Page 25 of 450

in
Canada: in
Canada:
Mer cedes-Benz Canada,Inc.
Eur opean DeliveryDepar tment
98 Vander hoofAv enue
To ronto, Ont ario M4G 4C9 MaintMaint
enanc e enanc
e Yo
ur cust omer advisor con/rms theser vice inthe
ser vice repor t. RR
oadside Assist oadside
Assistance ance
The
Mercedes-Benz Roadside Assistance Prog ram
o.er ste ch nica lhel pin thecase ofabr eakdo wn.
Yo ur calls totheto ll-fr eeRoadside Assistance
Ho tline areans weredby our agents 24hour sa
da y,365 days aye ar.
1-8 00-FOR-MER Cede s(1- 800-3 67-6372)(USA )
1-800-387-0100 (Canada)
Yo ucan /ndfur ther information intheMer cedes-
Benz Roadside Assistance Prog ram broc hur e
(US A)orthe"R oadside Assistance" section inthe Ser
viceand Warrant ybookle t(Canad a).Youwill
/n dbo th intheve hicle docume ntwa llet. ChangChang
eof addr e
of addr essorc ess
orchang hang
eof o e
of owner wner
ship ship
In
theev ent ofach ang eof addr ess, please send
us the"No ti/cat ion ofaddr esschang e"inthe
Ser viceand Guarant eebookletor simp lycall the
Mer cedes-Be nzCust omerAss istanc eCent er
(U SA )on theho tline number
1-800-F OR-MER Cedes (1-800-367-6372) orCus-
to mer Service (Canada) on1-800 -387-0100. We
can then reac hyo uin atimel yfa shion ,if nece s-
sar y.
If yo usell your Mer cedes, pleaseleaveall liter a-
tur ein theve hicle sothat itis availabl eto thene xt
ow ner .If yo uha ve pur chased aused vehicle,
please sendusthe"No tice ofPur chase ofUsed
Car" intheSer vice andGuar anteebookle tor sim-
pl ycall theMer cedes-Benz Customer Assist ance
Cent er(US A)attheho tline number
1-800-F OR-MER Cedes (1-800-367-6372) orCus-
to mer Service (Canada) at1-800 -387-0100. PP
ossible dang ossible
dangerdue t er
due to subst o
subst ances hazar ances
hazardous to dous
to
healt h healt
h In
com plian cewithPr oposit ion65("Pr op65 "),the
fo llo wing detach able label hasbeen added to
eac hve hicle soldinCalif ornia: OperOper
atingsaf e atin
gsaf ety ty
&
W W
AR NIN G AR
NIN GRisk ofacciden tdue tomal-
fun ctions orsystem failur es
If yo udo notha ve thepr escr ibed service/
maint enance workor anyre qu ired repair scar - Gener
alno tes
23 23
Page 26 of 450

ri
ed out, this could result inmalf unct ionsor
sy stem failur es. #
Alwaysha ve thepr escr ibed service and
maint enance workas wellan yre qu ired
re pair scar ried out ataqu ali/ed special -
is two rkshop. &
W W
AR NIN G AR
NIN GRisk ofacciden tor injurydue
to incor rect modi/cations onelect ronic
com pone ntpar ts
Mo di/cation ofelec tronic compone nts,their
soTw areor wir ing could impair their function
and/or thefunction ofother networke dcom-
ponent partsor saf ety-re leva nt systems .
This canenda nger theoper ating safetyof the
ve hicle. #
Neverta mp erwit hth ewir ing and elec-
tr onic component partsor their soT-
wa re. #
Youshould have all workon electr ical
and electr oniccomponent scar ried out
at aqu ali/ed special istwo rkshop. Obser
vethe"On-boar delectr onics" section in
"T ec hnical data". &
W W
ARNIN G ARNIN
GRisk of/recaused by0amma -
ble mat erial on hotex haus tsy stem com-
pone nts
Flammab lemat erial suc has lea ves, grass or
twig sma yign ite if th ey come intocont actwith
ho tpar tsof theex haus tsy stem. #
When drivi ng on anunpa vedro ad oro.-
ro ad, checkth eve hicle underside regu-
lar ly. #
Inpar ticu lar,re mo vetrapp edplant parts
or other 0ammable material. #
Ifth er eis damag e,consult aqu ali/ed
special istwo rkshop immed iately. *
N N
O O
TE TE
Dam ageto theve hicle duetodriv-
ing toofast anddu eto impacts tothe
ve hicle underbod yor suspen sioncompo-
nen ts In
thefo llo wing situations, inpar ticular ,th er e
is arisk ofdamag eto theve hicle:
R The vehicle become sgr ounded, e.g.ona
high curb oran unpavedro ad
R The vehicle isdriven toofast ove ran
obst acle, e.g.acurb, speed bumpor pot-
hole
R Ahea vyobject strikes theunderbody or
suspension components
In situations suchas these, damag eto the
body ,underbody ,suspension component s,
wheels ortires ma yno tbe visible. Compo-
nent sdamag edinthis wa ycan unexpect edly
fa ilor ,in thecase ofan accident, mayno lon-
ge rabsorb there sult ing forc eas intended.
If th eunderbody panelingisdamag ed,0am-
mable materials suchas lea ves, grass ortwig s
can colle ctbetween theunderbody andthe 2424
Gener
alno tes
Page 27 of 450

underbody
paneling.Thesematerials may
ignit eif th ey come intocont actwithho tpar ts
of theex haus tsy stem. #
Have theve hicle checkedand repair ed
immediat elyat aqu ali/ed special ist
wo rkshop.
or #
Ifdr ivi ng safetyis im pair edwhil econ -
tin uin gyo ur jour ney,pull overand stop
th eve hicle immed iately, while paying
att ent ion toroad and tra1c cond itions,
and cont actaqu ali/ed special istwo rk-
shop. DeclarDeclar
ationofconf ation
ofconf or or
mity f mity
for wir or
wir eless v eless
vehicle ehicle
com com
pone nts pone
nts US
A:"Radio based device sof this vehicle comply
wit hPa rt15 oftheFCC Rules. Oper ation issub-
ject tothefo llo wing twoconditions: 1)These devi- ces
mayno tcause harmful interfere nce, and2)
Thes ede vice smust accep tan yint erfere nce
re ceiv ed,includin gint erfere nce that ma ycause
und esiredoper ation.Chang esormodi/cations not
ex pressl yappr ovedby thepar tyresponsi blefor
com plian cecould void theuser ’saut hor ityto
oper ateth eeq uipment."
Canada: "Thisvehicle contains licen ce-exemp t
tr ansm itter( s)/r ecei ver(s) that com plywit hInn o-
va tion, Science andEconomic Development Can-
ada ’slicence-e xemp tRSS(s). Operation issubjec t
to thefo llo wing twoconditions: (1)These devices
ma yno tcause interfere nce. (2)Thes ede vice s
must accep tan yint erfere nce, including interfer-
ence that ma ycause undesiredoper ationof the
de vices." "Lesémetteur s/r écep teur sdans cette
vé hicule sontconforme aux CNR d’Innovatio n,
Sci ence set Dé veloppement économiqueCanada
applica blesauxappar eilsradio exem ptsde
licen ce.L’ex ploit ation estautorisée auxdeux con-
ditions suivantes:1) Ces appar eilsnedoiv entpas
pr oduir ede brouillag e;2) Ces appar eilsdoiv ent
accep terto ut brouillag era dioélectr ique subi,
même sile brouillag eest suscep tibled’en com-
pr ome ttrele fonctio nneme nt." Dia
gnos Dia
gnostic sconne ction tics
conne ction
The diagnostic sconne ctionis ate ch nica lint er-
fa ce intheve hicle. Itis used, forex am ple, during
re pair andmaint enance workor forre adin gout
ve hicle datain aspecial istwo rkshop. Diagnostic
de vice sshould ther efor eonl ybe connect edina
qu ali/ed special istwo rkshop. &
W W
AR NIN G AR
NIN GRisk ofacciden tdue tocon-
nect ingdevice sto thediagnost icscon-
nection
If yo uconnect devices tothediagnost icscon-
nection oftheve hicle, thefunction ofvehicle
sy stems andoper atingsaf etyma ybe
im pair ed. #
Forsaf etyre asons, werecommen dth at
yo uuse and connect onlypr oducts
appr ovedby an aut hor izedMer cedes-
Ben zSe rvice Cent er. Gener
alno tes
25 25
Page 28 of 450

&
W W
ARNI NG ARNI
NGRisk ofaccid ent due toobjects
in thedr iver's foot we ll
Objects inthedr iver's foot we llma yim pede
pedal trav el or bloc kadepr essed pedal.
This jeopar dizestheoper ating androad safety
of theve hicle. #
Stow allobj ects intheve hicle secur ely
so that they canno tget intoth edr iver's
fo ot we ll. #
Alwaysins tallth e0oor mats securely
and asprescr ibed inorder toensur eth at
th er eis alw ayssu1cie ntroom forth e
pedals. #
Donotuse loose 0oormats anddonot
place 0oormats ontopof one another. *
N NO O
TE TE
Batt erydisc harging from using devi-
ces connect edtothediagnost icsconnec-
tion Using
devices atthediagnost icsconnection
dr ains thebatt ery. #
Chec kth ech arge leve lof thebatt ery. #
Ifth ech arge leve lis low, charge thebat-
te ry,e.g .by driving aconsider abledis-
ta nce. Plea
sealsono te theinf ormation aboutthe12 V
batt eryand shor t-distance trips inthe"Dr iving
and Parking" chap ter(/ page140). Connecting
andusing another device withth e
diagnos ticsconnection canhave thefo llo wing
e.ect s:
R Malfunctions intheve hicle system
R Perm anen tdamag eto vehicle compone nts
Ple ase referto thewa rrant yte rm sand cond itions
fo rth is matt er.
Mor eover,conn ectingeq uipmen tto thediagnos-
tics connection canlead toemissions monitoring
inf ormation beingrese t,forex am ple. This may
lead totheve hicle failing tomee tth ere qu ire-
ments ofthene xt emissions inspection during the
main inspecti on. Quali/edQuali/ed
specialis specialis
tw t
w or k or
kshop shop
An author ized Mercedes-Be nzSer vice Cent erisa
qu ali/ed special istwo rkshop. Ithas thenecessar y
special skills,tools and quali/cations tocor rectl y
car ryout thewo rkrequ ired on your vehicle. This
par ticu larlyappli estosaf ety-re leva nt wo rks. 2626
Gene
ralno tes
Page 29 of 450

Fo
rth efo llo wing, alwaysha ve your vehicle
ch eckedat an aut hor ized Mercedes-Benz Service
Cent er:
R Safety-re leva nt wo rks
R Serviceand maintena nce work
R Repair work
R Mod i/catio nsaswellas inst allations andcon-
ve rsions
R Workon electr oniccomponent s
Mer cedes‑Ben zre commen dsaMer cedes‑B enz
Ser vice Cent er. Cor
r Cor
rect use oft ect
use ofthe v he
vehicle ehicle
If yo ure mo veanywa rning stickers,yo uor other s
could failto recogn izecertain dang ers. Lea ve
wa rning stickers inposition.
Obser vethefo llo wing information inpar ticular
when driving your vehicle:
R thesaf etyno tesin this Oper ator's Manual,
ve hicle-spe ci/csuppl emen tsand further sup-
pleme ntar ydocume nts
R tech nica ldat afo rth eve hicle R
tra1c rules and ‑regulations
R laws and safetyst an da rdsper taining tomo tor
ve hicles Spo
r Spo
rt Util ityV t
Util ityVehicle ehicle
&
W W
AR NIN G AR
NIN GRisk ofacciden twhen thecen-
te rof grav ity istoohigh
The vehicle mayst ar tto skid androllo verin
th eev ent ofsudden steer ing maneuv ers
and/or whentheve hicle' sspeed isno tadap-
te dto thero ad cond itions. #
Alwaysadap tyo ur speed anddriving
sty leto theve hicle' sdr ivi ng charact eris-
tics and tothepr ev ailin gro ad and
we ather cond itions. Util
ityvehicles have asigni/cantl yhighe rro llo ver
ra te than other types ofvehicles.
If th is type ofvehicle isno tdr iven safely, an acci-
den tcan occur ,th eve hicle canrollove rand
occupants cansu.er serious oreven fata linju-
ri es. In
aro llo vercr ash, anunbelt edper son issign i/-
can tly mor elik elyto die than aper son wearing a
seat belt.
Yo uand allvehicle occupan tsshould alwayswe ar
yo ur seat belts. NNo o
t t
es f es
for per or
per sons wit sons
withelectr h
electr onicmedical aids onic
medical aids
Mer cedes-Benz AGcann ot,despit ecar efull y
de veloping vehicle systems, completely rule out
th eint eraction ofvehicle systems withelect ronic
med icalaid ssuc has cardiac pacema kers.
In addit ion,th er ear ecom ponents installed inthe
ve hicle that, rega rdless oftheoper ating status of
th eve hicle, cangener atema gne tic/elds onapar
wit hper manent magne ts.Thes e/e lds canbe
fo und, forex am ple, inthear ea around themulti-
media andsound system oralso inthear ea ofthe
seats, dependingon theve hicle equipme nt.
Fo rth is reason, thefo llo wing canoccur inisolat ed
cases ,depending ontheaids used:
R Medical aidsmalfunctionin g
R Adversehealt he.ect s Gener
alno tes
27 27
Page 30 of 450

Obser
vetheno tesand warnings ofthemanuf ac-
tur erofthemedical aids;ifin doubt, contactthe
de vice manuf acturerand/or your doct or.If th er e
is continuin guncer tainty concer ningthepossibil-
ity ofmedical aidsmalfunctionin g,Mer cedes-
Benz AGrecommen dsusing onlyfew electr ical
ve hicle systems and/ ormain taining adist ance
fr om thecom ponents.
Onl yha ve repair sand maint enance workinthe
ar ea ofthefo llo wing components carried out ata
qu ali/ed special istwo rkshop:
R Vehicle compone ntscar rying livevo ltag e
R Transmi ssionantenn a
R Mul time diasystem and soun dsy stem
If yo uha ve anyqu eries orsugg estion s,consult a
qu ali/ed special istwo rkshop. PrPr
oblem swit oblem
swit hy h
your v our
vehicle ehicle
If yo ushould exper ience apr oblem withyo ur vehi-
cle, particu larlyone that youbelie vema ya.ect its
saf eoper ation, weurge youto cont actanaut hor -
ize dMer cedes-B enzCent erimmedi atelyto have
th epr oblem diagnosed andrecti/ed. Ifth epr ob- lem
isno tre sol vedto your satisf action, please
discuss thepr oblem again withan aut hor ized
Mer cedes-Benz Centeror,if necessar y,cont act
us atone ofthefo llo wing addresses:
In t In
the US he
USA: A:
Mer cedes-Benz USA,LLC
Cust omer Assist anceCenter
One Mercedes -Benz Drive
Sandy Springs, GA30328
In Canada: In
Canada:
Mer cedes-Benz Canada,Inc.
Cust omer Relations Department
98 Vander hoofAv enue
To ronto, Ont ario M4G 4C9 RR
epo r epo
rting safe ting
safety def ty
def ects ects
US US
Aonl y: A
onl y:
The follo wing text ispubl ished asrequ ired ofman-
uf actur ersunder Title 49, Code ofU.S. Feder al
Re gula tions ,Pa rt575 pursuant tothe"N ational
Tr a1c andMotorVe hicle SafetyAc tof 1966" . If
yo ubelie vethat your vehicle hasadef ect whic h
could cause acr ash orcould cause injuryor
deat h,youshould immediat elyinf orm theNa tional
Highw ayTra1c SafetyAd minis tration (NHTSA)in
addi tionto notifyi ngMer cedes-Be nzUS A,LLC.
If NHT SAreceiv essimilar complain ts,itma yopen
an inve sti gation, andifit /n ds that asaf etydef ect
ex ists inagr oup ofvehicles, itma yor der are call
and remedy campaign. Howev er,NHT SAcann ot
become invo lved inindividual problemsbetween
yo u, your dealer ,or Mer cedes-Benz USA,LLC.
To cont actNHT SA,yo uma ycall theVe hicle
Saf etyHo tline toll-fr eeat1-888-327-4236
(TT Y:1-800-424-9153); gotothehttps://
www .safercar .go v/;or write to :Ad minis trat or ,
NHT SA,400 SeventhSt reet,SW .,Wa shing ton, DC
2059 0,:USA.
Yo ucan also obtain other informatio nabout motor
ve hicle safetyfrom: https:/ /www .safercar .gov
Canada only: Canada
only:
The follo wing text ispubl ished asrequ ired ofman-
uf actur ersunder subsection 18.4(4)oftheMo tor
Ve hicle SafetyRe gula tions . 2828
Gener
alno tes
Page 31 of 450

If
yo ubelie vethat your vehicle hasadef ect whic h
could cause acr ash orcould cause injuryor
deat h,youshould immediat elyinf orm Transpo rt
Canada inaddition tonotifyi ngMer cedes-Be nz
Cana daInc.
If Transpo rtCanada receiv edsimilar complain ts,it
ma yopen aninve sti gation, andifit /n ds that a
saf etydef ect exists inagr oup ofvehicles, itma y
or der are call and remedy campaign. Howev er,
Tr anspo rtCanada cannotbecome invo lved inindi-
vidual problems between you, your dealer or
Mer cedes-Benz CanadaInc.
To cont actTranspo rtCanada, youma ycall the
Def ect Inve sti gations andRecalls Division toll-fr ee
in Canada at1-800-333-0510 or819-994-3328in
th eGatineau-Ott awaarea orinternat ionally; you
ma yalso gotothefo llo wing websit esformor e
inf ormation:
R English: https://www .tc.gc.ca/recalls
R Frenc h:https://www .tc.gc.ca/rappels LimitLimit
edW ed
War r ar
ranty anty
* NO NO
TE TE
Damag eto theve hicle arisin gfrom
vio lati on ofthese oper ating instruction s. Damag
eto theve hicle canarise from violati on
of these oper ating instruction s.
This damag eis no tco veredeit her bythe
Mer cedes-Be nzimplie dwa rrant yor by the
Ne w‑ orUsed- Vehicle Warrant y. #
Followtheinst ruction sin these oper at-
ing inst ruction son proper operation of
yo ur vehicle aswellas on possible vehi-
cle damag e. QR
code f QR
code for r or
rescue card escue
card
QR codes areatt ached inthefuel /ller 0apand on
th eopposit eside ontheB-pillar .In theev ent of
an accident, rescue service scan usetheQR code
to quickl y/n dth eappr opriatere scue cardfo r
yo ur vehicle. Thecurrent rescue cardcont ains the
most impor tant informa tion aboutyour vehicle
(e.g .th ero uting oftheelectr iclines) incom pact
fo rm . Fu
rther informatio ncan beobt aine dat http s://
www .mercedes- benz.de/ qr-code DatDat
ast a
stor or
ag e ag
e DatDat
apr a
pr ocessin gin t ocessin
gin the v he
vehicle ehicle
Elect
r Elect
roni ccont r oni
ccont rol uni ts ol
uni ts
Elect ronic cont rolunits areinst alled inyour vehi-
cle. Control uni tsprocess datawhic h,forex am-
ple, they receiv efrom vehicle senso rs,ge ner ate
th emsel vesor exch ang ebe tween themsel ves.
Som econt rolunits arere qu ired forth esaf eoper -
ation ofyour vehicle, some assistyo uwhen driv-
ing, suchas driver assist ancesystems, while oth-
er senab lecon venienc eor infotainm entfunct ions.
The follo wing prov ides youwit hge ner alinf orma -
tion rega rding datapr ocessing intheve hicle.
Ad ditional information rega rding exactl ywhic h
dat ain your vehicle arecolle cted, savedand
tr ansmitt edtothird par ties, andforwhat purpose,
can befound intheinf ormation directl yre lat ed to
th efunction alch aract eristics inqu estion intheir
re specti veoper ating instructions. Thisinformation
is also availabl eonl ine and, depen dingon the
ve hicle equipme nt,dig itall y. Gener
alno tes
29 29
Page 32 of 450

PP
er er
sonal data sonal
data
Ev eryve hicle isidenti/ed byauni que vehicle
identi/cation number.Depen dingon thecountr y,
th is vehicle identi/cation numbercan beused by,
fo rex am ple, government alaut hor ities todeter-
mine theidentity oftheow ner .Ther ear eot her
possibi lities touse datacollect edfrom theve hicle
to identify theow ner ordriver ,suc has thelicense
plat enumber .
Ther efor e, dat age ner ated orproce ssed bycont rol
units maybe attr ibut able toaper son or,und er
cer tain conditions, becomeattribut able toaper -
son. Depe nding on whic hve hicle dataar eav aila-
ble, itma ybe possibl eto mak einf erences about,
fo rex am ple, your driving behavior,yo ur location,
yo ur routeor your use patterns.
Leg Leg
alr al
req eq
uir uir
ements r ements
reg eg
ar ar
ding t ding
the disclos ur he
disclos ureof e
of
dat a dat
a
If leg allyre qu ired todo so, manuf acturersar e, in
indivi dualcases, legallyoblig edtoprov ide govern-
ment alenti ties, upon requ est and totheex tent
re qu ired, datastor ed bythemanuf acturer.Fo r
ex am ple, this ma ybe thecase during theinve sti -
ga tion ofacr imina lo.e nse. Go
vernment alenti ties areth emsel ves, in ind ivid-
ual cases andwithin theapplicable legalframe-
wo rk,aut hor izedto read out datafrom theve hi-
cle. Inthecase ofan accident, information that
can help withan inve sti gation can, ther efor e, be
ta ke nfrom theair bag contr olunit, forex am ple.
Oper Oper
ationaldat atio
naldatain t a
in the v he
vehicle ehicle
This isdat are ga rding theoper ation oftheve hicle,
whic hha ve been processed bycont rolunits.
This includes thefo llo wing data,forex am ple:
R vehicle status informatio nsuc has thespeed,
longitudin alacceler ation,lateral acceler ation,
number ofwheel revo lutions orthefa stene d
se at belts di sp lay
R ambient cond itio ns ,su ch astemp eratur e,rain
sensor ordist ance sensor
Gener ally,theuse ofthese datais temp orary;
th ey will notbe stor ed beyond theper iod ofoper -
ation andwillonlybe processed within theve hicle
itse lf. Con trol uni tsoTen containdatamemor ies
fo rve hicle keys,fo rex am ple. Theiruse permits
th ete mp oraryor per manent document ationof
te ch nica linf orma tion abouttheve hicle' soper at- ing
stat e, com pone ntloads, maintenanc ere qu ire-
ments andtech nica leve nts orma lfunct ions.
Dep ending ontheve hicle equipmen t,thefo llo w-
ing dataar estor ed:
R oper ating status ofsystem com ponents, such
as /ll leve ls, tirepr essur eor batt eryst atus
R malfunctions orfaults inimpor tant system
com pone nts,suchas ligh tsor brak es
R system reactio nsinspecial drivi ng situ atio ns,
suc has air bag deployment ortheint erve ntion
of stabi lity cont rolsy stems
R information onevents leading tovehicle dam-
ag e
In cer tain cases ,it ma ybe requ ired tostor eda ta
th at wo uld have other wise been usedonlyte mp o-
ra rily .This maybe thecase ifth eve hicle has
de tected amalfu nction, forex am ple.
If yo uuse services, suchas repair services and
maint enance work,st or ed oper ation aldat aas
we llas theve hicle identi/cation numbercan be
re ad out and used. Theycan beread out by
ser vice networkem ployees, suchas workshops
and manu factur ersor third par ties, suchas break - 3030
Gener
alno tes