2023 MERCEDES-BENZ EQS SUV Owners Manual

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Page 369 of 558

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Page 370 of 558

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Page 371 of 558

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Page 372 of 558

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Page 373 of 558

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ASSYST PLUS service interval display
Function of the ASSYST PLUS service interval dis-
play
The ASSYST PLUS service interval display on the driver\bs display informs you of the next regular
service due date.
Depending on the operating conditions of the vehicle, the remaining time or distance until the
next service due date will be displayed.
You can hide this service display using the G
back button on the steering wheel.
You can obtain information concerning the servic- ing of your vehicle from a qualiNed specialist
workshop, e.g. an authorized Mercedes-Benz Cen-
ter ( page 36).
Displaying the service due date
Driver\bs display:
4 Service
The next service due date is displayed.
To exit the display: press the G back but-
ton on the steering wheel.Bear in mind the following related topic:
= Operating the driver\bs display ( page 297).
Information on regular maintenance work
*NOTE Premature wear through failure to
observe service due dates
Maintenance work which is not carried out at
the right time or incompletely can lead to
increased wear and damage to the vehicle.
Adhere to the prescribed service inter- vals.Always have the prescribed maintenance
work carried out at a qualiNed specialist
workshop.*NOTE Irreparable damage to the high-volt-
age battery due to maintenance work not
being carried out
The high-voltage battery is subject to wear.
Maintenance work which is not carried out in
time can lead to irreparable damage to the high-voltage battery.
Always observe the warning messages
about the high-voltage battery and
immediately consult a qualiNed specialist
workshop.Have the necessary maintenance work
on the high-voltage battery carried out at
a qualiNed specialist workshop.
Notes on special service requirements
The prescribed service interval is based on nor-
mal operation of the vehicle. Have the mainte-
nance work carried out more osen than prescri-
bed if operating conditions are diPcult or the
vehicle is subject to increased stress. This is the
case for frequent operation in mountainous ter- rain or on poor road surfaces, for example.
In these or similar operating conditions, have the interior air Nlter changed more frequently. Check
the tires more frequently if the vehicle is operated under increased stress. Further information can
be obtained at a qualiNed specialist workshop.
The ASSYST PLUS service interval display is only an aid. It is the responsibility of the driver of the
Maintenance and care371

Page 374 of 558

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vehicle to have maintenance work carried out
more osen than prescribed due to actual operat-
ing conditions and/or stresses.
Battery disconnection periods
The ASSYST PLUS service interval display can cal- culate the service due date only when the batteryis connected.
Display and note down the service due date
on the driver display before disconnecting the
battery ( page 371).
Maintenance Management
Notes about Maintenance Management
If the Maintenance Management service is activa-
ted, relevant data is automatically transferred to
the Mercedes-Benz customer center.
The customer center transmits the data to the
service partner that you have entered on the Mercedes me website at: http://
www.mercedes.me. You will then receive individ-
ual recommendations regarding the maintenance of your vehicle.\bThe calculation of the optimal transmission
time of the maintenance request to the service partner is subject to technical limita-
tions that may cause the maintenance recom-
mendation to be perceived as too early or too
late or not to be made at all. In this case, you
can conveniently arrange a maintenance
appointment with the customer center via the
maintenance reminder in the multimedia sys-
tem.\bMaintenance Management and the mainte-
nance reminder in the multimedia system are not available in every country. Contact an
authorized Mercedes-Benz Center to Nnd out
whether this function is available in your coun-
try.
Data transferred when using Maintenance Man-
agement
When the service is activated, relevant data is
automatically transferred to determine the
required scope of maintenance as well as mal-
function detection and malfunction rectiNcation.
Details on data transfer can be found in the data protection information for the Mercedes me con-
nect services. These can be found at: https://
www.mercedes.me under "My Mercedes me
account", "Terms of use".\bMaintenance Management and the mainte-
nance reminder in the multimedia system are not available in every country.
Telediagnosis
Notes about Telediagnosis
\bThis service is not available in all countries.
The vehicle can detect if certain wear parts need
to be replaced or if malfunctions have occurred in
vehicle systems. If the Telediagnosis service is activated, relevant data is automatically transmit-
ted to the manufacturer. If fault conditions are
detected by the vehicle system self-diagnosis, the system transmits recommendations for action to
the Mercedes-Benz customer center depending on the fault detected. The customer center trans-
372Maintenance and care

Page 375 of 558

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�w�w�w�

mits the data to the service partner that you haveentered on the Mercedes me website at: http://
www.mercedes.me.
For selected faults, the notiNcation that a mal-
function has been detected may appear in the multimedia system with a request to contact the
Mercedes-Benz customer center. From this mes- sage, a call can be made directly to the customercenter for assistance.\bThe transmission of a notiNcation to the multi-
media system depends on the country, vehi- cle model and equipment and requires a fast
data connection, over which the service pro-
vider has no inOuence.\bReliable fault detection is subject to technical
limitations. Therefore, only a limited selection
of faults can be detected and recommenda- tions for action transmitted to the customer
center and the service partners. Mercedes- Benz AG is continuously working on theexpansion of this service. The fault detection
depends on the country, vehicle model and equipment.Data transferred when using Telediagnostics
When the service is activated, relevant data is
automatically transferred to determine the
required scope of maintenance as well as mal-
function detection and malfunction rectiNcation.
Details on data transfer can be found in the data protection information for the Mercedes me con-
nect services. These can be found at: https://
www.mercedes.me under "My Mercedes me
account", "Terms of use".
\bThe scope of the data transmitted depends on
the vehicle model and equipment. For techni-
cal reasons, not all data is available at all
times.
Engine compartment
Notes on the hood
Only the specialist personnel of a qualiNed spe-
cialist workshop should open the hood. Access by the customer is not permitted.
To open the hood, consult a qualiNed specialist
workshop.
&DANGER Risk of fatal injuries when carry-
ing out maintenance work during the
charging process
During the charging process, the high-voltage
on-board electrical system is under high volt-
age.
Do not perform any maintenance work
during the charging process.&WARNING Risk of accident due to driving
with the hood unlocked
The hood may open and block your view.
Never release the hood when driving.Before every trip, ensure that the hood is
locked.&WARNING Risk of accident and injury
when opening and closing the hood
The hood may suddenly drop into the end position.
There is a risk of injury for anyone in the
hood\bs range of movement.
Maintenance and care373

Page 376 of 558

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