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Downloaded from www.Manualslib.com manuals search engine Part D: Recommended Fluids and
Lubricants
NOTE: Fluids and lubricants identified below by name,
part number or specification may be obtained from your
GM dealer.
USAGE
Engine Oil
Engine Coolant
FLUIDLUBRICANT
Engine oil with the American
Petroleum Institute Certified For
Gasoline Engines “Starburst”
symbol
of the proper viscosity. To
determine
the preferred viscosity
for your vehicle’s engine, see
“Engine Oil”
in the Index.
50/50 mixture of water (preferably
distilled) and good quality
ethylene glycol base antifreeze
(GM Part No. 1052753 or
equivalent) conforming
to GM
Specification 1825M or approved
recycled coolant conforming to
GM Specification
1825M.
USAGE FLUIDLUBRICANT
Coolant
Supplement GM Part No. 3634621 or
(GM Part No. 1052535 or
System Delco Supreme
11 @ Brake
Fluid
Hydraulic Brake equivalent
with
a complete flush
Hydraulic Clutch Hydraulic Clutch Fluid (GM
Part
System No. 12345347 or equivalent).
Power Steering
GM Hydraulic Power Steering
System Fluid
(GM Part No. 1052884 or
equivalent). and refill.
~~
equivalent DOT-3 brake fluid).
Manual (GM Part
No. 12345349 or
Transaxle Synchromesh
Transmission Fluid
DEXRON@-111 Automatic
Automatic
Transaxle Transmission Fluid.
Key Lock Lubricate with Multi-Purpose
Cylinders Lubricant
(GM Part
No.
12345 120) or synthetic
SAE
5W-30 engine oil.
equivalent).
7-43
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Downloaded from www.Manualslib.com manuals search engine USAGE
Manual
Transaxle Shift Linkage
Automatic
Transaxle Shift Linkage
Clutch Linkage
Pivot Points
Chassis
Lubrication
Windshield
Washer Solvent
FLUIDLUBRICANT
Chassis lubricant (GM Part
No. 1052497 or equivalent) or
lubricant meeting requirements
of
NLGI Grade 2, Category LB or
Engine oil. GC-LB.
Engine oil.
~~
Chassis lubricant (GM Part
No. 1052497 or equivalent) or
lubricant meeting requirements
of
NLGI Grade 2, Category LB or
GC-LB.
GM Optikleen@ Washer Solvent
(GM Part No. 105 15 15) or
equivalent.
USAGE
Hood Latch
Assembly
a. Pivots and
Spring Anchor
b. Release Pawl
1 .,,od and Door
Hinges, Fuel
Door Hinge,
Rear
Compartment
Lid Hinges, Rear
Folding Seat.
Weatherstrip
Conditioning
FLUID/IAJBRTCANT
a. Engine oil.
b. Chassis lubricant (GM Part
No. I052497 or equivalent) or
lubricant meeting requirements
of NLGI Grade 2, Category LB
or GC-LB.
Engine
oil or Lubriplate Lubricant
(GM Part
No. lOSOl09).
Dielectric Silicone Grease (GM
Part
No. 12345579 or equivalent).
See “Replacement Parts” in the Index for recommended
replacement filters, valves and spark
plugs.
7-44
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Downloaded from www.Manualslib.com manuals search engine Part E: Maintenance Record
After the scheduled services are performed, record the
date, odometer reading and who performed the service
in the boxes provided after the maintenance interval. Any
additional information from “Owner Checks and
Services” or “Periodic Maintenance” can be added on
the following record pages. Also, you should retain all
maintenance receipts. Your owner information portfolio
is
a convenient place to store them.
7-45
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Downloaded from www.Manualslib.com manuals search engine Maintenance Record
ODOMETER
DATE MAINTENANCE PERFORMED
SERVICED
BY READING
7-46
Page 309 of 340

Downloaded from www.Manualslib.com manuals search engine 0 Section 8 Customer Assistance Information
Here you will find out how to contact Chevrolet if you
need assistance. This section also tells
you how to obtain
service publications and how to report any safety
defects.
This section includes information on: The Customer
Satisfaction Procedure, Customer Assistance for
Hearing or Speech Impaired,
BBB Auto Line -
Alternative Dispute Resolution Program, Reporting
Safety Defects, Roadside Assistance, and Service and
Owner Publications.
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your
dealer and Chevrolet. Normally, any concern with the
sales transaction or the operation
of your vehicle will be
resolved by your dealer’s Sales or Service Departments.
Sometimes, however, despite the best intentions of all
concerned, misunderstandings can occur. If your
concern has not been resolved to your satisfaction, the
following steps should be taken:
STEP ONE -- Discuss your concern with a member of
dealer management. Normally, concerns can be quickly
resolved at that level. If the matter has already been
reviewed with
the Sales, Service, or Parts Manager,
contact the owner of the dealer or the General Manager.
STEP TWO -- If after contacting a member of dealer
management, it appears your concern cannot be resolved
by the dealer without further help, contact the Chevrolet
Customer Assistance Center by calling
1 -800-222- 1020.
In Canada, contact GM of Canada Customer Assistance
Center
in Oshawa by calling 1-800-263-3777 (English)
or 1-800-263-7854 (French).
In Mexico, call (525) 254-3777. In Puerto Rico, call
1-800-494-9992 (English) or 1-800-496-9993
(Spanish). In the
U.S. Virgin Islands, call
1-800-496-9994. In other overseas locations, contact
GM North American Export Sales in Canada by calling
1-905-644-4
1 12.
Page 310 of 340

Downloaded from www.Manualslib.com manuals search engine For prompt assistance, please have the following
information available to give
the Customer Assistance
Representative:
0
0
0
0
0
Your name, address, home and business telephone
numbers
Vehicle Identification Number (This is available
from the vehicle registration or title, or the plate at
the left top of the instrument panel and visible
through the windshield.)
Dealer name
and location
Vehicle delivery date and present mileage
Nature of concern
We encourage you to call the toll free number listed
previously
in order to give your inquiry prompt attention.
However,
if you wish to write Chevrolet, write to:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P. 0. Box 7047
Troy,
MI 48007-7047 Refer
to your Warranty and Owner Assistance
Information booklet for addresses of Canadian and
GM
Overseas offices.
When contacting Chevrolet, please remember that your
concern will likely be resolved in the dealer, using the
dealer’s facilities, equipment and personnel. That is why
we suggest you follow Step One first if you have
a
concern .
Customer Assistance for the Hearing
or Speech Impaired
(TDD)
To assist customers who have hearing difficulties,
Chevrolet has installed special TDD
(Telecommunication Devices
for the Deaf) equipment at
its Customer Assistance Center.
Any hearing or speech
impaired customer who has access to a TDD or a
conventional teletypewriter (TTY) can communicate
with Chevrolet by dialing: 1 -800-TDD-CHEV. (TDD
users
in Canada can dial 1-800-263-3830.)
8-2
Page 311 of 340

Downloaded from www.Manualslib.com manuals search engine GM Participation in BBB AUTO
LINE - Alternative Dispute
Resolution Program*
*This program may not be available in all states,
depending
on state law. Canadian owners refer to your
Warranty and Owner Assistance Information booklet.
General Motors reserves the right to change eligibility
limitations and/or to discontinue
its participation in this
program.
Both Chevrolet and your Chevrolet dealer are
committed
to making sure you are completely satisfied
with your new vehicle. Our experience has shown that,
if a situation arises where you feel your concern has not
been adequately addressed, the Customer Satisfaction
Procedure described earlier in this section is very
successful.
There may be instances where an impartial third-party
can assist
in arriving at a solution to a disagreement
regarding vehicle repairs or interpretation
of the New
Vehicle Limited Warranty.
To assist in resolving these
disagreements, Chevrolet voluntarily participates
in
BBB AUTO LINE. BBB
AUTO LINE
is an out-of-court program
administered by the Better Business Bureau system
to
settle disputes between customers and automobile
manufacturers. This program is available free of charge
to customers who currently own or lease a
GM vehicle.
If you are not satisfied after following the Customer
Satisfaction Procedure, you may contact
the BBB using
the toll-free telephone number, or write them at the
following address:
BBB AUTO
LINE
Council of Better Business Bureaus
4200 Wilson Boulevard
Suite 800
Arlington, VA
22203
Telephone: 1-800-955-5 100
To file a claim, you will be asked to provide your name
and address,
your Vehicle Identification Number (VIN),
and a statement
of the nature of your complaint.
Eligibility is limited
by vehicle age and mileage, and
other factors.
8-3
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Downloaded from www.Manualslib.com manuals search engine We prefer you utilize the Customer Satisfaction
Procedure before
you resort to AUTO LINE, but you
may contact the
BBB at any time. The BBB will attempt
to resolve
the complaint serving as an intermediary
between
you and Chevrolet. If this mediation is
unsuccessful, an informal hearing will be scheduled
where eligible customers may present their case
to an
impartial third-party arbitrator.
The arbitrator will make
a decision which you may
accept or reject. If you accept the decision, GM will be
bound by that decision. The entire dispute resolution
procedure should ordinarily take about forty days from
the time you file
a claim until a decision is made.
Some state laws may require
you to use this program
before filing a claim with
a state-run arbitration program
or in the courts. For further information, contact the
BBB at 1-800-955-5100 or the Chevrolet Customer
Assistance Center at 1-800-222-
1020.
REPORTING SAFETY DEFECTS
TO THE UNITED STATES
GOVERNMENT
If you believe that your vehicle has a defect which could
cause
a crash or could cause injury or death, you should
immediately inform
the National Highway Traffic
Safety Administration (NHTSA),
in addition to
notifying General Motors.
If NHTSA receives similar complaints, it may open an
investigation, and if
it finds that a safety defect exists in
a group
of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved
in individual problems between you, your dealer, or
General Motors.
To contact NHTSA, you may either call the Auto Safety
Hotline toll-free at 1-800-424-9393 (or
366-0 123 in the
Washington, D.C. area) or write to:
NHTSA,
U.S. Department of Transportation
Washington,
D.C. 20590
You can also obtain other information about motor
vehicle safety from the Hotline.
8-4