4577-2. Maintenance
Owners Manual_USA_M42C01_en
7
Maintenance and care
Radiator/con-
denser
The radiator and
condenser should
be free from for-
eign objects.
( P.466)
Washer fluid
Is there sufficient
washer fluid?
( P.471)
Vehicle interior
ItemsCheck points
Accelerator
pedal
• The accelerator
pedal should
move smoothly
(without uneven
pedal effort or
catching).
Transmission
“Park” mecha-
nism
• When parked on a slope and the
shift position is in
P, is the vehicle
securely
stopped?
Brake pedal
• Does the brake pedal move
smoothly?
• Does the brake pedal have
appropriate
clearance from
the floor?
• Does the brake pedal have the
correct amount
of free play?
ItemsCheck points
Brakes
• The vehicle should not pull to
one side when
the brakes are
applied.
• The brakes should work
effectively.
• The brake pedal should not feel
spongy.
• The brake pedal should not get
too close to the
floor when the
brakes are
applied.
Head
restraints
• Do the head restraints move
smoothly and
lock securely?
Indica-
tors/buzzers
• Do the indica-tors and buzzers
function prop-
erly?
Lights
• Do all the lights come on?
• Are the head- lights aimed cor-
rectly?
Parking brake
• Does the park-ing brake oper-
ate normally?
• When parked on a slope and the
parking brake is
on, is the vehicle
securely
stopped?
ItemsCheck points
4697-3. Do-it-yourself maintenance
Owners Manual_USA_M42C01_en
7
Maintenance and care
and that there are no loose con-
nections, cracks, or loose
clamps. Terminals
Hold-down clamp
■Checking 12-volt battery
fluid
Check that the level is between
the “UPPER LEVEL” and
“LOWER LEVEL” lines.
“UPPER LEVEL” line
“LOWER LEVEL” line
If the fluid level is at or below the
“LOWER LEVEL” line, add distilled
water.
■Adding distilled water
1 Remove the vent plug.
2 Add distilled water.
If the “UPPER LEVEL” cannot be
seen, check the fluid level by look- ing directly at the cell.
3
Put the vent plug back on
and close it securely.
■Before recharging
When recharging, the 12-volt bat-
tery produces hydrogen gas which
is flammable and explosive. There-
fore, observe the following precau-
tions before recharging:
●If recharging with the 12-volt bat-
tery installed on the vehicle, be
sure to disconnect the ground
cable.
●Make sure the power switch on
the charger is off when connecting
and disconnecting the charger
cables to the 12-volt battery.
■After recharging/reconnecting
the 12-volt battery
●The EV system may not start. Fol-
low the procedure below to initial-
ize the system.
1 Shift the shift position to P.
2 Open and close any of the doors.
3 Restart the EV system.
●Unlocking the doors using the
Smart key system may not be
possible immediately after recon-
necting the 12-volt battery. If this
happens, use the wireless remote
control or the mechanical key to
lock/unlock the doors.
●Start the EV system with the
power switch in ACC. The EV sys-
tem may not start with the power
switch turned off. However, the EV
system will operate normally from
4857-3. Do-it-yourself maintenance
Owners Manual_USA_M42C01_en
7
Maintenance and care
11 Register the position of each
wheel.
Stop the vehicle in a safe
place on a hard, flat surface.
Set the parking brake.
Shift the shift position to P.
Stop the EV system.
Vehicles with power back
door: Turn off the power back
door system. ( P.185)
■Tools
As your vehicle is equipped with an
emergency tire puncture repair kit,
the following tools for replacing a
tire are not include d with your vehi-
cle. They can be purchased your
Toyota dealer.
●Jack
●Jack handle
Replacing the tire
When raising your vehicle
with a jack, position the jack
correctly.
Improper placement may
damage your vehicle or
cause injury.
If necessary tire replace-
ment seems difficult to per-
form, contact your Toyota
dealer.
Before jacking up the
vehicle
5058-1. Essential information
Owners Manual_USA_M42C01_en
8
When trouble arises
1 Steadily step on the brake
pedal with both feet and
firmly depress it.
Do not pump the brake pedal
repeatedly as this will increase the
effort required to slow the vehicle.
2Shift the shift position to N.
If the shift position is shifted to
N
3 After slowing down, stop the
vehicle in a safe place by the
road.
4 Stop the EV system.
If the shift position cannot be
shifted to N
3 Keep depressing the brake
pedal with both feet to reduce
vehicle speed as much as
possible.
4 To stop the EV system: Press
and hold the power switch for
2 consecutive seconds or more, or press it briefly 3
times or more in succession.
5 Stop the vehicle in a safe
place by the road.
■If emergency stopped
The functions of the air conditioning,
etc., may be partially limited in order
to reduce the power consumption of
the 12-volt battery.
If your vehicle has to
be stopped in an emer-
gency
Only in an emergency, such
as if it becomes impossible
to stop the vehicle in the
normal way, stop the vehi-
cle using the following pro-
cedure:
Stopping the vehicle
WARNING
■If the EV system has to be
turned off while driving
Turning the EV system off while
driving will not cause a loss of
steering or braking control. How-
ever, power assist for the steering
wheel may be lost making it diffi-
cult to steer smoothly before stop-
ping the vehicle depending on the
remaining charge in the 12-volt
battery or usage conditions.
Decelerate as mu ch as possible
before turning off the EV system.
5078-2. Steps to take in an emergency
Owners Manual_USA_M42C01_en
8
When trouble arises
8-2.Steps to take in an emergency
In the following situations, it is
not possible to be towed by
another vehicle using cables or
chains, as the front wheels may
be locked due to the parking
lock. Contact your Toyota dealer
or commercial towing service.
There is a malfunction in the
shift control system. ( P.233,
525)
There is a malfunction in the
immobilizer system. ( P. 6 8 )
There is a malfunction in the
smart key system. ( P.539)
The 12-volt battery is dis-
charged. ( P.541) The following may indicate a
problem with your transmission.
Contact your Toyota dealer or
commercial towing service
before towing.
The EV system warning mes-
sage is shown on the multi-
information display and the
vehicle does not move.
The vehicle makes an abnor-
mal sound.From the front (2WD models)
Release the parking brake.
Turn automatic mode off.
( P.244)
If your vehicle needs
to be towed
If towing is necessary, we
recommend having your
vehicle towed by your Toy-
ota dealer or commercial
towing service, using a
wheel-lift type truck or flat-
bed truck.
Use a safety chain system
for all towing, and abide by
all state/provincial and local
laws.
Situations when it is not
possible to be towed by
another vehicle
Situations when it is nec-
essary to contact dealers
before towing
Towing with a wheel-lift
type truck
5108-2. Steps to take in an emergency
Owners Manual_USA_M42C01_en
To have your vehicle towed by
another vehicle, the towing eye-
let must be installed to your
vehicle. Install the towing eyelet
using the following procedure.
1Take out the wheel bolt
wrench and towing eyelet.
( P.486, 528)
2 Remove the eyelet cover
using a flathead screwdriver.
To protect the bod ywork, place a
rag between the screwdriver and
the vehicle body as shown in the
illustration.
3 Insert the towing eyelet into
the hole and tighten partially
by hand.
4 Tighten down the towing eye-
let securely using a wheel bolt wrench or hard metal
bar.
5 Securely attach cables or
chains to the towing eyelet.
Take care not to damage the vehi-
cle body.
6Enter the vehicle being towed
and start the EV system.
If the EV system does not start, turn
the power switch to ON.
7Shift the shift position to N
and release the parking
brake.
Turn automatic mode off. ( P.244)
■While towing
If the EV system is off, the power
assist for the brakes and steering
will not functio n, making steering
and braking more difficult.
■Wheel bolt wrench
Wheel bolt wrench is installed in lug-
gage compartment. ( P.486, 528)
Emergency towing proce-
dure
WARNING
Observe the following precau-
tions. Failure to do so may result
in death or serious injury.
5148-2. Steps to take in an emergency
Owners Manual_USA_M42C01_en
■SRS warning light (warning buzzer)
■ABS warning light
■Inappropriate pedal operation warning light* (warning buzzer)
*: This light illuminates on the mu lti-information display with a message.
Warning lightDetails/Actions
Indicates a malfunction in:
The SRS airbag system; or
The seat belt pretensioner system
Have the vehicle inspecte d by your Toyota dealer
immediately.
Warning lightDetails/Actions
(U.S.A.)
or
(Canada)
Indicates a malfunction in:
The ABS; or
The brake assist system
Have the vehicle inspecte d by your Toyota dealer
immediately.
Warning lightDetails/Actions
When a buzzer sounds:
Indicates a malfunction in:
The Brake Override System;
The Drive-Start Control
Have the vehicle inspecte d by your Toyota dealer
immediately.
Indicates that the shift position was changed and Drive-
Start Control was operated while depressing the accelerator
pedal.
Momentarily release the accelerator pedal.
When a buzzer does not sound:
Indicates that the accelerator and brake pedals are being
depressed simultaneously, and the Brake Override System
is operating.
Release the accelerator pedal and depress the brake
pedal.
5228-2. Steps to take in an emergency
Owners Manual_USA_M42C01_en
■Warning messages
The warning messages explained
below may differ from the actual
messages according to operation
conditions and vehicle specifica-
tions.
■Warning buzzer
In some cases, the buzzer may not
be heard due to being in a noisy
location or audio sound.
■If “EV system stopped Steering
power low” is displayed
This message is displayed if the EV
system is stopped while driving. When steering wheel operations are
heavier than usual, grip the steering
wheel firmly and
operate it using
more force than usual.
■If “EV system overheated Out-
put power reduced” is dis-
played
This message may be displayed
when driving under severe operat-
ing conditions. (For example, when
driving up a l ong steep hill.)
Handling method: P. 5 4 5
■If “Shift System Malfunction
Shifting Unavailable Drive to a
Safe Place and Stop” or “Shift
System Malfunction Driving
Unavailable” is displayed
There is a malfunc tion in the shift
control system. Have the vehicle
inspected by your Toyota dealer
immediately.
■If “Shift is in N Release acceler-
ator before shifting” is dis-
played
The accelerator pedal has been
depressed when the shift position is
in N.
Release the accelerator pedal and
shift the shift position to D or R.
■If “Press brake when vehicle is
stopped EV system may over-
heat” is displayed
The message may be displayed
when the accelerator pedal is
depressed to hold the vehicle while
the vehicle is stopped on an incline,
etc. The EV system may overheat.
Release the accelerator pedal and
depress the brake pedal.
■If “Auto Power Off To Conserve
Battery” is displayed
Power was turned off due to the
automatic power off function. Next
time when starting the EV system,
operate the EV system for approxi-
mately 5 minutes t o recharge the
12-volt battery.
If a war ning message
is displayed
The multi-information dis-
play shows warnings of
system malfunctions, incor-
rectly performed opera-
tions, and messages that
indicate a need for mainte-
nance. When a message is
shown, perform the correc-
tion procedure appropriate
to the message.
If a warning message is dis-
played again after the
appropriate actions have
been performed, contact
your Toyota dealer.
Additionally, if a warning
light comes on or flashes at
the same time that a warn-
ing message is displayed,
take the appropriate correc-
tive action for the warning
light. ( P.513)