
Phone
Phone Precautions.....................................538
Connecting Your Phone............................538
Phone Menu.................................................538
Making and Receiving a Phone Call......540
Sending and Receiving a Text Message......................................................................542
Switching Text Message Notification Onand Off.......................................................543
Bluetooth®
Connecting a Bluetooth® Device............544
Playing Media Using Bluetooth®.............544
Apps
App Precautions..........................................545
App Requirements......................................545
Accessing Apps...........................................545
Enabling Apps on an iOS Device............545
Enabling Apps on an Android Device......................................................................545
Switching Apple CarPlay On and Off......546
Switching Android Auto On and Off......546
Personal Profiles
How Do Personal Profiles Work..............548
Enabling or Disabling Personal Profiles......................................................................548
Creating a Personal Profile.......................549
Linking or Unlinking a Personal Profile toa Remote Control....................................549
Linking or Unlinking a Personal Profile toa Device....................................................549
Navigation
Connected Navigation................................551
Accessing Navigation.................................551
Navigation Map Updates...........................551
Adjusting the Map........................................551
Live Traffic......................................................551
Setting a Destination..................................552
Waypoints.....................................................552
Route Guidance...........................................553
Vehicle Software Updates
Vehicle Software Updates........................554
Software Update Settings.........................554
Software Update Indicators.....................555
Vehicle System Reset
Performing a System Reset......................557
Accessories
Accessories..................................................558
Lincoln Protect
What Is Lincoln Protect..............................560
Scheduled Maintenance
General Maintenance Information..........563
Normal Scheduled Maintenance............568
Special Operating Conditions ScheduledMaintenance............................................572
Customer Information
Rollover Warning.........................................576
The Better Business Bureau Auto LineProgram.....................................................576
The Mediation and Arbitration Program.......................................................................577
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WARNING: Do not connect wirelessplug-in devices to the data link connector.Unauthorized third parties could gainaccess to vehicle data and impair theperformance of safety related systems.Only allow repair facilities that follow ourservice and repair instructions to connecttheir equipment to the data link connector.
We respect your privacy and are committedto protecting it. The information containedin this publication was correct at the time ofrelease, but as technology rapidly changes,we recommend that you visit the localLincoln website for the latest information.
Your vehicle has electronic control units thathave data recording functionality and theability to permanently or temporarily storedata. This data could include information onthe condition and status of your vehicle,vehicle maintenance requirements, eventsand malfunctions. The types of data that canbe recorded are described in this section.Some of the data recorded is stored in eventlogs or error logs.
Note:Error logs are reset following a serviceor repair.
Note:We may provide information inresponse to requests from law enforcement,other government authorities and thirdparties acting with lawful authority or througha legal process. Such information could beused by them in legal proceedings.
Data recorded includes, for example:
•Operating states of system components,for example fuel level, tire pressure andbattery charge level.
•Vehicle and component status, forexample wheel speed, deceleration,lateral acceleration and seatbelt status.
•Events or errors in essential systems, forexample headlamps and brakes.
•System responses to driving situations,for example airbag deployment andstability control.
•Environmental conditions, for exampletemperature.
Some of this data, when used in combinationwith other information, for example anaccident report, damage to a vehicle oreyewitness statements, could be associatedwith a specific person.
Services That We Provide
If you use our services, we collect and usedata, for example account information,vehicle location and driving characteristics,that could identify you. We transmit this datathrough a dedicated, protected connection.We only collect and use data to enable youruse of our services to which you havesubscribed, with your consent or wherepermitted by law. For additional information,see the terms and conditions of the servicesto which you have subscribed.
For additional information about our privacypolicy, refer to the local Lincoln website.
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Do not use supplemental engine oil additivesbecause they are unnecessary and couldlead to engine damage that the vehiclewarranty may not cover.
1.Clean the area surrounding the engineoil filler cap before you remove it.
2.Remove the engine oil filler cap.
3.Add engine oil that meets ourspecifications. See Capacities andSpecifications (page 495).
4.Reinstall the engine oil filler cap. Turn itclockwise until you feel a strongresistance.
Note: Do not add oil further than themaximum mark. Oil levels above themaximum mark may cause engine damage.
Note:Immediately soak up any oil spillagewith an absorbent cloth.
INTELLIGENT OIL LIFE MONITOR
Under certain conditions the vehicle’sintelligent oil life monitor may determine youroil requires replacement prior to your generalservice. Should this occur it is recommendedyou replace your oil within two weeks or500 mi (800 km) of being alerted.
Your authorized dealer will be able to adviseyou whether only an engine oil and filterchange is recommended or whether youshould complete your general serviceinclusive of oil and oil Filter.
RESETTING THE INTELLIGENT OIL LIFEMONITOR
Use the information display controls on thesteering wheel to reset the oil changeindicator.
From the main menu scroll to:
Action and descriptionMessage
Press the right arrow button,then from this menu scroll tothe following message.
Settings
Press the right arrow button,then from this menu scroll tothe following message.
Vehicle
Press the right arrow button,then from this menu scroll tothe following message.
Oil Life
Press and hold the OK buttonuntil the instrument clusterdisplays the followingmessage.
Hold OK toReset
Reset Successful
When the oil change indicatorresets the instrument clusterdisplays 100%.
Remaining Life
{00}%
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Action and descriptionMessage
If the instrument clusterdisplays one of the followingmessages, repeat theprocess.
Not Reset
Reset Cancelled
ENGINE OIL CAPACITY ANDSPECIFICATION
For filling information, please refer to theCapacities and Specifications section of yourowner's manual. See Engine Oil Capacityand Specification (page 434).
ENGINE AIR FILTER
CHANGING THE ENGINE AIR FILTER -2.0L ECOBOOST™
WARNING: To reduce the risk ofvehicle damage and personal burn injuries,do not start your engine with the aircleaner removed and do not remove itwhile the engine is running.
Change the air filter element at the properintervals.
When changing the air filter element, useonly the air filter element listed. SeeMotorcraft Parts (page 497).
Note:Failure to use the correct air filterelement could result in severe enginedamage that the vehicle warranty may notcover.
Note: When servicing the air filter, do notallow foreign material to enter the airinduction system. The engine is susceptibleto damage from even small particles.
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Note:If you add electrical accessories orcomponents to the vehicle, it could adverselyaffect battery performance and durability.This could also affect the performance ofother electrical systems in the vehicle.
CHANGING THE 12V BATTERY
The battery is in the engine compartment.See Maintenance (page 426).
Your vehicle has a maintenance-free battery. It does not require additional water duringservice.
If the vehicle battery has a cover, make sureyou correctly install it after cleaning orreplacing the battery.
For longer, trouble-free operation, keep thetop of the battery clean and dry and thebattery cables tightly fastened to the batteryterminals. If any corrosion is present on thebattery or terminals, remove the cables fromthe terminals and clean with a wire brush. You can neutralize the acid with a solutionof baking soda and water.
We recommend that you disconnect thenegative battery cable terminal from thebattery if you plan to store your vehicle foran extended period.
Note:If you only disconnect the negativebattery cable terminal, make sure it isisolated or placed away from the batteryterminal to avoid unintended connection orarcing.
If you disconnect or replace the battery andyour vehicle has an automatic transmission,it must relearn its adaptive strategy. Becauseof this, the transmission may shift firmly whenfirst driven. This is normal operation whilethe transmission fully updates its operationto optimum shift feel.
Removing the Battery
1.Apply the parking brake and switch theignition off.
2.Switch all electrical equipment off, forexample lights and radio.
3.Wait a minimum of two minutes beforedisconnecting the battery.
Note:The engine management system hasa power hold function and remains poweredfor a period of time after you switch theignition off. This is to allow diagnostic andadaptive tables to be stored. Disconnectingthe battery without waiting can causedamage not covered by the vehicleWarranty.
4.Disconnect and isolate the negativebattery cable terminal.
5.Disconnect and isolate the positivebattery cable terminal.
6.Remove the battery securing clamp.
7.Remove the battery.
If you disconnect or replace the vehiclebattery, you must reset the followingfeatures:
•Window bounce-back. See WindowBounce-Back (page 131).
•Clock Settings.
•Pre-set radio stations.
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Replacing the Battery
Note:Before reconnecting the battery, makesure the ignition remains switched off.
You must replace the battery with one ofexactly the same specification.
To install, reverse the removal procedure.
Note:Make sure that you correctly installthe battery terminal covers, battery coverand battery cable terminals.
CHANGING THE 12V BATTERY - PLUG-IN HYBRID ELECTRIC VEHICLE (PHEV)
The battery is in the luggage compartment.
Your vehicle has a maintenance-free battery.It does not require additional water duringservice.
If the vehicle battery has a cover, make sureyou correctly install it after cleaning orreplacing the battery.
For longer, trouble-free operation, keep thetop of the battery clean and dry and thebattery cables tightly fastened to the batteryterminals. If any corrosion is present on thebattery or terminals, remove the cables fromthe terminals and clean with a wire brush.You can neutralize the acid with a solutionof baking soda and water.
Note:If you only disconnect the negativebattery cable terminal, make sure it isisolated or placed away from the batteryterminal to avoid unintended connection orarcing.
If you disconnect or replace the battery andyour vehicle has an automatic transmission,it must relearn its adaptive strategy. Becauseof this, the transmission may shift firmly whenfirst driven. This is normal operation whilethe transmission fully updates its operationto optimum shift feel.
Removing the Battery
1.Apply the parking brake and switch theignition off.
2.Switch all electrical equipment off, forexample lights and radio.
3.Wait a minimum of two minutes beforedisconnecting the battery.
Note:The engine management system hasa power hold function and remains poweredfor a period of time after you switch theignition off. This is to allow diagnostic andadaptive tables to be stored. Disconnectingthe battery without waiting can causedamage not covered by the vehicleWarranty.
4.Remove the battery securing clamp.
5.Disconnect and isolate the negativebattery cable terminal.
6.Disconnect and isolate the positivebattery cable terminal.
7.Remove the battery.
If you disconnect or replace the vehiclebattery, you must reset the followingfeatures:
•Window bounce-back. See What IsWindow Bounce-Back (page 131).
•Clock Settings.
•Pre-set radio stations.
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Replacing the Battery
Note:Before reconnecting the battery, makesure the ignition remains switched off.
You must replace the battery with one ofexactly the same specification.
To install, reverse the removal procedure.
Note:Make sure that you correctly installthe battery terminal covers, battery coverand battery cable terminals.
RESETTING THE BATTERY SENSOR
When you install a new battery, reset thebattery sensor by doing the following:
1.Switch the ignition on, and leave theengine off.
Note:Complete Steps 2 and 3 within 10seconds.
2.Flash the high beam headlamps fivetimes, ending with the high beams off.
3.Press and release the brake pedal threetimes.
The battery warning lamp flashes three timesto confirm that the reset is successful.
RECYCLING AND DISPOSING OF THE
12V BATTERY
Make sure that you dispose of oldbatteries in an environmentallyfriendly way. Seek advice fromyour local authority about recycling oldbatteries.
CHARGING THE 12V BATTERY - PLUG-IN HYBRID ELECTRIC VEHICLE (PHEV)
Your vehicle has a high voltage to lowvoltage energy transfer feature that keepsthe 12 volt battery charged by the highvoltage battery. If the 12 volt battery level islow, the high voltage battery transfers energyto the 12 volt battery when the vehicle is off.
12V BATTERY – TROUBLESHOOTING
12V BATTERY – WARNING LAMPS
If it illuminates while driving, itindicates a charging system error.Switch off all unnecessaryelectrical equipment and have your vehicleimmediately checked.
12V BATTERY – WARNING LAMPS -PLUG-IN HYBRID ELECTRIC VEHICLE(PHEV)
If it illuminates when the greenready to drive indicator isactivated, this indicates yourvehicle requires service. Have your vehiclechecked as soon as possible.
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Your vehicle has an Intelligent Oil-LifeMonitor system, a message appears in theinformation display at the proper oil changeinterval. This interval may be up to one yearor 10,000 mi (16,000 km), hybrid vehiclesmay exceed 10,000 mi (16,000 km).
Your vehicle can be driven in such a way thatdilutes and increases the level of oil by shorttrips that do not allow the engine to get tooperating temperature, extended idling, andlow speed driving for long periods of time.
When the oil change message appears inthe information display, it is time for an oilchange. Make sure you perform the oilchange within two weeks or 500 mi (800 km)of the message appearing. Make sure youreset the Intelligent Oil-Life Monitor aftereach oil change. See Intelligent Oil LifeMonitor (page 433).
If your information display resets prematurelyor becomes inoperative, you should performthe oil change interval at six months or5,000 mi (8,000 km) from your last oilchange. Never exceed one year or 10,000 mi(16,000 km) between oil change intervals,
Your vehicle is very sophisticated and builtwith multiple, complex, performance systems.Every manufacturer develops these systemsusing different specifications andperformance features. That is why it isimportant to rely upon your dealership toproperly diagnose and repair your vehicle.
We have recommended maintenanceintervals for various parts and componentsystems based upon engineering testing.We rely upon this testing to determine themost appropriate mileage for replacementof oils and fluids to protect your vehicle atthe lowest overall cost to you andrecommends against maintenance schedulesthat deviate from the scheduled maintenanceinformation.
We strongly recommend the use of onlygenuine Ford, Motorcraft or Ford-authorizedre-manufactured replacement partsengineered for your vehicle.
Additives and Chemicals
This owner's manual and our WorkshopManual list the recommended additives andchemicals for your vehicle. We do notrecommend using chemicals or additives notapproved by us as part of your vehicle’snormal maintenance. Please consult yourwarranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is a normaloperating characteristic and, by itself, doesnot necessarily indicate a concern or that thefluid needs to be changed. However, aqualified expert, such as the factory-trainedtechnicians at your dealership, shouldinspect discolored fluids that also show signsof overheating or foreign materialcontamination immediately.
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