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Downloaded from www.Manualslib.com manuals search engine For warranty repairs during the Complete Vehicle
Coverage period in the New Vehicle Limited Warranty,
interim transportation may be available under the
Courtesy Transportation Program. Please consult your
dealer for details. The Roadside Assistance program
is
available only in the United States and Canada.
GM Participation in BBB AUTO
LINE -= Alternative Dispute
Resolution Program*
*This program may not be available in all states,
depending on state law. Canadian owners refer to
your
Warranty and Owner Assistance Information booklet.
General Motors reserves the right to change eligibility
limitations and/or to discontinue its participation
in
this program.
Both Chevrolet and your Chevrolet dealer are committed
to making sure you are completely satisfied with your new vehicle. Our experience has shown
that, if a situation
arises where you feel your concern has not been
adequately addressed, the Customer Satisfaction Procedure
described earlier
in this section is very successful. There
may be instances where an impartial third party
can assist
in arriving at a solution to a disagreement
regarding vehicle repairs or interpretation of the New
Vehicle Limited Warranty.
To assist in resolving these
disagreements, Chevrolet voluntarily participates
in
BBB AUTO LINE.
BBB AUTO LINE is an out-of-court program
administered by the Better Business Bureau system to
settle disputes between customers and automobile
manufacturers. This program is available free of charge
to customers
who currently own or lease a GM vehicle.
If you are not satisfied after following the Customer
Satisfaction Procedure, you may contact the
BBB using
the toll-free telephone number, or write them at the
following address:
BBB AUTO LINE
Council of Better Business Bureaus
4200 Wilson Boulevard
Suite
800
Arlington, VA 22203
Telephone: 1-800-955-5 100
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Downloaded from www.Manualslib.com manuals search engine To file a claim, you will be asked to provide your name
and address, your Vehicle Identification Number (VIN)
and
a statement of the nature of your complaint.
Eligibility is limited by vehicle age and mileage, and
other factors.
We prefer
you utilize the Customer Satisfaction
Procedure before
you resort to AUTO LINE, but you
may contact the BBB at any time. The BBB will attempt
to resolve the complaint serving as an intermediary
between
you and Chevrolet. If this mediation is
unsuccessful, an informal hearing will be scheduled
where eligible customers may present their case
to an
impartial third-party arbitrator.
The arbitrator will make a decision which you may
accept
or reject. If you accept the decision, GM will be
bound by that decision. The entire dispute resolution
procedure should ordinarily take about 40 days from
the
time you file a claim until a decision is made.
Some state laws may require
you to use this program
before filing a claim with
a state-run arbitration program
or in the courts. For further information, contact the
BBB at 1-800-955-5 100 or the Chevrolet Customer
Assistance Center at 1-800-222- 1020.
REPORTING SAFETY DEFECTS
TO THE UNITED STATES
GOVERNMENT
If you believe that your vehicle has a defect which could
cause a crash or could cause injury or death,
you should
immediately inform the National Highway Traffic
Safety Administration (NHTSA), in addition to
notifying General Motors.
If NHTSA receives similar complaints, it may open an
investigation, and
if it finds that a safety defect exists in
a group of vehicles,
it may order a recall and remedy
campaign. However, NHTSA cannot become involved
in individual problems between you, your dealer or
General Motors.
To contact NHTSA, you may either call the Auto Safety
Hotline toll-free at 1-800-424-9393 (or 366-0123
in the
Washington, D.C. area) or write to:
NHTSA,
U.S. Department of Transportation
Washington, D.C. 20590
You can also obtain other information about motor
vehicle safety from the Hotline.
8-8
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Downloaded from www.Manualslib.com manuals search engine REPORTING SAFETY DEFECTS TO THE CANADIAN GOVERNMENT
If you live in Canada, and you believe that your vehicle
has a
safety defect, you should immediately notify
Transport Canada,
in addition to notifying General
Motors
of Canada Limited. You may write to:
Transport Canada
Box 8880
Ottawa, Ontario K 1 G 352
REPORTING SAFETY DEFECTS
TO GENERAL MOTORS
In addition to notifying NHTSA (or Transport Canada)
in a situation like this, we certainly hope you’ll notify
us. Please call us at
1-800-222- 1020 or write:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 7047
Troy, Michigan 48007-7047
In Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Assistance Center
1908 Colonel Sam Drive
Oshawa, Ontario
LlH 8P7
Service and Owner Publications
Service manuals, service bulletins, owner’s manuals and
other service literature are available for purchase for all
current and many past model General Motors vehicles.
Toll-free telephone numbers for ordering information:
United States
, , , . . . . 1-800-55 1-4 123
Canada
. . , . . . . . . . . . 1-800-668-5539
8-9
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Downloaded from www.Manualslib.com manuals search engine Service Manuals
Service manuals contain diagnostic and repair
information for all chassis and body systems. They
may be useful for owners who wish to get a greater
understanding of their vehicle. They are also useful for
owners with
the appropriate skill level or training who
wish to perform “do-it-yourself” service. These are
authentic General Motors service manuals meant for
professional, qualified technicians.
Service Bulletins
Service bulletins covering various subjects are regularly
sent to all General Motors dealerships. GM monitors
product performance
in the field. When service methods
are found which promote better service
on GM vehicles,
bulletins are created to help the technician perform
better service. Service bulletins may involve any number
of vehicles. Some will describe inexpensive
.
service; others will describe expensive service. Some
will advise of
new or unexpected conditions, and others
may
help avoid future costly repairs. Service bulletins
are meant for qualified technicians. In some cases
bulletins refer to service manuals, specialized tools,
equipment and safety procedures necessary to service
the vehicle. Since these bulletins are issued throughout
the model year and beyond, an index is required and
published quarterly to help identify specific bulletins.
Subscriptions are available.
You can order an index at
the toll-free numbers listed previously, or ask a GM
dealer to see an index or individual bulletin.
Owner Publications
Owner’s manuals, warranty folders and various owner
assistance booklets provide owners
with general
operation and maintenance information.
8-10
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Downloaded from www.Manualslib.com manuals search engine Section 9 Index
Accessory Power Outlet ......................... 2-47
Adding Sound Equipment
........................ 3- 17
Add-on Equipment
............................. 4-44
AirBag
....................................... 1-18
Adding Equipment ............................ 1-24
How Does
it Restrain .......................... 1-21
How
it Works ................................ 1-20
Location
.................................... 1-20
Readiness Light
......................... 1-1 9. 2.54
Servicing
................................... 1-23
What Makes
it Inflate .......................... 1-2 I
What Will You See After it Inflates ............... 1-22
When Should
it Inflate ......................... 1-20
Aircleaner
............................... 6.14. 6.67
Air Conditioning/Heater Controls
................... 3-2
Air Conditioning Refrigerants
..................... 6-68
Alignment and Balance. Tire
...................... 6-50
Aluminum Wheels. Cleaning
...................... 6-58
Antenna. Fixed
................................. 3-18
Anti-Lock Brakes ............................... 4-6
Anti-Lock Brake System Warning Light
......... 2.56. 4.6
Appearancecare
............................... 6-52
Appearance Care Materials
....................... 6-60
Arbitration Program
.............................. 8-7
Armrest. Storage ............................... 2-45
Ashtrays
...................................... 2-46
Audio Systems
.................................. 3-5
Automatic Overdrive
............................ 2-16
Automatic Transmission
Check
...................................... 7-48
Fluid ................................... 6-16. 6-68
Operation
................................... 2-14
Park Mechanism Check
........................ 7-50
Shifting
..................................... 2-14
Front
....................................... 6-23
Rear
.................................. 2.19. 6.21
Axle
Battery
...................................... 6-35
Jump Starting ................................. 5-2
Replacement. Keyless Entry
..................... 2-5
Warnings
.................................... 5-2
BBB Auto Line
................................. 8-7
Better Business Bureau Mediation ................... 8-7
BrakeFluid .................................... 6-31
Brake. Parking
................................. 2-25
Brake System Warning Light
...................... 2-55
ChargeLight
................................ 2-54
9-1
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Downloaded from www.Manualslib.com manuals search engine I
Brakes Adjustment ........... ....................... '6-34
qMager Cylinder ............................... 6-31 Anti-Lock .................................... 4-6
Pedal Travel- ................................. 6-34
Replading System Parts ......................... 6-34
Trailer 4-52
Wear ....................................... 6-33
Brake-Transmission' Shift Interlock Check ........... 7-49
Braking ......................................... 4-5
......................................
BTaking in Emergencies ........................... 4-8
Break-In, New Vehicle ............................ 2-8
BTSI Check .................................... 7-49
Bulb Replacement .......................... 6-35., 6-66
Brightness Control ............................. ; 2-42
Canadian Roadside Assistance .................... 8-6
Capacities and Specifications ................. 6-66. 6-68
Cassette Tape Player ......................... 3.7. 3.9
Center High-Mounted Stoplamp Bulb Replacement .... 6-39
Center Passenger Position ........................ 1-25
Certif?cation/Tire Label ............... , ........... 4-42
Chains
Carbon Manoxide .......................... 2.30. 4.40
Care ....................................... 3-18
Safety ...................................... 4-51
Tire ......................................... 6-52 Changing a Flat Tire ............................. 5-22
Charging System Light .......................... 2-54
Check Gages Light ' ' ... ' .. 2-62 ............... ..........
Checking Your Restraint Systems .................... 1-38 Chemical Paint Spotting .......................... 6-59
ChiSd-ReStraints ........................... 1 .... 1-30
Securing in the Center Seat Position (Except W40) . . 1-31
Securing in the Right FTont Seat Position .......... 1-33
Where Not to Put
Top
Strap
................................... : 1-30.
......................... 1-32. 1-33
Cleaner, Air .............................. 6-14, 6-67
Aluminum Wheels ............................ 6-58
Inside of Your Vehicle ......................... 6-53
.
Cigarette Lighter ................................ 2-46
Circuit Breakers and Fuses ......................... 6-63
Cleaning
Fabric
........................................ 6-53
Glass 6-56
Instrument Panel ................ .'. ....... 1 ... 6-55
Leather .................. : ..................... 6-55
Outside of Your Vehicle' ........................ 6-57
Safety Belts ................................... 6-56
Stains ...................................... 6-54
Tires 6-58
.Vinyl ....................................... 6-55
Weatherstrips .................... : ............ 6-56
.......................................
........................................
Wheels ...................................... 6-58
Windshield and Wiper Blades ................... 6-56
Climate Control System ........................... 3-1
Clock, Setting ................................... 3-5
Comfort Controls ................................ 3-1 Clutch, Hydraulic ................................ 6-20
Compact Disc Care ......... I. .................... 3-18
9-2
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Downloaded from www.Manualslib.com manuals search engine Compact Disc Player ............................ 3- I2
Compact Spare Tire ............................. 5-32
Control of
a Vehicle .............................. 4-5
Convex Outside Mirror
.......................... 2-44
Coolant
............................. 5- 13.6.24. 6.68
Coolant Heater. Engine .......................... 2- I3
Courtesy Transportation ........................... 8-6
Cruise Control ................................. 2-36
Customer Assistance Information
................... 8-1
Customer Satisfaction Procedure .................... 8- 1
Damage. Finish/Sheet Metal ..................... 6-59
Daytime Running Lamps ......................... 2-40
Daytime Running Lamps Indicator Light
............ 2-61
Dead Battery
................................... 5-2
Defects. Reporting Safety ......................... 8-8
Defensive Driving ............................... 4- I
Defrosting .................................... 3-5
Delco LOC 11' ................................. 3- 14
Dimensions. Vehicle
............................ 6-69
DomeLamp ................................... 2-42
Door Locks
....................................... 2-3
StoragePocket
............................... 2-44
Drive. Automatic Transmission
.................... 2- 16
DriverPosition ................................. 1-12
Driving
........................................ 4-1
City ........................................ 4-32
Defensive
.................................... 4-1
Drunken ..................................... 4-2
Foreign Countries
.............................. 6-4 Freeway
.................................... 4-33
Guidelines
.................................. 4-13
Hill and Mountain Roads
....................... 4-35
InaBlizzard
................................. 4-39
Night
...................................... 4-28
Off-Road
................................... 4-13
OnCurves
................................... 4-8
Rainy Conditions
............................. 4-29
Snowy and Icy Conditions
...................... 4-37
Throughwater
............................... 4-31
WetRoads
.................................. 4-29
Winter
...................................... 4-37
With
a Trailer ................................ 4-52
DrunkenDriving
................................ 4-2
Driving
On Grades While Towing
a Trailer ........... 4-54
Easy Entry Seat
................................ 1-6
Electrical Equipment. Adding ................ 3-1.7, 6-62
Electrical System
............................... 6-62
Capacities
................................... 6-68
Coolant ................................ 5- 13. 6-24
Coolant Heater ............................... 2-13
Coolant Level Check
.......................... 7-47
Coolant Temperature Gage
..................... 2-57
Exhaust
..................................... 2-30
Identification ................................ 6-61
OilLevelCheck
.............................. 7-47
Overheating
................................. 5-11
Specifications ................................ 6-66
Type ........................................ 6-66
Engine
........................................ 6-8
9-3
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Downloaded from www.Manualslib.com manuals search engine Engine Fan Noise ................................ 5-2 1
Engineoil .................................... 6-10
Change Intervals ............................. 6- 13
Checking ................................... 6- 10
Kind to Use
.................................. 6- 12
Pressure Gage ................................ 2-60
Used ....................................... 6-14
Engine, Running While Parked .................... 2-30
Engine, Starting ................................ 2- 10
Exhaust, Engine ................................ 2-30
Express-Down Window .......................... 2-32
Exterior Metal Parts, Protecting .................... 6-58
Adding ....................................... 6-11
Additives ................ .I ................... 6- 13
Extender, Safety Belt ............................. 1-38
Fabric cleaning ................................. -6-53
Fifth GeBr. Manual Transmission .................... 2-18
Filling Your Tank ................................ 6-5
Filter
Air
.................................... 6-14, 6-67
Remote Oil .................................. 6-14
........................ 6-57
........................ 6-59
....................... 2-17
........................ 2-18
.......................... 5-1
........................ 5-22
................... 6-68, 7-53
Fog Lamp Switch ................................ 2-41
Foreign Countries. Fuel ........................... 6-4
Fourth Gear. Manual Transmission ................. 2-18
Four-wheel Drive ......................... 2-20. 6-22
French LanguageManual 11
Front Axle ...................................... 6-23
Front Map Lamps ............................... 2-42
Front Sidemarker Lamp Bulb Replacement ........... 6-39
Front Storage Area ............................... 2-45
.. ...........................
FrontTowing ................................... 5-9
Front Turn Signal Lamp Bulb Replacement .......... 6-38
Fuel .......................................... 6-3
Filling Your Tank ................................ 6-5
Foreign Countries .............................. 6-4
Gage ......................................... 2-62
Fuel Tank Capacity ............................. 6-68
Fuses and Circuit Breakers ....................... 6-63
Gages
Engine Coolant Temperature
.................... 2-57
Engine Oil Pressure ........................... 2-60
Fuel ....................................... 2-62
GasCap ....................................... 6-5
GAWR ....................................... 4-42
Gear Positions .................................. 2-14
GloveBox .................................... 2-44
Gross Axle Weight Rating ........................ 4-42
Gross Vehicle Weight Rating ...................... 4-42
Guide en Frangais 11
GVWR ....................................... 4-42
.. .................................
I
9-4