Page 345 of 468

3456-3. Do-it-yourself maintenance
6
Maintenance and care
■Back-up lights
1 Open the trunk lid, remove
the clips, and pull back the
cover.
2 Turn the bulb base counter-
clockwise and remove it.
3 Remove the light bulb.
4 When installing, reverse the
steps listed.WARNING
■Replacing light bulbs
●Turn off the lights. Do not
attempt to replace the bulb
immediately after turning off the
lights. The bulbs become very
hot and may cause burns.
●Do not touch the glass portion
of the light bulb with bare
hands. When it is unavoidable
to hold the glass portion, use
and hold with a clean dry cloth
to avoid getting moisture and
oils on the bulb. Also, if the bulb
is scratched or dropped, it may
blow out or crack.
●Fully install light bulbs and any
parts used to secure them. Fail-
ure to do so may result in heat
damage, fire, or water entering
the light unit. This may damage
the lights or cause condensa-
tion to build up on the lens.
■To prevent damage or fire
Make sure bulbs are fully seated
and locked.
Page 346 of 468
3466-3. Do-it-yourself maintenance
Page 347 of 468

347
7
7
When trouble arises
When trouble arises
.7-1. Essential informationEmergency flashers .... 348
If your vehicle has to be stopped in an emergency.................................. 348
If the vehicle is submerged or water on the road is ris-
ing ............................. 350
7-2. Steps to take in an emer- gency
If your vehicle needs to be towed......................... 351
If you think something is wrong ........................ 354
Fuel pump shut off system .................................. 355
If a warning light turns on or a warning buzzer sounds.................................. 356
If a warning message is dis- played........................ 366
If you have a flat tire.... 370
If the engine will not start .................................. 379
If you lose your keys ... 381
If the electronic key does not operate properly .. 381
If the vehicle battery is dis- charged ..................... 383
If your vehicle overheats .................................. 387
If the vehicle becomes stuck .................................. 389
Page 348 of 468

3487-1. Essential information
7-1.Essential information
Press the switch.
All the turn signal lights will flash.
To turn them off, press the switch
once again.
■Emergency flashers
●If the emergency flashers are
used for a long time while the
engine is not operating, the bat-
tery may discharge.
●If any of the SRS airbags deploy
(inflate) or in the event of a strong
rear impact, the emergency flash-
ers will turn on automatically.
The emergency flashers will turn
off automatically after operating
for approximately 20 minutes. To
manually turn t he emergency
flashers off, press the switch
twice.
(The emergency flashers may not
turn on automatically depending
on the force of the impact and
conditions of the collision.)
1 Steadily step on the brake
pedal with both feet and
firmly depress it.
Do not pump the brake pedal
repeatedly as this will increase the
effort required to slow the vehicle.
2Shift the shift lever to N.
If the shift lever is shifted to N
3 After slowing down, stop the
vehicle in a safe place by the
road.
4 Stop the engine.
If the shift lever cannot be
shifted to N
3 Keep depressing the brake
pedal with both feet to reduce
vehicle speed as much as
possible.
4 Vehicles without a smart key
system: Stop the engine by
Emergency flashers
The emergency flashers are
used to warn other drivers
when the vehicle has to be
stopped on the road due to
a breakdown, etc.
Operating instructions
If your vehicle has to
be stopped in an emer-
gency
Only in an emergency, such
as if it becomes impossible
to stop the vehicle in the
normal way, stop the vehicle
using the following proce-
dure:
Stopping the vehicle
Page 349 of 468
3497-1. Essential information
7
When trouble arises
turning the engine switch to
ACC.
4 Vehicles with a smart key
system: To stop the engine,
press and hold the engine
switch for 2 consecutive sec-
onds or more, or press it
briefly 3 times or more in suc-
cession.
5 Stop the vehicle in a safe
place by the road.
WARNING
■If the engine has to be turned
off while driving
●Power assist for the brakes and
steering wheel will be lost, mak-
ing the brake pedal harder to
depress and the steering wheel
heavier to turn. Decelerate as
much as possible before turning
off the engine.
●Vehicles without a smart key
system: Never attempt to
remove the key, as doing so will
lock the steering wheel.
Page 350 of 468

3507-1. Essential information
If the door can be opened,
open the door and exit the
vehicle.
If the door can not be opened,
open the window using the
power window switch and
ensure an escape route.
If the window can be opened,
exit the vehicle through the
window.
If the door and window cannot
be opened due to the rising
water, remain calm, wait until
the water level inside the
vehicle rises to the point that
the water pressure inside of
the vehicle equals the water
pressure outside of the vehi-
cle and then open the door
after waiting for the rising
water to enter the vehicle, and
exit the vehicle. When the outside water level exceeds
half the height of the door, the
door cannot be opened from
the inside due to water pres-
sure.
■Water level exceeds the floor
When the water level exceeds the
floor and time has passed, the elec-
trical equipment will get damaged,
the power windows will not operate,
the engine stop, and the vehicle
may not be able to get moving.
■Using an emergency escape
hammer*
Laminated glass is used in the wind-
shield on this vehicle.
Laminated glass cannot be shat-
tered with an emergency hammer
*.
Tempered glass is used in the win-
dows on this vehicle.
*: Contact your Toyota dealer or
aftermarket accessory manufac-
turer for further information about
an emergency hammer.
If the vehicle is sub-
merged or water on
the road is rising
This vehicle is not designed
to be able to drive on roads
that are deeply flooded with
water. Do not drive on roads
where the roads may be
submerged or the water
may be rising. It is danger-
ous to remain in the vehicle,
if it anticipated that the vehi-
cle will be flooded or set a
drift. Remain calm and fol-
low the following.
WARNING
■Caution while driving
Do not drive on roads where the
roads may be submerged or the
water may be rising. Otherwise
the vehicle may be damaged and
cannot move, as well as become
flooded and set a drift, which may
lead to death.
Page 351 of 468

3517-2. Steps to take in an emergency
7
When trouble arises
7-2.Steps to take in an emergency
If your vehicle needs
to be towed
If towing is necessary, we
recommend having your
vehicle towed by your Toy-
ota dealer or commercial
towing service, using a
wheel-lift type truck or flat-
bed truck.
Use a safety chain system
for all towing, and abide by
all state/provincial and local
laws.
WARNING
Observe the following precau-
tions.
Failure to do so may result in
death or serious injury.
■When towing the vehicle
Be sure to transport the vehicle
with the front wh eels raised or
with all four wheels raised off the
ground. If the vehicle is towed
with the front wh eels contacting
the ground, the drivetrain and
related parts may be damaged.
■While towing
●When towing using cables or
chains, avoid sudden starts, etc.
which place excessive stress on
the towing eyelets, cables or
chains. The towing eyelets,
cables or chains may become
damaged, broken debris may hit
people, and cause serious dam-
age.
●Do not turn the engine switch
off.
There is a possibility that the
steering wheel is locked and
cannot be operated.
■Installing towing eyelets to
the vehicle
Make sure that towing eyelets are
installed securely.
If not securely installed, towing
eyelets may come loose during
towing.
NOTICE
■To prevent damage to the
vehicle when t owing using a
wheel-lift type truck
●Vehicles without a smart key
system: Do not tow the vehicle
from the rear when the engine
switch is off or the key is
removed. The steering lock
mechanism is not strong
enough to hold the front wheels
straight.
●Vehicles with a smart key sys-
tem: Do not tow the vehicle from
the rear when the engine switch
is off.
●When raising the vehicle,
ensure adequate ground clear-
ance for towing at the opposite
end of the raised vehicle. With-
out adequate clearance, the
vehicle could be damaged while
being towed.
Page 352 of 468

3527-2. Steps to take in an emergency
The following may indicate a
problem with your transmission.
Contact your Toyota dealer or
commercial towing service
before towing.
The engine is running but the
vehicle does not move.
The vehicle makes an abnor-
mal sound.
From the front
Release the parking brake. Turn automatic mode off.
(
P.169)
From the rear
Use a towing dolly under the
front wheels.
When using a flat-bed truck to
transport the vehicle, use tire
strapping belts. Refer to the
owner's manual of the flat-bed
truck for the tire strapping
method.
In order to suppress vehicle
movement during transporta-
tion, set the parking brake and
turn the engine switch off.
NOTICE
■To prevent damage to the
vehicle when towing with a
sling-type truck
Do not tow with a sling-type truck,
either from the front or rear.
■To prevent damage to the
vehicle during emergency
towing
Do not secure cables or chains to
the suspension components.
Situations when it is nec-
essary to contact dealers
before towing
Towing with a wheel-lift
type truck
NOTICE
■Towing with a sling-type truck
Do not tow with a sling-type truck
to prevent body damage.
Using a flatbed truck