2023 TOYOTA RAV4 PLUG-IN HYBRID key

4667-1. Maintenance and care
7-1.Mainte nance a nd care
Working from top to bottom, lib-
erally apply water to the vehicle
body, wheel wells and underside
of the vehicle to remove any dirt
and dust.
Wash the vehicle body using a
sponge or soft cloth, such as a
chamois.
For hard-to-remove marks, use
car wash soap and rinse thor-
oughly with water.
Wipe away any water.
Wax the vehicle when the water-
proof coating deteriorates.
If water does not bead on a clean sur-
face, apply wax when the vehicle body
is cool.
■Before car washes
Check that the fuel filler door and
charging port lid on your vehicle are
closed properly.
■Automatic car washes
●Before washing the vehicle:
• Fold the mirrors
• Turn off the power back door (if
equipped)
Start washing from the front of the vehi-
cle. Make sure to extend the mirrors
before driving.
●Brushes used in automatic car
washes may scratch the vehicle sur-
face, parts (wheel, etc.) and harm
your vehicle’s paint.
●Rear spoiler may not be washable in
some automatic car washes. There
may also be an increased risk of dam-
age to vehicle.
■High pressure car washes
As water may enter the cabin, do not
bring the nozzle tip near the gaps
around the doors or perimeter of the
windows, or spray these areas continu-
ously.
■Note for a smart entry & start sys-
tem
If the door handle becomes wet while
the electronic key is within the effective
range, the door may lock and unlock
repeatedly. In that case, follow the fol-
lowing correction procedures to wash
the vehicle:
●Place the key in a position 2 m (6 ft.)
or more separate from the vehicle
while the vehicle is being washed.
(Take care to ensure that the key is
not stolen.)
●Set the electronic key to battery-sav-
ing mode to disable the smart entry &
start system. (P.254)
■Wheels and wheel ornaments
●Remove any dirt immediately by using
a neutral detergent.
●Wash detergent off with water imme-
diately after use.
●To protect the paint from damage,
make sure to observe the following
precautions.
• Do not use acidic, alkaline or abrasive
detergent.
• Do not use hard brushes.
• Do not use detergent on the wheels
when they are hot, such as after driv-
ing or parking in hot weather.
Cleaning and protecting
the vehicle exterior
Perform the following to pro-
tect the vehicle and maintain it
in prime condition:
Cleaning instructions

485
7
7-3. Do-it-yourself maintenance
Maintenance and care
mechanical key to lock/unlock the
doors.
●Start the hybrid system with the power
switch in ACC. The hybrid system may not start with the power switch turned off. However, the hybrid sys-
tem will operate normally from the second attempt.
●The power switch mode is recorded by the vehicle. If the 12-volt battery is reconnected, the vehicle will return
the power switch mode to the status it was in before the 12-volt battery was disconnected. Make sure to turn off
the power switch before disconnect the 12-volt battery. Take extra care when connecting the 12-volt battery if
the power switch mode prior to dis- charge is unknown.
If the hybrid system will not start even
after multiple attempts at all methods above, contact any authorized Toyota retailer or Toyota authorized repairer, or
any reliable repairer.
WARNING
■Chemicals in the 12-volt battery
The 12-volt battery contains poison-
ous and corrosive sulfuric acid and may produce hydrogen gas which is flammable and explosive. To reduce
the risk of death or serious injury, take the following precautions while work-ing on or near the 12-volt battery:
●Do not cause sparks by touching the 12-volt battery terminals with
tools.
●Do not smoke or light a match near
the 12-volt battery.
●Avoid contact with eyes, skin and
clothes.
●Never inhale or swallow electrolyte.
●Wear protective safety glasses when working near the 12-volt bat-
tery.
●Keep children away from the 12- volt battery.
■Where to safely charge the 12-volt battery
Always charge the 12-volt battery in
an open area. Do not charge the 12- volt battery in a garage or closed room where there is not sufficient
ventilation.
■Emergency measures regarding
electrolyte
●If electrolyte gets in your eyes
Flush your eyes with clean water for
at least 15 minutes and get immediate
medical attention. If possible, con-
tinue to apply water with a sponge or
cloth while traveling to the nearest
medical facility.
●If electrolyte gets on your skin
Wash the affected area thoroughly. If
you feel pain or burning, get medical
attention immediately.
●If electrolyte gets on your clothes
It can soak through clothing on to
your skin. Immediately take off the
clothing and follow the procedure
above if necessary.
●If you accidentally swallow electro- lyte
Drink a large quantity of water or milk.
Get emergency medical attention
immediately.
■When there is insufficient 12-volt
battery fluid
Do not use if there is insufficient fluid in the 12-volt battery. There is a pos-
sible danger that the 12-volt battery may explode.

511
7
7-3. Do-it-yourself maintenance
Maintenance and care
■If the key battery is depleted
The following symptoms may occur:
●The smart entry & start system and
wireless remote control will not func- tion properly.
●The operational range will be reduced.
Prepare the following before replac-
ing the battery:
 Flathead screwdriver
 Small flathead screwdriver
 Lithium battery CR2450
■Use a CR2450 lithium battery
●Batteries can be purchased at any
authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer, local electrical appliance
shops or camera stores.
●Replace only with the same or equiva-
lent type recommended by the manu- facturer.
●Dispose of used batteries according to the local laws.
NOTICE
■To prevent damage
●Be careful not to damage the claws
when replacing the wiper insert.
●After the wiper blade is removed
from the wiper arm, place a cloth, etc., between the rear window and wiper arm to prevent damage to the
rear window.
●Be sure not to pull excessively on
the wiper insert or deform its metal plates.
Electronic key battery
Replace the battery with a new
one if it is depleted.
Items to prepare

5127-3. Do-it-yourself maintenance
1Release the lock and remove
the mechanical key.
2 Remove the key cover.
Use a screwdriver of an appropriate size. Forcedly prying may cause the cover damaged.
To prevent damage to the key, cover the tip of the flathead screwdriver with a rag.
3 Remove the depleted battery
using a small flathead screw-
driver.
When removing the cover, the elec- tronic key module may stick to the cover and the battery may not be visi-
ble. In this case, remove the electronic key module in order to remove the bat-tery.
Insert a new battery with the “+” termi-
nal facing up.
4 When installing, reverse the
steps listed.
Replacing the battery
WARNING
■Battery precautions
Observe the following precautions.
Failure to do so may result in death or serious injury.
●Do not swallow the battery. Doing
so may cause chemical burns.
●A coin battery or button battery is
used in the electronic key. If a bat- tery is swallowed, it may cause severe chemical burns in as little as
2 hours and may result in death or serious injury.
●Keep away new and removed bat-teries from children.
●If the cover cannot be firmly closed, stop using the electronic key and stow the key in the place where
children cannot reach, and then contact any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer as soon as possible.
●If you accidentally swallow a battery or put a battery into a part of your body, get emergency medical atten-
tion immediately.

513
7
7-3. Do-it-yourself maintenance
Maintenance and care
1 Turn the power switch off.
Confirm that the charging connector is not connected. Also, do not use the
Remote Air Conditioning System during the procedure.
2 Open the fuse box cover.
Engine compartment: Type A
fuse box
Push claws and to completely
release the lock, and then lift up the
cover.
Engine compartment: Type B
fuse box
Push claws and to completely
release the lock, and then lift up the
cover.
WARNING
■To prevent battery explosion or leakage of flammable liquid or
gas
●Replace the battery with a new bat- tery of the same type. If a wrong
type of battery is used, it may explode.
●Do not expose batteries to extremely low pressure due to high altitude or extremely high tempera-
tures.
●Do not burn, break or cut a battery.
■Certification for the electronic key battery
CAUTION
RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT
TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUC-
TIONS
NOTICE
■When replacing the battery
Use a flathead screwdriver of appro- priate size. Applying excessive force may deform or damage the cover.
■For normal operation after replacing the battery
Observe the following precautions to prevent accidents:
●Always work with dry hands.
Moisture may cause the battery to rust.
●Do not touch or move any other component inside the remote con-trol.
●Do not bend either of the battery terminals.
Checking and replacing
fuses
If any of the electrical compo-
nents do not operate, a fuse
may have blown. If this hap-
pens, check and replace the
fuses as necessary.
Checking and replacing
fuses
AB
AB

8
525
8
When trouble arises
When trouble arises
8-1. Essential information
Emergency flashers .......... 526
If your vehicle has to be
stopped in an emergency
....................................... 526
If the vehicle is submerged or
water on the road is rising
....................................... 527
8-2. Steps to take in an emer-
gency
If your vehicle needs to be
towed .............................. 529
If you think something is wrong
....................................... 532
If a warning light turns on or a
warning buzzer sounds... 534
If a warning message is dis-
played ............................. 544
If you have a flat tire (vehicles
without spare tire) ........... 548
If you have a flat tire (vehicles
with spare tire) ................ 559
If the hybrid system will not
start ................................ 568
If you lose your keys ......... 570
If the fuel filler door cannot be
opened ........................... 570
If the electronic key does not
operate properly ............. 571
If the 12-volt battery is dis-
charged .......................... 573
If your vehicle overheats... 578
If the vehicle becomes stuck
....................................... 582

5688-2. Steps to take in an emergency
One of the following may be the
cause of the problem:
 The AC charging cable may be
attached to the vehicle.
( P.135)
 The electronic key may not be
functioning properly. ( P.571)
 There may not be sufficient fuel
in the vehicle’s tank.
Refuel the vehicle. ( P.336)
 There may be a malfunction in
the immobilizer system. ( P.77)
 There may be a malfunction in
the steering lock system (if
equipped).
 The hybrid system may be mal-
functioning due to an electrical
problem such as electronic key
battery depletion or a blown fuse.
However, depending on the type
of malfunction, an interim mea-
sure is available to start the
hybrid system. ( P.569)
NOTICE
■Driving with tire chains and the compact spare tire
Do not fit tire chains to the compact spare tire.
Tire chains may damage the vehicle
body and adversely affect driving per- formance.
■When replacing the tires
When removing or fitting the wheels, tires or the tire pressure warning
valve and transmitter, contact any authorized Toyota retailer or Toyota authorized repairer, or any reliable
repairer as the tire pressure warning valve and transmitter may be dam-aged if not handled correctly.
If the hybrid system will
not start
Reasons for the hybrid system
not starting vary depending on
the situation. Check the follow-
ing and perform the appropri-
ate procedure:
The hybrid system will not
start even though the cor-
rect starting procedure is
being followed ( P.310)

5708-2. Steps to take in an emergency
1Remove the cover inside the
luggage compartment by insert-
ing a screwdriver.
When removing the cover, to prevent damage, cover the tip of the screw-driver with a rag.
2 Pull the lever.
Using the lever to open the fuel filler
door may not allow for an adequate reduction in fuel tank pressure before refueling. To prevent fuel from spilling
out, turn the cap slowly when removing it.
During refueling, fuel may spill out from
the filler opening due to air being dis- charged from inside the fuel tank.
If you lose your keys
New genuine keys can be
made by any authorized
Toyota retailer or Toyota
authorized repairer, or any reli-
able repairer using the other
key and the key number
stamped on your key number
plate. Keep the plate in a safe
place such as your wallet, not
in the vehicle.
NOTICE
■When an electronic key is lost
If the electronic key remains lost, the
risk of vehicle theft increases signifi- cantly. Visit any authorized Toyota retailer or Toyota authorized repairer,
or any reliable repairer immediately with all remaining electronic keys that were provided with your vehicle.
If the fuel filler door can-
not be opened
If the fuel filler door opener
switch cannot be operated,
contact any authorized Toyota
retailer or Toyota authorized
repairer, or any reliable
repairer to service the vehicle.
In case where refueling is
urgently necessary, the follow-
ing procedure can be used to
open the fuel filler door.
Opening the fuel filler door