5077-2. Steps to take in an emergency
Owners Manual_USA_M0C043_en
7
When trouble arises
When using a flat-bed truck to
transport the vehicle, use tire
strapping belts. Refer to the
owner’s manual of the flat-bed
truck for the tire strapping
method.
In order to suppress vehicle
movement during transporta-
tion, set the parking brake and
turn the power switch off.
Your vehicle has not towing
hook. If towing is necessary, we
recommend having your vehicle
towed by your Toyota dealer or
commercial towing service.
Fluid leaks under the vehicle.
(Water dripping from the air
conditioning after use is nor-
mal.)
Flat-looking tires or uneven
tire wear
Engine coolant temperature
gauge needle continually
points higher than normal.
Voltmeter continually points
higher or lower than normal.
Engine oil pressure gauge
continually points lower than
normal.
Automatic transmission fluid
temperature warning mes-
sage is displayed
Changes in exhaust sound
Excessive tire squeal when
cornering
Strange noises related to the
suspension system
NOTICE
■Towing with a sling-type truck
Do not tow with a sling-type truck
to prevent body damage.
Using a flatbed truck
Emergency towing
If you think something
is wrong
If you notice any of the fol-
lowing symptoms, your
vehicle probably needs
adjustment or repair. Con-
tact your Toyota dealer as
soon as possible.
Visible symptoms
Audible symptoms
5087-2. Steps to take in an emergency
Owners Manual_USA_M0C043_en
Pinging or other noises
related to the engine
Engine misses, stumbling or
running roughly
Appreciable loss of power
Vehicle pulls heavily to one
side when braking
Vehicle pulls heavily to one
side when driving on a level
road
Loss of brake effectiveness,
spongy feeling, pedal almost
touches the floor
Operational symptoms
5097-2. Steps to take in an emergency
Owners Manual_USA_M0C043_en
7
When trouble arises
■Brake system warning light (warning buzzer)
■Brake system warning light (warning buzzer)
■High coolant temperature warning light*
*: This light illuminates on the mu lti-information display with a message.
If a war ning light tur ns on or a war ning buzzer
sounds
Calmly perform the following actions if any of the warning
lights comes on or flashes. If a light comes on or flashes, but
then goes off, this does not necessarily indicate a malfunc-
tion in the system. However, if this continues to occur, have
the vehicle inspected by your Toyota dealer.
Actions to the warning lights or warning buzzers
Warning lightDetails/Actions
(U.S.A.)
or
(Red)
(Canada)
Indicates that:
The brake fluid level is low; or
The brake system is malfunctioning
Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer. C ontinuing to drive the vehi-
cle may be dangerous.
Warning lightDetails/Actions
(Yellow)
Indicates a malfunction in:
The parking brake system;
The regenerative braking system; or
The electronically controlled brake system
Have the vehicle inspecte d by your Toyota dealer
immediately.
Warning lightDetails/Actions
Indicates that the engine is overheating
Immediately stop the v ehicle in a safe place.
Handling method ( P.543)
5107-2. Steps to take in an emergency
Owners Manual_USA_M0C043_en
■Charging system warning light* (warning buzzer)
*: This light illuminates on the mu lti-information display with a message.
■Low engine oil pressure warning light* (warning buzzer)
*: This light illuminates on the mu lti-information display with a message.
■Malfunction indicator lamp
■SRS warning light
Warning lightDetails/Actions
Indicates a malfunction in t he vehicle’s charging system
Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer.
Warning lightDetails/Actions
Indicates that the engine oil pressure is excessively low
Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer.
Warning lightDetails/Actions
(U.S.A.)
or
(Canada)
Indicates a malfunction in:
The hybrid system;
The electronic engine control system; or
The electronic throttle control system
Have the vehicle inspecte d by your Toyota dealer
immediately.
Warning lightDetails/Actions
Indicates a malfunction in:
The SRS airbag system;
The front passenger occupant classification system; or
The seat belt pretensioner system
Have the vehicle inspecte d by your Toyota dealer
immediately.
5207-2. Steps to take in an emergency
Owners Manual_USA_M0C043_entems such as PCS (Pre-Collision
system) or the dynamic radar cruise
control with full-speed range is oper-
ating. If a warning message is
shown, be sure to decelerate the
vehicle or follow an instruction
shown on the multi
-information dis-
play.
A warning message is shown when
Brake Override System operates.
( P.188)
A warning message is shown when
Drive-Start Control ( P.193) or
Parking Support Brake (if equipped)
( P.307) operates. Follow the
instructions on the multi-information
display.
●If a message about an operation
of the power switch is displayed
An instruction for operation of the
power switch is shown when the
incorrect procedure for starting the
hybrid system is performed or the
power switch is operated incorrectly.
Follow the instructions shown on the
multi-information display to operate
the power switch again.
●If a message abou t a shift lever
operation is displayed
To prevent the shift lever from being
operated incorrectly or the vehicle
from moving unexpectedly, a mes-
sage that requires shifting the shift
lever may be sho wn on the multi-
information display . In that case, fol-
low the instruction of the message
and shift the shift lever.
●If a message or image about an
open/close state of a part or
replenishment of a consumable is
displayed
Confirm the part indicated by the
multi-information display or a warn-
ing light, and then perform the cop- ing method such as closing the
open door or replenishing a con-
sumable.
■If a message that indicates the
need for visiting your Toyota
dealer is displayed
The system or part shown on the
multi-information di splay is malfunc-
tioning. Have the vehicle inspected
by your Toyota dealer immediately.
■If a message that indicates the
need for referring to Owner’s
Manual is displayed
●If “Engine Coolant Temp High
Stop in a Safe Place See Owner’s
Manual” is shown, follow the
instructions ( P.543).
●If the following messages are
shown, there may be a malfunc-
tion.
Immediately stop the vehicle in a
safe place and contact your Toy-
ota dealer. Continuing to drive the
vehicle may be dangerous.
• “Hybrid System Malfunction”
• “Check Engine”
• “Traction battery system malfunc- tion”
• “Accelerator System Malfunction”
• “Hybrid System Stopped”
• “Smart Key System Malfunction See Owner’s Manual”
●If the following messages are
shown, there may be a malfunc-
tion.
Immediately have the vehicle
inspected by your Toyota dealer.
• “Oil Pressure Low Stop in a Safe Place See Owner’s Manual”
• “Braking Power Low Stop in a
Safe Place See Owner’s Manual”
●If “Maintenance Required for Trac-
tion Battery Cooling Parts See
Owner’s Manual” is shown, the fil-
ter may be clogged, the air intake
vent may be blocked, or there may
be a gap in the duct. Therefore,
perform the follo wing correction
procedure.
• If the air intake vent or filter of the
5217-2. Steps to take in an emergency
Owners Manual_USA_M0C043_en
7
When trouble arises
hybrid battery (traction battery)
are dirty, perform the procedures
on P.489 to clean them.
• If the warning message is shown when the air intake vent and filter
of the hybrid battery (traction bat-
tery) are not dirty, have the vehicle
inspected at you r Toyota dealer.
■If “Shift to P Before Exiting
Vehicle” or “Shift to P when
Parked” is displayed
Message is displayed when the
driver’s door is opened without turn-
ing the power switch to OFF with the
shift lever in any position other than
P.
Shift the shift lever to P.
■If “Shift is in N Release Acceler-
ator Before Shif ting” is shown
Message is displayed when the
accelerator pedal has been
depressed and the shift lever is in N.
Release the accelerator pedal and
shift the shift lever to D, S or R.
■If “Auto Power OFF to Conserve
Battery” is displayed
Power was turned off due to the
automatic power off function.
Next time when starting the hybrid
system, increase the hybrid system
speed slightly and maintain that
level for approximately 5 minutes to
recharge the 12-volt battery.
■If “Headlight System Malfunc-
tion Visit Your Dealer” is dis-
played
The following systems may be mal-
functioning. Have the vehicle
inspected by your Toyota dealer
immediately.
●The LED headlight system
●The automatic headlight leveling
system (if equipped)
●Automatic High Beam
■If “Engine Oil Level Low Add or
Replace” is displayed
The engine oil le vel may be low.
Check the level o f the engine oil,
and add engine oil if necessary. This
message may be displayed if the
vehicle is stopped on a slope. Move
the vehicle to a l evel surface and
check if the message disappears.
■If “Hybrid System Stopped
Steering Power Low” is dis-
played
This message is displayed if the
hybrid system is stopped while driv-
ing.
When steering wheel operations are
heavier than usual, grip the steering
wheel firmly and operate it using
more force than usual.
■If “Maintenance Required
Soon” is displayed
Indicates that all maintenance
according to the driven distance on
the maintenance schedule
* should
be performed soon.
Comes on approximately 4500
miles (7200 km) after the message
has been reset.
If necessary, perform maintenance.
Please reset the m essage after the
maintenance is performed.
( P.457)
*: Refer to the separate “Scheduled
Maintenance Guide” or “Owner’s
Manual Supplement” for the main-
tenance interval applicable to your
vehicle.
■If “Maintenance Required Visit
Your Dealer” is displayed
Indicates that all maintenance is
required to correspond to the driven
distance on the maintenance sched-
ule
*.
Comes on approximately 5000
miles (8000 km) after the message
has been reset. (The indicator will
not work properly unless the mes-
5227-2. Steps to take in an emergency
Owners Manual_USA_M0C043_ensage has been reset.)
Perform the necessary mainte-
nance. Please reset the message
after the maintenance is performed.
(
P.457)
*: Refer to the separate “Scheduled
Maintenance Guide” or “Owner’s
Manual Supplement” for the main-
tenance interval applicable to your
vehicle.
■If “Oil Maintenance Required
Soon” is displayed
Indicates that the engine oil should
be scheduled to be changed.
Check the engine oil and change it if
necessary. After changing the
engine oil, make sure to reset the
message. ( P.467)
■If “Oil Maintenance Required” is
displayed
Indicates that the engine oil should
be changed.
Check and change t he engine oil,
and oil filter by your Toyota dealer.
After changing the engine oil, make
sure to reset the message.
( P.467)
■If a message that indicates the
malfunction of front camera is
displayed
The following sys tems may be sus-
pended until the pr oblem shown in
the message is resolved. ( P.247,
509)
●PCS (Pre-Collis ion System)
●LTA (Lane Tracing Assist)
●Automatic High Beam
●RSA (Road Sign Assist) (if
equipped)
●Dynamic radar cruise control with
full-speed range
■If a message that indicates the
malfunction of radar sensor is
displayed
The following systems may be sus-
pended until the problem shown in
the message is resolved. (P.247,
509)
●PCS (Pre-Collision System)
●LTA (Lane Tracing Assist)
●Dynamic radar cruise control with
full-speed range
■If “Radar Cruise Control
Unavailable See Owner’s Man-
ual” is displayed
The dynamic radar cruise control
with full-speed range system is sus-
pended temporarily or until the prob-
lem shown in the message is
resolved. (causes and coping meth-
ods: P.247)
■If “Radar Cruise Control
Unavailable” is displayed
The dynamic radar cruise control
with full-speed range system cannot
be used temporarily. Use the system
when it becomes available again.
■Warning buzzer
P.519
5317-2. Steps to take in an emergency
Owners Manual_USA_M0C043_en
7
When trouble arises
replace the temporary spare tire
after the tire press ure warning light
comes on, the light remains on.
■If you have a flat rear tire on a
road covered with snow or ice
Install the temporary spare tire on
one of the front whe els of the vehi-
cle. Perform the following steps and
fit tire chains to the rear tires:
1 Replace a front ti re with the tem-
porary spare tire.
2 Replace the flat rear tire with the
tire removed from the front of the
vehicle.
3 Fit tire chains to the rear tires.
WARNING
■When using the temporary
spare tire
●Remember that the temporary
spare tire provided is specifi-
cally designed for use with your
vehicle. Do not use your tempo-
rary spare tire on another vehi-
cle.
●Do not use more than one tem-
porary spare tires simultane-
ously.
●Replace the temporary spare
tire with a standard tire as soon
as possible.
●Avoid sudden acceleration,
abrupt steering, sudden brak-
ing and shifting operations that
cause sudden engine braking.
■When the spare tire is
attached
The vehicle speed may not be
correctly detecte d, and the follow-
ing systems may not operate cor-
rectly:
• ABS & Brake assist
• VSC
• TRAC
• AUTO LSD (if equipped)
• PCS (Pre-Collision System)
• Automatic High Beam (if equipped)
• LTA (Lane Tracing Assist)
• Dynamic radar cruise control with full-speed range
• EPS
• Trailer Sway Control
• Tire pressure warning system
• BSM (Blind Spot Monitor)
• Panoramic view monitor (if equipped)
• Multi-terrain Monitor (if equipped)
• Toyota parking assist monitor (if equipped)
• Intuitive parking assist
• PKSB (Parking Support Brake)
• Navigation system (if equipped)
Also, not only c an the following
system not be utilized fully, but it
may even negatively affect the
drive-train components:
• 4WD system (if equipped)
■Speed limit when using the
temporary spare tire
Do not drive at speeds in excess
of 50 mph (80 km/h) when a tem-
porary spare tire is installed on
the vehicle.
The temporary spare tire is not
designed for driving at high
speeds. Failure to observe this
precaution may lead to an acci-
dent causing death or serious
injury.