Page 369 of 386

Downloaded from www.Manualslib.com manuals search engine BBB AUTO LINE is an out-of-court program
administered by the Better Business Bureau system
to settle disputes between customers and automobile
manufacturers. This program is available free of charge
to customers who currently own or lease a
GM vehicle.
If you are not satisfied after following the Customer
Satisfaction Procedure, you may contact the BBB using
the toll-free telephone number, or write them at the
following address:
BBB AUTO LINE
Council of Better Business Bureaus
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203
Telephone: 1-800-955-5100
To
file a claim, you will be asked to provide your name
and address, your Vehicle Identification Number (VIN),
and a statement of the nature of your complaint.
Eligibility is limited by vehicle age and mileage, and
other factors. We
prefer you utilize the Customer Satisfaction
Procedure before you resort to AUTO LINE, but you
may contact the BBB
at any time. The BBB will attempt
to resolve the complaint serving as an intermediary
between you and Chevrolet. If this mediation is
unsuccessful, an informal hearing will be scheduled
where eligible customers may present their case to
an
impartial third-party arbitrator.
The arbitrator will make a decision which you may
accept or reject.
If you accept the decision, GM will be
bound by that decision. The entire dispute resolution
procedure should ordinarily take about
40 days from the
time you file a claim until a decision is made.
Some state laws may require you to use this program
before filing a claim with a state-run arbitration program
or in the courts. For further information, contact the
BBB at 1-800-955-5
100 or the Chevrolet Customer
Assistance Center at 1-800-222- 1020.
Page 370 of 386

Downloaded from www.Manualslib.com manuals search engine REPORTING SAFETY DEFECTS TO THE UNITED STATES
GOVERNMENT
If you believe that your vehicle has a defect which could
cause
a crash or could cause injury or death, you should
immediately inform the National Highway Traffic
Safety Administration (NHTSA), in addition to
notifying General Motors.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved
in individual problems between you, your dealer, or
General Motors.
To contact NHTSA, you may either call the Auto Safety
Hotline toll-free at 1-800-424-9393
(or 366-0123 in the
Washington, D.C. area) or write to:
NHTSA,
U.S. Department of Transportation
Washington, D.C. 20590
You can also obtain other information about motor
vehicle safety from the Hotline.
REPORTING SAFETY DEFECTS
TO THE CANADIAN
GOVERNMENT
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General
Motors of Canada Limited. You may write to:
Transport Canada
Box
8880
Ottawa, Ontario K1G 3J2
Page 371 of 386
Downloaded from www.Manualslib.com manuals search engine REPORTING SAFETY DEFECTS
TO GENERAL
MOTORS
In addition to notifying NHTSA (or Transport Canada)
in a situation like this, we certainly hope you’ll notify
us. Please call
us at 1-800-222- 1020, or write:
Chevrolet Customer Assistance Center
P.
0. Box 7047
Troy, Michigan 48007-7047
In Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Assistance Center 1908 Colonel Sam Drive
Oshawa, Ontario
LlH 8P7
Service and Owner Publications
Service manuals, service bulletins, owner’s manuals and
other service literature are available for purchase for all
current and many past model General Motors vehicles.
Toll-free telephone numbers for ordering information:
United States
. . . . . . . 1-800-55 1-4 123
Canada
. . . . . . . . . . . . 1-800-668-5539
Page 372 of 386

Downloaded from www.Manualslib.com manuals search engine Service Manuals
Service manuals contain diagnostic and repair
information for all chassis and body systems. They may
be useful for owners who wish to get a greater
understanding of their vehicle. They are also useful for
owners with the appropriate skill level or training who
wish to perform “do-it-yourself’ service. These are
authentic General Motors service manuals meant for
professional, qualified technicians.
Service Bulletins
Service bulletins covering various subjects are regularly
sent to all General Motors dealers. GM monitors product
performance in the field. When service methods are
found which promote better service on GM vehicles,
bulletins are created to help the technician perform
better service. Service bulletins may involve any number of vehicles.
Some will describe inexpensive
service; others will describe expensive service. Some
will advise of new or unexpected conditions, and others
may help avoid future costly repairs. Service bulletins
are meant for qualified technicians. In some cases
bulletins refer to service manuals, specialized tools,
equipment and safety procedures necessary to service
the vehicle. Since these bulletins
are issued throughout
the model year and beyond, an index is required and
published quarterly to help identify specific bulletins.
Subscriptions
are available. You can order an index at
the toll-free numbers listed previously, or ask a GM
dealer to see an index or individual bulletin.
Owner Publications
Owner’s manuals, warranty folders and various owner
assistance booklets provide owners with general
operation and maintenance information.
8-11
Page 373 of 386
Downloaded from www.Manualslib.com manuals search engine NOTES
8-12
Page 374 of 386

Downloaded from www.Manualslib.com manuals search engine Accessory Plug ............................... 2-52
AirBag
....................................... 1-17
How Does it Restrain
.......................... 1-2 1
Howitworks
................................ 1-19
Location
.................................... 1-19
Servicing
.................................... 1-22
What Makes it Inflate
.......................... 1-20
What Will You See After it Inflates
............... 1-21
When Should it Inflate
......................... 1-20
Air Bag Readiness Light
.................... 1 - 18. 2-76
Air Bag System
................................ 1 - 17
Aircleaner
.................................... 6-15
Air Conditioning
........................ 3.2.3.3. 3.7
Alarm. Theft-Deterrent
.......................... 2- 13
Alignment and Balance. Tire
...................... 6-52
Aluminum Wheels. Cleaning
...................... 6-60
Antenna. Power
................................ 3-20
Antifreeze
..................................... 6-25
Anti-Lock Brake System Active Light
.......... 2-80. 4-8
Anti-Lock Brake System Warning Light
......... 2-79. 4-6
Anti-Lock Brakes
............................... 4-6
Appearance Care
............................... 6-54 Appearance Care
Materials
....................... 6-62
Arbitration Program
.............................. 8-7
ASR Active Light
........................... 2-8 1. 4.8
ASR Off Light
................................. 2-81
ASR System
.................................... 4-8
ASR System Warning Light ................... 2.80. 4.8
Audio Equipment. Adding
........................ 3-18
Audio Systems
................................. 3-10
Electronic Climate Control System ................ 3-4
Overdrive
................................... 2-23
Transmission
........................... 2- 18. 2-2 1
Transmission Check
........................... 7-41
Transmission Fluid
............................ 6-18
Transmission Park Mechanism Check
............. 7-43
Transmission. Fluid Temperature Reading
......... 2-97
Transmission. Operation
....................... 2-21
Transmission. Shifting
......................... 2-21
Transmission. Starting Your Engine
.............. 2-18
Axle. Limited-Slip Rear
......................... 2-28
Ashtray
....................................... 2-50
Automatic
Axle. Rear
.................................... 6-24
9-1
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Downloaded from www.Manualslib.com manuals search engine Back-up Lamp Bulb Replacement ................. 6-43
Battery
....................................... 6-35
Jump Starting
................................. 5-2
Replacement, Passive Keyless Entry
............... 2-8
BBB Auto Line
.................................. 8-7
Belt, Engine Accessory
.......................... 6-79
Better Business Bureau Mediation
................... 8-7
Brake Warnings
................................ 5-2, 5-4
Adjustment
................................ 6-34
Fluid
....................................... 6-32
Master Cylinder
.............................. 6-32
Parking
..................................... 2-28
PedalTravel
................................. 6-3 4
Replacing System Parts
........................ 6-35
System Warning Light
......................... 2-78
Transmission Shift Interlock
.................... 2-3 1
Wear ....................................... 6-34
Brakes, Anti-Lock
............................... 4-6
Brake-Transmission Shift Interlock Check
........... 7-42
Braking
........................................ 4-5
Braking in Emergencies
........................... 4-9
Break-In, New Vehicle
.......................... 2- 15
BTSI
......................................... 2-31
BTSICheck
................................... 7-42
Bulb Replacement
.............................. 6-36
Bulbs, Replacement
........................... 6-73 Canadian
Roadside Assistance
.................... 8-6
Capacities and Specifications
...................... 6-74
Cassette Deck Service
........................... 7-40
Cassette Tape Player
.................. 3-1 1.3.13. 3.15
Cassette Tape Player Care
........................ 3-19
Center Console
................................. 2-48
Center High-Mounted Stoplamp Bulb Replacement
.... 6-41
Certification Label
.............................. 4-28
Chains. Tire
................................... 6-53
Changing a Flat Tire
............................. 5-22
Charging System Indicator Light
................... 2-76
Check Gauges Light
............................. 2-93
Checking Your Restraint Systems
.................. 1-31
Chemical Paint Spotting
.......................... 6-61
Child Restraints
................................ 1-26
Securing in the Passenger Seat Position
........... 1-26
TopStrap
................................... 1-26
WheretoPut
................................ l-26
Cigarette Lighter ............................... 2-50
Circuit Breakers and Fuses
....................... 6-65
Cleaner, Air
................................... 6-15
Cleaning Aluminum Wheels
.......................... 6-60
Coated Moldings
............................. 6-55
Convertible Hardtop
........................... 6-60
Convertible Top
.............................. 6-59
CarbonMonoxide
......................... 2.32. 4.27
9-2
~
Page 376 of 386

Downloaded from www.Manualslib.com manuals search engine Fabric ...................................... 6-55
Glass
....................................... 6-56
Inside of Your Corvette
........................ 6-54
Instrument Panel
............................. 6-56
Leather
..................................... 6-55
Outside of Your Corvette
....................... 6-58
Removable Roof Panels
........................ 6-57
Soft-Touch Paint Surfaces
...................... 6-56
Speakercovers
.............................. 6-56
Stains
...................................... 6-54
Tires
....................................... 6-60
Vinyl
....................................... 6-55
Weatherstrips
................................ 6-57
Wheels
..................................... 6-60
Windshield and Wiper Blades
................... 6-57
Climate Control, Automatic Electronic
............... 3-4
Climate Control, Manual
.......................... 3- 1
Clock, Setting the
................................ 3-10
Clutch, Hydraulic
............................... 6-22
Comfort Controls
................................ 3- 1
Compact Disc Care
............................. 3- 19
Compact Disc Player
............................ 3- 15
Compact Spare Tire ............................. 5-38
Competitive Driving
............................ 2- 19
Console, Center
................................ 2-48
Control of a Vehicle
.............................. 4-5
'Convertible Hardtop
............................. 2-64
Convertible Top
................................ 2-58 Convex
Outside Mirror
.......................... 2-47
Coolant
.................................. 5- 17. 6-25
High Fill Reservoir
............................ 5-19
High Fill Reservoir Cap
........................ 6-29
Recovery Tank
............................... 5-17
Coolant Heater. Engine
.......................... 2-20
Cooling System
................................ 5-15
Cornering Lamp Bulb Replacement ................ 6-40
Corvette Action Center
........................... 8-3
Courtesy Lamps
................................ 2-45
Courtesy Transportation
........................... 8-6
Cruise Control
................................. 2-38
Customer Assistance for Text Telephone Users
......... 8-3
Customer Assistance Information
................... 8-1
Customer Satisfaction Procedure
.................... 8-1
Damage. Finish ............................... 6-60
Daytime Running Lamps
......................... 2-44
Dead Battery
................................... 5-2
Defects. Reporting Safety
......................... 8-9
Defensive Driving
............................... 4-1
Defogger. Rear Window
.......................... 3-8
Defogging
................................. 3-3. 3-7
Defrosting
................................. 3-3. 3.7
Delayed Accessory
Bus (DAB) .................... 2-17
Dimensions. Vehicle ............................ 6-77
Dolby
B Noise Reduction ........................ 3-10
9-3