
5058-1. Essential information
Owners Manual_USA_M42C01_en
8
When trouble arises
1 Steadily step on the brake 
pedal with both feet and 
firmly depress it.
Do not pump the brake pedal 
repeatedly as this will increase the 
effort required to slow the vehicle.
2Shift the shift position to N.
If the shift position is shifted to 
N
3 After slowing down, stop the 
vehicle in a safe place by the 
road.
4 Stop the EV system.
If the shift position cannot be 
shifted to N
3 Keep depressing the brake 
pedal with both feet to reduce 
vehicle speed as much as 
possible.
4 To stop the EV system: Press 
and hold the power switch for 
2 consecutive seconds or  more, or press it briefly 3 
times or more in succession.
5 Stop the vehicle in a safe 
place by the road.
■If emergency stopped
The functions of the air conditioning, 
etc., may be partially limited in order 
to reduce the power consumption of 
the 12-volt battery.
If  your vehicle has to 
be stopped in an emer-
gency
Only in an emergency, such 
as if it becomes impossible 
to stop the vehicle in the 
normal way, stop the vehi-
cle using the following pro-
cedure:
Stopping the vehicle
WARNING
■If the EV system has to be 
turned off while driving
Turning the EV system off while 
driving will not cause a loss of 
steering or braking control. How-
ever, power assist for the steering 
wheel may be lost making it diffi-
cult to steer smoothly before stop-
ping the vehicle depending on the 
remaining charge in the 12-volt 
battery or usage conditions. 
Decelerate as mu ch as possible 
before turning off the EV system. 

5098-2. Steps to take in an emergency
Owners Manual_USA_M42C01_en
8
When trouble arises
When using a flat-bed truck to 
transport the vehicle, use tire 
strapping belts. Refer to the 
owner’s manual of the flat-bed 
truck for the tire strapping 
method.
In order to suppress vehicle 
movement during transporta-
tion, set the parking brake and 
turn the power switch off.
If a tow truck is not available in 
an emergency, your vehicle may 
be temporarily towed using 
cables or chains secured to the 
emergency towing eyelets. This 
should only be attempted on 
hard surfaced roads for short 
distances at under 18 mph (30 
km/h).
A driver must be in the vehicle to 
steer and operate the brakes. 
The vehicle’s wheels, drive train, 
axles, steering and brakes must 
be in good condition.
WARNING
AWD models
Be sure to transport the vehicle 
with all four wheels raised off the 
ground. If the vehicle is towed 
with the tires contacting the 
ground, the drivetrain or related 
parts may be damaged, the vehi-
cle may fly off the truck, or elec-
tricity generated by the operation 
of the motor may cause a fire to 
occur depending on the nature of 
the damage or malfunction.
NOTICE
■To prevent damage to the 
vehicle when towing using a 
wheel-lift type truck
When raising the vehicle, ensure 
adequate ground clearance for 
towing at the opposite end of the 
raised vehicle. Without adequate 
clearance, the vehicle could be 
damaged while being towed.
■Towing with a sling-type truck
Do not tow with a sling-type truck 
to prevent body damage.
Using a flatbed truck
Emergency towing 

5108-2. Steps to take in an emergency
Owners Manual_USA_M42C01_en
To have your vehicle towed by 
another vehicle, the towing eye-
let must be installed to your 
vehicle. Install the towing eyelet 
using the following procedure.
1Take out the wheel bolt 
wrench and towing eyelet. 
( P.486, 528)
2 Remove the eyelet cover 
using a flathead screwdriver.
To protect the bod ywork, place a 
rag between the screwdriver and 
the vehicle body as shown in the 
illustration.
3 Insert the towing eyelet into 
the hole and tighten partially 
by hand.
4 Tighten down the towing eye-
let securely using a wheel  bolt wrench or hard metal 
bar.
5 Securely attach cables or 
chains to the towing eyelet.
Take care not to damage the vehi-
cle body.
6Enter the vehicle being towed 
and start the EV system.
If the EV system does not start, turn 
the power switch to ON.
7Shift the shift position to N 
and release the parking 
brake.
Turn automatic mode off. ( P.244)
■While towing
If the EV system is off, the power 
assist for the brakes and steering 
will not functio n, making steering 
and braking more difficult.
■Wheel bolt wrench
Wheel bolt wrench is installed in lug-
gage compartment. ( P.486, 528)
Emergency towing proce-
dure
WARNING
Observe the following precau-
tions. Failure to  do so may result 
in death or serious injury. 

5158-2. Steps to take in an emergency
Owners Manual_USA_M42C01_en
8
When trouble arises
■Electric power steering system warning light (warning 
buzzer)
■Traction battery charge warning light
■Driver’s and front passenger’s seat belt reminder light (warn-
ing buzzer*)
*: Driver’s and front passenger’s seat belt warning buzzer:
The driver’s and front passenger’s seat belt warning buzzer sou nds to alert 
the driver and front passenger that his or her seat belt is not  fastened. If the 
seat belt is unfastened, the buz zer sounds intermittently for a certain period 
of time after the vehicle  reaches a certain speed.
Warning lightDetails/Actions
(Red)
or
(Yellow)
Indicates a malfunction in the EPS (Electric Power Steer-
ing) system
 Have the vehicle inspecte d by your Toyota dealer 
immediately.
Warning lightDetails/Actions
Indicates that the remaining charge of the traction battery is 
low and charging is required
When the outside temperature is low, this light may turn on 
earlier than usual to urge the  driver to charge the traction 
battery early.
 Charge the traction battery. ( P.98)
Warning lightDetails/Actions
Warns the driver and/or front passenger to fasten their seat 
belts
 Fasten the seat belt. 
If the front passenger’s seat is occupied, the front 
passenger’s seat belt also  needs to be fastened to 
make the warning light (warning buzzer) turn off. 

5198-2. Steps to take in an emergency
Owners Manual_USA_M42C01_en
8
When trouble arises
■Brake hold operated indicator
■Warning buzzer
In some cases, the buzzer may not 
be heard due to being in a noisy 
location or audio sound.
■Front passenger detection sen-
sor, seat belt reminder and 
warning buzzer
●If luggage is placed on the front 
passenger seat, the front passen-
ger detection sensor may cause 
the warning light to flash and the 
warning buzzer to sound even if a 
passenger is not sitting in the 
seat.
●If a cushion is placed on the seat, 
the sensor may n ot detect a pas-
senger, and the warning light may 
not operate properly.
■SRS warning light
This warning light system monitors 
the airbag sensor assembly, front 
impact sensors, side impact sensors 
(front door), side  impact sensors 
(front), side impact sensors (rear), 
driver’s seat position sensor, 
driver’s seat belt buckle switch, front 
passenger occupant classification 
system sensors, “AIR BAG ON” 
indicator light, “AIR BAG OFF” indi-
cator light, front passenger’s seat 
belt buckle switch, seat belt preten-
sioners, airbags, interconnecting 
wiring and power sources. ( P.44)
■Electric power steering system 
warning light (warning buzzer)
When the 12-volt battery charge 
becomes insufficien t or the voltage 
temporarily drops, the electric power 
steering system warning light may 
come on and the warning buzzer 
may sound.
■When the tire pressure warning 
light comes on
Inspect the tires to check if a tire is 
punctured.
If a tire is punctured:  P. 5 2 7
If none of the tires are punctured:
Turn the power switch off then turn it 
to ON. Check if th e tire pressure 
warning light com es on or blinks.
If the tire pressure warning light 
blinks for approximately 1 minute 
then stays on
There may be a malfunction in the 
tire pressure warning system. Have 
the vehicle inspected by your Toyota 
dealer immediately.
If the tire pressur e warning light 
comes on
1 After the temperature of the tires 
has lowered sufficiently, check 
the inflation pressure of each tire 
and adjust them to the specified 
level.
2 If the warning light does not turn 
off even after several minutes 
have elapsed, check that the 
inflation pressure  of each tire is 
at the specified level and perform 
the tire inflation pressure setting 
procedure. ( P.483)
If the warning light d oes not turn off 
even after several minutes have 
elapsed since performing the tire 
inflation pressure setting proce-
dure, have the vehicle inspected by 
your Toyota dealer as soon as pos-
sible.
■The tire pressure warning light 
may come on due to natural 
causes
The tire pressure warning light may 
Warning lightDetails/Actions
(Flashes)
Indicates a malfunction  in the brake hold system
 Have the vehicle inspecte d by your Toyota dealer 
immediately. 

5208-2. Steps to take in an emergency
Owners Manual_USA_M42C01_encome on due to natural causes such 
as natural air leaks and tire inflation 
pressure changes caused by tem-
perature. In this case, adjusting the 
tire inflation pressure will turn off the 
warning light (after a few minutes).
■Conditions that the tire pres-
sure warning system may not 
function properly
 P. 4 7 4
WARNING
■If both the ABS and the brake 
system warning lights remain 
on
Stop your vehicle  in a safe place 
immediately and contact your Toy-
ota dealer.
The vehicle will become 
extremely unstable during brak-
ing, and the ABS system may fail, 
which could cause an accident 
resulting in death or serious injury.
■When the electric power 
steering system warning light 
comes on
When the light comes on yellow, 
the assist to the power steering is 
restricted. When  the light comes 
on red, the assist to the power 
steering is lost and handling oper-
ations of the steering wheel 
become extremely heavy.
When steering wheel operations 
are heavier than usual, grip the 
steering wheel firmly and operate 
it using more force than usual.
■If the tire pressure warning 
light comes on
Be sure to observe the following 
precautions.
Failure to do so could cause a 
loss of vehicle control and result 
in death or serious injury.
●Stop your vehicle in a safe place 
as soon as possible. Adjust the 
tire inflation pressure immedi-
ately.
●If the tire pressure warning light 
comes on even after tire infla-
tion pressure adjustment, it is 
probable that you have a flat 
tire. Check the tires. If a tire is 
flat, repair the flat tire by using 
emergency tire puncture repair 
kit.
●Avoid abrupt maneuvering and 
braking.
If the vehicle tires deteriorate, 
you could lose control of the 
steering wheel or the brakes.
■If a blowout or sudden air 
leakage should occur
The tire pressure  warning system 
may not activate immediately.
■Maintenance of the tires
Each tire, includi ng the spare (if 
provided), should be checked 
monthly when cold and inflated to 
the inflation pressure recom-
mended by the vehicle manufac-
turer on the vehicle placard or tire 
inflation pressure  label (tire and 
load information label). (If your 
vehicle has tires of a different size 
than the size indicated on the 
vehicle placard or tire inflation 
pressure label [tire and load infor-
mation label], you should deter-
mine the proper tire inflation 
pressure for those tires.) 

5228-2. Steps to take in an emergency
Owners Manual_USA_M42C01_en
■Warning messages
The warning messages explained 
below may differ from the actual 
messages according to operation 
conditions and vehicle specifica-
tions.
■Warning buzzer
In some cases, the buzzer may not 
be heard due to being in a noisy 
location or audio sound.
■If “EV system stopped Steering 
power low” is displayed
This message is displayed if the EV 
system is stopped while driving. When steering wheel operations are 
heavier than usual, grip the steering 
wheel firmly and
 operate it using 
more force than usual.
■If “EV system overheated Out-
put power reduced” is dis-
played
This message may be displayed 
when driving under  severe operat-
ing conditions. (For example, when 
driving up a l ong steep hill.) 
Handling method:  P. 5 4 5
■If “Shift System Malfunction 
Shifting Unavailable Drive to a 
Safe Place and Stop” or “Shift 
System Malfunction Driving 
Unavailable” is displayed
There is a malfunc tion in the shift 
control system. Have the vehicle 
inspected by your Toyota dealer 
immediately.
■If “Shift is in N Release acceler-
ator before shifting” is dis-
played
The accelerator pedal has been 
depressed when the shift position is 
in N.
Release the accelerator pedal and 
shift the shift position to D or R.
■If “Press brake when vehicle is 
stopped EV system may over-
heat” is displayed
The message may be displayed 
when the accelerator pedal is 
depressed to hold the vehicle while 
the vehicle is stopped on an incline, 
etc. The EV system may overheat. 
Release the accelerator pedal and 
depress the brake pedal.
■If “Auto Power Off To Conserve 
Battery” is displayed
Power was turned off due to the 
automatic power off function. Next 
time when starting the EV system, 
operate the EV system for approxi-
mately 5 minutes t o recharge the 
12-volt battery.
If  a war ning message 
is displayed
The multi-information dis-
play shows warnings of 
system malfunctions, incor-
rectly performed opera-
tions, and messages that 
indicate a need for mainte-
nance. When a message is 
shown, perform the correc-
tion procedure appropriate 
to the message.
If a warning message is dis-
played again after the 
appropriate actions have 
been performed, contact 
your Toyota dealer.
Additionally, if a warning 
light comes on or flashes at 
the same time that a warn-
ing message is displayed, 
take the appropriate correc-
tive action for the warning 
light. ( P.513) 

5368-2. Steps to take in an emergency
Owners Manual_USA_M42C01_en
WARNING
●Connect the valve and hose 
securely with the tire installed 
on the vehicle.
If the hose is not properly con-
nected to the valve, air leakage 
may occur as sealant may be 
sprayed out.
●If the hose comes off the valve 
while inflating the tire, there is a 
risk that the hose will move 
abruptly due to air pressure.
●After inflation of the tire has 
completed, the sealant may 
splatter when the hose is dis-
connected or some air is let out 
of the tire.
●Follow the operation procedure 
to repair the tire. If the proce-
dure is not followed, the sealant 
may spray out.
●Keep back from the tire while it 
is being repaired, as there is a 
chance of it bursting while the 
repair operation is being per-
formed. If you notice any cracks 
or deformation of the tire, turn 
off the compressor switch and 
stop the repair operation imme-
diately.
●The repair kit may overheat if 
operated for a long period of 
time. Do not operate the com-
pressor continuously for more 
than 40 minutes.
●Parts of the repair kit become 
hot during operation. Be careful 
handling the repair kit during 
and after operation. Do not 
touch the metal part connecting 
the bottle and the compressor. It 
will be extremely hot.
●Do not attach the vehicle speed 
warning sticker to an area other 
than the one indicated. If the 
sticker is attached to an area 
where an SRS airbag is located, 
such as the pad of the steering 
wheel, it may prevent the SRS 
air bag from operating properly.
■Driving to spread the liquid 
sealant evenly
Observe the following precautions 
to reduce the risk of accidents.
Failing to do so may result in a 
loss of vehicle control and cause 
death or serious injury.
●Drive the vehicle carefully at a 
low speed. Be especially careful 
when turning and cornering.
●If the vehicle does not drive 
straight or you feel a pull 
through the steering wheel, stop 
the vehicle and check the fol-
lowing:
• Tire condition. The tire may  have separated from the wheel.
• Tire inflation pressure. If the tire  inflation pressure is 19 psi (130 
kPa, 1.3 kgf/cm
2 or bar) or less, 
the tire may be severely dam-
aged.
NOTICE
■When performing an emer-
gency repair
●Perform the emergency repair 
without removing the nail or 
screw that has punctured the 
tread of the tire. If the object 
that has punctur ed the tire is 
removed, repair by the emer-
gency tire puncture repair kit 
may not be possible.
●The repair kit is not waterproof. 
Make sure that the repair kit is 
not exposed to water, such as 
when it is being used in the rain.