
1042-2. Charging
be unlocked if power supply is
interrupted due to a power out-
age, etc., after the AC charging
connector is automatically
locked.
*2: The AC charging connector can be unlocked by similar opera-
tions to that of “Auto Lock”
(Default setting).
*3: When the end time of the charging schedule “Start-Stop”
or “Start and stop at set times”
setting is reached, the AC
charging connector is unlocked
even if it is not fully charged.
■AC charging connector lock
function
●If the AC charging connector is
locked/unlocked repeatedly, it
may not work temporary due to
protect the system by AC charging
system. In this case, wait for a
while before co nnecting the AC
charging connector to AC
charging inlet again.
●The AC charging connector lock
function does not guarantee that
theft of the AC charging cable will
be prevented, and is not neces-
sarily effective for all mischiefs.
■Security function for unlocking
If the AC charging connector is not
removed within approximately 30
seconds after the vehicle is
unlocked, the security function auto-
matically locks the connector again.
■When the AC charging connec-
tor cannot be inserted into the
AC charging inlet
Check that the connector lock pin is
not lowered.
If the connector lock pin is
extended, the connector lock is
operating. Unlock the doors using
the smart key system or wireless remote control and unlock the AC
charging connector lock and check
that the connector
lock pin is not
lowered.
■If the AC charging connector
cannot be unlocked
The AC charging connector can be
unlocked by operating the emer-
gency release lever.
1 Open the back door. ( P.193,
194)
2 Remove the cover inside the lug-
gage compartment as shown in
the illustration.
3 Move the emergency release
lever in the direction shown in
the illustration.
*
The charging connector is unlocked
and can be removed.
*: Move the emergency release
lever only in the direction shown in
the illustration. Even if a click
sound is heard after beginning
operation, do not stop pulling the
emergency release lever until it
cannot be moved. If the emer-
gency release lever is moved in
any other direction, it may be
damaged.

1984-2. Opening, closing and locking the doors
operation to prevent the power back
door from suddenly shutting.
■Back door closing assist
If the back door is lowered manually
when the back door is stopped at an
open position, the back door will
fully close automatically.
■Back door reserve lock function
This function is a function which
reserves locking of all doors, before-
hand, when the power back door is
open.
When the following procedure is
performed, all the doors except the
power back door are locked and
then power back door will also be
locked at the same time it is closed.
1 Close all doors, except the back
door.
2 During the power back door clos-
ing operation, lock the doors
using the smart key system from
the side doors ( P.185) or the
wireless remote control.
( P.185)
Operation signals will indicate that
all the doors have been closed and
locked. ( P.186)
●If the electronic key is placed
inside the vehicle after starting a
close operation via the door
reserve lock function, the elec-
tronic key may become locked
inside the vehicle.
●If the power back door does not
fully close due to the operation of
the jam protection function, etc.,
while the back door is automati-
cally closing after a door reserve
lock operation is performed, the
door reserve lock function is can-
celed and all the doors will unlock.
●Before leaving the vehicle, make
sure that all the doors are closed
and locked.
■Close & lock (Walk-Away) func-
tion operating conditions
This function can be operated when
all of the followin g conditions are met:
●Close & lock (Walk-Away) function
is enabled.
●An electronic key is not detected
within the vehicle.
●All of the doors other than the
power back door are closed.
●The brake pedal is not depressed.
●The power switch is off.
●The electronic key is within the
effective range (detection areas).
■Situations in which the close &
lock (Walk-Away) function may
not operate properly
In the following situ ations, the func-
tion may not operate properly:
●When the smart key system does
not operate properly.
●When the close & lock function
does not operate properly.
●When moving away from the back
door while the close & lock (Walk-
Away) function is in the standby
state.
■Close & lock function* operat-
ing conditions
*: This setting can be customized by
your Toyota dealer.
This function can be operated when
all of the following conditions are
met:
●An electronic key is not detected
within the vehicle.
●All of the doors other than the
power back door are closed.
●The power switch is in OFF.
■Situations in which the close &
lock function* may not operate
properly
*: This setting can be customized by
your Toyota dealer.
In the following situ ations, the close
& lock function may not operate
properly:

2064-2. Opening, closing and locking the doors
●When the electronic key is placed
near a battery charger or elec-
tronic devices
●When the vehicle is parked in a
pay parking spot where radio
waves are emitted.
If the doors cannot be
locked/unlocked using the smart key
system, lock/unlock the doors by
performing any of the following:
●Bring the electronic key close to
either front door handle and oper-
ate the entry function.
●Operate the wireless remote con-
trol.
If the doors cannot be
locked/unlocked using the above
methods, use the mechanical key.
( P.587)
If the hybrid system cannot be
started using the smart key system,
refer to P.588.
■Note for the entry function
●Even when the electronic key is
within the effective range (detec-
tion areas), the system may not
operate properly in the following
cases:
• The electronic key is too close to the window or outside door han-
dle, near the ground, or in a high
place when the doors are locked
or unlocked.
• The electronic key is on the instru- ment panel, luggage compartment
or floor, or in the door pockets or
glove box when the hybrid system
is started or power switch modes
are changed.
●Do not leave the electronic key on
top of the instrument panel or near
the door pockets when exiting the
vehicle. Depending on the radio
wave reception co nditions, it may
be detected by the antenna out-
side the cabin and the door will
become lockable from the outside,
possibly trapping the electronic
key inside the vehicle.
●As long as the electronic key is within the effective range, the
doors may be locked or unlocked
by anyone. However, only the
doors detecting the electronic key
can be used to unlock the vehicle.
●Even if the electronic key is not
inside the vehicle, it may be possi-
ble to start the hybrid system if the
electronic key is near the window.
●The doors may unlock if a large
amount of water splashes on the
door handle, such as in the rain or
in a car wash when the electronic
key is within the effective range.
(The doors will automatically be
locked after approximately 60 sec-
onds if the doors are not opened
and closed.)
●If the wireless remote control is
used to lock the doors when the
electronic key is near the vehicle,
there is a possibilit
y that the door
may not be unlocked by the entry
function. (Use the wireless remote
control to unlock the doors.)
●Touching the door lock sensor
while wearing gloves may delay or
prevent lock operation. Remove
the gloves and touch the lock sen-
sor again.
●When the lock operation is per-
formed using the lock sensor, rec-
ognition signals will be shown up
to two consecutive times. After
this, no recognition signals will be
given.
●If the door handle becomes wet
while the electronic key is within
the effective range, the door may
lock and unlock repeatedly. In that
case, follow the following correc-
tion procedures to wash the vehi-
cle:
• Place the electron ic key in a loca-
tion 6 ft. (2 m) or more away from
the vehicle. (Take care to ensure
that the key is not stolen.)
• Set the electronic key to battery- saving mode to disable the smart
key system. ( P.205)
●If the electronic key is inside the

2074-2. Opening, closing and locking the doors
4
Before driving
vehicle and a door handle
becomes wet during a car wash, a
message may be shown on the
multi-information display and a
buzzer will sound outside the vehi-
cle. To turn off the alarm, lock all
the doors.
●The lock sensor may not work
properly if it comes into contact
with ice, snow, mud, etc. Clean
the lock sensor and attempt to
operate it again.
●A sudden approach to the effec-
tive range or door handle may pre-
vent the doors from being
unlocked. In this case, return the
door handle to the original position
and check that the doors unlock
before pulling the door handle
again.
●If there is another electronic key in
the detection area, it may take
slightly longer to unlock the doors
after the door handle is gripped.
■When the vehicle is not driven
for extended periods
●To prevent theft of the vehicle, do
not leave the electronic key within
6 ft. (2 m) of the vehicle.
●The smart key system can be
deactivated in advance. ( P.622)
●Battery-saving mode can reduce
the power consumption of elec-
tronic keys. ( P.205)
■To operate the system properly
Make sure to carry the electronic
key when operating the system. Do
not get the electronic key too close
to the vehicle when operating the
system from the outside of the vehi-
cle.
Depending on the position and hold-
ing condition of the electronic key,
the key may not be detected cor-
rectly and the system may not oper-
ate properly. (The alarm may go off
accidentally, or the door lock pre-
vention may not operate.)
■If the smart key system does
not operate properly
●Locking and unlocking the doors:
Use the mechanical key.
( P.587)
●Starting the hybrid system:
P.588
■Customization
Settings (e.g. smart key system)
can be changed.
(Customizable features: P.622)
If the smart key system has been
deactivated in a customized setting,
refer to the explanations for the fol-
lowing operations.
●Locking and unlocking the doors:
Use the wireless remote control or
mechanical key. ( P.185, 587)
●Starting the hybrid system and
changing power switch modes:
P.588
●Stopping the hybrid system:
P.253
WARNING
■Caution regarding interfer-
ence with electronic devices
●People with implantable car-
diac pacemakers, cardiac
resynchronization therapy-
pacemakers or implantable car-
dioverter defibrillators should
keep away from the smart key
system antennas. ( P.203)
The radio waves may affect the
operation of such devices. If
necessary, the entry function
can be disabled. Ask your
Toyota dealer fo r details, such
as the frequency of radio waves
and timing of the emitted radio
waves. Then, consult your doc-
tor to see if you should disable
the entry function.

2284-5. Opening, closing the windows
5Release the power window
switch for a moment, resume
pushing the switch in the one-
touch opening direction, and
hold it there for approximately 4
seconds or more.
6 Pull and hold the power window
switch in the one-touch closing
direction again. After the side
window is completely closed,
continue holding the switch for a
further 1 second or more.
If you release the switch while the
side window is moving, start again
from the beginning.
If the side window reverses and
cannot be fully closed or opened,
have the vehicle inspected by your
Toyota dealer.
■Door lock linked power window
operation
●The power windows can be
opened and closed using the
mechanical key.
* ( P.587)
●The power windows can be
opened using the wireless remote
control.
* ( P.185)
*: These settings must be custom-
ized at your Toyota dealer.
■Power window open reminder
function
A message is shown on the multi-
information display when the power
switch is turned to OFF and the
driver’s door is opened with the
power windows open.
■Customization
Settings (e.g. linked door lock oper-
ation) can be changed. (Customiz-
able features: P.624)
WARNING
Observe the following precau-
tions.
Failing to do so may result in
death or serious injury.
■Closing the power windows
●The driver is responsible for all
the power window operations,
including the operation for the
passengers. In order to prevent
accidental operation, especially
by a child, do not let a child
operate the power windows. It is
possible for children and other
passengers to have body parts
caught in the power window.
Also, when riding with a child, it
is recommended to use the win-
dow lock switch. ( P.229)
●Check to make sure that all pas-
sengers do not have any part of
their body in a position where it
could be caught when a power
window is being operated.
●When using the wireless remote
control or mechanical key and
operating the power windows,
operate the power window after
checking to make sure that
there is no possibility of any
passenger having any of their
body parts caught in the side
window. Also, do not let a child
operate the power window by
the wireless remote control or
mechanical key. It is possible
for children and other passen-
gers to get caught in the power
window.
●When exiting the vehicle, turn
the power switch to OFF, carry
the key and exit the vehicle
along with the child. There may
be accidental operation, due to
mischief, etc., that may possibly
lead to an accident.

5117-3. Do-it-yourself maintenance
7
Maintenance and care
The 12-volt battery is located in
the right-hand side of luggage
compartment.
■Before recharging
When recharging, the 12-volt bat-
tery produces hydrogen gas which
is flammable and explosive. There-
fore, observe the following precau-
tions before recharging:
●If recharging with the 12-volt bat-
tery installed on the vehicle, be
sure to disconnect the ground
cable.
●Make sure the power switch on
the charger is off when connecting
and disconnecting the charger
cables to the 12-volt battery.
■After recharging/reconnecting
the 12-volt battery
●Unlocking the doors using the
smart key system may not be pos-
sible immediately after reconnect-
ing the 12-volt battery. If this
happens, use the wireless remote
control or the mechanical key to
lock/unlock the doors.
●Start the hybrid system with the
power switch in ACC. The hybrid
system may not start with the
power switch turned off. How-
ever, the hybrid system will oper-
ate normally from the second attempt.
●The power switch mode is
recorded by the vehicle. If the 12-
volt battery is reconnected, the
vehicle will return the power
switch mode to the status it was in
before the 12-volt battery was dis-
connected. Make sure to turn off
the power switch before discon-
nect the 12-volt battery. Take
extra care when connecting the
12-volt battery if the power switch
mode prior to discharge is
unknown.
If the hybrid system will not start
even after multiple attempts at all
methods above, contact your
Toyota dealer.12-volt battery
Location
WARNING
■Chemicals in the 12-volt bat-
tery
The 12-volt battery contains poi-
sonous and corrosive sulfuric acid
and may produce hydrogen gas
which is flammable and explosive.
To reduce the risk of death or
serious injury, take the following
precautions while working on or
near the 12-volt battery:
●Do not cause sparks by touch-
ing the 12-volt battery terminals
with tools.
●Do not smoke or light a match
near the 12-volt battery.
●Avoid contact with eyes, skin
and clothes.
●Never inhale or swallow electro-
lyte.
●Wear protective safety glasses
when working near the 12-volt
battery.
●Keep children away from the
12-volt battery.

5878-2. Steps to take in an emergency
8
When trouble arises
■When the electronic key does
not work properly
●Make sure that the smart key sys-
tem has not been deactivated in
the customization setting. If it is
off, turn the function on.
(Customizable features: P.622)
●Check if battery-saving mode is
set. If it is set, cancel the function.
( P.205)
●The electronic key function may
have stopped. ( P.205)
Use the mechanical key
( P.182) in order to perform the
following operations.
1 Locks all the doors
2 Unlocks the door
Turning the key rearward unlocks
the driver’s door. Turning the key
once again within 5 seconds
unlocks the other doors.
■Key linked functions
1 Closes the windows (turn and
hold)
*
2Opens the windows (turn and
hold)
*
*
: These settings must be custom- ized at your Toyota dealer.
If the electronic key
does not op erate prop-
erly
If communication between
the electronic key and vehi-
cle is interrupted ( P.205)
or the electronic key cannot
be used because the battery
is depleted, the smart key
system and wireless remote
control cannot be used. In
such cases, the doors can
be opened and the hybrid
system can be started by
following the procedure
below.
NOTICE
■In case of a smart key system
malfunction, or other key
related problems
Take your vehicle with all the
electronic keys provided with your
vehicle to your Toyota dealer.
Locking and unlocking
the doors

5918-2. Steps to take in an emergency
8
When trouble arises
cal components when the vehicle
is running at a low speed for an
extended period, such as in heavy
traffic.
■When the 12-volt battery is
removed or discharged
●Information stored in the ECU is
cleared. When the 12-volt battery
is depleted, have the vehicle
inspected at your Toyota dealer.
●Some systems may require initial-
ization. ( P.634)
■When removing the 12-volt bat-
tery terminals
When the 12-volt battery terminals
are removed, the information stored
in the ECU is cl eared. Before
removing the 12-volt battery termi-
nals, contact your Toyota dealer.
■Charging the 12-volt battery
The electricity stored in the 12-volt
battery will discharge gradually even
when the vehicle is not in use, due
to natural discharge and the drain-
ing effects of certain electrical appli-
ances. If the vehicle is left for a long
time, the 12-volt battery may dis-
charge, and the hybrid system may
be unable to start. (The 12-volt bat-
tery recharges automatically while
the hybrid system is operating.)
■When recharging or replacing
the 12-volt battery
●In some cases, it may not be pos-
sible to unlock the doors using the
smart key system when the 12-
volt battery is discharged. Use the
wireless remote control or the
mechanical key to lock or unlock
the doors.
●The hybrid system may not start
on the first attemp t after reinstall-
ing the 12-volt battery. In that
case, start the hybrid system in
the same manner as when the
electronic key does not operate
properly ( P.588). This is not a
malfunction, as the hybrid system
will start normally on the second
attempt.
●The power switch mode is memo-
rized by the vehicle. When the 12-
volt battery is reconnected, the
system will return to the mode it
was in before the 12-volt battery
was discharged. Before discon-
necting the 12-volt battery, turn
the power switch off.
If you are unsure what mode the
power switch was in before the
12-volt battery discharged, be
especially careful when recon-
necting the 12-volt battery.
●If the 12-volt battery discharges, it
may not be possible to shift the
shift position to other positions.
In this case, the vehicle can not be
towed without lifting both front
wheels because the front wheels
will be locked.
●Some systems may require initial-
ization. ( P.634)
■When replacing the 12-volt bat-
tery
●Use a 12-volt battery that con-
forms to Europ ean regulations.
●Use a battery that the case size is
same as the previous one (LN1),
20 hour rate capacity (20HR) is
equivalent (45Ah) or greater, and
performance rating (CCA) is
equivalent (285A) or greater.
• If the sizes differ, the 12-volt bat-
tery cannot be properly secured.
• If the 20 hour rate capacity is low, even if the time period where the
vehicle is not used is a short time,
the 12-volt battery may discharge
and hybrid system may not be
able to start.
●Use a ventilation type calcium bat-
tery
●Use a 12-volt battery with a han-
dle. If a 12-volt battery without a
handle is used, removal is more
difficult.
●When removing the 12-volt bat-
tery: P.512
●After replacing, firmly attach the
following items to the exhaust hole