1996 Mercury Villager Owner's Manuals

Roadside Emergencies
269
[RE08550(ALL)05/95]
RWARNING
Do not jack on the running board.
*
[RE08600(ALL)05/95]
RWARNING
To avoid injury, never run the engine with one wheel off
the ground, such as when changing a tire.
*
[RE08700(ALL)05/95]
RWARNING
To lessen the risk of personal injury, do not put any part
of your body under the vehicle while changing a tire. Do
not start the engine when your vehicle is on the jack.
The jack is only meant for changing the tire.
*
[RE08800(ALL)05/94]
RWARNING
Never raise your vehicle by using a bumper jack. The
bumper could be damaged or the jack could slip and you
could be injured.
[RE08900(ALL)01/93]6.
Insert the jack handle into the jack, and then slide the
tapered end of the jack handle through one of the slots in
the lug nut wrench. All of these tools are needed to jack up
a vehicle.
[RE09000(ALL)01/93]
NOTE: If Ford Accessory Running Boards have been
installed, use the jack adapters supplied with the
running boards as described on the inside of the jack
storage area cover.
File:12vxren.ex
Update:Tue Jun 4 11:42:14 1996

270
[RE09100(ALL)09/93]
17-1/2 pica
art:0040175-B
The jack and handle assembly
*
[RE09200(ALL)01/93]7.
Turn the lug nut wrench (attached to the jack handle)
clockwise to raise the vehicle off the ground.
*
[RE09300(ALL)01/93]8.
Remove the wheel lug nuts with the lug nut wrench.
*
[RE09400(ALL)01/93]9.
Remove the flat tire and replace it with the spare tire.
*
[RE09500(ALL)05/94]10.
Place the wheel lug nuts on the spare tire. Use the lug nut
wrench to screw the lug nuts snug against the wheel, but do
not tighten fully.
*
[RE09600(ALL)02/95]11.
Lower the vehicle by turning the jack handle
counterclockwise.
*
[RE09700(ALL)01/93]12.
Use the wheel lug wrench to tighten lug nuts in the
appropriate sequence. Re-check for complete tightness.
File:12vxren.ex
Update:Tue Jun 4 11:42:14 1996

Roadside Emergencies
271
%*
[RE09800(ALL)09/93]
7-1/2 pica art:0040176-A
Lug nut tightening sequence
[RE09900(ALL)04/95]
The lug nuts should be tightened to 72Ð87 ft-lb (98Ð118 N%m).
[RE10000(ALL)12/93]
RWARNING
Using wheels or lug nuts different than the original
equipment could damage the wheel or mounting system.
This damage could allow the wheels to come off while
the vehicle is being driven. If a wheel comes off while
the vehicle is in motion, it could cause loss of vehicle
control and may result in collision.
*
[RE10100(ALL)01/93]13.
Replace the wheel cover by pressing it into place. If you
have the standard wheel covers, you must align the notch in
the wheel cover with the tire's valve stem and align the
recess in the back of the wheel cover with one of the lug
nuts. If you have the optional aluminum wheel, press the
center wheel cap into place after matching up the design of
the wheel cap to the wheel.
[RE10200(ALL)01/93]14.
Make sure the jack is securely fastened. When you replace
the jack in the jack storage compartment, place the base
against the square-shaped fastening bracket and open the
jack slightly so that the jack is snug against the fastening
brackets.
*
[RE10300(ALL)01/93]15.
Store the flat tire under the vehicle just as you would store
the spare tire. Refer to the section onStowing the Spare Tire
in this chapter.
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Update:Tue Jun 4 11:42:14 1996

272
[RE10400(ALL)09/93]
24 pica art:0040178-C
Storing the jack
[RE10500(ALL)01/93]16.
Make sure the lug wrench is secured back into the tool kit
and store it next to the jack.
[RE10600(ALL)01/93]17.
Unblock the wheels.
*
[RE10700(ALL)01/93]
Retighten the lug nuts to the specified torque at 500 miles
(800 km) of operation, after any wheel change, or any time the
lug nuts are loosened.
File:12vxren.ex
Update:Tue Jun 4 11:42:14 1996

Roadside Emergencies
273
*
[RE10800(ALL)01/93]
Fuel Pump Shut-Off Switch
*
[RE10900(ALL)03/95]
If the engine cranks but does not start or if you have had a
collision, the fuel pump shut-off switch may have been
triggered. The shut-off switch is a device that stops the fuel
pump when your vehicle has been involved in a substantial jolt.
*
[RE11000(ALL)01/95]
For information on how to check and reset the fuel pump
shut-off switch, seeFuel pump shut-off switchin the Index.
*
[RE11150(ALL)05/95]
Towing Your Vehicle
[RE11175(ALL)04/95]
If you need to have your vehicle towed, contact a professional
towing service or, if you are a member, your roadside assistance
center.
[RE11200(ALL)07/95]
DO NOT TOW YOUR VILLAGER WITH SLINGBELT
EQUIPMENT. Ford Motor Company has not developed or
approved a T-hook sling-type procedure. Use wheel lift or
flatbed equipment.
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Update:Tue Jun 4 11:42:14 1996

274
[RE11500(ALL)09/93]
27-1/2 pica
art:0040179-B
Towing the vehicle
*
[RE11550(ALL)04/95]
When calling for a tow truck, tell the operator what kind of
vehicle you have. A towing manual is available from Ford
Motor Company for all authorized tow truck operators. Have
your tow truck driver refer to this manual for the proper
hook-up and towing procedures for your vehicle.
File:12vxren.ex
Update:Tue Jun 4 11:42:14 1996

275
Customer Assistance
%*
[HS00710(ALL)06/94]
Roadside Assistance
[HS00715(ALL)05/96]
Ford Motor Company has set up a 24-hour, seven-day-a-week
hotline with trained operators that put you in touch with the
help you need if you experience a problem with your vehicle.
This complimentary service is provided to you throughout your
warranty period of 3 years or 36,000 miles (60,000 km),
whichever comes first. To purchase Roadside Assistance
coverages beyond this period (available through Ford Auto Club
in the United States or Ford and Lincoln-Mercury dealers in
Canada), contact your Ford or Lincoln-Mercury dealer.
Additional Roadside Assistance coverage is unavailable in
Puerto Rico and the Virgin Islands.
*
[HS00720(ALL)06/94]
Roadside Assistance will cover the following:
*
[HS00725(ALL)06/94]
n
Mount your spare if you have a flat tire.
*
[HS00730(ALL)06/94]
n
Jump-start your battery if it is dead.
*
[HS00735(ALL)06/94]
n
Unlock your vehicle if you are locked out.
*
[HS00740(ALL)06/94]
n
Bring you fuel if you run out.
*
[HS00745(ALL)06/94]
n
Tow your vehicle if you are stranded. Even non-warranty
related tows, like accidents or getting stuck in mud or snow,
are covered (some exclusions apply, such as impound towing
and repossession).
*
[HS00750(ALL)06/94]
How to use Roadside Assistance
*
[HS00755(ALL)06/94]
Your Roadside Assistance identification card can be found in the
Owner Guide portfolio in your glove compartment. Complete
the card and place it in your wallet for quick reference.
*
[HS00760(ALL)04/95]
To receive roadside assistance in the United States call
1-800-241-FORD (in Canada call 1-800-665-2006).
*
[HS00765(ALL)04/95]
Should you need to arrange for roadside assistance yourself,
Ford Motor Company will reimburse the reasonable cost. To
obtain information about reimbursement call 1-800-241-FORD (in
Canada call 1-800-665-2006).
File:13vxhsn.ex
Update:Mon Jun 3 08:32:10 1996

276
*
[HS00800(ALL)01/93]
If You Have a Service Concern
*
[HS00900(ALL)01/93]
Ford Motor Company has authorized Ford and Lincoln-Mercury
dealerships to service your vehicle. This section tells you how to
get service or maintenance for your vehicle.
%*
[HS01610(ALL)02/95]
Service/Maintenance Concerns (U.S. or Canada)
*
[HS01700(ALL)04/95]
Ford recommends taking your vehicle to your selling dealer
who wants to ensure your continued satisfaction. You may,
however, take your vehicle to any authorized Ford or
Lincoln-Mercury dealer. In most cases, your dealer will be able
to resolve your concern.
*
[HS01800(ALL)03/95]
If you are not satisfied with the service you received from your
dealership's service department, talk to the service manager at
the dealership. If you still are not satisfied, talk to the owner or
general manager of the dealership. In most cases, you will have
your concern resolved at this level.
*
[HS02100(ALL)04/95]
If you are away from home when your vehicle needs to be
serviced, or if you need more help than the dealer gave you,
contact the Ford Customer Assistance Center to find an
authorized dealership that may be able to help you.
[HS02110(ALL)05/95]
7-1/2 pica art:0040183-B*
[HS02120(ALL)03/95]
If you live in Canada and have any questions or concerns that
the dealership cannot answer, contact the Customer Assistance
Centre.
File:13vxhsn.ex
Update:Mon Jun 3 08:32:10 1996