2023 TOYOTA BZ4X emergency towing

17Pictorial index
Owners Manual_USA_M42C01_en
■ Instrument panel
Power switch ................................................... ................... P.231
Starting the EV system/changing the modes ............... P.231, 234
Emergency stop of the EV system ................................ ....... P.505
When the EV system will not start .............................. ......... P.537
Warning messages ............................................... ............... P.522
Rotary shifter ................................................. ..................... P.237
Changing the shift position.................................... ............... P.237
Precautions against towing ..................................... ............. P.507
Meters ................................................................................. P.152
Reading the meters/adjusting t he instrument panel lightP.152, 1 55
Warning lights/indicator lights ................................ .............. P.148
When the warning lights come on ................................ ........ P.513
Multi-information display . ................................................. P.155
Display ........................................................ ......................... P.155
When the warning messages are displayed ........................ P. 5 2 2

671-3. Emergency assistance
Owners Manual_USA_M42C01_en
1
For safety and security
the road, push the “SOS” button
to reach the Safety Connect
response center. The answer-
ing agent will determine your
vehicle’s location, assess the
emergency, and dispatch the
necessary assistance required.
If you accidentally press the “SOS”
button, tell the response-center
agent that you are not experiencing
an emergency.
■Enhanced Roadside Assis-
tance
Enhanced Roadside Assistance
adds GPS data to the already
included warranty-based Toyota
roadside service.
Subscribers can press the
“SOS” button to reach a Safety
Connect response-center agent,
who can help with a wide range
of needs, such as: towing, flat
tire, fuel delivery, etc. For a
description of the Enhanced
Roadside Assistance services
and their limitations, please see
the Safety Connect Terms and
Conditions, which are available
at Toyota.com.
Important! Read this informa-
tion about exposure to radio fre-
quency signals before using
Safety Connect;
The Safety Connect system
installed in your vehicle is a low- power radio transmitter and
receiver. It receives and also
sends out radio frequency (RF)
signals.
In August 1996, the Federal
Communications Commission
(FCC) adopted RF exposure
guidelines with safety levels for
mobile wireless phones. Those
guidelines are consistent with
the safety standards previously
set by the following U.S. and
international standards bodies.

ANSI (American National
Standards Institute) C95.1
[1992]
 NCRP (National Council on
Radiation Protection and
Measurement) Report 86
[1986]
 ICNIRP (International Com-
mission on Non-Ionizing Radi-
ation Protection) [1996]
Those standards were based on
comprehensive and periodic
evaluations of the relevant sci-
entific literature. Over 120 scien-
tists, engineers, and physicians
from universities, and govern-
ment health agencies and
industries reviewed the avail-
able body of research to
develop the ANSI Standard
(C95.1).
The design of Safety Connect
complies with the FCC guide-
lines in addition to those stan-
dards.
Safety information for
Safety Connect

217
Owners Manual_USA_M42C01_en
5
5
Driving
Driving
5-1. Before drivingDriving the vehicle....... 219
Cargo and luggage ..... 225
Vehicle load limits ....... 228
Trailer towing............... 229
Dinghy towing ............. 230
5-2. Driving procedures Power (ignition) switch 231
Transmission ............... 236
Turn signal lever.......... 242
Parking brake .............. 243
Brake Hold .................. 246
5-3. Operating the lights and wipers
Headlight switch .......... 248
AHB (Automatic High Beam)........................ 250
Windshield wipers and washer....................... 2535-4. Using the dr
iving support
systems
Software update .......... 257
Toyota Safety Sense 3.0 .................................. 259
PCS (Pre-Collision System) .................................. 265
LTA (Lane Tracing Assist) .................................. 276
LDA (Lane Departure Alert) .................................. 281
RSA (Road Sign Assist) .................................. 286
Dynamic radar cruise con- trol ............................. 288
Cruise control .............. 296
Emergency Driving Stop System ...................... 299
BSM (Blind Spot Monitor) .................................. 302
SEA (Safe Exit Assist) . 307
Intuitive parking assist . 311
RCTA (Rear Cross Traffic Alert) .......................... 322
RCD (Rear Camera Detec- tion) ........................... 328
PKSB (Parking Support Brake) ........................ 331
Static Objects Front and Rear of the Vehicle .... 336
Moving Vehicle Rear of the Vehicle ....................... 339

3145-4. Using the driving support systems
Owners Manual_USA_M42C01_en
■Objects which the system may
not be properly detected
The shape of the object may pre-
vent the sensor from detecting it.
Pay particular attention to the follow-
ing objects:
●Wires, fences, ropes, etc.
●Cotton, snow and other materials
that absorb sound waves
●Sharply-angled objects
●Low objects
●Tall objects with upper sections
projecting outwards in the direc-
tion of your vehicle
People may not be detected if they
are wearing certain types of cloth-
ing.
■Situations in which the system
may not operate properly
Certain vehicle conditions and the
surrounding environment may affect
the ability of a sensor to correctly
detect objects. Particular instances
where this may occur are listed
below.
●There is dirt, snow, water drops or
ice on a sensor. (Cleaning the
sensors will resolve this problem.)
●A sensor is frozen. (Thawing the
area will resolve this problem.)
In especially cold weather, if a
sensor is frozen the sensor dis-
play may be displayed abnormally,
or objects, such as a wall, may not
be detected.
●When a sensor or the area around
a sensor is extremely hot or cold.
●On an extremely bumpy road, on
an incline, on gravel, or on grass.
●When vehicle horns, vehicle
detectors, motorcycle engines, air
brakes of large vehicles, the clear-
ance sonar of ot her vehicles or
other devices which produce ultra-
sonic waves are near the vehicle
●A sensor is coated with a sheet of
spray or heavy rain.
●If objects draw too close to the
sensor.
●When a pedestrian is wearing
clothing that does not reflect ultra-
sonic waves (ex. skirts with gath-
ers or frills).
●When objects that are not perpen-
dicular to the ground, not perpen-
dicular to the vehicle traveling
direction, uneven, or waving are in
the detection range.
●Strong wind is blowing
●When driving in inclement weather
such as fog, snow or a sandstorm
●When an object that cannot be
detected is between the vehicle
and a detected object
●If an object such as a vehicle,
motorcycle, bicycle or pedestrian
cuts in front of the vehicle or runs
out from the side of the vehicle
●If the orientation of a sensor has
been changed due to a collision or
other impact
●When equipment that may
obstruct a sensor is installed, such
as a towing eyelet, bumper pro-
tector (an additional trim strip,
etc.), bicycle car rier, or snow plow
●If the front of the v ehicle is raised
or lowered due to the carried load
●If the vehicle cannot be driven in a
stable manner, such as when the
vehicle has been in an accident or
is malfunctioning
●When a tire chains, compact
spare tire or an emergency tire
puncture repair kit is used

3305-4. Using the driving support systems
Owners Manual_USA_M42C01_enintuitive parking assist-sensor,
RCTA, and RCD all together.
Mute will be canceled automatically
in the followin
g situations:
●When the shift position is
changed.
●When the vehicle speed exceeds
a certain speed.
●When there is a malfunction in a
sensor or the system is temporar-
ily unavailable.
●When the operating function is
disabled manually.
●When the power switch is turned
off.
■Situations in which the system
may not operate properly
●Some pedestrians, such as the
following, may not be detected by
the rear camera detection func-
tion, preventing the function from
operating properly:
• Pedestrians who are bending for- ward or squatting
• Pedestrians who are lying down
• Pedestrians who are running
• Pedestrians who suddenly enter the detection area
• People riding a bicycle, skate- board, or other light vehicle
• Pedestrians wearing oversized clothing such as a rain coat, long
skirt, etc., making their silhouette
obscure
• Pedestrians whose body is par- tially hidden by an object, such as
a cart or umbrella
• Pedestrians which are obscured by darkness, such as at night
●In some situations, such as the
following, pedestrians may not be
detected by the rear camera
detection function, preventing the
function from operating properly:
• When backing up in inclement weather (rain, snow, fog, etc.)
• When the rear camera is
obscured (dirt, snow, ice, etc., are
attached) or scratched
• When a very bright light, such as the sun, or the headlights of
another vehicle, shines directly
into the rear camera
• When backing up in a place where the surrounding brightness
changes suddenly, such as at the
entrance or exi t of a garage or
underground parking lot
• When backing up in a dim envi-
ronment such as during dusk or in
an underground parking lot
• When the camera position and
direction are deviated
• When a towing hook is attached
• When water droplets are flowing on the camera lens
• When the vehicle height is extremely changed (nose up,
nose down).
• When tire chains or an emergency tire puncture repair kit is used
• When the rear washer is operating
• If the suspension has been modi- fied or tires of a size other than
specified are installed.
• If an electronic component, such as a backlit license plate or rear
fog light, is insta lled near the rear
camera
• If a bumper protector, such as an
additional trim strip, is installed to
the rear bumper
■Situations in which the system
may operate unexpectedly
●Even though there are no pedes-
trians in the detection area, some
objects, such as the following,
may be detected, possibly caus-
ing the rear cam era detection
function to operate.
• Three dimensional objects, such as a pole, traffic cone, fence, or
parked vehicle
• Moving objects, such as a car or motorcycle
• Objects moving to ward your vehi-
cle when backing up, such as
flags or puddles (or airborne mat-
ter, such as smoke, steam, rain, or
snow)
• Cobblestone or gravel roads, tram rails, road repai rs, white lines,
pedestrian crossings or fallen

5078-2. Steps to take in an emergency
Owners Manual_USA_M42C01_en
8
When trouble arises
8-2.Steps to take in an emergency
In the following situations, it is
not possible to be towed by
another vehicle using cables or
chains, as the front wheels may
be locked due to the parking
lock. Contact your Toyota dealer
or commercial towing service.
 There is a malfunction in the
shift control system. ( P.233,
525)
 There is a malfunction in the
immobilizer system. ( P. 6 8 )
 There is a malfunction in the
smart key system. ( P.539)
 The 12-volt battery is dis-
charged. ( P.541) The following may indicate a
problem with your transmission.
Contact your Toyota dealer or
commercial towing service
before towing.

The EV system warning mes-
sage is shown on the multi-
information display and the
vehicle does not move.
 The vehicle makes an abnor-
mal sound.From the front (2WD models)
Release the parking brake.
Turn automatic mode off.
( P.244)
If your vehicle needs
to be towed
If towing is necessary, we
recommend having your
vehicle towed by your Toy-
ota dealer or commercial
towing service, using a
wheel-lift type truck or flat-
bed truck.
Use a safety chain system
for all towing, and abide by
all state/provincial and local
laws.
Situations when it is not
possible to be towed by
another vehicle
Situations when it is nec-
essary to contact dealers
before towing
Towing with a wheel-lift
type truck

5088-2. Steps to take in an emergency
Owners Manual_USA_M42C01_en
From the front (AWD models)
Use a towing dolly under the
rear wheels.
From the rear
Use a towing dolly under the
front wheels.
WARNING
Observe the following precau-
tions. Failure to do so may result
in death or serious injury.
■When towing the vehicle
2WD models
Be sure to transp ort the vehicle
with the front wheels raised or
with all four wheels raised off the
ground. If the vehicle is towed
with the front wheels contacting
the ground, the drivetrain and
related parts may be damaged or
electricity generated by the opera-
tion of the motor may cause a fire
to occur depending on the nature
of the damage or malfunction.

5098-2. Steps to take in an emergency
Owners Manual_USA_M42C01_en
8
When trouble arises
When using a flat-bed truck to
transport the vehicle, use tire
strapping belts. Refer to the
owner’s manual of the flat-bed
truck for the tire strapping
method.
In order to suppress vehicle
movement during transporta-
tion, set the parking brake and
turn the power switch off.
If a tow truck is not available in
an emergency, your vehicle may
be temporarily towed using
cables or chains secured to the
emergency towing eyelets. This
should only be attempted on
hard surfaced roads for short
distances at under 18 mph (30
km/h).
A driver must be in the vehicle to
steer and operate the brakes.
The vehicle’s wheels, drive train,
axles, steering and brakes must
be in good condition.
WARNING
AWD models
Be sure to transport the vehicle
with all four wheels raised off the
ground. If the vehicle is towed
with the tires contacting the
ground, the drivetrain or related
parts may be damaged, the vehi-
cle may fly off the truck, or elec-
tricity generated by the operation
of the motor may cause a fire to
occur depending on the nature of
the damage or malfunction.
NOTICE
■To prevent damage to the
vehicle when towing using a
wheel-lift type truck
When raising the vehicle, ensure
adequate ground clearance for
towing at the opposite end of the
raised vehicle. Without adequate
clearance, the vehicle could be
damaged while being towed.
■Towing with a sling-type truck
Do not tow with a sling-type truck
to prevent body damage.
Using a flatbed truck
Emergency towing