Driving Hints
Reduced Engine Performance ..................361
Cold Weather Precautions .........................361
Breaking-In .....................................................361
Driving Economically ...................................361
Driving Through Shallow Water ..............362
Floor Mats .....................................................362
Roadside Emergencies
Roadside Assistance ..................................364
Hazard Flashers ..........................................365
Fuel Shutoff ..................................................365
Jump Starting the Vehicle .........................366
Collision, Damage or Fire Event ..............368
Post-Crash Alert System ............................370
Transporting the Vehicle ...........................370
Crash and Breakdown
Information
Post Impact Braking ....................................372
Customer Assistance
Getting the Services You Need ...............373In California (U.S. Only) ..............................374
The Better Business Bureau (BBB) Auto
Line Program (U.S. Only) .......................375
Utilizing the Mediation/Arbitration Program
(Canada Only) ..........................................376
Getting Assistance Outside the U.S. and
Canada .......................................................377
Ordering Additional Owner's Literature
......................................................................3 7 9
Reporting Safety Defects (U.S. Only) ......380
Reporting Safety Defects (Canada Only)
......................................................................380
Fuses
Fuse Specification Chart ...........................382
Changing a Fuse .........................................395
Maintenance
General Information ....................................398
Opening and Closing the Hood ..............398
Under Hood Overview ..............................400
Engine Oil Dipstick ......................................401
Engine Oil Check .........................................401
Oil Change Indicator Reset ......................402Changing the Engine Air Filter ................402
Engine Coolant Check ...............................404
Automatic Transmission Fluid Check ......408
Brake Fluid Check ......................................409
Power Steering Fluid Check ....................409
Changing the 12V Battery - Gasoline ......410
Changing the 12V Battery - Plug-In Hybrid
Electric Vehicle (PHEV) ...........................413
Adjusting the Headlamps ..........................416
Washer Fluid Check .....................................417
Fuel Filter ........................................................418
Checking the Wiper Blades .......................418
Changing the Front Wiper Blades -
Vehicles Without: Heated Wiper Blades
.......................................................................418
Changing the Front Wiper Blades -
Vehicles With: Heated Wiper Blades
.......................................................................419
Changing the Rear Wiper Blades ............419
Changing a Bulb ..........................................420
Vehicle Care
General Information .....................................421
Cleaning Products .......................................421
7
Table of Contents
WARNING: Do not connect wireless
plug-in devices to the data link connector.
Unauthorized third parties could gain
access to vehicle data and impair the
performance of safety related systems.
Only allow repair facilities that follow our
service and repair instructions to connect
their equipment to the data link connector.
We respect your privacy and are committed
to protecting it. The information contained
in this publication was correct at the time of
release, but as technology rapidly changes,
we recommend that you visit the local Ford
website for the latest information.
Your vehicle has electronic control units that
have data recording functionality and the
ability to permanently or temporarily store
data. This data could include information on
the condition and status of your vehicle,
vehicle maintenance requirements, events
and malfunctions. The types of data that can
be recorded are described in this section.
Some of the data recorded is stored in event
logs or error logs.Note:Error logs are reset following a service
or repair.
Note:We may provide information in
response to requests from law enforcement,
other government authorities and third
parties acting with lawful authority or through
a legal process. Such information could be
used by them in legal proceedings.
Data recorded includes, for example:
• Operating states of system components,
for example fuel level, tire pressure and
battery charge level.
• Vehicle and component status, for
example wheel speed, deceleration,
lateral acceleration and seatbelt status.
• Events or errors in essential systems, for
example headlamps and brakes.
• System responses to driving situations,
for example airbag deployment and
stability control.
• Environmental conditions, for example
temperature.Some of this data, when used in combination
with other information, for example an
accident report, damage to a vehicle or
eyewitness statements, could be associated
with a specific person.
Services That We Provide
If you use our services, we collect and use
data, for example account information,
vehicle location and driving characteristics,
that could identify you. We transmit this data
through a dedicated, protected connection.
We only collect and use data to enable your
use of our services to which you have
subscribed, with your consent or where
permitted by law. For additional information,
see the terms and conditions of the services
to which you have subscribed.
For additional information about our privacy
policy, refer to the local Ford website.
18
Data Privacy
The event data recorder in this vehicle is
designed to record such data as:
• How various systems in your vehicle
were operating.
• Whether or not the driver and passenger
seatbelts were buckled/fastened.
• How far (if at all) the driver was
depressing the accelerator and/or the
brake pedal.
• How fast the vehicle was traveling.
• Where the driver was positioning the
steering wheel.
This data can help provide a better
understanding of the circumstances in which
crashes and injuries occur.Note:Event data recorder data is recorded
by your vehicle only if a non-trivial crash
situation occurs; no data is recorded by the
event data recorder under normal driving
conditions and no personal data or
information (for example name, gender, age,
and crash location) is recorded. However,
parties, such as law enforcement, could
combine the event data recorder data with
the type of personally identifying data
routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required, and
access to the vehicle or the event data
recorder is needed. In addition to the vehicle
manufacturer, other parties, such as law
enforcement, that have such special
equipment, can read the information if they
have access to the vehicle or the event data
recorder.SETTINGS DATA
Your vehicle has electronic control units that
have the ability to store data based on your
personalized settings. The data is stored
locally in the vehicle or on devices that you
connect to it, for example, a USB drive or
digital music player. You can delete some of
this data and also choose whether to share
it through the services to which you
subscribe. See Settings (page 555).
Comfort and Convenience Data
Data recorded includes, for example:
• Seat and steering wheel position.
• Climate control settings.
• Radio presets.
Entertainment Data
Data recorded includes, for example:
• Music, videos or album art.
• Contacts and corresponding address
book entries.
• Navigation destinations.
20
Data Privacy
CONNECTED VEHICLE DATA
The modem has a SIM. The
modem was enabled when your
vehicle was built and periodically
sends messages to stay connected to the
cell phone network, receive automatic
software updates and send vehicle-related
information to us, for example diagnostic
information. These messages could include
information that identifies your vehicle, the
SIM and the electronic serial number of the
modem. Cell phone network service
providers could have access to additional
information, for example cell phone network
tower identification. For additional
information about our privacy policy, visit
www.ConnectedLincoln.com or refer to your
local Lincoln website.
Note:The modem continues to send this
information unless you disable the modem
or stop the modem from sharing vehicle data
by changing the modem settings.
Note:The service can be unavailable or
interrupted for a number of reasons, for
example environmental or topographical
conditions and data plan coverage.Note:To find out if your vehicle has a
modem, visit www
.ConnectedLincoln.com.
MOBILE DEVICE DATA
If you connect a mobile device to your
vehicle, you can display data from your
device on the touchscreen for example,
music and album art. You can share your
vehicle data with mobile apps on your device
through the system. See Apps.
The mobile apps function operates by your
connected device sending data to us in the
United States. The data is encrypted and
includes, for example, the vehicle
identification number of your vehicle, the
SYNC module serial number, odometer,
enabled apps, usage statistics and
debugging information. We retain it only as
long as necessary to provide the service, to
troubleshoot, for continuous improvement
and to offer you products and services that
may be of interest to you according to your
preferences and where allowed by law.If you connect a cell phone to the system,
the system creates a profile that links to that
cell phone. The cell phone profile enables
more mobile features and efficient operation.
The profile contains, for example data from
your phonebook, read and unread text
messages and call history, including history
of calls when your cell phone was not
connected to the system.
If you connect a media device, the system
creates and retains a media device index of
supported media content. The system also
records a short diagnostic log of
approximately 10 minutes of all recent system
activity.
The cell phone profile, media device index
and diagnostic log remain in your vehicle
unless you delete them and are generally
accessible only in your vehicle when you
connect your cell phone or media device. If
you no longer plan to use the system or your
vehicle, we recommend you use the master
reset function to erase the stored
information. See Settings.
21
Data Privacy
AWD
Action Message
The all-wheel drive system temporarily turns off to protect itself from overheating. AWD Temporarily Disabled
The all-wheel drive system is locking the torque transfer clutch to reduce clutch temperature. AWD Temporarily Locked
The all-wheel drive system temporarily turns off to protect itself from overheating or if you
are using the temporary spare tire. AWD OFF
The all-wheel drive system resumes normal function and clears this message after driving a
short distance with the road tire re-installed or after the system cools. AWD Restored
The all-wheel drive system is not operating properly. If the warning stays on or continues to
come on, have the system checked as soon as possible. AWD Fault Service Required
Displays when the transfer case fluid requires service. Change AWD Power Transfer Unit Lube
Displays when the transfer case fluid has been changed and reset to new. AWD Power Transfer Unit Lube Set to New
145
Information Displays
39E371794
Your vehicle has a maintenance-free battery.
It does not require additional water during
service.If the vehicle battery has a cover and vent
hose, make sure you correctly install it after
cleaning or replacing the battery.
For longer, trouble-free operation, keep the
top of the battery clean and dry and the
battery cables tightly fastened to the battery
terminals. If any corrosion is present on the
battery or terminals, remove the cables from
the terminals and clean with a wire brush.
You can neutralize the acid with a solution
of baking soda and water.
We recommend that you disconnect the
negative battery cable terminal from the
battery if you plan to store your vehicle for
an extended period.
Note:If you only disconnect the negative
battery cable terminal, make sure it is
isolated or placed away from the battery
terminal to avoid unintended connection or
arcing.
If you replace the battery make sure it
matches the electrical requirements of your
vehicle.If you disconnect or replace the battery and
your vehicle has an automatic transmission,
it must relearn its adaptive strategy. Because
of this, the transmission may shift firmly when
first driven. This is normal operation while
the transmission fully updates its operation
to optimum shift feel.
Battery Sensor Reset
When you install a new battery, reset the
battery sensor by doing the following:
1. Switch the ignition on, and leave the
engine off.
Note:Complete Steps 2 and 3 within 10
seconds.
2. Flash the high beam headlamps five
times, ending with the high beams off.
3. Press and release the brake pedal three
times.
The battery warning lamp flashes three times
to confirm that the reset is successful.
414
Maintenance
CREATING A VEHICLE WI-FI
HOTSPOT
You can create a Wi-Fi hotspot in your
vehicle and allow devices to connect to it for
access to the Internet.
E280315
Select the settings option on the
feature bar.
1. Press Lincoln Connect.
2. Press Vehicle Hotspot.
Note:The vehicle hotspot default setting is
on.
3. Press Settings.
4. Press Wi-Fi visibility.
Note:The Wi-Fi Visibility default setting is
on.
Finding the Wi-Fi Hotspot Name and
Password
E280315
Select the settings option on the
feature bar.
1. Press Lincoln Connect.2. Press Vehicle Hotspot.
3. Press Settings.
Note:The SSID is the hotspot name.
4. Press View Password.
Connecting a Device to the Wi-Fi
Hotspot
1. On your device, switch Wi-Fi on and
select the hotspot from the list of
available Wi-Fi networks.
2. When prompted, enter the password.
Purchasing a Data Plan
1. Connect a device to the hotspot.
Note:The vehicle network carrier’s portal
opens on your device.
2. If the portal does not open on your
device, open a website and it redirects
to the vehicle network carrier’s portal.
Note:Secure websites do not redirect.
3. Follow the instructions on the carrier
portal to purchase a plan.Note:If you have an active plan, the system
does not redirect to the vehicle network
carrier’s portal when you connect a device.
Visit the vehicle network carrier’s website to
purchase more data.
Note:If data usage information is available
in the vehicle hotspot menu, it is
approximate.
Note:If you carry out a master reset, the
system does not remove your vehicle from
your vehicle network carrier’s account. To
remove your vehicle from the account,
contact your vehicle network carrier.
Note:The vehicle network carrier provides
Vehicle Hotspot services, subject to your
vehicle network carrier agreement, coverage
and availability.
CHANGING THE VEHICLE WI-FI
HOTSPOT NAME OR PASSWORD
E280315
Select the settings option on the
feature bar.
1. Press Lincoln Connect.
494
Vehicle Wi-Fi Hotspot
In order to provide the best possible
experience, use the contact form to report
any station issues found while listening to a
station broadcasting with HD Radiotechnology. Independent entities own and
operate each station. These stations are
responsible for the accuracy of all audio
streams and data fields.
Potential Station Issues
Action Cause Issues
No action required. This is a broadcast issue. This is poor time alignment by the radio
broadcaster. Echo, stutter, skip or repeat in audio.
Increase or decrease in audio volume.
No action required. The reception issue may
clear up as you continue to drive. The radio is shifting between analog and
digital audio. Sound fading or blending in and out.
No action required. This is normal behavior.
Wait until the audio is available. The digital multicast is not available until the
HD Radio broadcast is decoded. Once
decoded, the audio is available. There is an audio mute delay when selecting
HD2 or HD3, multicast preset or direct tune.
No action required. The station is not avail-
able in your current location. The previously stored multicast preset or
direct tune is not available in your current
reception area. Cannot access the HD2 or HD3 multicast
channels when recalling a preset or from a
direct tune.
Fill out the station issue form at website listed
below.
1Data service issue by the radio broadcaster. Text information does not match currently
playing audio.
Fill out the station issue form at website listed
below.
1Data service issue by the radio broadcaster. There is no text information shown for
currently selected frequency.
1 http://hdradio.com/stations/feedback.
501
Audio System