
The remote start system does not work if any
of the following occur:
• The ignition is on.
• The anti-theft alarm triggers.
• You switch the feature off through the
touchscreen.
• The hood is open.
• The transmission is not in park (P).
• The battery voltage is below the
minimum operating voltage.
Note:Do not use remote start if your fuel
level is low.
Remote Control Feedback
An LED on the remote control provides status
feedback of remote start or stop commands.
Status LED
Remote start
successful Solid green
Remote stop
successful Solid red
Request failed or
status not received Blinking red
Status incomplete Blinking green
Remote Starting Your Vehicle
E138626
1. Press the lock button to lock all the
doors.
2. Press the remote start button twice. The
exterior lamps flash twice.A tone sounds if the system fails to start.
Note: You must press each button within
three seconds of each other. If you do not
follow this sequence, your vehicle does not
start remotely, the direction indicators do
not flash twice and the horn does not sound.
Note:Press the push button ignition switch
on the instrument panel as you apply the
brake pedal before driving your vehicle.
The power windows do not work during
remote start and the radio does not turn on.
The parking lamps remain on and your
vehicle runs for 5, 10 or 15 minutes,
depending on the setting.
Extending the Engine Running Time
To extend the engine running time duration
of your vehicle during remote start, repeat
steps 1 and 2 while the engine is running. If
the duration is set to 15 minutes, the duration
extends by another 15 minutes. For example,
if your vehicle had been running from the
first remote start for 5 minutes, your vehicle
continues to run now for a total of 30
minutes. You can extend the engine running
time duration to a maximum of 30 minutes.
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Keys and Remote Controls

Wait at least five seconds before remote
starting after the engine stops running.
Turning Your Vehicle Off After Remote
Starting
E138625
Press the button once. Your
vehicle and the parking lamps turn
off.
Due to ground reflection and the added
noise of your vehicle running, you might
need to move closer to the vehicle when
using remote start to switch it on or off. You
can switch this feature on or off using the
touchscreen. See Settings (page 555).
Memory Feature
You can program your passive key to recall
memory positions. See Memory Function
(page 184).
REPLACING A LOST KEY OR
REMOTE CONTROL
Replacement keys or remote controls can
be purchased from an authorized dealer.
Authorized dealers can program remote
controls for your vehicle.
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Keys and Remote Controls

8. Confirm you are aware you are
de-authorizing all authorized users and
Lincoln Way Connect settings.
9. Press Continue.
USING THE VALET MODE
Classic Valet Mode
Enabling Valet Mode
Make sure the remote control is in your
vehicle.
1. Press Settings on the touchscreen.
2. Press Valet Mode.
3. Enter a four digit code to lock the
touchscreen.
4. Re-enter the same four digit code to
complete enabling valet mode.
Disabling Valet Mode
1. Press Exit Valet Mode.
2. Enter your four digit code to disable valet
mode and unlock your touchscreen.
Enhanced Valet Mode
Enabling Valet Mode
Have your backup start passcode completely
set up before using valet mode.
Note:If your vehicle detects a remote
control, the system defaults to classic valet
mode.
1. Press Settings on the touchscreen.
2. Press Valet Mode.
Note:If the system detects a valid phone as
a key, the temporary passcode displays in
both the touchscreen and mobile app.
Note:If the system does not detect a valid
phone as a key, it prompts you to enter your
backup start passcode on the touchscreen.
Once validated, the temporary passcode
displays on the touchscreen.
3. Provide the valet the first five digits of the
passcode to enter on the keyless entry
keypad to unlock your vehicle.
4. Provide the valet the eight-digit passcode
to enter on the touchscreen to start and
drive your vehicle.Disabling Valet Mode
1. Press Exit Valet Mode.
Note:If the system detects an authorized
phone as a key, valet mode disables.
Note:If the system does not detect a valid
phone as a key, it prompts you to enter your
backup start passcode. Once validated, valet
mode disables.
USING THE BACKUP START
PASSCODE
Make sure you have phone as a key active
on at least one phone to use the previously
created backup start passcode.
1. Press the brake pedal and the push
button ignition switch. If the system does
not detect a valid phone as a key or
remote control, a message appears on
the touchscreen and the system prompts
you for your backup start passcode.
Note:The touchscreen times out after 30
seconds with no interaction.
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Phone as a Key (If Equipped)

Note:If the backup start passcode screen
does not appear, press the brake pedal and
push button ignition switch again.
2. Use the touchscreen to enter your
backup start passcode.
3. After entering your backup start
passcode, press Enter within 30 seconds.
4. Once the system validates the backup
start passcode, a message alerts you to
start your vehicle.
5. Press the brake pedal and the push
button ignition switch within 20 seconds
to start the vehicle.
6. If your vehicle does not start, repeat
steps 1-5.
System Lockout
The system locks after five combined
incorrect attempts of the following:
• Entering a backup start passcode.
• Resetting a current passcode.
• Entering a valet mode passcode.Note:The system remains locked for five
minutes. After five minutes the system allows
codes to be entered again.
PHONE AS A KEY –
TROUBLESHOOTING
PHONE AS A KEY – FREQUENTLY
ASKED QUESTIONS
How can I tell if my vehicle has Phone as a
Key?
The touchscreen shows the Phone as a
Key reset option if your vehicle has
Phone as a Key. If you have registered
your vehicle through the Lincoln Way
app, a control button appears on the
home screen of the Lincoln Way app.What happens if I cannot unlock the vehicle
with Phone as a Key?
Attempt to move your phone closer to
the vehicle. Check that the Lincoln Way
app is still running and that the Phone
as a Key control screen shows
connected. If the phone is connected,
attempt to press the remote unlock
button in the Lincoln Way app. If the
phone is not connected or the remote
unlock button does not work in the
Lincoln Way app, attempt to force close
and restart the app.
Why do I get a No Key Detected message
in the instrument cluster display when I am
using Phone as a Key and my phone is in
the car?
Your phone’s Bluetooth connection has
been disrupted or is not connected. Try
reconnecting your phone's Bluetooth
connection. Move the phone closer to
the center of the vehicle near the cup
holder or center console. Verify your
Phone as a Key is still active, enabled
and has not been revoked.
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Phone as a Key (If Equipped)

Note:Not every feature applies to every
vehicle in every market. When they are
available for your vehicle, then they appear
in the information display, providing choices
to switch them on or off, or to select a more
specific setting.
• Various vehicle speed limits so the
MyKey driver cannot exceed certain
speeds. The information display shows
warnings followed by an audible tone
when the MyKey driver reaches the set
speed. You cannot override the set
speed by fully depressing the accelerator
pedal.
WARNING: Do not set MyKey
maximum speed limit to a limit that will
prevent the driver from maintaining a safe
speed considering posted speed limits and
prevailing road conditions. The driver is
always responsible to drive in accordance
with local laws and prevailing conditions.
Failure to do so could result in accident or
injury.• Various vehicle speed reminders so
MyKey drivers know when their vehicle
speed approaches the limits. Warnings
appear in the information display and a
tone sounds when the MyKey drivers
exceed the set vehicle speed.
• The audio system's maximum volume
limits to 45% so MyKey drivers can
concentrate on the road. A message
appears in the information display when
MyKey drivers attempt to exceed the
limited volume. MyKey also disables the
automatic volume control. Note: If your
vehicle includes an AM/FM radio or a
very basic audio system, then the radio
may not limit.
• Always on setting. This setting forces
certain features to remain on and active
for MyKey drivers. For example, E911 or
emergency assistance and the do not
disturb features stay on even if a MyKey
driver uses the feature's control to switch
it off. When selected, you will not be able
to turn off Advance Trac or traction
control (if your vehicle has this feature).
CREATING A MYKEY
Use the touchscreen to create a MyKey:
1. Insert the key you want to program into
the ignition. If your vehicle has a push
button start, place the remote control into
the backup slot. See Starting a Gasoline
Engine (page 206).
2. Switch the ignition on.
3. Press SETTINGS.
4. Press Vehicle.
5. Press MyKey.
6. Press Create MyKey.
7. Press Ye s.
8. Switch the ignition off.
You have successfully created a MyKey.
Make sure you label it so you can distinguish
it from the admin keys.
You can also program configurable settings
for the key.
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MyKey™

Programming and Changing
Configurable Settings
Use the touchscreen to access your
configurable MyKey settings.
1. Switch the ignition on using an admin key
or the remote control you want to
program.
2. Press SETTINGS.
3. Press Vehicle.
4. Press MyKey.
5. Select a setting and configure it by
following the instructions on the
touchscreen.
The programmed restrictions apply when
you switch the vehicle off, open and close
the driver door and restart your vehicle with
the programmed key or remote control.Note: You can clear or change your MyKey
settings at any time during the same key
cycle as you created the MyKey. Once you
have switched the vehicle off, you need an
admin key to change or clear your MyKey
settings. When you make any changes to
your MyKey settings, you change the settings
for every MyKey. You cannot make
individual changes to apply to specific
MyKeys.
CLEARING ALL MYKEYS
When you clear your MyKeys, you remove
all restrictions and return all MyKeys to their
original admin key status at once. To clear
all MyKeys of all MyKey settings, use the
touchscreen.
1. Switch the ignition on using an admin
key.
2. Press SETTINGS.
3. Press Vehicle.
4. Press MyKey.
5. Press Clear All MyKeys.
6. Press Ye s.7. A confirmation message appears in the
display after you finish clearing your
MyKeys.
CHECKING MYKEY SYSTEM
STATUS
You can find information about your
programmed MyKeys by using the
touchscreen. See Settings (page 555).
MyKey Distance
Tracks the distance when drivers use a
MyKey. The only way to delete the
accumulated distance is by using an admin
key to clear all MyKeys. If the distance does
not accumulate as expected, then the
intended user is not using the MyKey, or an
admin key user recently cleared and then
recreated a MyKey.
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MyKey™

Number of MyKeys
Indicates the number of MyKeys you have
programmed to your vehicle. Use this feature
to detect how many MyKeys you have for
your vehicle and determine when you have
deleted all MyKeys.
Number of Admin Keys
Indicates how many admin keys you have
programmed to your vehicle. Use this feature
to determine how many admin keys you have
for your vehicle, and detect if an additional
MyKey has been programmed.
USING MYKEY WITH REMOTE
START SYSTEMS
MyKey is not compatible with non
Ford-approved, aftermarket remote start
systems. If you choose to install a remote
start system, see an authorized dealer for a
Ford-approved remote start system.
MYKEY – TROUBLESHOOTING
Potential Causes Condition
· The key or remote control used to start the vehicle does not have
admin privileges. I cannot create a MyKey.
· Vehicles with keyless start: Make sure you place the remote control
into the backup slot. See Starting a Gasoline Engine (page 206).
· The key or remote control used to start the vehicle is the only admin
key. You always need at least one admin key.
· The SecuriLock passive anti-theft system is disabled or in unlimited
mode.
· The key or remote control used to start the vehicle does not have
admin privileges. I cannot program the configurable settings.
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MyKey™

Potential Causes Condition
· There are no MyKeys programmed to the vehicle. See Creating a
MyKey (page 79).
· The key or remote control used to start the vehicle does not have
admin privileges. I cannot clear the MyKeys.
· You do not have any MyKeys created. See Creating a MyKey (page
79).
· Purchase a new key or remote control from your authorized dealer. I lost the only admin key.
· Program a spare remote control. You may need to see your author-
ized dealer. See Starting a Gasoline Engine (page 206). I lost a remote control.
· The MyKey user is not using the MyKey. MyKey distances do not accumulate.
· An admin key holder cleared the MyKeys and created new MyKeys.
· The key system has been reset.
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MyKey™