Keys and Remote Controls
General Information on Radio Frequencies
........................................................................6 8
Remote Control ..............................................69
Replacing a Lost Key or Remote Control
.........................................................................73
Phone as a Key
What Is Phone as a Key ................................74
Phone as a Key Limitations .........................74
Programming Your Phone ............................74
Using the Valet Mode ...................................75
Using the Backup Start Passcode .............75
Phone as a Key – Troubleshooting ...........76
MyKey™
Principle of Operation ...................................78
Creating a MyKey ..........................................79
Clearing All MyKeys ......................................80
Checking MyKey System Status ................80
Using MyKey With Remote Start Systems
..........................................................................81
MyKey – Troubleshooting ............................81
Doors and Locks
Locking and Unlocking ................................83
Opening the Doors .......................................90
Emergency Door Release ............................91
Soft Closing Door ...........................................91
Keyless Entry ...................................................91
Liftgate
Power Liftgate ................................................94
Security
Passive Anti-Theft System ..........................99
Anti-Theft Alarm ...........................................100
Steering Wheel
Adjusting the Steering Wheel - Vehicles
With: Manual Adjustable Steering
Column .......................................................102
Adjusting the Steering Wheel - Vehicles
With: Power Adjustable Steering Column
.......................................................................102
Audio Control ................................................104
Voice Control ................................................104Cruise Control - Vehicles With: Adaptive
Cruise Control With Lane Centering
.......................................................................104
Cruise Control - Vehicles With: Cruise
Control ........................................................105
Information Display Control ......................106
Heated Steering Wheel ..............................106
Horn .................................................................106
Wipers and Washers
Windshield Wipers - Vehicles Without:
Heated Wiper Blades ..............................107
Windshield Wipers - Vehicles With: Heated
Wiper Blades .............................................108
Autowipers .....................................................108
Windshield Washers ....................................109
Rear Window Wiper and Washers ...........109
Lighting
General Information .......................................111
Lighting Control ..............................................111
Autolamps .......................................................112
Instrument Lighting Dimmer .......................112
Headlamp Exit Delay ....................................113
2
Table of Contents
Adaptive Cruise Control
How Does Adaptive Cruise Control With
Stop and Go Work ..................................305
What Is Adaptive Cruise Control With Lane
Centering ..................................................305
What Is Intelligent Adaptive Cruise Control
......................................................................305
Adaptive Cruise Control Precautions -
Vehicles With: Adaptive Cruise Control
With Lane Centering ..............................305
Adaptive Cruise Control Precautions -
Vehicles With: Adaptive Cruise Control
With Stop and Go ...................................306
Adaptive Cruise Control Limitations -
Vehicles With: Adaptive Cruise Control
With Lane Centering ..............................307
Adaptive Cruise Control Limitations -
Vehicles With: Adaptive Cruise Control
With Stop and Go ....................................307
Switching Adaptive Cruise Control On and
Off ...............................................................309
Setting the Adaptive Cruise Control Speed
.......................................................................310
Setting the Adaptive Cruise Control Gap
........................................................................3 1 1
Canceling the Set Speed ...........................312Resuming the Set Speed ...........................312
Overriding the Set Speed ..........................312
Adaptive Cruise Control Indicators -
Vehicles With: Adaptive Cruise Control
With Lane Centering ...............................312
Adaptive Cruise Control Indicators -
Vehicles With: Adaptive Cruise Control
With Stop and Go .....................................313
Adaptive Cruise Control Indicators -
Vehicles With: Intelligent Adaptive
Cruise Control ...........................................313
Switching From Adaptive Cruise Control
to Cruise Control ......................................313
Switching Lane Centering On and Off
.......................................................................3 1 4
Switching Intelligent Mode On and Off
.......................................................................315
Adjusting the Set Speed Tolerance ........316
Adaptive Cruise Control – Troubleshooting
.......................................................................316
Driving Aids
Driver Alert .....................................................319
Lane Keeping System ................................320
Blind Spot Information System ................326Cross Traffic Alert ........................................330
Speed Sign Recognition ............................335
Steering .........................................................336
Pre-Collision Assist .....................................337
Drive Mode Control
What Is Drive Mode Control .....................343
Selecting a Drive Mode .............................343
Drive Modes .................................................343
Load Carrying
Rear Under Floor Storage .........................346
Luggage Covers ..........................................346
Roof Racks and Load Carriers ..................347
Load Limit ......................................................348
Air Suspension .............................................352
Towing
Towing a Trailer ............................................354
Trailer Sway Control ...................................355
Recommended Towing Weights .............356
Essential Towing Checks ...........................357
Towing the Vehicle on Four Wheels ......359
6
Table of Contents
Driving Hints
Reduced Engine Performance ..................361
Cold Weather Precautions .........................361
Breaking-In .....................................................361
Driving Economically ...................................361
Driving Through Shallow Water ..............362
Floor Mats .....................................................362
Roadside Emergencies
Roadside Assistance ..................................364
Hazard Flashers ..........................................365
Fuel Shutoff ..................................................365
Jump Starting the Vehicle .........................366
Collision, Damage or Fire Event ..............368
Post-Crash Alert System ............................370
Transporting the Vehicle ...........................370
Crash and Breakdown
Information
Post Impact Braking ....................................372
Customer Assistance
Getting the Services You Need ...............373In California (U.S. Only) ..............................374
The Better Business Bureau (BBB) Auto
Line Program (U.S. Only) .......................375
Utilizing the Mediation/Arbitration Program
(Canada Only) ..........................................376
Getting Assistance Outside the U.S. and
Canada .......................................................377
Ordering Additional Owner's Literature
......................................................................3 7 9
Reporting Safety Defects (U.S. Only) ......380
Reporting Safety Defects (Canada Only)
......................................................................380
Fuses
Fuse Specification Chart ...........................382
Changing a Fuse .........................................395
Maintenance
General Information ....................................398
Opening and Closing the Hood ..............398
Under Hood Overview ..............................400
Engine Oil Dipstick ......................................401
Engine Oil Check .........................................401
Oil Change Indicator Reset ......................402Changing the Engine Air Filter ................402
Engine Coolant Check ...............................404
Automatic Transmission Fluid Check ......408
Brake Fluid Check ......................................409
Power Steering Fluid Check ....................409
Changing the 12V Battery - Gasoline ......410
Changing the 12V Battery - Plug-In Hybrid
Electric Vehicle (PHEV) ...........................413
Adjusting the Headlamps ..........................416
Washer Fluid Check .....................................417
Fuel Filter ........................................................418
Checking the Wiper Blades .......................418
Changing the Front Wiper Blades -
Vehicles Without: Heated Wiper Blades
.......................................................................418
Changing the Front Wiper Blades -
Vehicles With: Heated Wiper Blades
.......................................................................419
Changing the Rear Wiper Blades ............419
Changing a Bulb ..........................................420
Vehicle Care
General Information .....................................421
Cleaning Products .......................................421
7
Table of Contents
Headlamp high beams
E270968
Headlamps on
Heated rear window
E163171
Hill descent control
E270945
Horn control
Interior luggage compartment
release
Jack
E161353
Keep out of reach of children
Lighting control
Low fuel level
Low tire pressure warning
Maintain correct fluid level
Malfunction Indicator Lamp (MIL)
Note operating instructions
Panic alarm
E139213
Parking aid
Parking lamps
E270849
Passenger airbag activated
E270850
Passenger airbag deactivated
Power steering fluid
Power windows front/rear
Power window lockout
E231159
Requires registered technician
E65963E65963Safety alert
See Owner's Manual
E231158
See Service Manual
Side airbag
Shield the eyes
E138639
Stability control
13
Introduction
Services That Third Parties Provide
We recommend that you review the terms
and conditions and data privacy information
for any services equipped with your vehicle
or to which you subscribe. We take no
responsibility for services that third parties
provide.
SERVICE DATA
Service data recorders in your vehicle are
capable of collecting and storing diagnostic
information about your vehicle. This
potentially includes information about the
performance or status of various systems
and modules in the vehicle, such as engine,
throttle, steering or brake systems. In order
to properly diagnose and service your
vehicle, Ford Motor Company (Ford of
Canada in Canada), and service and repair
facilities may access or share among them
vehicle diagnostic information received
through a direct connection to your vehicle
when diagnosing or servicing your vehicle.
Additionally, Ford Motor Company (Ford of
Canada, in Canada) may, where permitted
by law, use vehicle diagnostic informationfor vehicle improvement or with other
information we may have about you, for
example, your contact information, to offer
you products or services that may interest
you. Data may be provided to our service
providers such as part suppliers that may
help diagnose malfunctions, and who are
similarly obligated to protect data. We retain
this data only as long as necessary to
perform these functions or to comply with
law. We may provide information where
required in response to official requests to
law enforcement or other government
authorities or third parties acting with lawful
authority or court order, and such information
may be used in legal proceedings. For U.S.
only (if equipped), if you choose to use
connected apps and services, you consent
that certain diagnostic information may also
be accessed electronically by Ford Motor
Company and Ford authorized service
facilities, and that the diagnostic information
may be used to provide services to you,
personalizing your experience, troubleshoot,
and to improve products and services and
offer you products and services that may
interest you, where permitted by law. For
Canada only, for more information, pleasereview the Ford of Canada privacy policy at
www.ford.ca, including our U.S. data storage
and use of service providers in other
jurisdictions who may be subject to legal
requirements in Canada, the United States
and other countries applicable to them, for
example, lawful requirements to disclose
personal information to governmental
authorities in those countries.EVENT DATA
This vehicle is equipped with an event data
recorder. The main purpose of an event data
recorder is to record, in certain crash or near
crash-like situations, such as an airbag
deployment or hitting a road obstacle; this
data will assist in understanding how a
vehicle’s systems performed. The event data
recorder is designed to record data related
to vehicle dynamics and safety systems for
a short period of time, typically 30 seconds
or less.
19
Data Privacy
The event data recorder in this vehicle is
designed to record such data as:
• How various systems in your vehicle
were operating.
• Whether or not the driver and passenger
seatbelts were buckled/fastened.
• How far (if at all) the driver was
depressing the accelerator and/or the
brake pedal.
• How fast the vehicle was traveling.
• Where the driver was positioning the
steering wheel.
This data can help provide a better
understanding of the circumstances in which
crashes and injuries occur.Note:Event data recorder data is recorded
by your vehicle only if a non-trivial crash
situation occurs; no data is recorded by the
event data recorder under normal driving
conditions and no personal data or
information (for example name, gender, age,
and crash location) is recorded. However,
parties, such as law enforcement, could
combine the event data recorder data with
the type of personally identifying data
routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required, and
access to the vehicle or the event data
recorder is needed. In addition to the vehicle
manufacturer, other parties, such as law
enforcement, that have such special
equipment, can read the information if they
have access to the vehicle or the event data
recorder.SETTINGS DATA
Your vehicle has electronic control units that
have the ability to store data based on your
personalized settings. The data is stored
locally in the vehicle or on devices that you
connect to it, for example, a USB drive or
digital music player. You can delete some of
this data and also choose whether to share
it through the services to which you
subscribe. See Settings (page 555).
Comfort and Convenience Data
Data recorded includes, for example:
• Seat and steering wheel position.
• Climate control settings.
• Radio presets.
Entertainment Data
Data recorded includes, for example:
• Music, videos or album art.
• Contacts and corresponding address
book entries.
• Navigation destinations.
20
Data Privacy
Air vents. A
Direction indicator. See Direction Indicators (page 116). B
Voice control. See Using Voice Recognition (page 509). C
Audio control. See Audio Control (page 104). D
Information display. See General Information (page 136). E
Information display control. See Information Display Control (page 106). F
Wiper lever. See Windshield Wipers (page 107). G
Ignition switch. See Keyless Starting (page 205). H
Information and Entertainment display. I
Camera button. See Rear View Camera (page 297). See 360 Degree Camera (page 300). J
Park aid button. See Rear Parking Aid (page 286). See Front Parking Aid (page 288). See Active Park Assist (page 292). K
Driver assistance button. See Auto-Start-Stop (page 215). See Using Traction Control (page 281). See Auto Hold (page 275). See
Settings (page 555). L
Audio unit. See Audio Unit (page 497). M
Climate control. See Automatic Climate Control (page 165). N
Hazard flasher switch. See Hazard Flashers (page 365). O
Transmission selector. See Automatic Transmission (page 259). P
Cruise control. See Cruise Control (page 104). Q
Horn. See Horn (page 106). R
Steering wheel adjustment. See Adjusting the Steering Wheel (page 102). S
25
At a Glance
E274569E274569
This warning displays and a tone sounds if
an occupant unfastens the rear seatbelt
buckle or it becomes unfastened.
Note:If a rear seat is unoccupied, or an
occupant never fastens the seatbelt buckle
to begin with, the warning will not display.
Note:Front seating positions appear in this
warning display. Warnings for unfastened
front seatbelt buckles appear in the initial
warning lamp.
Seatbelt Status
To view the seatbelt status, use the
information display controls on the steering
wheel. See General Information (page 136).
E274570E274570
03E274703
Seatbelt fastened. A
Seatbelt not fastened. B
Seatbelt recently unfastened. C
Fault D
Deactivating and Activating the Belt-Minder
Feature - Front outermost seats only
WARNING: While the system allows
you to deactivate it, this system is designed
to improve your chances of being safely
belted and surviving an accident. We
recommend you leave the system
activated for yourself and others who may
use the vehicle.
51
Seatbelts