1996 Mercury Villager mileage

4
[IN02900(ALL)01/93]
Warranties
*
[IN03000(ALL)04/95]
Your vehicle is covered by three types of warranties:Basic
Vehicle Warranty,Extended Warrantieson certain parts, and
Emissions Warranties.
%*
[IN03400(ALL)03/95]
Read yourWarranty Information Bookletcarefully to find out
about your vehicle's warranties and your basic rights and
responsibilities.
*
[IN03600(ALL)03/95]
If you lose yourWarranty Information Booklet,you can get a new
one free of charge. Contact any Ford or Lincoln-Mercury dealer,
or refer to the addresses and phone numbers on the first page
of this owner guide.
[IN04300(ALL)01/93]
Ford's Extended Service Plan (ESPH)
[IN04400(ALL)05/96]
More Protection for Your Vehicle
[IN04425(ALL)05/96]
You can get more protection for your new car or light truck by
purchasing a Ford Extended Service Plan (Ford ESP). Ford ESP
is the only extended service program with the Ford name on it
and the only service contract backed by Ford Motor Company.
[IN04450(ALL)05/96]
Ford ESP is an optional service contract, backed and
administered by Ford. It provides:
[IN04475(ALL)05/96]
n
protection against repair costs after your Bumper to Bumper
Warranty expires;
[IN04500(ALL)05/96]
and
[IN04525(ALL)05/96]
n
other benefits during the warranty period (such as:
reimbursement for rentals; coverage for certain maintenance
and wear items).
[IN04550(ALL)05/96]
You may purchase Ford ESP from any participating Ford Motor
Company dealer. There are several Ford ESP plans available in
various time-and-mileage combinations. Each plan can be
tailored to fit your own driving needs, including reimbursement
benefits for towing and rental. (In Hawaii, rules vary. See your
dealer for details.)
File:02vxinn.ex
Update:Mon Jun 3 08:15:32 1996

84
[LG10400(ALL)02/94]
Fuel and Distance Computer
[LG10500(ALL)09/93]
7-1/2 pica art:0040067-B
Fuel and distance computer
[LG10600(ALL)04/95]
The fuel and distance computer has five buttons to operate the
different functions.
% [LG10700(ALL)01/93]
SELECT Ð The SELECT button lets you choose the functions
of the fuel computer. Each time you press the SELECT
button, the computer advances to the next choice on the
menu. After it reaches the last choice on the menu, it returns
to the top of the menu.
[LG10800(ALL)01/93]
RESET Ð The RESET button is used to reset the Average
Economy function. Press the SELECT button until the
Average Economy function is displayed. Then press the
RESET button.
% [LG10900(ALL)04/94]
ENG/MET Ð The ENG/MET button allows you to change
your gauges from English to metric units or from metric to
English units. The displays remain in the units you choose
until you change them again, even after you turn off the
vehicle and start it again.
[LG11000(ALL)04/95]
TRIP/RST Ð The TRIP/RST button is used to reset the trip
odometer mileage. Press the OD/TRIP button until the trip
odometer mileage is displayed. Then press the TRIP/RST
button.
File:05vxlgn.ex
Update:Tue Jun 4 11:35:19 1996

Warning Lights and Gauges
85
[LG11100(ALL)01/93]
OD/TRIP Ð The OD/TRIP button lets you switch the
display between the permanent odometer mileage and the
trip odometer mileage.
[LG11200(ALL)06/94]
Fuel computer functions
[LG11300(ALL)09/93]
10-1/2 pica
art:0040066-A
Fuel and distance computer display
[LG11400(ALL)01/93]
OUTSIDE TEMP
[LG11500(ALL)01/93]
This feature lets you display the temperature of the air outside
of your vehicle.
[LG11550(ALL)04/94]
The fuel and distance computer is designed to prevent
inaccurate temperature display readings. For example, a sudden
temperature change (such as driving out of a cool garage on a
warm day), may show outside temperature display readings
which are lower than expected. The accurate temperature will
be displayed after the vehicle has reached the outside
temperature and is driven at speeds of 30 mph (48 km/h) or
greater.
[LG11575(ALL)01/94]
In the event of a decrease in the outside air temperature, there
will be no delay in an accurate temperature display.
File:05vxlgn.ex
Update:Tue Jun 4 11:35:19 1996

Customer Assistance
277
[HS02130(ALL)02/95]
6 pica art:0040188-B*
[HS02175(ALL)02/95]
If you live in the U.S. and have any questions or concerns that
the dealership cannot answer, contact the Customer Assistance
Center.
*
[HS02200(ALL)04/95]
To process your request, the Ford Customer Assistance Center
needs the following information:
*
[HS02300(ALL)02/95]
n
your telephone number(s) (both business and home)
*
[HS02400(ALL)04/95]
n
the name of the dealer and the city where the dealership is
located
*
[HS02500(ALL)03/95]
n
the year and make of your vehicle
*
[HS02600(ALL)03/95]
n
the date purchased
*
[HS02700(ALL)03/95]
n
the current mileage on your vehicle
%*
[HS02800(ALL)02/95]
n
your 17-digit Vehicle Identification Number (VIN) (shown on
your owner card)
[HS03300(ALL)05/96]
If you still have a complaint involving a warranty dispute, you
may wish to contact the Dispute Settlement Board (U.S. only) or
the Canadian Motor Vehicle Arbitration Plan (CAMVAP) in
Canada.
[HS03400(ALL)05/96]
A warranty dispute must be submitted to the Dispute
Settlement Board before taking action under the Magnuson-Moss
Warranty Act, or to the extent allowed by state law, before
pursuing replacement or repurchase remedies provided by
File:13vxhsn.ex
Update:Mon Jun 3 08:32:10 1996

280
[HS06300(ALL)05/96]
Your dealership and a Ford Motor Company representative are
asked to submit statements at this time.
[HS06400(ALL)05/96]
To review your case properly, the Board needs the following
information:
[HS06500(ALL)05/96]
n
legible copies of all documents and maintenance or repair
orders relevant to the case
[HS06600(ALL)05/96]
n
the year, make, model and Vehicle Identification Number
(VIN) listed on your vehicle ownership license
[HS06700(ALL)05/96]
n
the date of repair(s) and mileage at the time of occurrence(s)
[HS06800(ALL)05/96]
n
the current mileage
[HS06900(ALL)05/96]
n
the name of the dealer who sold or serviced the vehicle
[HS07000(ALL)05/96]
n
a brief description of your unresolved concern
[HS07100(ALL)05/96]
n
a brief summary of the action taken with the dealer and
Ford Motor Company
[HS07200(ALL)05/96]
n
the names (if known) of all the people you contacted at the
dealership
[HS07300(ALL)05/96]
n
a description of the action you expect to resolve your
concern
[HS07400(ALL)05/96]
Should your case NOT qualify for review, a letter of explanation
will be mailed to you.
[HS07500(ALL)05/96]
Oral presentations
[HS07600(ALL)05/96]
If the involved vehicle is within 36 months and 36,000 miles of
the warranty start date, you have the right to make an oral
presentation before the Board. Indicate your choice to do so on
the application. Oral presentations may also be requested by the
Board.
File:13vxhsn.ex
Update:Mon Jun 3 08:32:10 1996

Customer Assistance
283
*
[HS08025(ALL)04/95]
Please have the following information available when contacting
the Customer Assistance Centre:
*
[HS08030(ALL)04/95]
n
your telephone number (both business and home)
%*
[HS08035(ALL)09/95]
n
your Vehicle Identification Number (VIN) listed on your
owner card and/or your vehicle ownership license
*
[HS08040(ALL)03/95]
n
the year and make of your vehicle
*
[HS08045(ALL)03/95]
n
the date purchased
*
[HS08050(ALL)04/95]
n
the name of the dealer and the city where the dealership is
located
*
[HS08055(ALL)03/95]
n
the current mileage on your vehicle
[HS08060(ALL)05/96]
Mediation/Arbitration Program
[HS08061(ALL)05/96]
In those cases where you continue to feel that the efforts by
Ford and the dealer to resolve a factory-related vehicle service
concern have been unsatisfactory, Ford of Canada participates in
an impartial third-party mediation/arbitration program
administered by the Canadian Motor Vehicle Arbitration Plan
(CAMVAP).
[HS08062(ALL)05/96]
The CAMVAP program is a straight-forward and relatively
speedy alternative to resolve a disagreement when all other
efforts to produce a settlement have failed. This procedure is
without cost to you and is designed to eliminate the need for
lengthy and expensive legal proceedings.
[HS08063(ALL)05/96]
In the CAMVAP program, impartial third-party Arbitrators
conduct hearings at mutually convenient times and places in an
informal environment. These impartial Arbitrators review the
positions of the parties, make decisions and, where appropriate,
render awards to resolve disputes. CAMVAP decisions are fast,
fair and final as the arbitrator's award is binding on both you
and Ford of Canada.
File:13vxhsn.ex
Update:Mon Jun 3 08:32:10 1996

Servicing Your Villager
323
%*[SV24500(ALL)08/95]Tire Inspection and Maintenance
*[SV24600(ALL)02/95]Inspect the tire treads, and remove stones, nails, glass or other
objects that may be wedged in the tread grooves. Check for
holes or cuts that may permit air to leak from the tire, and
make the necessary repairs.
*[SV24700(ALL)05/95]Inspect the tire sidewalls for cuts, bruises and other damage. If
you suspect internal damage to the tire, have it removed and
checked. You may need to repair or replace it.
%*[SV24800(ALL)02/95]Tire Rotation
*[SV24900(ALL)03/95]Because your vehicle's front and rear tires perform different
jobs, they often wear differently. To make sure your tires wear
evenly and last longer, rotate them at the mileage shown in the
Maintenance Schedule and Recordbooklet which came with your
vehicle.
*[SV25000(ALL)03/90]In situations where the tires differ from front to rear
(snow/traction), simply rotate using a side to side pattern.
[SV25100(ALL)09/93]
10-1/2 pica
art:0040199-B
Rotating the tires
File:15vxsvn.ex
Update:Wed Jun 5 12:25:18 1996

393
Index
G
Gas cap (see Fuel cap)................. 303
Gas mileage (see Fuel economy)..........305, 308
Gasoline (see Fuel)................... 303
Gauges, Electronic
engine coolant temperature gauge......... 78,82
fuel gauge.................... 77,83
odometer....................... 79
speedometer..................... 79
Gauges, Mechanical
engine coolant temperature gauge......... 78,82
fuel gauge.................... 77,83
odometer....................... 79
speedometer..................... 79
tachometer...................... 80
trip odometer..................... 80
GAWR (Gross Axle Weight Rating)
calculating..................... 247
definition....................241, 245
driving with a heavy load.............. 241
Gearshift
automatic operation................. 229
column-mounted.................. 229
locking the gearshift.................. 57
positions...................... 229
shifting the gears.................. 229
Gearshift:shifting the gears............... 229
GVWR (Gross Vehicle Weight Rating)
calculating..................... 247
definition....................241, 245
driving with a heavy load.............. 241
File:vxixn.ex
Update:Fri Jun 7 09:28:47 1996