Page 573 of 718

571
8
8-2. Steps to take in an emergency
When trouble arises
Therefore, fill the fuel tank carefully and
slowly.
■When the electronic key does not work properly
●Make sure that the smart entry & start system has not been deactivated in
the customization setting. If it is off, turn the function on. (Customizable features: P.601)
●Check if battery-saving mode is set. If it is set, cancel the function. ( P.254)
●The electronic key function may have
stopped. ( P.254)
If the electronic key
does not operate prop-
erly
If communication between the
electronic key and vehicle is
interrupted ( P.254) or the
electronic key cannot be used
because the battery is
depleted, the smart entry &
start system, push button start
and wireless remote control
cannot be used. In such cases,
the doors can be opened and
the hybrid system can be
started by following the proce-
dure below.
NOTICE
■In case of a smart entry & start system malfunction, or other key
related problems
Take your vehicle with all the elec- tronic keys provided with your vehicle
to any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer.
Page 574 of 718

5728-2. Steps to take in an emergency
Use the mechanical key (P.234)
in order to perform the following
operations.
1 Locks all the doors
2 Unlocks all the doors
■Key linked functions
1 Closes the windows and the pan-
oramic moon roof*1 (turn and hold)*2
2 Opens the windows and the pan-
oramic moon roof*1 (turn and hold)*2
*1: If equipped
*2: These settings must be customized
at any authorized Toyota retailer or
Toyota authorized repairer, or any
reliable repairer.
1 Ensure that the shift lever is in P
and depress the brake pedal.
2 Touch the area behind the but-
tons on the electronic key to the
power switch.
When the electronic key is detected, a buzzer sounds and the power switch
will turn to ON.
When the smart entry & start system is deactivated in customization setting,
the power switch will turn to ACC.
3 Firmly depress the brake pedal
and check that is dis-
played on the multi-information
display.
Locking and unlocking the
doors
WARNING
■When using the mechanical key and operating the power win-
dows or the panoramic moon roof (if equipped)
Operate the power window or the
panoramic moon roof after checking to make sure that there is no possibil-ity of any passenger having any of
their body parts caught in the window or the panoramic moon roof. Also, do not allow children to operate the
mechanical key. It is possible for chil- dren and other passengers to get caught in the power window or the
panoramic moon roof.
Starting the hybrid system
Page 575 of 718

573
8
8-2. Steps to take in an emergency
When trouble arises
4 Press the power switch shortly
and firmly.
In the event that the hybrid system
still cannot be started, contact any
authorized Toyota retailer or Toyota
authorized repairer, or any reliable
repairer.
■Stopping the hybrid system
Shift the shift lever to P, set the parking brake and press the power switch as
you normally do when stopping the hybrid system.
■Replacing the key battery
As the above procedure is a temporary
measure, it is recommended that the electronic key battery be replaced immediately when the battery is
depleted. ( P.511)
■Alarm (if equipped)
Using the mechanical key to lock the doors will not set the alarm system.
If a door is unlocked using the mechani- cal key when the alarm system is set, the alarm may be triggered. ( P.79)
■Changing power switch modes
Release the brake pedal and press the power switch in step 3 above. The hybrid system does not start and
modes will be changed each time the switch is pressed. ( P.313)
If you have a set of jumper (or
booster) cables and a second vehi-
cle with a 12-volt battery, you can
jump start your vehicle by following
the steps below.
1 Vehicles with alarm system:
Confirm that the electronic key
is being carried.
When connecting the jumper (or booster) cables, depending on the situ-
ation, the alarm may activate and the doors locked. ( P.80)
2Open the hood (P.476) and
fuse box cover.
If the 12-volt battery is
discharged
The following procedures may
be used to start the hybrid sys-
tem if the vehicle’s 12-volt bat-
tery is discharged.
You can also call any autho-
rized Toyota retailer or Toyota
authorized repairer, or any reli-
able repairer or a qualified
repair shop.
Restarting the hybrid sys-
tem
Page 577 of 718

575
8
8-2. Steps to take in an emergency
When trouble arises
minutes to recharge the 12-volt
battery of your vehicle.
6 Vehicles with steering lock func-
tion: Open and close any of the
doors of your vehicle with the
power switch off.
7 Maintain the engine speed of
the second vehicle and start the
hybrid system of your vehicle by
turning the power switch to ON.
8 Make sure the “READY” indica-
tor comes on. If the indicator
light does not come on, contact
any authorized Toyota retailer or
Toyota authorized repairer, or
any reliable repairer.
9 Once the hybrid system has
started, remove the jumper
cables in the exact reverse
order from which they were con-
nected.
10 Close the exclusive jump start-
ing terminal cover, and reinstall
the fuse box cover to its original
position.
Once the hybrid system starts,
have the vehicle inspected at any
authorized Toyota retailer or Toyota
authorized repairer, or any reliable
repairer as soon as possible.
■Starting the hybrid system when the 12-volt battery is discharged
The hybrid system cannot be started by push-starting.
■To prevent 12-volt battery dis-charge
●Turn off the headlights and the audio
system while the hybrid system is off.
●Turn off any unnecessary electrical components when the vehicle is run-
ning at a low speed for an extended period, such as in heavy traffic.
■When the 12-volt battery is removed or discharged
●Information stored in the ECU is cleared. When the 12-volt battery is
depleted, have the vehicle inspected at any authorized Toyota retailer or Toyota authorized repairer, or any reli-
able repairer.
●Some systems may require initializa-
tion. ( P.609)
■When removing the 12-volt battery terminals
When the 12-volt battery terminals are
removed, the information stored in the ECU is cleared. Before removing the 12-volt battery terminals, contact any
authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer.
■Charging the 12-volt battery
The electricity stored in the 12-volt bat- tery will discharge gradually even when the vehicle is not in use, due to natural
discharge and the draining effects of certain electrical appliances. If the vehi-cle is left for a long time, the 12-volt bat-
tery may discharge, and the hybrid system may be unable to start. (The 12-volt battery recharges automatically
while the hybrid system is operating.)
■When recharging or replacing the 12-volt battery
●In some cases, it may not be possible to unlock the doors using the smart entry & start system when the 12-volt
battery is discharged. Use the wire- less remote control or the mechanical key to lock or unlock the doors.
●The hybrid system may not start on the first attempt after reinstalling the
12-volt battery. In that case, start the hybrid system in the same manner as when the electronic key does not
Page 598 of 718
5969-2. Customization
■Alarm* (P.79)
*: If equipped
■Charging system (P.125, 127)
*: Vehicles with 7 kW onboard traction battery charger only
■Gauges, meters and multi-information display (with 7-inch display)
(P.199)
FunctionDefault
settingCustomized
setting
Sensitivity adjustment of the
intrusion sensor when the win-
dow is open
*StandardLow––O
Deactivates the alarm when the
doors are unlocked using the
mechanical key
OffOn––O
FunctionDefault
settingCustomized
setting
“Charging Current”MAX8A–O–16A*
“Battery Heater”OnOff–O–
“Battery Cooler”OnOff–O–
Function*1Default
settingCustomized
setting
Language*2“English”
(English)Except English*3–O–
Units*2km (L/100km,
kWh/100km)
km (km/L,
km/kWh)
–O–miles (MPG,
miles/kWh)
*4
Speedometer displayAnalogDigital–O–
EV indicatorOnOff–O–
“Eco Guidance” (ECO Accelera-
tor Guidance)OnOff–O–
ABC
ABC
ABC
Page 602 of 718
6009-2. Customization
■Door lock (P.235, 571)
■Rear seat reminder (P.237)
■Smart entry & start system and wireless remote control (P.233,
253)
FunctionDefault
settingCustomized
setting
Unlocking using a mechanical
keyAll doors
unlocked in first
step
Driver’s door
unlocked in first
step, all doors
unlocked in sec-
ond step
––O
Speed linked door locking func-
tionOnOffO–O
Shift position linked door locking
functionOffOnO–O
Shift position linked door unlock-
ing functionOffOnO–O
Driver’s door linked door unlock-
ing functionOnOffO–O
FunctionDefault
settingCustomized
setting
Rear seat reminder functionOnOff–O–
FunctionDefault
settingCustomized
setting
Time elapsed before the auto-
matic door lock function is acti-
vated if a door is not opened
after being unlocked
30 seconds
60 seconds
––O120 seconds
Open door reminder buzzer
(When locking the vehicle)OnOff––O
ABC
ABC
ABC
Page 605 of 718

603
9 9-2. Customization
Vehicle specifications
■Driving position memory* (P.261)
*: If equipped
■Outside rear view mirrors (P.277)
■Power windows and panoramic moon roof* (P.279, 282)
*: If equipped
FunctionDefault
settingCustomized
setting
Selection the door linking driving
position memory with door
unlock operation
Driver’s doorAll doors––O
Function to prevent contact
between the head restraint and
ceiling (while moving to memory
location)
OnOff––O
FunctionDefault
settingCustomized
setting
Automatic folding and extend-
ing operationLinked to lock-
ing/unlocking of
the doorsOff
––OLinked to power
switch operation
FunctionDefault
settingCustomized
setting
Key linked operation (open)OffOn––O
Key linked operation (close)OffOn––O
Wireless remote control linked
operation (open)OffOn––O
Wireless remote control linked
operation (close)OffOn––O
Wireless remote control linked
operation signal (buzzer)OnOff––O
Side windows open warning
functionOnOff––O
Sliding roof open warning func-
tion OnOff––O
ABC
ABC
ABC
Page 610 of 718

6089-2. Customization
■Illumination (P.443)
*: If equipped
■Vehicle customization
●When the speed linked door locking function and shift position linked door locking
function are both on, the door lock operates as follows.
• If the vehicle is started with all the doors locked, the speed linked door locking
function would not operate.
• If the vehicle is started with any door unlocked, the speed linked door locking func-
tion will operate.
• When shifting the shift lever to any position other than P, all the doors will be
locked.
●When the smart entry & start system is off, the selecting door to unlock cannot be
customized.
●When the doors remain closed after unlocking the doors and the automatic door
lock function is activated, the signals will be generated in accordance with the
Operation signal (emergency flashers) settings.
Stopping operation using the
“A/C” button on the wireless
remote control
Press twice
Press once
––O
Press and hold
(short)
Press and hold
(long)
Off
FunctionDefault
settingCustomized
setting
Time elapsed before the interior
lights turn off15 seconds
Off
O–O7.5 seconds
30 seconds
Operation after the power switch
is turned offOnOff––O
Operation when the doors are
unlockedOnOff––O
Operation when you approach
the vehicle with the electronic
key on your person
OnOff––O
Footwell lighting*OnOff––O
FunctionDefault
settingCustomized
settingABC
ABC