2023 MERCEDES-BENZ EQS SUV Owners Manual

Display messagesPossible causes/consequences and P Solutions

Display messagesPossible causes/consequences and P SolutionsHigh-Voltage Battery Fault
No Start in Approx. XXX mi
Service Required (yellow
display message)*A malfunction has occurred in the high-voltage battery.
It will no longer be possible to start the electric drive system aser the distance displayed has been covered.Have the necessary maintenance work on the high-voltage battery carried out at a qualiNed specialist workshop.High-Voltage Battery Fault
No Start in Approx. XXX mi
Service Required (red dis-
play message)*A malfunction has occurred in the high-voltage battery.
It will no longer be possible to start the electric drive system aser the distance displayed has been covered.Have the necessary maintenance work on the high-voltage battery carried out immediately at a qualiNed specialist
workshop.Hight-Voltage Battery Fault
Do Not Restart Service
Required*A malfunction has occurred in the high-voltage battery.
It will no longer be possible to restart the drive system once it has been switched oM.Do not switch oM the drive system; drive on to the nearest qualiNed specialist workshop.464Display messages and warning/indicator lamps

VehicleDisplay messagesPossible causes/consequences and P Solutions*The driver\bs display is inoperative due to a failed sosware update.
The display message will be shown every time the engine is started.&WARNING Risk of accident due to failure of the driver display
In the event that the driver display fails or malfunctions, you will not recognize function restrictions aMecting sys-
tems relevant to safety. This may impair operating safety.
Park the vehicle safely as soon as possible and notify a qualiNed specialist workshop.
If the driver\bs display fails, you may not recognize function restrictions aMecting systems relevant to safety or the
speed display, for example. The operating safety of the vehicle may be impaired (  page 328).
Have the vehicle checked by a qualiNed specialist workshop immediately.
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Vehicle Ready to Drive
Shutdown Occurs When
Locked or After a Few
Minutes
*You are leaving the vehicle in a ready-to-drive state.Get out of the vehicle, secure it against rolling away and take the key with you.If you do not leave the vehicle, switch oM the electrical consumers, e.g. the seat heating. Otherwise, the 12!

Display messagesPossible causes/consequences and P SolutionsRestricted Mode Activated
Drive Power Reduced*When the beginner driver mode is activated, the drive power is reduced (  page 235).Head-up Display Currently
Unavailable See Operator's
Manual*The head-up display is temporarily unavailable. Possible causes:
= Malfunctions in the power supply
= Signal interferenceStop in accordance with the traPc conditions and switch the vehicle oM and on again.If the display message still appears, consult a qualiNed specialist workshop.Head-up Display Inopera-
tive*The head-up display has an internal error.Consult a qualiNed specialist workshop.Head-up Display Bright-
ness Currently Reduced
See Operator's Manual*The brightness of the head-up display is reduced. Possible causes:
= Dirt on the windshield in the camera\bs Neld of vision
= Faulty exterior brightness signalsSwitch on the windshield wipers.Clean the windshield if necessary.Switch the vehicle oM and switch it back onIf the display message still appears, consult a qualiNed specialist workshop.466Display messages and warning/indicator lamps

Display messagesPossible causes/consequences and P Solutions
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Steering Malfunction Drive
Carefully Service Required
*A power steering malfunction has occurred. Steering characteristics may be impaired as a result.Drive on carefully.Consult a qualiNed specialist workshop.
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Steering Malfunction
Increased Physical Effort
See Operator's Manual
*The power steering assistance is malfunctioning.&WARNING Risk of an accident due to altered steering characteristics
If the power assistance of the steering fails partially or completely, you will need to use more force to steer.
If safe steering is possible, drive on carefully.Visit or consult a qualiNed specialist workshop immediately.
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Steering Malfunction Stop
Immediately See Opera-
tor's Manual
*The steering is malfunctioning. Steering capability is signiNcantly impaired.&WARNING Risk of accident if steering capability is impaired
If the steering does not function as intended, the vehicle\bs operating safety is jeopardized.
Pull over and stop the vehicle safely as soon as possible, paying attention to road and traPc conditions. Do
not continue driving under any circumstances.Consult a qualiNed specialist workshop.Display messages and warning/indicator lamps467

Display messagesPossible causes/consequences and P Solutions
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Rear Axle Steering Cur-
rently Malfunctioning
*The rear axle steering is temporarily unavailable. The turning radius may become wider.Stop the vehicle in accordance with the traPc conditions and restart the vehicle.
If the display message does not disappear:
Drive on carefully.Consult a qualiNed specialist workshop.
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Rear Axle Steering Malfunc-
tion Service Required
*The rear axle steering is malfunctioning.
The rear axle has no steering capability.
The steering wheel may be at an angle when you drive in a straight line.Adapt your speed and drive on carefully.Consult a qualiNed specialist workshop immediately.
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Rear Axle Steering Malfunc-
tion Stop Immediately
*The rear axle steering is malfunctioning.
The rear axle has no steering capability.
The steering wheel may be tilted considerably when you drive in a straight line.
Depending on the steering wheel\bs tilted position, the steering wheel will also vibrate and a continuous warning tone will sound.&WARNING Risk of accident if steering capability is impaired
If the steering does not function as intended, the vehicle\bs operating safety is jeopardized.
468Display messages and warning/indicator lamps

Display messagesPossible causes/consequences and P SolutionsPull over and stop the vehicle safely as soon as possible, paying attention to road and traPc conditions. Do
not continue driving under any circumstances.Consult a qualiNed specialist workshop.When stopping, bear the enlarged vehicle width in mind.Snow Chain Mode Maxi-
mum Speed Exceeded*The maximum permissible speed for snow chain mode has been exceeded.Drive more slowly.Ambient Lighting Warning
Support Inoperative*The ambient lighting may not provide full visual warning support.Lock the vehicle and unlock it again aser a few minutes.If the display message appears regularly, contact a qualiNed specialist workshop.
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*At least one door is open.Close all doors.
f
*The hood is open.&WARNING Risk of accident due to driving with the hood unlocked
The hood may open and block your view.
Never release the hood when driving.Display messages and warning/indicator lamps469

Display messagesPossible causes/consequences and P SolutionsBefore every trip, ensure that the hood is locked.Stop the vehicle immediately in accordance with the traPc conditions.Do not continue driving.Consult a qualiNed specialist workshop.
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*The tailgate is open.Close the tailgate.
o
Rear Left Backrest Not
Latched (example)
*The seat backrest of the corresponding seat is not engaged.Fold the seat backrest back until it engages.