Note:If the backup start passcode screen
does not appear, press the brake pedal and
push button ignition switch again.
2. Use the touchscreen to enter your
backup start passcode.
3. After entering your backup start
passcode, press Enter within 30 seconds.
4. Once the system validates the backup
start passcode, a message alerts you to
start your vehicle.
5. Press the brake pedal and the push
button ignition switch within 20 seconds
to start the vehicle.
6. If your vehicle does not start, repeat
steps 1-5.
System Lockout
The system locks after five combined
incorrect attempts of the following:
• Entering a backup start passcode.
• Resetting a current passcode.
• Entering a valet mode passcode.Note:The system remains locked for five
minutes. After five minutes the system allows
codes to be entered again.
PHONE AS A KEY –
TROUBLESHOOTING
PHONE AS A KEY – FREQUENTLY
ASKED QUESTIONS
How can I tell if my vehicle has Phone as a
Key?
The touchscreen shows the Phone as a
Key reset option if your vehicle has
Phone as a Key. If you have registered
your vehicle through the Lincoln Way
app, a control button appears on the
home screen of the Lincoln Way app.What happens if I cannot unlock the vehicle
with Phone as a Key?
Attempt to move your phone closer to
the vehicle. Check that the Lincoln Way
app is still running and that the Phone
as a Key control screen shows
connected. If the phone is connected,
attempt to press the remote unlock
button in the Lincoln Way app. If the
phone is not connected or the remote
unlock button does not work in the
Lincoln Way app, attempt to force close
and restart the app.
Why do I get a No Key Detected message
in the instrument cluster display when I am
using Phone as a Key and my phone is in
the car?
Your phone’s Bluetooth connection has
been disrupted or is not connected. Try
reconnecting your phone's Bluetooth
connection. Move the phone closer to
the center of the vehicle near the cup
holder or center console. Verify your
Phone as a Key is still active, enabled
and has not been revoked.
76
Phone as a Key (If Equipped)
• Pressing any keyless entry keypad
button.
• Switching the ignition on.
HEATED SEATS
WARNING: Use caution when using
the heated seat if you are unable to feel
pain to your skin because of advanced
age, chronic illness, diabetes, spinal cord
injury, medication, alcohol use, exhaustion
or other physical conditions. The heated
seat could cause burns even at low
temperatures, especially if used for long
periods of time. Failure to follow this
instruction could result in personal injury.
WARNING: Do not poke sharp
objects into the seat cushion or seat
backrest. This could damage the heated
seat element and cause it to overheat.
Failure to follow this instruction could result
in personal injury.
WARNING: Do not place anything on
the seat that blocks the heat, for example
a seat cover or a cushion. This could cause
the seat to overheat. Failure to follow this
instruction could result in personal injury.
Front Seats
Do not do the following:
• Place heavy objects on the seat.
• Operate the heated seat if water or any
other liquid spills on the seat. Allow the
seat to dry thoroughly.
Note:The engine must be running to use
this feature.
E146322
Press the heated seat symbol to cycle
through the various heat settings and off.
More indicator lights indicate warmer
settings.
Note:The heated seats switch on during a
remote start if they are enabled.
Note:The heated seats may switch on when
you start your vehicle if they were on when
you previously switched your vehicle off.
Automatic Climate Controlled Seats (If
Equipped)
When you switch on the auto setting, the
seats switch between the heated seats and
ventilated seats to match your climate control
setting.
Second Row Heated Seats
The heated seat controls are on the rear of
the center console.
191
Seats
12 Volt DC Power Point
WARNING: Do not plug optional
electrical accessories into the cigar lighter
socket. Incorrect use of the cigar lighter
can cause damage not covered by the
vehicle warranty, and can result in fire or
serious injury.
Note:When you switch the ignition on, you
can use the socket to power 12 volt
appliances with a maximum current rating
of 15 amps.
Note:If the power supply does not work after
you switch the ignition off, switch the ignition
on.
Note:Do not hang any accessory from the
accessory plug.
Note:Do not use the power point over the
vehicle capacity of 12 volt DC 180 watts or
a fuse may blow.
Note:Always keep the power point caps
closed when not in use.Do not insert objects other than an accessory
plug into the power point. This damages the
power point and may blow the fuse.
Run the vehicle for full capacity use of the
power point.
To prevent the battery from running out of
charge:
• Do not use the power point longer than
necessary when the vehicle is not
running.
• Do not leave devices plugged in
overnight or when you park your vehicle
for extended periods.
USB Port and Power Point Locations
USB Ports and Power Points may be in the
following locations:
• On the lower instrument panel.
• Inside the first row center console.
• Inside the second row center console.
• On the front of the center console.
• On the rear of the center console.
• In the cargo area.• On the passenger side floor panel.
• 3rd row on the quarter trim panels.
Note:Some of the USB ports may not have
data transfer capabilities.
Note:Incorrect use of the USB ports can
cause damage not covered by the vehicle
warranty.
110 Volt AC Power Point
WARNING: Do not keep electrical
devices plugged in the power point
whenever the device is not in use. Do not
use any extension cord with the 110 volt
AC power point, since it will defeat the
safety protection design. Doing so may
cause the power point to overload due to
powering multiple devices that can reach
beyond the 150 watt load limit and could
result in fire or serious injury.
Note:The power point turns off when you
switch off the ignition, when the vehicle is
not in accessory mode or when the battery
voltage drops below 11 volts.
200
Auxiliary Power Points
You can use the power point for electric
devices that require up to 150 watts. It is on
the rear of the center console.
E247586
When the indicator light on the power point
is:
• On: The power point is working, the
ignition is ON or the vehicle is in
accessory mode.
• Off: The power point is OFF, the ignition
is OFF or the vehicle is not in accessory
mode.
• Flashing: The power point is in fault
mode.Due to the different technologies used on
its construction, some devices may exceed
the capacity shown on its label when they
are initially plugged-in.
The power outlet temporarily turns off power
when in fault mode if the device exceeds the
150 watt limit. Unplug your device and switch
the ignition off. Switch the ignition back on,
but do not plug your device back in. Let the
system cool off and switch the ignition off to
reset the fault mode. Switch the ignition back
on and make sure the indicator light remains
on.
Do not use the power point for certain
electric devices, including:
• Cathode-ray, tube-type televisions.
• Motor loads, such as vacuum cleaners,
electric saws and other electric power
tools or compressor-driven refrigerators.
• Measuring devices, which process
precise data, such as medical equipment
or measuring equipment.
• Other appliances requiring an extremely
stable power supply such as
microcomputer-controlled electric
blankets or touch-sensor lamps.
201
Auxiliary Power Points
WHAT IS THE WIRELESS
ACCESSORY CHARGER
The wireless accessory charger allows you
to charge one compatible Qi wireless
charging device on the charging area.
WIRELESS ACCESSORY CHARGER
PRECAUTIONS
WARNING: Wireless charging
devices can affect the operation of
implanted medical devices, including
cardiac pacemakers. If you have any
implanted medical devices, we recommend
that you consult with your physician.
Keep the charging area clean and remove
foreign objects prior to charging a device.Do not place items with a magnetic strip or
radio-frequency identification chip, for
example passports, parking tickets,
transportation passes or credit cards, near
the charging area when charging a device.
Damage could occur to the magnetic strip
or radio-frequency identification chip.
Do not place metal objects, for example
remote controls, coins and candy wrappers,
on or near the charging area when charging
a device. Metal objects may heat up and
degrade the charging performance, in
addition to causing interruptions in charging.
Charging could be interrupted, degraded, or
could stop if any of the following occur:
• The system detects a foreign object.
• The device is misaligned on the charging
area.
• The device moves on the active charging
area when the vehicle is in motion.
• The vehicle ambient temperature is too
high.
• You attempt to charge a non-Qi
compatible device on the wireless
charger.Note:During charging, the device and the
charger could heat up, this is normal. If the
battery gets hotter than usual, the device
may stop charging.
LOCATING THE WIRELESS
ACCESSORY CHARGER
E297549
The charging area is on the center
console or in the media bin below
the instrument panel.
CHARGING A WIRELESS DEVICE
Place the device on the center of the
charging surface with the charging side
down. The charging stops after your device
reaches a full charge.
You can use the charger when the vehicle
is in accessory mode, when the vehicle is
running, or when SYNC is on.
Displays on the status bar when
wireless charging is in progress.
202
Wireless Accessory Charger (If Equipped)
E270480
This lamp illuminates momentarily
when you switch the ignition on to
confirm the lamp is functional. If it
does not illuminate when you
switch the ignition on, or if it begins
to flash at any time except the time
during applying or releasing the parking
brake, have the system checked.
HINTS ON DRIVING WITH ANTI-
LOCK BRAKES
The anti-lock brake system does not
eliminate the risks when:
• You drive too closely to the vehicle in
front of you.
• Your vehicle is hydroplaning.
• You take corners too fast.
• The road surface is poor.
Note: If the system activates, the brake
pedal could pulse and may travel further.
Maintain pressure on the brake pedal. You
may also hear a noise from the system. This
is normal.
ELECTRIC PARKING BRAKE
WARNING: Apply the parking brake
and shift into park (P) before leaving your
vehicle.
WARNING: If you drive extended
distances with the parking brake applied,
you could cause damage to the brake
system.
WARNING: The electric parking
brake does not operate if the vehicle
battery has run out of charge.
Your vehicle has an electric parking brake.
You operate it with a switch instead of a
lever. The switch is on the center console or
to the left-hand side of the steering wheel,
on the lower part of the instrument panel.
Note:The electric parking brake makes
noises during operation. This is normal.
Applying the Electric Parking Brake
E267156Pull the switch up.
E270480
The red warning lamp flashes
during operation and illuminates
when the parking brake is applied.
Note:It remains illuminated for a short
period of time after you switch the ignition
off.
If it continues to flash or does not illuminate,
the system has malfunctioned. Have your
vehicle checked as soon as possible.
Note:You can apply the electric parking
brake when the ignition is off.
Note:If you shift your vehicle into park (P)
on a slope and the transmission cannot
securely hold the vehicle, the electric parking
brake automatically applies. See
Transmission (page 259).
272
Brakes
PRINCIPLE OF OPERATION
WARNING: Vehicle modifications
involving braking system, aftermarket roof
racks, suspension, steering system, tire
construction and wheel and tire size may
change the handling characteristics of your
vehicle and may adversely affect the
performance of the electronic stability
control system. In addition, installing any
stereo loudspeakers may interfere with
and adversely affect the electronic stability
control system. Install any aftermarket
stereo loudspeaker as far as possible from
the front center console, the tunnel, and
the front seats in order to minimize the risk
of interfering with the electronic stability
control sensors. Reducing the
effectiveness of the electronic stability
control system could lead to an increased
risk of loss of vehicle control, vehicle
rollover, personal injury and death.
WARNING: Remember that even
advanced technology cannot defy the laws
of physics. It’s always possible to lose
control of a vehicle due to inappropriate
driver input for the conditions. Aggressive
driving on any road condition can cause
you to lose control of your vehicle
increasing the risk of personal injury or
property damage. Activation of the
electronic stability control system is an
indication that at least some of the tires
have exceeded their ability to grip the
road; this could reduce the operator’s
ability to control the vehicle potentially
resulting in a loss of vehicle control, vehicle
rollover, personal injury and death. If your
electronic stability control system activates,
SLOW DOWN.
The system automatically turns on each time
you switch the ignition on.
If a driving condition activates either the
stability control or the traction control system
you may experience the following conditions:• The stability and traction control light
flashes.
• Your vehicle slows down.
• Reduced engine power.
• A vibration in the brake pedal.
• The brake pedal is stiffer than usual.
• If the driving condition is severe and your
foot is not on the brake, the brake pedal
may move as the systems applies higher
brake forces.
The stability control system has several
features built into it to help you maintain
control of your vehicle:
Electronic Stability Control
The system enhances your vehicle’s ability
to prevent skids or lateral slides by applying
brakes to one or more of the wheels
individually and, if necessary, reducing
engine power.
282
Stability Control
WHAT IS DRIVE MODE CONTROL
The system delivers a driving experience
through a suite of sophisticated electronic
vehicle systems. These systems optimize
steering, handling and powertrain response.
This provides a single location to control
multiple systems performance settings.
Changing the drive mode automatically
changes the functionality of the following
systems:
• Electronically power-assisted steering
system adjusts steering effort and feel
based on the mode you select. See
Steering (page 336).
• Electronic stability control and traction
control maintains your vehicle control in
adverse conditions or high performance
driving. See Stability Control (page 282).
• Electronic throttle control enhances the
powertrain response to your driving
inputs.
• Transmission controls optimize with shift
schedules tuned to each mode.
• AWD settings become optimized and
tuned to each mode.The system automatically tailors your vehicle
configuration for each mode you select.
Note:Not all settings, or modes, may be
available.
Note:The system has diagnostic checks that
continuously monitor the system for proper
operation. If a mode is unavailable due to a
system fault, the mode defaults to Normal.
SELECTING A DRIVE MODE
Note:Drive mode changes may not be
available when the ignition is off.
E297680E297680
Rotate the drive mode dial on the center
console to change the drive mode.
DRIVE MODES
CONSERVE
Enables efficient driving. It helps to deliver
maximum fuel efficiency and helps to
increase driving range.
DEEP CONDITIONS (If Equipped)
For crossing terrain that has deformable
deep, rutted surfaces such as mud, deep
sand or deep snow. Do not use on dry, hard
surfaced roads.
If your vehicle has air suspension, it raises
approximately 1.2 in (30 mm) at low speeds
for improved ground clearance.
Note:Using deep conditions mode on dry
hard surfaces could produce some vibration,
driveline bind up, and potential excessive
tire wear. This mode is for slippery and loose
surfaces.
343
Drive Mode Control