Page 348 of 378

Downloaded from www.Manualslib.com manuals search engine For complete program details, see your Chevrolet dealer
to obtain a Roadside Assistance Center brochure.
The Roadside Assistance Center uses companies that
will provide you with quality and priority service. When
roadside services are required,
our advisors will explain
any payment obligations that may be incurred for
utilizing outside services.
For prompt assistance when calling, please have the
following available to give to the advisor:
0
0
0
0
0
0
0
Vehicle Identification Number (VIN)
License plate number Vehicle color
Vehicle location
Telephone number where you can be reached
Vehicle mileage
Description of problem Please
refer
to the Roadside Assistance brochure
inside your owner information portfolio for full
program details.
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive
Roadside Assistance program accessible from anywhere
in Canada or the United States. Please refer to the
separate brochure provided by the dealer or call
1-800-268-6800 for emergency services.
8-7
Page 350 of 378

Downloaded from www.Manualslib.com manuals search engine GM Participation in an Alternative
Dispute Resolution Program
This program is available in all 50 states and the District
of Columbia. Canadian owners refer to your Warranty
and Owner Assistance Information booklet for
information on the Canadian Motor Vehicle Arbitration
Plan (CAMVAP). General Motors reserves the right to
change eligibility limitations and/or to discontinue its
participation in this program.
Both Chevrolet and your Chevrolet dealer are committed
to making sure you are completely satisfied with your new vehicle. Our experience has shown that,
if a situation
arises where you feel
your concern has not been
adequately addressed, the Customer Satisfaction Procedure
described earlier
in this section is very successful.
There may be instances where an impartial third party
can assist in arriving at a solution to a disagreement
regarding vehicle repairs or interpretation of the New
Vehicle Limited Warranty. To assist in resolving these
disagreements, Chevrolet voluntarily participates in
BBB AUTO LINE. BBB AUTO
LINE is an out-of-court program
administered by the Better Business Bureau system to
settle automotive disputes. This program
is available
free of charge to customers who currently own or lease a
GM vehicle.
If you are not satisfied after following the Customer
Satisfaction Procedure, you may contact the BBB using
the toll-free telephone number, or write them at the
following address:
BBB AUTO
LINE
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite
800
Arlington, VA 22203- 1804
Telephone: 1-800-955-5100
To file a claim, you will be asked to provide your name
and address, your Vehicle Identification Number
(VIN)
and a statement of the nature of your complaint.
Eligibility is limited by vehicle age and mileage, and
other factors.
8-9
Page 352 of 378

Downloaded from www.Manualslib.com manuals search engine REPORTING SAFETY DEFECTS TO
THE CANADIAN GOVERNMENT
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition
to notifying General
Motors of Canada Limited. You may write to:
Transport Canada
Box 8880
Ottawa, Ontario KlG 352
REPORTING SAFETY DEFECTS
TO GENERAL MOTORS
In addition to notifying NHTSA (or Transport Canada)
in a situation like this, we certainly hope you'll notify
us. Please call us' at 1-800-222- 1020 or write:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 7047
Troy, MI 48007-7047 In Canada, please call
us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Communication Centre, 163-005 1908 Colonel Sam Drive
Oshawa, Ontario LlH 8P7
Ordering Service and Owner
Publications in Canada
Service manuals, owner's manuals and other service
literature are available for purchase for all current and
past model General Motors vehicles.
The toll-free telephone number for ordering information
in Canada is 1-800-668-5539.
8-11
Page 358 of 378

Downloaded from www.Manualslib.com manuals search engine Player ...................................... 3-17
Care
....................................... 3-29
Competitive Driving
............................ 2-24
Console. Center
........................... .. .... 2-55
Control of a Vehicle
.............................. 4-5
Convenience Net
............................... 2-57
Convenience Net. Cleaning
....................... 6-54
Convertible Top
................................ 2-68
Convex Outside Mirror
.......................... 2-54
Coolant
............................. 5.13.5.16. 6.22
SurgeTank
.................................. 5-18
Surge Tank Pressure Cap
....................... 6-26
Coolant Heater. Engine
.......................... 2-24
CoolingSystem
................................ 5-16
Courtesy Lamps
................................ 2-52
InCanada
.................................... 8-8
1ntheU.S. ................................... 8-8
Cruise Control ................................. 2-47
Customer Assistance for Text Telephone Users
......... 8-4
Customer Assistance Infomation
................... 8- 1
Customer Satisfaction Procedure .................... 8-2
Damage. Finish
............................... 6-59
Daytime Running Lamps
......................... 2-50
Dead Battery
................................... 5-3
Defects. Reporting Safety
........................ 8- 10
InCanada
................................... 8-11
To General Motors
............................ 8- 11
Defensive Driving
............................... 4-2
Defogger. Rear Window
......................... 3- 11
Defogging ............................ 3-3.3-7. 3-11
Defrosting ................................ 3-3. 3-11
Dimensions. Vehicle
............................ 6-7 1
Dolby B Noise Reduction ........................ 3-16 Door
Locks
....................................... 2-4
Downshifting
.................................. 2-31
Driver Information Center (DIC)
................... 2-87
Warnings and Messages
........................ 2-97
Controls and Displays
......................... 2-88
ABS active
.................................. 2-98
Charge System Fault
.......................... 2-99
Coolant Over Temp
.......................... 2- 101
Flat Tire
. (lf. lr. rf. rr) ........................ 2-104
High Oil Temperature Reduce Engine rpm
........ 2- 102
High Tire Pressure
. (If. lr. rf. rr) ................ 2-105
High Trans Temp
............................ 2- 102
Low Coolant
................................ 2- 101
LowOilLevel ............................... 2-99
Low
Oil Pressure ............................. 2-98
Low Tire Pressure
. (If. lr. rf. rr) ................ 2-103
Maximum Speed
80 mph (129 Wh) ............ 2-101
Reduced Engine Power
........................ 2-99
ServiceABS
................................. 2-98
Service Column Lock
.......................... 2-98
Service Ride Control
......................... 2- 101
Service Tire Monitor (MON) System (SYS) ....... 2-106
Service Traction System
...................... 2-100
Service Vehicle Soon
.......................... 2-99
Shocks Inoperative
........................... 2- 10 1
Traction System
- OFF ....................... 2-100
Traction System
- ON ........................ 2-100
Traction System
(SYS) Active .................. 2-100
Driver Position
................................. 1-11
Driving
........................................ 4-1
City
........................................ 4-19
Defensive
.................................... 4-2
Driver Information Center
(DIC) Messages
9-3