2023 TESLA MODEL S Owners Manual

You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of which can
be located through the map on your vehicle

UMC_a010
Mobile Connector to adapter connection hot
Let cool - Plug adapter fully into Mobile Connector
What this alert means:
Charging has been interrupted because the Mobile Connector has detected a high temperature at the connection
between the wall plug adapter and the control box.
What to do:
Make sure the wall plug adapter is fully connected to the Mobile Connector control box.
Also make sure the wall plug adapter is not covered by anything, and that there is no heat source nearby.
After unplugging from the power source (wall outlet), inspect the wall plug adapter connection and the Mobile
Connector control box connection for any obstructions or moisture. Make sure any obstruction has been removed
and any moisture has been allowed to dry, then try re-inserting the wall plug adapter into the Mobile Connector and
then connecting to the power source (wall outlet).
Once the Mobile Connector control box temperature has decreased and any obstruction has been removed, the alert
should clear and charging should possible.
You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of which can
be located through the map on your vehicle

For more information on troubleshooting Mobile Connector status lights and charging issues, refer to the product

4. If the alert persists, try using a different wall plug adapter (see steps above to make sure the adapter is fully
connected to your Mobile Connector).a.
If the alert is no longer present, the issue is likely with the wall plug adapter you were using previously.
b.
If the alert persists, the issue is likely with your Mobile Connector.
If needed, obtain another wall plug adapter or Mobile Connector.
In the meantime, you can continue to charge with the same equipment. The charge rate will be reduced, as charge
current will be limited to 8A while this condition persists.
You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of which can
be located through the map on your vehicle

Your Mobile Connector is unable to communicate with the wall plug adapter. Because your Mobile Connector cannot
identify the type of wall outlet the wall plug adapter is connected to, charge current is automatically reduced to 8A.
What to do:
1.
Unplug your Mobile Connector, including the wall plug adapter, completely from the wall outlet.
2.
Make sure the connection between the wall plug adapter and the main body of your Mobile Connector is secure.
a.
Disconnect the wall plug adapter completely from the main body of your Mobile Connector.
b.
Fully reinsert the wall plug adapter into the main body of your Mobile Connector by pushing it into the socket until it snaps into place.
3.
Try charging again by plugging the Mobile Connector, including wall plug adapter, fully into the wall outlet.
4.
If the alert persists, try using a different wall plug adapter (see steps above to make sure the adapter is fully
connected to your Mobile Connector).
a.
If the alert is no longer present, the issue is likely with the wall plug adapter you were using previously.
b.
If the alert persists, the issue is likely with your Mobile Connector.
If needed, obtain another wall plug adapter or Mobile Connector. In the meantime, you can continue to charge with
the same equipment. The charge rate will be reduced, as charge current will be limited to 8A while this condition
persists.
You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of which can
be located through the map on your vehicle

This is not typically an issue with your vehicle or your Mobile Connector, but rather an issue with the outlet. A warm
outlet may be caused by a plug that is not fully inserted, a loose building wiring connection to the outlet, or an
outlet that is beginning to wear out.
What to do:
Make sure your adapter is fully plugged into the outlet. If charging speed does not return to normal, contact an
electrician to inspect the outlet and building wiring connections to the outlet and complete any repairs needed.
If the outlet is worn, it should be replaced with a high-quality outlet. Consider upgrading to a Tesla Wall Connector
for greater convenience and highest charging speed.
UMC_a018
Charge rate reduced - Handle temperature high
Check charge handle or charge port for debris
What this alert means:
Charge current has been temporarily reduced because the Mobile Connector has detected increased temperature in
the charge handle that connects to your vehicle

Also make sure the wall plug adapter is not covered by anything, and that there is no heat source nearby. If the alert
persists in normal ambient temperatures (under 100