt
warning light does not flashes for 30 seconds after bulb check is
complete, go to next step.
7) Using DRB, select PASSIVE RESTRAINTS, AIRBAG and MONITOR
DISPLAY. Read WARNING LAMP STATUS. If DRB displays ACM LAMP REQUEST:
OFF, go to next step. If DRB does not display ACM LAMP REQUEST: OFF,
replace instrument cluster.
8) If DRB displays MIC LAMP REQUEST: OFF, go to next step. If
DRB does not display MIC LAMP REQUEST: OFF, replace instrument
cluster.
9) If there are no potential causes for this DTC remaining,
ACM is assumed to be defective. Replace ACM. See
AIR BAG CONTROL MODULE (ACM) under REMOVAL & INSTALLATION.
DRIVER SQUIB CIRCUIT OPEN
NOTE: Perform AIR BAG VERIFICATION TEST after
all repairs. Each time a connector is disconnected, inspect

BO DY C O NTR O L C O M PU TE R

1999 D odge P ic ku p R 1500
1999 ACCESSORIES & EQUIPMENT
CHRY - Body Control Computer Tests
Ram Pickup
NOTE: See BODY CONTROL COMPUTER - INTRODUCTION article before
proceeding with following test. Body control computer in RWD
trucks is the Central Timer Module (CTM).
SYMPTOM IDENTIFICATION
IDENTIFYING VEHICLE EQUIPMENT & SYSTEM PROBLEMS
NOTE: For connector terminal identification wiring diagrams, see
BODY CONTROL COMPUTER - INTRODUCTION article.
NOTE: Perform a visual inspection before proceeding with this test.
Ensure battery is fully charged.
1) Connect scan tool to Data Link Connector (DLC). DLC is a
16-pin connector located under left side of dash, to left of steering
wheel. Turn ignition switch to ON position. If scan tool display is
not blank, go to next step. If scan tool display is blank, see
appropriate VEHICLE COMMUNICATIONS article.
2) Using scan tool, select SYSTEM MONITORS, then CCD BUS
TEST. Scan tool will perform a CCD bus test. If scan tool displays BUS
OPERATIONAL, go to next step. If scan tool displays any message except
BUS OPERATIONAL, see appropriate VEHICLE COMMUNICATIONS article.
3) Using scan tool, select READ DTCs. If any Diagnostic
Trouble Codes (fault messages) are present, go to appropriate fault
message. If no fault messages are present, identify customer
complaint. See following list for possible fault messages and customer
complaint symptoms. Problems listed are diagnosed using a scan tool.
These problems may occur separately or in various combinations. When
diagnosing a system with many apparent problems, a sequence of tests
may be required. After repairs, ensure problem(s) or failure(s) have\
been corrected.
CHIME SYSTEM
* CHIME INOPERATIVE - ENGINE TEMPERATURE CRITICAL
* CHIME INOPERATIVE - KEY IN IGNITION & LF DOOR OPEN
* CHIME INOPERATIVE AT ALL TIMES
* CHIME INOPERATIVE WITH EXTERIOR LIGHTS ON
* CHIME INOPERATIVE WITH LOW OIL PRESSURE
* CHIME INOPERATIVE WITH DRIVER DOOR OPEN
DOOR AJAR SYSTEM
* OPEN LEFT DOOR AJAR CIRCUIT
* OPEN RIGHT DOOR AJAR CIRCUIT
* SHORTED LEFT DOOR AJAR CIRCUIT
* SHORTED RIGHT DOOR AJAR CIRCUIT
INSTRUMENT CLUSTER
* ALL GAUGES INOPERATIVE
* ANY CCD CLUSTER WARNING LIGHT INOPERATIVE
* ANY HARD WIRED CLUSTER WARNING LIGHT INOPERATIVE

SHOE HARDWARE
SHOES
SOCKETS
SPEED SENSORS (ELECTRONIC WHEEL AND VEHICLE)
STEEL BRAKE LINES
STOPLIGHT SWITCHES
SWITCHES
TIRES
TOOTHED RINGS (TONE WHEEL)
VACUUM BOOSTERS
VACUUM HOSES
VALVES
WHEEL ATTACHING HARDWARE
WHEEL BEARINGS, RACES AND SEALS
WHEEL CYLINDERS
WIRING HARNESSES
INTRODUCTION TO MOTORIST ASSURANCE PROGRAM (MAP)
OVERVIEW OF MOTORIST ASSURANCE PROGRAM
The Motorist Assurance Program is the consumer outreach
effort of the Automotive Maintenance and Repair Association, Inc.
(AMRA). Participation in the Motorist Assurance Program is drawn from
retailers, suppliers, independent repair facilities, vehicle
manufacturers and industry associations.
Our organization's mission is to strengthen the relationship
between the consumer and the auto repair industry. We produce
materials that give motorists the information and encouragement to
take greater responsibility for their vehicles-through proper,
manufacturer-recommended, maintenance. We encourage participating
service and repair shops (including franchisees and dealers) to adopt:\
1) a Pledge of Assurance to their Customers and
2) the Motorist Assurance Program Standards of Service.
All participating service providers have agreed to subscribe
to this Pledge and to adhere to the promulgated Standards of Service
demonstrating to their customers that they are serious about customer
satisfaction.
These Standards of Service require that an inspection of the
vehicle's (problem) system be made and the results communicated to the\
customer according to industry standards. Given that the industry did
not have such standards, the Motorist Assurance Program successfully
promulgated industry inspection communication standards in 1994-95 for
the following systems: Exhaust, Brakes, ABS, Steering and Suspension,
Engine Maintenance and Performance, HVAC, and Electrical Systems.
Further, revisions to all of these inspection communication standards
are continually re-published. In addition to these, standards for
Drive Train and Transmissions have recently been promulgated.
Participating shops utilize these Uniform Inspection & Communication
Standards as part of the inspection process and for communicating
their findings to their customers.
The Motorist Assurance Program continues to work
cooperatively and proactively with government agencies and consumer
groups toward solutions that both benefit the customer and are
mutually acceptable to both regulators and industry. We maintain the
belief that industry must retain control over how we conduct our
business, and we must be viewed as part of the solution and not part
of the problem. Meetings with state and other government officials
(and their representatives), concerned with auto repair and/or
consumer protection, are conducted. Feedback from these sessions is
brought back to the association, and the program adjusted as needed.
To assure auto repair customers recourse if they were not

satisfied with a repair transaction, the Motorist Assurance Program
offers mediation and arbitration through MAP/BBB-CARE and other non-
profit organizations. MAP conducted pilot programs in twelve states
before announcing the program nationally in October, 1998. During the
pilots, participating repair shops demonstrated their adherence to the
Pledge and Standards and agreed to follow the UICS in communicating
the results of their inspection to their customers. To put some
"teeth" in the program, an accreditation requirement for shops was
initiated. The requirements are stringent, and a self-policing method
has been incorporated which includes the "mystery shopping" of
outlets.
We welcome you to join us as we continue our outreach with
your support, both the automotive repair industry and your customers
will reap the benefits. Please visit MAP at our Internet site www.
motorist.org or contact us at:
1444 I Street, NW Suite 700
Washington, DC 20005
Phone (202) 712-9042 Fax (202) 216-9646
January 1999
MAP UNIFORM INSPECTION GENERAL GUIDELINES
OVERVIEW OF SERVICE REQUIREMENTS AND SUGGESTIONS
It is MAP policy that all exhaust, brake, steering,
suspension, wheel alignment, drive-line, engine performance and
maintenance, and heating, ventilation and air conditioning, and
electrical services be offered and performed under the standards and
procedures specified in these sections.
Before any service is performed on a vehicle, an inspection
of the appropriate system must be performed. The results of this
inspection must be explained to the customer and documented on an
inspection form. The condition of the vehicle and its components will
indicate what services/part replacements may be "Required" or
"Suggested". In addition, suggestions may be made to satisfy the
requests expressed by the customer.
When a component is suggested or required to be repaired or
replaced, the decision to repair or replace must be made in the
customer's best interest, and at his or her choice given the options
available.
This section lists the various parts and conditions that
indicate a required or suggested service or part replacement.
Although this list is extensive, it is not fully inclusive. In
addition to this list, a technician may make a suggestion. However,
any suggestions must be based on substantial and informed experience,
or the vehicle manufacturer's recommended service interval and must be
documented.
Some conditions indicate that service or part replacement is
required because the part in question is no longer providing the
function for which it is intended, does not meet a vehicle
manufacturer's design specification or is missing.
Example:
An exhaust pipe has corroded severely and has a hole in it
through which exhaust gases are leaking. Replacement of the
exhaust pipe in this case is required due to functional
failure.
Example:
A brake rotor has been worn to the point where it measures
less than the vehicle manufacturer's discard specifications.