10
Owners Manual_USA_M42C01_enrecorded in an EDR to a third party
except when:
• An agreement from the vehicle’s
owner (or the lessee for a leased
vehicle) is obtained
• In response to an official request by the police, a court of law or a
government agency
• For use by Toyota in a lawsuit
However, if necessary, Toyota may:
• Use the data for research on vehicle safety performance
• Disclose the data to a third party for research purposes without
disclosing information about the
specific vehicle or vehicle owner
The SRS airbag and seat belt
pretensioner devices in your
Toyota contain explosive chemi-
cals. If the vehicle is scrapped
with the airbags and seat belt
pretensioners left as they are,
this may cause an accident such
as fire. Be sure to have the sys-
tems of the SRS airbag and seat
belt pretensioner removed and
disposed of by a qualified ser-
vice shop or by your Toyota
dealer before you scrap your
vehicle.
Special handling may apply,
See www.dtsc.ca.gov/
hazardouswaste/perchlorate.
Your vehicle has components that may contain perchlorate.
These components may include
the airbags, seat belt preten-
sioners, wireless remote control
batteries, and the batteries in
the tire pressure warning valve
and transmitters.
The word “QR Code” is regis-
tered trademark of DENSO
WAVE INCORPORATED in
Japan and other countries.
Scrapping of your Toyota
Perchlorate Material
“QR Code”
WARNING
■General precautions while
driving
Driving under the influence: Never
drive your vehicle when under the
influence of alcohol or drugs that
have impaired your ability to oper-
ate your vehicle. Alcohol and cer-
tain drugs delay reaction time,
impair judgment and reduce coor-
dination, which could lead to an
accident that could result in death
or serious injury.
Defensive driving: Always drive
defensively. Anticipate mistakes
that other drivers or pedestrians
might make and be ready to avoid
accidents.
Driver distraction: Always give
your full attention to driving. Any-
thing that distracts the driver, such
as adjusting controls, talking on a
cellular phone or reading can
result in a collision with resulting
death or serious injury to you,
your occupants or others.
641-3. Emergency assistance
Owners Manual_USA_M42C01_en
1-3.Emergency assistance
Microphone
“SOS” button
LED light indicators
Speaker
Subscribers have the following
Safety Connect services avail-
able:
Automatic Collision Notifica-
tion
*
Helps drivers receive necessary
response from emergency service
providers. (
P. 6 6)
*: U.S. Patent No. 7,508,298 B2
Stolen Vehicle Location
Helps drivers in the event of vehicle
theft. (
P. 6 6)
Emergency Assistance Button
(“SOS”)
Connects drivers to response-cen-
Safety Connect
Safety Connect is a sub-
scription-based telematics
service that uses Global
Positioning System (GPS)
data and embedded cellular
technology to provide
safety and security fea-
tures to subscribers. Safety
Connect is supported by
Toyota’s designated
response center, which
operates 24 hours per day, 7
days per week.
Safety Connect service is
available by subscription on
select, telematics hardware-
equipped vehicles.
By using the Safety Con-
nect service, you are agree-
ing to be bound by the
Telematics Subscription
Service Agreement and its
Terms and Conditions, as in
effect and amended from
time to time, a current copy
of which is available at Toy-
ota.com. All use of the
Safety Connect service is
subject to such then-appli-
cable Terms and Condi-
tions.
System components
Services
651-3. Emergency assistance
Owners Manual_USA_M42C01_en
1
For safety and security
ter support. ( P. 6 6)
Enhanced Roadside Assis-
tance
Provides drivers various on-road
assistance. (
P.67)
After you have signed the
Telematics Subscription Service
Agreement and are enrolled,
you can begin receiving ser-
vices.
A variety of subscription terms
are available for purchase. Con-
tact your Toyota dealer, call the
following or push the “SOS” but-
ton in your vehicle for further
subscription details.
The United States
1-800-331-4331
Canada
1-888-869-6828
Subscription
NOTICE
■Safety Connect Services
Information
●Phone calls using the vehicles
Bluetooth® technology will not
be possible during Safety Con-
nect.
●Safety Connect is available
beginning Fall 2009 on select
Toyota models (in the contigu-
ous United States only). Contact
with the Safety Connect
response center is dependent
upon the telematics device
being in operative condition,
cellular connection availability,
and GPS satellite signal recep-
tion, which can limit the ability to
reach the response center or
receive emergency service sup-
port. Enrollment and Telematics
Subscription Service Agree-
ment are required. A variety of
subscription terms are avail-
able; charges vary by subscrip-
tion term selected and location.
●Automatic Collision Notification,
Emergency Assistance and Sto-
len Vehicle Location are avail-
able in the United States,
including Hawaii and Alaska, as
well as and Canada, and
Enhanced Roadside Assis-
tance are available in the United
States and Canada.
●Automatic Collision Notification,
Emergency Assistance, Stolen
Vehicle and Enhanced Road
Assistance will not function in
the United States Virgin Islands.
For vehicles first sold in the
USVI, no Safety Connect ser-
vices will function in and outside
the United States Virgin Islands.
●Safety Connect services are not
subject to section 255 of the
Telecommunications Act and
the device is not TTY compati-
ble.
■Languages
The Safety Connect response
center will offer support in multiple
languages. The Safety Connect
system will offer voice prompts in
English, Spanish, and French.
Please indicate your language of
choice when enrolling.
671-3. Emergency assistance
Owners Manual_USA_M42C01_en
1
For safety and security
the road, push the “SOS” button
to reach the Safety Connect
response center. The answer-
ing agent will determine your
vehicle’s location, assess the
emergency, and dispatch the
necessary assistance required.
If you accidentally press the “SOS”
button, tell the response-center
agent that you are not experiencing
an emergency.
■Enhanced Roadside Assis-
tance
Enhanced Roadside Assistance
adds GPS data to the already
included warranty-based Toyota
roadside service.
Subscribers can press the
“SOS” button to reach a Safety
Connect response-center agent,
who can help with a wide range
of needs, such as: towing, flat
tire, fuel delivery, etc. For a
description of the Enhanced
Roadside Assistance services
and their limitations, please see
the Safety Connect Terms and
Conditions, which are available
at Toyota.com.
Important! Read this informa-
tion about exposure to radio fre-
quency signals before using
Safety Connect;
The Safety Connect system
installed in your vehicle is a low- power radio transmitter and
receiver. It receives and also
sends out radio frequency (RF)
signals.
In August 1996, the Federal
Communications Commission
(FCC) adopted RF exposure
guidelines with safety levels for
mobile wireless phones. Those
guidelines are consistent with
the safety standards previously
set by the following U.S. and
international standards bodies.
ANSI (American National
Standards Institute) C95.1
[1992]
NCRP (National Council on
Radiation Protection and
Measurement) Report 86
[1986]
ICNIRP (International Com-
mission on Non-Ionizing Radi-
ation Protection) [1996]
Those standards were based on
comprehensive and periodic
evaluations of the relevant sci-
entific literature. Over 120 scien-
tists, engineers, and physicians
from universities, and govern-
ment health agencies and
industries reviewed the avail-
able body of research to
develop the ANSI Standard
(C95.1).
The design of Safety Connect
complies with the FCC guide-
lines in addition to those stan-
dards.
Safety information for
Safety Connect
1202-2. Charging
Owners Manual_USA_M42C01_enschedule, connect the AC
charging connector
The charging start time is deter-
mined based on the charging
schedule at the t ime that the AC
charging connector was connected.
●Connect the AC charging connec-
tor before the start time
When the charging mode is set to
“Start”, if you connect the AC
charging connector after the set
start time, the next charging sched-
ule will be referenced.
When the charging mode is “Start-
Stop”, if you connect the AC
charging connector after the start
time, charging will start immediately
and charging will be performed until
the stop time.
●After connecting the AC charging
connector, check that the charging
indicator of the charging port
flashes ( P. 8 6 )
●Do not use an ou tlet that has a
power cut off function (including a
timer function)
Use an outlet that constantly sup-
plies electricity. For outlets where
the power is cut off due to a timer
function, etc., charging may not be
carried out accord ing to plan if the
power is cut off during the set time.
■When the AC charging connec-
tor remains connected to the
vehicle
●When the charging mode is set to
“Start”, even if multiple consecu-
tive charging schedules are regis-
tered, the next charge will not be
carried out according to the
charging schedule until the AC
charging connector is removed
and reconnected after charging
completes. Also, when the traction
battery is fully charged, charging
according to the charging sched- ule will not be carried out.
●If the charging stop time is
reached before t
he traction bat-
tery is fully cha rged and the
charging mode is set to “Start-
Stop”, the nearest charging
schedule after the stop time is
updated as the next charging
schedule, and charging is
repeated until the battery is fully
charged.
■Smartphone-linked operation
After applying to Toyota App, it is
possible to use the smartphone
application to change charging
schedule settings.
For details about Toyota Apps, refer
to http://www.toyota.com/
connected-services in the United
States and http://www.toy-
ota.ca/connected in Canada.
■When charging schedules are
ignored
When the following operations are
performed while the charging
schedule is on standby, charging
schedule is temporarily canceled
and charging is started.
●When the Remote Air Condition-
ing System ( P.409) is operated
●When turning “My Room Mode”
on ( P.129)
●When turning “Charge Now” on
( P.124, 128)
●When an operation that temporar-
ily cancel charging using the
charging schedule ( P.107)
■Battery heater ( P.99)/“Battery
Cooler” ( P. 9 9 )
Depending on the temperature of
the traction battery , the traction bat-
tery heater or traction battery cooler
may be activated and the charging
indicator may light up while the timer
is waiting for charging.
1624-1. Key information
Owners Manual_USA_M42C01_en
4-1.Key information
The following keys are provided
with the vehicle.Electronic keys
• Operating the smart key system ( P.187)
• Operating the wireless remote control function ( P.164)
• Operating the Remote Air Condi- tioning System ( P.409)
Mechanical keys
Key number plate
■When riding in an aircraft
When bringing an electronic key
onto an aircraft, make sure you do
not press any buttons on the elec-
tronic key while inside the aircraft
cabin. If you are carrying an elec-
tronic key in your bag, etc., ensure
that the buttons are not likely to be
pressed accidentally. Pressing a
button may cause the electronic key
to emit radio waves that could inter-
fere with the oper ation of the air-
craft.
■Electronic key battery depletion
●The standard battery life is 1 to 2
years.
●If the battery becomes low, an
alarm will sound in the cabin and a message will be disp
layed on the
multi-information display when the
EV system stops.
●To reduce key battery depletion
when the electronic key is to not
be used for long periods of time,
set the electronic key to the bat-
tery-saving mode. ( P.188)
●As the electronic key always
receives radio waves, the battery
will become depleted even if the
electronic key is not used. The fol-
lowing symptoms indicate that the
electronic key battery may be
depleted. Replace the battery
when necessary.
• The smart key system or the wire- less remote contro l does not oper-
ate.
• The detection area becomes smaller.
• The LED indicator on the key sur-
face does not turn on.
You can replace the battery by your-
self ( P.497). However, as there is
a danger that the electronic key may
be damaged, it is recommended
that replacement is carried out by
your Toyota dealer.
●To avoid serious deterioration, do
not leave the electronic key within
3 ft. (1 m) of the following electri-
cal appliances that produce a
magnetic field:
•TVs
• Personal computers
• Cellular phones, cordless phones and battery chargers
• Table lamps
• Induction cookers
●If the electronic key is near the
vehicle for longer than necessary,
even if the smart key system is not
operated, the key battery may
become depleted faster than nor-
mal.
■If a message regarding the state
of the electronic key or power
switch mode, e tc. is shown
To prevent trapping the electronic
Keys
Key types
1654-1. Key information
Owners Manual_USA_M42C01_en
4
Before driving
■When required to leave the
vehicle’s key with a parking
attendant
Remove the mechanical key for
your own use and provide the atten-
dant with the electronic key only.
■If you lose your mechanical
keys
P. 5 3 9
■If a wrong key is used
The key cylinder rotates freely to
isolate inside mechanism.
*: If equipped
■Free/open source software
information
This product contains Free/open
source software (FOSS).
License information and/or the
source code of this FOSS can be
obtained at th e following URL:
https://www.denso .com/global/en/op
ensource/dkey/toyota/
In order to use the Digital Key,
you need to install the Toyota
App, Register the Vehicle to the
customer’s Toyota App profile,
and subscribe to Remote Ser-
vices, and enroll in Digital Key
A Digital Key can be used
when the smartphone and
server can communicate. The
Digital Key may become
unusable if the smartphone is
not connected to the Internet.
Be sure to carry the electronic
Digital key*
A smartphone can be used
instead of the electronic key
of the vehicle by installing
the dedicated Digital Key
App on a smartphone. Also,
Digital Key can be shared
with your family or friends
using the Digital Key App.
Digital key usage condi-
tions
Digital key precautions
1664-1. Key information
Owners Manual_USA_M42C01_en
key of the vehicle if traveling
to a location with unreliable
communications.
If the smartphone battery is
depleted, the smartphone
cannot be used as Digital Key.
If the battery level is low, be
sure to charge the smart-
phone prior to going out.
The Digital Key system is
related to the Smart key sys-
tem. If the Smart key system
has been deactivated in the
vehicle customization setting,
the Digital Key will also be
disabled.
Depending on the radio wave
environment, the Digital Key
may not be able to be used.
P. 1 8 8
When transferring vehicle
ownership, make sure to
delete the Digital Keys.
If the vehicle is not operated
for 14 days or more, the Digi-
tal Key will not connect auto-
matically. Therefore, it may
take some time before the
system operates after a door
handle is touched.
A part of the services may be
stopped for a certain period of
time due to server mainte-
nance. However, registered
Digital Keys can be used
during the maintenance.
A smartphone with the Digital
Key App enabled will be able to lock and unlock the doors,
start the EV system and per-
form any other operations as
same as the electronic key of
the vehicle. Be especially
careful not to lose the smart-
phone or allow it to be stolen.
If the smartphone is lost or
stolen, contact your Toyota
dealer immediately.
When taking your vehicle to a
Toyota dealer for an inspec-
tion or repairs, make sure to
bring an electronic key.