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Number of MyKeys
Indicates the number of MyKeys you have
programmed to your vehicle. Use this feature
to detect how many MyKeys you have for
your vehicle and determine when you have
deleted all MyKeys.
Number of Admin Keys
Indicates how many admin keys you have
programmed to your vehicle. Use this feature
to determine how many admin keys you have
for your vehicle, and detect if an additional
MyKey has been programmed.
USING MYKEY WITH REMOTE
START SYSTEMS
MyKey is not compatible with non
Ford-approved, aftermarket remote start
systems. If you choose to install a remote
start system, see an authorized dealer for a
Ford-approved remote start system.
MYKEY – TROUBLESHOOTING
Potential Causes Condition
· The key or remote control used to start the vehicle does not have
admin privileges. I cannot create a MyKey.
· Vehicles with keyless start: Make sure you place the remote control
into the backup slot. See Starting a Gasoline Engine (page 206).
· The key or remote control used to start the vehicle is the only admin
key. You always need at least one admin key.
· The SecuriLock passive anti-theft system is disabled or in unlimited
mode.
· The key or remote control used to start the vehicle does not have
admin privileges. I cannot program the configurable settings.
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Potential Causes Condition
· There are no MyKeys programmed to the vehicle. See Creating a
MyKey (page 79).
· The key or remote control used to start the vehicle does not have
admin privileges. I cannot clear the MyKeys.
· You do not have any MyKeys created. See Creating a MyKey (page
79).
· Purchase a new key or remote control from your authorized dealer. I lost the only admin key.
· Program a spare remote control. You may need to see your author-
ized dealer. See Starting a Gasoline Engine (page 206). I lost a remote control.
· The MyKey user is not using the MyKey. MyKey distances do not accumulate.
· An admin key holder cleared the MyKeys and created new MyKeys.
· The key system has been reset.
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LOCKING AND UNLOCKING
Your vehicle has an intelligent electronically
controlled door system that is in constant
communication with overall vehicle systems.
When you lock your vehicle using either the
lock switch on each door interior trim panel,
the keyless entry keypad or the lock sensor
on each exterior door trim panel, the exterior
door handle switches do not release the
doors. This helps secure your vehicle and
prevent unauthorized entry. Also, when your
vehicle reaches a speed greater than 12 mph
(20 km/h), the exterior door handle switches
do not release the doors.
If the airbags deploy or the fuel pump shutoff
switch activates, all interior and exterior
unlock switches do not unlock your door for
six seconds. This helps secure the doors in
the event of a crash. After six seconds, all
switches reset and you can open the doors
using the interior and exterior unlatch
switches.
Door Lock Indicator
An LED on each door lock switch illuminates
when you lock the doors. It remains on for
2 to 5 seconds after you switch the ignition
off.
Door Lock Switch Inhibitor
When you electronically lock your vehicle,
the door lock switches and the interior
luggage compartment release switch do not
operate after 20 seconds. To restore
function to these switches, you must unlock
your vehicle with the remote control or
keyless entry keypad, or switch the ignition
on.
Activating Intelligent Access
The intelligent access key must be within 3 ft
(1 m) of the door or luggage compartment
you intend to lock or unlock.At a Door
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Electronic door handles are on each door.
Gently press the switch inside the exterior
door handle to unlock and open the door.
An unlock symbol illuminates on the door
window trim indicating your vehicle is
unlocked.
E295770
Locking sensors are on both front doors.
When the intelligent access key is within 3 ft
(1 m) of your vehicle, you can lock your
vehicle by touching the locking sensor below
the keyless entry keypad. Doing so causes
a lock symbol to illuminate on the door
window trim indicating your vehicle is locked
and you can no longer release the door using
the exterior door handle switches. Touching
the locking sensor when the intelligent
access key is not within 3 ft (1 m) causes the
lock status to display, but does not lock the
doors.
Swipe across the locking sensor to display
the current lock status of your vehicle. The
lock status also displays when you open a
door or when the lock status changes.
Note: You cannot use the locking sensors
to unlock your vehicle.
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At the Luggage Compartment
E291416E291416
Press the exterior release button.
Remote Control
You can use the remote control at any time.
When you press the lock button on the
remote control, all exterior door handle
switches are not able to open the doors.
When you press the unlock button, all
exterior door handle switches are able to
open the doors.
Unlocking the Doors (Two-stage Unlock)
E138629
Press the button. The direction
indicators flash. You can then use
the exterior door handle switch to
open the door.
Press and hold both the lock and unlock
buttons on the remote control for three
seconds to change between driver door or
all doors unlock mode. The direction
indicators flash twice to confirm the change.
Driver door mode only unlocks the driver
door when you press the unlock button
once. All door mode unlocks all doors when
you press the unlock button once. The
unlocking mode applies to the remote
control, keyless entry keypad and intelligent
access.Locking the Doors
E138623
Press the button. The direction
indicators flash. You can no longer
use the exterior door handle switch
to release the door.
Press the button again within three seconds
to confirm that all the doors are closed. A
tone sounds and the direction indicators
flash if all the doors and the luggage
compartment are closed.
Mislock
If any door is open, or if the luggage
compartment or hood is open, a tone sounds
and the direction indicators do not flash. The
exterior lock status display also flashes if any
door does not lock.
Switching the Mislock On or Off
Use the touchscreen to select the following:
1. Select Settings.
2. Select Vehicle.
3. Select Locks.
4. Switch Mislock Chirp on or off.
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Locking and Unlocking the Doors from
Inside
E295772
Unlock. A
Lock. B
Locking the Doors
Press the lock switch on the door interior trim
panel. The doors can no longer be released
using the exterior door handle switches and
the luggage compartment locks.Unlocking the Doors
Press the unlock switch on the door interior
trim panel. The doors can then be released
using the exterior door handle switches.
Locking the Doors from the Luggage
Compartment
E295295959209592095920
On the left-hand side of the liftgate, press
the lock switch. The doors can no longer be
opened using the exterior door handle
switches and the luggage compartment
locks.
Emergency Locking
Each door has a backup power system which
allows the door to function if your vehicle
has no power. The system has a limited
number of operations before the power is
depleted and turns off. When the system
turns off, the door remains open and
unlatched and does not close.
If your vehicle has no power and the backup
power system is turned off, you can close
and secure your vehicle by manually
resetting each door latch using a key in the
position shown.
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E316247E316247316247316247
Left-Hand Side
Turn clockwise to reset the latch.
Right-Hand Side
Turn counterclockwise to reset the latch.When you have reset the latch, you are then
able to fully close and latch the door.
Note:You cannot open the door again until
the vehicle battery is fully charged and
operational.
Unlatching the Driver Door with the
Key Blade
If your vehicle has no power and the backup
power system is turned off, you can manually
unlatch the driver door using a key in the
position shown.
E295771
1. Remove the key blade from the remote
control.
2. Insert the key blade into the lock cylinder.
3. Turn the key clockwise to unlatch the
driver door.
Note:All other doors remain locked.
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Smart Unlocks for Intelligent Access
Keys
This prevents you from locking your
intelligent access key inside your vehicle’s
passenger compartment or rear cargo area.
When you electronically lock your vehicle
with any door open, the transmission is in
park (P) and the ignition is off, the system
searches for an intelligent access key inside
your vehicle after you close the last door. If
the system finds a key, all the doors
immediately unlock and the horn sounds
twice, indicating that a key is inside.
You can override the smart unlock feature
and intentionally lock the intelligent access
key inside your vehicle.
To do this, lock your vehicle after you have
closed all the doors by:
• Using the keyless entry keypad.
• Pressing the lock button on another
intelligent access key.
• Touching the locking sensor on the door
window trim with another intelligent
access key in your hand.When you open one of the front doors and
lock your vehicle using the power door lock
control, all doors lock then unlock if:
• The ignition is on.
• The ignition is off, and the transmission
is not in park (P).
Autolock (If Equipped)
Autolock locks all the doors when:
• All doors are closed.
• The ignition is on.
• You shift into any gear putting your
vehicle in motion.
• Your vehicle reaches a speed greater
than 12 mph (20 km/h).
Autolock repeats when:
• You open then close any door while the
ignition is on and your vehicle speed is
9 mph (15 km/h) or lower.
• Your vehicle reaches a speed greater
than 12 mph (20 km/h).
Autounlock
Autounlock unlocks all the doors when:
• The ignition is on, all the doors are
closed, and your vehicle has been
moving at a speed greater than 12 mph
(20 km/h).
• Your vehicle comes to a stop and you
switch the ignition off or to the accessory
position.
• You open the driver door within 10
minutes of switching the ignition off or to
accessory.
Note:The doors do not autounlock if you
electronically lock your vehicle after you
switch the ignition off and before you open
the driver door.
Switching Autounlock On and Off
Use the touchscreen to select the following:
1. Select Settings.
2. Select Vehicle.
3. Select Locks.
4. Switch Autounlock on or off.
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