WARNING: Do not connect wireless
plug-in devices to the data link connector.
Unauthorized third parties could gain
access to vehicle data and impair the
performance of safety related systems.
Only allow repair facilities that follow our
service and repair instructions to connect
their equipment to the data link connector.
We respect your privacy and are committed
to protecting it. The information contained
in this publication was correct at the time of
release, but as technology rapidly changes,
we recommend that you visit the local Ford
website for the latest information.
Your vehicle has electronic control units that
have data recording functionality and the
ability to permanently or temporarily store
data. This data could include information on
the condition and status of your vehicle,
vehicle maintenance requirements, events
and malfunctions. The types of data that can
be recorded are described in this section.
Some of the data recorded is stored in event
logs or error logs.Note:Error logs are reset following a service
or repair.
Note:We may provide information in
response to requests from law enforcement,
other government authorities and third
parties acting with lawful authority or through
a legal process. Such information could be
used by them in legal proceedings.
Data recorded includes, for example:
• Operating states of system components,
for example fuel level, tire pressure and
battery charge level.
• Vehicle and component status, for
example wheel speed, deceleration,
lateral acceleration and seatbelt status.
• Events or errors in essential systems, for
example headlamps and brakes.
• System responses to driving situations,
for example airbag deployment and
stability control.
• Environmental conditions, for example
temperature.Some of this data, when used in combination
with other information, for example an
accident report, damage to a vehicle or
eyewitness statements, could be associated
with a specific person.
Services That We Provide
If you use our services, we collect and use
data, for example account information,
vehicle location and driving characteristics,
that could identify you. We transmit this data
through a dedicated, protected connection.
We only collect and use data to enable your
use of our services to which you have
subscribed, with your consent or where
permitted by law. For additional information,
see the terms and conditions of the services
to which you have subscribed.
For additional information about our privacy
policy, refer to the local Ford website.
18
Data Privacy
AUDIO CONTROL
You can operate the following
functions with the control:
E281219
E280803
Move the selector switch up to
increase volume level.
E280802
Move the selector switch down to
decrease volume level.
E265045
Move the selector switch to the left
to access the previous media
selection.
E265044
Move the selector switch to the
right to access the next media
selection.
EE28128181818181811111182202202202222202220220
Note:The controls change when you enter
a submenu.
The following controls are not available when
you enter a submenu:
Move the selector switch to the
right to enter the mode phone
submenu.
E100027
Move the selector switch to the left
to enter the media submenu.
VOICE CONTROL
The controls are on the steering wheel.
E142599
Press and release to activate voice
recognition.
CRUISE CONTROL - VEHICLES
WITH: ADAPTIVE CRUISE
CONTROL WITH LANE CENTERING
E281217
The following controls are only available
when you switch cruise control on.
104
Steering Wheel
INFORMATION DISPLAY CONTROL
EE28128181818181811111822022220220222022022220
Note:The controls change when you enter
a submenu.
The following controls are only available
once you enter a submenu:
EE2992999999999999999999701707070170100701701
See General Information (page 136).
HEATED STEERING WHEEL (IF
EQUIPPED)
The heated steering wheel button is on the
climate controls.
Press the button to switch the
heated steering wheel on and off.
Note:You can use the heated steering
wheel only when the engine is running.Note:The system uses a sensor and is
designed to control the temperature of the
steering wheel and to prevent it from
overheating.
Note:In warm temperatures, the steering
wheel quickly reaches its maximum
temperature and the system reduces the
current to the heating element. This could
cause you to think that the system has
stopped working but it has not. This is
normal.
HORN
E270945
Press on the center of the steering
wheel near the horn icon to
activate the horn.
106
Steering Wheel
GENERAL INFORMATION
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
You can control various systems on your
vehicle using the quick action menu on the
right-hand side of the steering wheel. The
information display provides the
corresponding information.
Information Display Controls
EE281281818181818111118220222222022022220220
Note:The controls change when you enter
a submenu.
E281481
Move the selector switch up to
enter the navigation submenu.
E280315
Move the selector switch down to
enter the settings submenu.
Move the selector switch to the
right to enter the mode phone
submenu.
E100027
Move the selector switch to the left
to enter the media submenu.
E281483
Press the folder button to scroll
through information on demand
display screens. See Personalized
Settings (page 140).
Menu Controls
The following controls are only available
once you enter a submenu:
EE2992992999999999999999701701701070107010701
Use the selector switch to toggle up and
down.
E272621
Press the home button to exit a
submenu.
136
Information Displays
AWD
Action Message
The all-wheel drive system temporarily turns off to protect itself from overheating. AWD Temporarily Disabled
The all-wheel drive system is locking the torque transfer clutch to reduce clutch temperature. AWD Temporarily Locked
The all-wheel drive system temporarily turns off to protect itself from overheating or if you
are using the temporary spare tire. AWD OFF
The all-wheel drive system resumes normal function and clears this message after driving a
short distance with the road tire re-installed or after the system cools. AWD Restored
The all-wheel drive system is not operating properly. If the warning stays on or continues to
come on, have the system checked as soon as possible. AWD Fault Service Required
Displays when the transfer case fluid requires service. Change AWD Power Transfer Unit Lube
Displays when the transfer case fluid has been changed and reset to new. AWD Power Transfer Unit Lube Set to New
145
Information Displays
Lane Keeping System
Action Message
Displays when the system requires service. Have the system checked as soon as possible. Lane Keeping Sys. Malfunction Service
Required
Check to make sure there are no objects or debris blocking the camera. Have the system
checked if this condition persists. Front Camera Temporarily Not Available
Clean the windshield to improve visibility and allow the camera to properly operate. Front Camera Low Visibility Clean Screen
Displays when the system requires service. Have the system checked as soon as possible. Front Camera Malfunction Service Required
The system requests that you keep your hands on the steering wheel. Keep Hands on Steering Wheel
Maintenance
Action Message
Stop your vehicle as soon as safely possible and turn off the engine. Check the oil level. If
this message stays on or continues to come on with your engine running, have the system
checked as soon as possible. Low Engine Oil Pressure
The engine oil life is low and needs to be changed soon. See General Maintenance
Information (page 579). Change Engine Oil Soon
The engine oil life is low and needs to be changed immediately. See General Maintenance
Information (page 579). Oil Change Required
154
Information Displays
Do not tow your vehicle in this mode. Failure
to follow these instructions could result in
vehicle damage not covered by the vehicle
warranty.
Entering Temporary Neutral Mode
1. Power your vehicle on.
2. Bring your vehicle to a complete stop.
3. Press and hold the brake pedal.
4. Shift into neutral (N).
Note:An instructional message appears.
5. Press the neutral (N) button.
Note:A confirmation message appears
when your vehicle enters the mode.
6. Release the brake pedal.
Note:Your vehicle is free to roll.
7. Switch your vehicle off.
Note:Do not tow your vehicle in this mode.
Note:The neutral (N) indicator on the
transmission selector may flash in this mode.
Exiting Temporary Neutral Mode
1. Press the brake pedal.2. Shift into park (P), or power your vehicle
on and shift into drive (D) or reverse (R).
Manually Shifting Gears
The instrument cluster displays the current
gear. The current gear flashes when your
vehicle cannot shift into the requested gear.
Your vehicle will not shift if the requested
gear raises or lowers the engine speed
beyond the limit.
Your vehicle could shift when you fully press
the accelerator or brake pedal.
Note:Prolonged driving with high engine
speed could cause vehicle damage not
covered by vehicle warranty.
Note:Drive modes could affect when the
vehicle shifts into the requested gear.
E144821
Manually Shifting Gears in Drive (D)
Use this feature to temporarily change gear.
Note:We recommend using this feature for
engine braking or driving on hilly or
mountainous roads.
• Pull any paddle to switch the feature on.
• Pull the right (+) paddle to upshift.
• Pull the left (-) paddle to downshift.
• Hold the + paddle for a few seconds to
switch the feature off.
Note:The feature switches off after a short
period of time if neither paddle is pulled.
Manual Park Release
WARNING: When doing this
procedure, you need to take the
transmission out of park (P) which means
your vehicle can roll freely. To avoid
unwanted vehicle movement, apply the
parking brake prior to doing this
procedure. Use wheel chocks if
appropriate.
261
Transmission
If the mini-spare is installed, this condition is
indicated by a warning in the information
display.
The slip response system could activate if
the mini spare is installed on the front
wheels. If the mini spare was installed on the
rear wheels the slip response system will
fully disable. In situations where there is a
wintery mix or an off road situation, and you
need to use a mini spare, you must install
the mini spare in the front tire position and
move a full size tire to the rear tire position
for the slip response system to function.
Operating ALL-Wheel Drive (AWD)
Vehicles with Mismatched Tires
WARNING: Only use replacement
tires and wheels that are the same size,
load index, speed rating, and type as those
originally provided for your vehicle. The
recommended tire and wheel sizes can be
found on the Tire Label on the driver side
door frame or the edge of the driver door.
If this information is not found in those
locations, or for additional options, contact
your authorized dealer. Use of any tire or
wheel not recommended, could affect the
safety and performance of your vehicle,
which could result in an increased risk of
loss of vehicle control, vehicle rollover,
personal injury and death.
Major dissimilar tire sizes between the front
and rear axles (for example, 17 inch low
profile tires on the front axle and 22 inch high
profile tires on the rear axle) could cause the
AWD system to stop functioning and default
to rear-wheel drive or damage the AWD
system.
For optimum AWD Performance, it is
recommended to follow the tire rotation
maintenance schedule. To avoid potential
AWD malfunction or AWD system damage,
it is recommended to replace all four tires
rather than mixing significantly worn tires
with new tires. For example, using 3 worn
tread tires and 1 new tread tire all of the same
original tire size/brand, can be tolerated by
the AWD system as long as the worn tires
still have usable tread depth.How Your Vehicle Differs from Other
Vehicles
Truck and utility vehicles can differ from
some other vehicles. Your vehicle could be
higher to allow it to travel over rough terrain
without getting hung up or damaging
underbody components.
The differences that make your vehicle so
versatile also make it handle differently than
an ordinary passenger car.
Maintain steering wheel control at all times,
especially in rough terrain. Since sudden
changes in terrain can result in abrupt
steering wheel motion, make sure you grip
the steering wheel from the outside. Do not
grip the spokes.
Drive cautiously to avoid vehicle damage
from concealed objects such as rocks and
stumps.
265
All-Wheel Drive (If Equipped)