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Post-Incident
• Do not store a severely damaged vehicle
with a lithium-ion battery inside a
structure or within 49 ft (15 m) of any
structure or vehicle.
• Make sure that passenger and luggage
compartments remain ventilated.
• Call emergency assistance if you observe
leaking fluids, sparks, smoke or flames,
or hear gurgling or bubbling from the
high-voltage battery.
POST-CRASH ALERT SYSTEM
The system flashes the direction indicators
and sounds the horn (intermittently) in the
event of a serious impact that deploys an
airbag (front, side, side curtain or Safety
Canopy) or the seatbelt pretensioners.
The horn and indicators turn off when:
• You press the hazard control button.
• You press the panic button on the remote
entry transmitter (if equipped).• Your vehicle runs out of power.
• Sounding of the horn is only enabled in
specific markets.
TRANSPORTING THE VEHICLE
E143886
370
Roadside Emergencies
Page 395 of 681
Protected Component Fuse Rating Fuse or Relay Number
Driver door switch pack.
Memory seat switch. 7.5A 3
Wireless accessory charger module.
Seat switches.
Not used (spare). 20A 4
Not used. — 5
Not used (spare). 10A 6
Smart data link connector power. 10A 7
Telematics control unit module. 5A 8
Hands-free liftgate actuation module.
Power liftgate module.
Combined sensor module. 5A 9
Keypad switch.
Rear climate control.
Not used. — 10
Not used. — 11
Remote climate control module. 7.5A 12
Gear shift module.
Steering column control module. 7.5A 13
392
Fuses
Page 574 of 681

Personal Profiles (If Equipped)
Possible Cause and Resolution Symptom
You might not have set up Personal Profiles.
I cannot create a profile.You might have entered an invalid profile.
You might not have selected a memory button when prompted.
You might not have the ignition on or in park (P), or you shifted out of park (P) when creating
a profile.
Personal Profiles has been switched off.
You might not have selected the lock button on the remote control.
I cannot link a remote control.The remote control selected was already associated with another profile and the system
declined to overwrite.
The system performed a profile recall when linking a remote control.
You might not have the ignition on or in park (P), or you shifted out park (P) when creating a
profile.
You might be using the old linking method.
Personal Profiles does not support your unsaved settings.
My personalized settings do not save. A different personal profile is active.
Another user changed the settings for the wrong personal profile.
571
SYNC™ 3
Page 575 of 681
Possible Cause and Resolution Symptom
You might not have created a personal profile.
My profile will not recall.Personal Profiles is turned off.
The profile you requested is already active.
You might not have linked the memory button you are using to a profile.
You might not have linked the remote control you are using to a profile.
You might be using the wrong remote control.
You might be pressing a button other than the unlock or remote start on a linked remote
control.
You might have deleted the personal profile.
Personal Profiles is turned off. My preset positions recall, but my profile does
not.
The vehicle is in motion.
My profile recalls but my preset positions do
not.
The preset positions are the same as the guest or previously active profile.
572
SYNC™ 3
Page 576 of 681
Possible Cause and Resolution Symptom
Unlink and relink your remote control in the Personal Profiles menu. You may need to see
your authorized dealer. I lost a remote control.
You might have erased and reprogrammed the remote controls. This could happen if you
let a dealership add a new remote control to replace a lost one.
I lost all profiles.
Someone performed a master reset.
Resetting the System
1. Simultaneously press and hold the seek
up and the audio unit power buttons until
the screen goes black.
2. Wait three minutes to allow the system
to complete the reset.
3. Press the audio unit power button to
switch the system on.
Note:You can reset the system to restore
functionality that has stopped working. The
system reset is designed to restore
functionality and not delete any data that
you have stored.
Additional Information and Assistance
For additional information and assistance,
we recommend that you contact an
authorized dealer or refer to our website.
573
SYNC™ 3
Page 603 of 681
REMOTE FUNCTION ACTUATOR
China
CMIIT ID: 2018DJ4563
United States and Canada
WARNING: Changes or modifications
not expressively approved by the party
responsible for compliance could void the
user's authority to operate the equipment.
The term "IC:" before the radio certification
number only signifies that Industry Canada
technical specifications were met.
FCC ID: HYQS2NA0
IC: 1551A-S2NA0This device complies with Part 15 of the FCC
Rules and with Innovation, Science and
Economic Development Canada’s
licence-exempt RSS(s). Operation is subject
to the following two conditions:
1. This device may not cause harmful
interference, and
2. This device must accept any interference
received, including interference that may
cause undesired operation.
BODY CONTROL MODULE
Argentina
3385E338547
Brazil
E340499E340499
Ghana
333E341433
600
Customer Information
Page 611 of 681
KEYS AND REMOTE CONTROLS
Argentina
E339844E339844
3036E340316
Brazil
E340121E340121
Djibouti
330E343017
Ghana
E340317303
Jamaica
E340219E340219
E340318
608
Customer Information
Page 674 of 681

Hood LockSee: Opening and Closing the Hood............398
Horn..................................................................106
How Does 911 Assist Work...........................66
How Does Adaptive Cruise Control With
Stop and Go Work.....................................305
How Does Auto Air Refresh Work.............173
How Does Reverse Braking Assist
Work..............................................................277
How Does the Rear Occupant Alert System
Work...............................................................193
Hybrid Vehicle Frequently Asked
Questions.....................................................221
Hybrid Vehicle Operation............................217
I
In California (U.S. Only)................................374
Information Display Control........................106
Information Displays.....................................136
General Information............................................136
Information Messages..................................142
Installing Child Restraints.............................29
Installing the Vehicle Identification
Card..............................................................489
Instrument Cluster.........................................128
Instrument Lighting Dimmer........................112
Instrument Panel.............................................24Interior Air Quality.........................................173
Interior Air Quality – Troubleshooting............175
Refreshing the Interior Air.................................174
Interior Air Quality –
Troubleshooting..........................................175
Interior Air Quality – Information
Messages..........................................................175
Interior Lamps..................................................117
Interior Mirror..................................................124
Introduction........................................................11
J
Jump Starting the Vehicle..........................366
K
Keyless Entry.....................................................91
Keyless Starting............................................205
Keys and Remote Controls..........................68
L
Lane Keeping System.................................320
Liftgate...............................................................94
Lighting Control...............................................111
Lighting..............................................................111
General Information..............................................111
Lincoln Automotive Financial Services......14
Lincoln Protect..............................................576
Load Carriers
See: Roof Racks and Load Carriers...............347
Load Carrying................................................346
Load Limit.......................................................348
Locating the Wireless Accessory
Charger........................................................202
Locking and Unlocking..................................83
Luggage Covers...........................................346
Lug Nuts
See: Changing a Road Wheel..........................451
M
Maintenance..................................................398General Information...........................................398
Memory Function..........................................184
Message Center
See: Information Displays.................................136
MirrorsSee: Windows and Mirrors.................................121
Mobile Communications Equipment..........16
Mobile Device Data.........................................21
Moonroof.........................................................125
Motorcraft Parts - Excluding: Plug-In Hybrid
Electric Vehicle (PHEV)............................462
671
Index