612What to do if... (Troubleshooting)
1-1.What to d o if... (Tro ubleshoo ting)What to do if... (Troubleshooting)
If you lose your mechanical keys,
new genuine mechanical keys
can be made by any authorized
Toyota retailer or Toyota autho-
rized repairer, or any reliable
repairer. ( P.570)
If you lose your electronic keys,
the risk of vehicle theft increases
significantly. Contact any autho-
rized Toyota retailer or Toyota
authorized repairer, or any reli-
able repairer immediately.
( P.570)
Is the key battery weak or
depleted? ( P.511)
Is the power switch in ON?
When locking the doors, turn the
power switch off. ( P.313)
Is the electronic key left inside
the vehicle?
When locking the doors, make
sure that you have the electronic
key on your person.
The function may not operate
properly due to the condition of
the radio wave. ( P.254)
Is the child-protector lock set?
The rear door cannot be opened
from inside the vehicle when the
lock is set. Open the rear door
from outside and then unlock the
child-protector lock. ( P.239)
Did you press the power switch
while firmly depressing the brake
pedal? ( P.310)
Is the shift lever in P? (P.310)
Is the electronic key anywhere
detectable inside the vehicle?
( P.253)
Vehicles with steering lock func-
tion: Is the steering wheel
unlocked? ( P.311)
Is the electronic key battery
weak or depleted?
In this case, the hybrid system
If you have a problem, check
the following before contacting
any authorized Toyota retailer
or Toyota authorized repairer,
or any reliable repairer.
The doors cannot be locked,
unlocked, opened or closed
You lose your keys
The doors cannot be locked
or unlocked
The rear door cannot be
opened
If you think something is
wrong
The hybrid system does not
start
618Alphabetical Index
Cruise control ............................. 381
Drive information ................ 204, 216
Driving information ............. 201, 216
Dynamic radar cruise control with
full-speed range ....................... 368
Energy monitor........................... 226
Head-up display ......................... 222
LTA (Lane-Tracing Assist) ......... 359
Multi-information display .... 199, 211
Parking Support Brake function . 405
Pre-collision warning .................. 343
RCTA ......................................... 387
RSA (Road Sign Assist) ............. 365
Toyota parking assist-sensor ..... 395
Warning messages .................... 544
Do-it-yourself maintenance . 472, 474
Door lock
Back door ................................... 240
Side doors .................................. 235
Smart entry & start system......... 253
Wireless remote control ............. 233
Doors
Automatic door locking and unlock-
ing system ............................... 239
Back door ................................... 240
Door glasses .............................. 279
Door lock .................................... 235
Open door warning buzzer......... 238
Outside rear view mirrors ........... 277
Rear door child-protectors ......... 239
Side doors .................................. 235
Double locking system .................. 78
Drive information .................. 204, 216
Driver’s seat belt reminder light.. 541
Driver’s seat position memory .... 261
Driving position memory ............ 261
Memory recall function ............... 262
Drive-Start Control (DSC)
Sudden start restraint control ..... 294
Driving
Break-in tips ............................... 289Correct posture ............................ 33
Driving mode select switch......... 411
Plug in Hybrid Electric Vehicle ... 100
Procedures ................................. 288
Winter drive tips ......................... 422
Driving information display . 201, 212
Driving mode select switch ......... 411
Driving position memory ............. 261
Memory recall function ............... 262
Driving support system information
display ................................. 204, 216
DSC (Drive-Start Control)
Sudden start restraint control ..... 294
Dynamic radar cruise control with
full-speed range
Function ..................................... 368
Warning message ...................... 544
E
eCall ................................................. 66
ECB (Electronically Controlled Brake
System) ....................................... 415
Eco drive mode .............................411
E-Four (Electronic On-Demand AWD
system) ........................................416
Elapsed time.......................... 204, 216
Electric motor
Location........................................ 84
Specification ............................... 586
Electric Power Steering (EPS)
Function ..................................... 416
Warning light .............................. 536
Electronically Controlled Brake Sys-
tem (ECB) .................................... 415
Electronic key
Battery-saving function............... 254
If the electronic key does not operate
properly .................................... 571
Replacing the battery ................. 511
Electronic sunshade..................... 282
Jam protection function .............. 283
619Alphabetical Index
Operation ................................... 282
Emergency, in case of
If a warning buzzer sounds ........ 534
If a warning light turns on ........... 534
If a warning message is displayed
................................................. 544
If the 12-volt battery is discharged
................................................. 573
If the electronic key does not operate
properly.................................... 571
If the fuel filler door cannot be
opened..................................... 570
If the hybrid system will not start 568
If the vehicle is submerged or water
on the road is rising ................. 527
If you have a flat tire........... 548, 559
If you lose your keys .................. 570
If you think something is wrong.. 532
If your vehicle becomes stuck .... 582
If your vehicle has to be stopped in
an emergency .......................... 526
If your vehicle needs to be towed
................................................. 529
If your vehicle overheats ............ 578
Emergency brake signal .............. 416
Emergency flashers ..................... 526
Emergency tire puncture repair kit
..................................................... 548
Energy monitor ............................. 226
Engine
Compartment ............................. 479
Exhaust gas precautions.............. 47
Hood .......................................... 476
How to start the hybrid system... 310
Identification number.................. 585
If the hybrid system will not start 568
If your vehicle has to be stopped in
an emergency .......................... 526
Overheating ............................... 578
Power switch .............................. 310
Engine coolantCapacity ..................................... 588
Checking .................................... 481
High coolant temperature warning
light .......................................... 535
Preparing and checking before win-
ter ............................................. 422
Warning light .............................. 535
Engine coolant temperature 187, 193
Engine oil
Capacity ..................................... 587
Checking .................................... 479
Preparing and checking before win-
ter ............................................. 422
Warning light .............................. 535
EPS (Electric Power Steering)
Function ..................................... 416
Warning light .............................. 536
EV/HV mode selection switch........ 86
EV driving range ........................... 103
EV mode ..........................................85
Exhaust gas precautions ............... 47
Extended Headlight Lighting system
..................................................... 327
F
Flat tire ................................... 548, 559
Tire pressure warning system .... 488
Floor mats ....................................... 32
Fluid
Brake .......................................... 590
Hybrid transmission.................... 589
Rear differential .......................... 589
Washer ....................................... 483
Fog lights
Replacing light bulbs ..................516
Switch......................................... 331
Footwell lights............................... 443
Front fog lights
Replacing light bulbs ..................516
Switch......................................... 331
Front passenger’s seat belt reminder
621Alphabetical Index
charge mode ................................. 85
Hybrid system
ACCESSORY mode .................. 313
Acoustic Vehicle Alerting System 92
Brake Override System .............. 289
Emergency shut off system.......... 99
Energy monitor/consumption screen
................................................. 226
High voltage components ............ 95
How to start the hybrid system... 310
Hybrid System Indicator ..... 187, 196
If the hybrid system will not start 568
If your vehicle has to be stopped in
an emergency .......................... 526
Ignition switch (power switch) .... 310
Overheating ............................... 578
Plug in Hybrid Electric Vehicle ... 100
Plug-in hybrid system precautions95
Power (ignition) switch ............... 310
Regenerative braking ................... 90
Starting the hybrid system ......... 310
Hybrid System Indicator ...... 187, 196
Hybrid transmission ..................... 315
I
Identification number
Engine ........................................ 585
Vehicle ....................................... 584
Ignition switch (power switch) .... 310
Auto power off function .............. 313
Changing the power switch modes
................................................. 313
If your vehicle has to be stopped in
an emergency .......................... 526
Starting the hybrid system ......... 310
Illuminated entry system ............. 443
Immobilizer system ........................ 77
Indicators ...................................... 180
Initialization
Items to initialize ........................ 609
Panoramic moon roof................. 283Power back door ........................ 248
Power windows .......................... 279
Tire pressure warning system .. 492,
493
Inside rear view mirror ......... 267, 268
Installing a child restraint system to
a front passenger seat ................. 52
Instrument cluster light control. 191,
199
Interior lights ................................. 443
Switch......................................... 444
Intrusion sensor.............................. 80
ISOFIX lower anchorages ..............63
J
Jack
Positioning a floor jack ............... 477
Vehicle-equipped jack ........ 549, 560
Jack handle ...........................549, 560
Jam protection function
Electronic sunshade ................... 283
Panoramic moon roof ................. 283
Power back door opener and closer
................................................. 246
Power windows .......................... 279
K
Keyless entry
Smart entry & start system ......... 253
Wireless remote control ............. 233
Keys ............................................... 232
Battery-saving function............... 254
Electronic key .............................232
If the electronic key does not operate
properly .................................... 571
If you lose your keys ..................570
Key number plate .......................232
Keyless entry...................... 233, 253
Mechanical key .......................... 234
Power switch .............................. 310
622Alphabetical Index
Replacing the battery ................. 511
Warning buzzer .......................... 253
Wireless remote control key....... 233
Knee airbags ................................... 39
L
Lane Tracing Assist (LTA) ........... 353
Operation ................................... 353
Warning messages .................... 363
Language (multi-information dis-
play) ............................. 208, 217, 596
Lever
Auxiliary catch lever ................... 476
Hood lock release lever ............. 476
Shift lever ................................... 315
Tilt and telescopic steering lock
release lever ............................ 266
Turn signal lever ........................ 319
Wiper lever ......................... 332, 334
License plate lights
Light switch ................................ 326
Replacing light bulbs .................. 516
Light bulbs
Replacing ................................... 516
Wattage...................................... 591
Lights
Automatic High Beam system .... 328
Emergency flasher switch .......... 526
Extended Headlight Lighting system
................................................. 327
Fog light switch .......................... 331
Front interior lights ..................... 444
Headlight switch ......................... 326
Illuminated entry system ............ 443
Interior lights .............................. 444
Luggage compartment light 242, 245
Personal lights ........................... 444
Rear interior light........................ 444
Replacing light bulbs .................. 516
Turn signal lever ........................ 319
Vanity lights................................ 453Wattage ...................................... 591
Lock steering column................... 311
LTA (Lane Tracing Assist) ........... 353
Operation ...................................353
Warning messages .................... 363
Luggage compartment light 242, 245
Luggage cover .............................. 450
M
Maintenance
Do-it-yourself maintenance ........ 474
Maintenance data.......................584
Maintenance requirements......... 472
Malfunction indicator lamp .......... 536
Menu icons .................................... 200
Meter
“ODO TRIP” switch ............ 191, 199
Clock .................................. 192, 193
Head-up display ......................... 222
Hybrid System Indicator ..... 190, 196
Indicators.................................... 180
Meter control switches ....... 200, 212
Meters ................................187, 193
Multi-information display ....199, 211
Settings ...................... 206, 217, 596
Units ................................... 208, 220
Warning lights .................... 534, 544
Warning messages .................... 209
Meter control switches ......... 200, 212
Mirrors
Digital Rear-view Mirror.............. 268
Inside rear view mirror................ 267
Outside rear view mirror defoggers
................................................. 432
Outside rear view mirrors ........... 277
Vanity mirrors .............................453
Multi-information display ..... 199, 211
Audio system-linked display204, 216
BSM (Blind Spot Monitor)........... 387
Changing the display..........200, 212
Convenience Services (Suggestion
625Alphabetical Index
Digital Rear-view Mirror ............. 268
Inside rear view mirror ............... 267
Outside rear view mirrors ........... 277
Rear window defogger ................. 432
Rear window wiper ....................... 334
Refueling ....................................... 336
Capacity ..................................... 586
Fuel types .................................. 586
If the fuel filler door cannot be
opened..................................... 570
Opening the fuel tank cap .......... 336
Regenerative braking ..................... 90
Remote Air Conditioning System 438
Replacing
Electronic key battery................. 511
Fuses ......................................... 513
Light bulbs.................................. 516
Tires ........................................... 559
Wiper insert ................................ 508
Road accident cautions ................. 97
Road Sign Assist .......................... 364
RSA (Road Sign Assist) ............... 364
S
Seat belt reminder light........ 541, 542
Seat belts ........................................ 35
Adjusting the seat belt shoulder
anchor height ............................. 37
Child restraint system installation 61
Cleaning and maintaining the seat
belt ........................................... 469
Emergency Locking Retractor (ELR)
................................................... 37
How to wear your seat belt .......... 36
How your child should wear the seat
belt ............................................. 36
Pregnant women, proper seat belt
use ............................................. 35
Reminder light and buzzer . 541, 542
Seat belt pretensioners ................ 37
SRS warning light ...................... 536Seat heaters .................................. 440
Seat position memory ..................261
Seats
Adjustment precautions...... 258, 259
Adjustment ......................... 258, 259
Armrest....................................... 462
Cleaning ..................................... 469
Driving position memory............. 261
Folding down the rear seatbacks260
Head restraint.............................264
Properly sitting in the seat ............ 33
Seat heaters ............................... 440
Seat position memory ................ 261
Seat ventilators .......................... 440
Seat ventilators .............................440
Secondary Collision Brake .......... 416
Sensor
Automatic headlight system ....... 326
Automatic High Beam system .... 328
BSM (Blind Spot Monitor)........... 388
Digital Rear-view Mirror.............. 271
Front camera .............................. 338
Humidity sensor ......................... 437
Inside rear view mirror................ 267
Intrusion sensor and tilt sensor .... 80
LTA (Lane Tracing Assist).......... 353
Parking Support Brake function
(rear-crossing vehicles)............388
Parking Support Brake function
(static objects) .......................... 395
Radar sensor.............................. 338
Rain-sensing windshield wipers .333
RCTA ......................................... 388
Tilt sensor.....................................80
Toyota parking assist-sensor ..... 395
Toyota Safety Sense ..................338
Service plug .................................... 95
Shift lever ...................................... 315
If the shift lever cannot be shifted
from P ...................................... 316
Shift lock system .......................... 316
704
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