Driving Hints
Reduced Engine Performance ..................361
Cold Weather Precautions .........................361
Breaking-In .....................................................361
Driving Economically ...................................361
Driving Through Shallow Water ..............362
Floor Mats .....................................................362
Roadside Emergencies
Roadside Assistance ..................................364
Hazard Flashers ..........................................365
Fuel Shutoff ..................................................365
Jump Starting the Vehicle .........................366
Collision, Damage or Fire Event ..............368
Post-Crash Alert System ............................370
Transporting the Vehicle ...........................370
Crash and Breakdown
Information
Post Impact Braking ....................................372
Customer Assistance
Getting the Services You Need ...............373In California (U.S. Only) ..............................374
The Better Business Bureau (BBB) Auto
Line Program (U.S. Only) .......................375
Utilizing the Mediation/Arbitration Program
(Canada Only) ..........................................376
Getting Assistance Outside the U.S. and
Canada .......................................................377
Ordering Additional Owner's Literature
......................................................................3 7 9
Reporting Safety Defects (U.S. Only) ......380
Reporting Safety Defects (Canada Only)
......................................................................380
Fuses
Fuse Specification Chart ...........................382
Changing a Fuse .........................................395
Maintenance
General Information ....................................398
Opening and Closing the Hood ..............398
Under Hood Overview ..............................400
Engine Oil Dipstick ......................................401
Engine Oil Check .........................................401
Oil Change Indicator Reset ......................402Changing the Engine Air Filter ................402
Engine Coolant Check ...............................404
Automatic Transmission Fluid Check ......408
Brake Fluid Check ......................................409
Power Steering Fluid Check ....................409
Changing the 12V Battery - Gasoline ......410
Changing the 12V Battery - Plug-In Hybrid
Electric Vehicle (PHEV) ...........................413
Adjusting the Headlamps ..........................416
Washer Fluid Check .....................................417
Fuel Filter ........................................................418
Checking the Wiper Blades .......................418
Changing the Front Wiper Blades -
Vehicles Without: Heated Wiper Blades
.......................................................................418
Changing the Front Wiper Blades -
Vehicles With: Heated Wiper Blades
.......................................................................419
Changing the Rear Wiper Blades ............419
Changing a Bulb ..........................................420
Vehicle Care
General Information .....................................421
Cleaning Products .......................................421
7
Table of Contents
Cleaning the Exterior .................................422
Waxing ...........................................................423
Cleaning the Engine ...................................424
Cleaning the Windows and Wiper Blades
......................................................................4 2 4
Cleaning the Interior ..................................425
Cleaning the Instrument Panel and
Instrument Cluster Lens ........................425
Cleaning Leather Seats .............................426
Repairing Minor Paint Damage ................427
Cleaning the Wheels ..................................427
Vehicle Storage ............................................427
Body Styling Kits ..........................................429
Wheels and Tires
General Information ....................................430
Tire Care ........................................................432
Using Summer Tires ...................................444
Using Snow Chains .....................................445
Tire Pressure Monitoring System ............447
Changing a Road Wheel ............................451
Technical Specifications ............................458
Capacities and Specifications
Engine Specifications - Excluding: Plug-In
Hybrid Electric Vehicle (PHEV) ............460
Engine Specifications - Plug-In Hybrid
Electric Vehicle (PHEV) ...........................461
Motorcraft Parts - Excluding: Plug-In Hybrid
Electric Vehicle (PHEV) ..........................462
Motorcraft Parts - Plug-In Hybrid Electric
Vehicle (PHEV) .........................................464
Vehicle Identification Number .................465
Capacities and Specifications - Excluding:
Plug-In Hybrid Electric Vehicle (PHEV)
......................................................................465
Capacities and Specifications - Plug-In
Hybrid Electric Vehicle (PHEV) ............477
Bulb Specification Chart ............................488
Vehicle Identification
Installing the Vehicle Identification Card
......................................................................489
Network Connectivity
Connecting the Vehicle to a Mobile
Network .....................................................490Network Connectivity – Troubleshooting
.......................................................................491
Vehicle Wi-Fi Hotspot
Creating a Vehicle Wi-Fi Hotspot ............494
Changing the Vehicle Wi-Fi Hotspot Name
or Password ..............................................494
Audio System
General Information ...................................496
Audio Unit ......................................................497
Digital Radio .................................................499
Satellite Radio ..............................................502
USB Port ........................................................505
SYNC™ 3
General Information ....................................507
Using Voice Recognition ...........................509
Entertainment ................................................521
Climate ...........................................................533
Phone .............................................................536
Navigation .....................................................538
Electric Vehicle Information ......................546
8
Table of Contents
Blind Spot Monitor
E151262
Illuminates when you switch this
feature off or in conjunction with a
message. See Blind Spot
Information System (page 326).
Brake System Warning Lamp
WARNING: Driving your vehicle with
the warning lamp on is dangerous. A
significant decrease in braking
performance may occur. It may take you
longer to stop your vehicle. Have your
vehicle checked as soon as possible.
Driving extended distances with the
parking brake engaged can cause brake
failure and the risk of personal injury.
Note:Indicators vary depending on region.
This lamp is a dual function lamp and
illuminates when:• You apply the parking brake with the
ignition on.
• Your vehicle has a brake fault or low
brake fluid level, regardless of parking
brake position.
E270480
If the lamp illuminates when you
are moving, you may have the
parking brake applied. Make sure
the parking brake is off. Have your
vehicle checked as soon as
possible if the lamp continues to
illuminate.
Cruise Control
E71340
Illuminates when you switch this
feature on.
Direction Indicator
Illuminates when you switch on the
left-hand or right-hand direction
indicator or the hazard flasher. If
the indicators stay on or flash faster, check
for a burned out bulb. See Changing a Bulb
(page 420).
Distance Alert
E281485
Flashes when your vehicle is
rapidly approaching another
vehicle or a pedestrian within your
driving path. See Pre-Collision Assist (page
337).
Door Ajar
Illuminates when the ignition is on
and any door is not completely
closed.
Electric Park Brake
E270480
Illuminates or flashes when the
electric parking brake has a system
error. See Electric Parking Brake
(page 272).
Engine or Motor Coolant Temperature
Illuminates when your vehicle
coolant temperature is high. Stop
your vehicle as soon as it is safe
to do so. Allow the engine to cool. See
Engine Coolant Check (page 404).
132
Instrument Cluster
Engine Oil
If it illuminates with the engine
running or when you are driving,
this indicates a system error. Stop
your vehicle as soon as it is safe to do so
and switch the engine off. Check the engine
oil level. See Engine Oil Check (page 401).
Note:Do not resume your journey if it
illuminates despite the level being correct.
Have the system checked as soon as
possible.
Fasten Seatbelt
E71880
Illuminates and a tone sounds to
remind you to fasten your seatbelt.
See Seatbelt Reminder (page 50).
Fasten Rear Seatbelt
E206718
Illuminates and a tone sounds to
signal the rear seatbelts are not
fastened.
Front Airbag
E67017
If it fails to illuminate when you
start your vehicle, continues to
flash or remains on, it indicates
there is a system error. Have the system
checked as soon as possible.
Front Fog Lamps (If Equipped)
Illuminates when you switch the
front fog lamps on.
High Beam
Illuminates when you switch the
high beam headlamps on. It flashes
when you use the headlamp
flasher.
Hill Descent (If Equipped)
Illuminates when you switch hill
descent on.
Hood Ajar
E246598
Illuminates when the ignition is on
and the hood is not completely
closed.
Lamps On
Illuminates when you switch the
low beam headlamps or the
parking lamps on.
Liftgate Ajar
E162453
Illuminates when the liftgate is not
completely closed.
Low Beam Warning
E181350
Illuminates when the low beam
headlamp bulb is not functioning
properly.
Low Fuel Level
Illuminates when the fuel level is
low or the fuel tank is nearly
empty. Refuel as soon as possible.
133
Instrument Cluster
Low Tire Pressure Warning
Illuminates when your tire pressure
is low. If the lamp remains on with
the engine running or when
driving, check your tire pressure as soon as
possible.
It also illuminates momentarily when you
switch the ignition on to confirm the lamp is
functional. If it does not illuminate when you
switch the ignition on, or begins to flash at
any time, have the system checked as soon
as possible.
Low Washer Fluid
E132353
Illuminates when the windshield
washer fluid is low.
Powertrain Fault
Illuminates when the system
detects a powertrain or an 4WD
fault. Have the system checked as
soon as possible.
Ready to Drive (If Equipped)
E224090
Illuminates when you have
switched on your vehicle and it is
ready to drive. A corresponding
message may appear stating ready to drive.
Service Engine Soon
It illuminates when you switch the
ignition on prior to engine start to
check the bulb and to indicate
whether your vehicle is ready for Inspection
and Maintenance (I/M) testing.
Normally, it illuminates until the engine is
cranked and automatically turns off if no
system errors are present. However, if after
15 seconds it flashes eight times, this
indicates that your vehicle is not ready for
Inspection and Maintenance (I/M) testing.
See Catalytic Converter (page 235).
If it illuminates when the engine is running
this indicates a system error. The On Board
Diagnostics system has detected an error in
the vehicle emission control system.If it flashes, engine misfire may be occurring.
Continuing to drive your vehicle may cause
reduced power or the engine to stop. Failure
to respond to the warning lamp may cause
component damage not covered by the
vehicle Warranty. Have your vehicle
checked as soon as possible.Stability Control
E138639
It flashes when the system is
active. If it remains illuminated or
does not illuminate when you
switch the ignition on, this indicates a system
error. During a system error the system
switches off. Have the system checked
immediately. See Using Stability Control
(page 283).
Stability Control Off
E130458
Illuminates when you switch the
system off. It goes out when you
switch the system back on or when
you switch the ignition off. See Using
Stability Control (page 283).
134
Instrument Cluster
If the service engine soon indicator remains
on, have your vehicle serviced at the first
available opportunity. Although some
malfunctions detected by the OBD-II may not
have symptoms that are apparent, continued
driving with the service engine soon indicator
on can result in increased emissions, lower
fuel economy, reduced engine and
transmission smoothness and lead to more
costly repairs.
Readiness for Inspection and
Maintenance (I/M) Testing
Some state and provincial and local
governments may have
Inspection/Maintenance (I/M) programs to
inspect the emission control equipment on
your vehicle. Failure to pass this inspection
could prevent you from getting a vehicle
registration.
If the service engine soon indicator
is on or the bulb does not work,
your vehicle may need service.
See On-Board Diagnostics.Your vehicle may not pass the I/M test if the
service engine soon indicator is on or not
working properly (bulb is burned out), or if
the OBD-II system has determined that some
of the emission control systems have not
been properly checked. In this case, the
vehicle is not ready for I/M testing.
If the vehicle’s engine or transmission has
just been serviced, or the battery has
recently run down or been replaced, the
OBD-II system may indicate that the vehicle
is not ready for I/M testing. To determine if
the vehicle is ready for I/M testing, turn the
ignition key to the on position for 15 seconds
without cranking the engine. If the service
engine soon indicator blinks eight times, it
means that the vehicle is not ready for I/M
testing; if the service engine soon indicator
stays on solid, it means that your vehicle is
ready for I/M testing.
The OBD-II system checks the emission
control system during normal driving. A
complete check may take several days.
If the vehicle is not ready for I/M testing, you
can perform the following driving cycle
consisting of mixed city and highway driving:1. 15 minutes of steady driving on an
expressway or highway followed by 20
minutes of stop-and-go driving with at
least four 30-second idle periods.
2. Allow your vehicle to sit for at least eight
hours with the ignition off. Then, start the
vehicle and complete the above driving
cycle. The vehicle must warm up to its
normal operating temperature. Once
started, do not turn off the vehicle until
the above driving cycle is complete.
If the vehicle is still not ready for I/M testing,
you need to repeat the above driving cycle.
237
Engine Emission Control
SPEED SIGN RECOGNITION (IF
EQUIPPED)
Principle of Operation
WARNING: You are responsible for
controlling your vehicle at all times. The
system is designed to be an aid and does
not relieve you of your responsibility to
drive with due care and attention. Failure
to follow this instruction could result in the
loss of control of your vehicle, personal
injury or death.
WARNING: In cold and severe
weather conditions the system may not
function. Rain, snow and spray can all limit
sensor performance.
WARNING: The system may not
operate properly if the sensor is blocked.
Keep the windshield free from obstruction.The system is designed to detect speed limit
signs to inform you of the current speed limit.
Detected speed signs appear in the
information display. The sensor is behind the
interior mirror.
Note:Do not carry out windshield repairs in
the immediate area surrounding the sensor.
Note:Speed sign data provided by the
navigation system contains information
integrated to the data carrier release.
Note:The system may not detect or correctly
read all speed signs.
Note:If your vehicle has a suspension kit
not approved by us, the system may not
correctly function.
Note:Always replace headlamp bulbs with
those specifically designed for your vehicle.
Other bulbs could reduce system
performance.
The system turns on when you switch the
ignition on, and you cannot switch the system
off.
Using Speed Sign Recognition
Setting the System Speed Warning
You can set the system speed warning to
alert you when the vehicle speed exceeds
the speed limit recognized by the system by
a certain speed tolerance.
Note:The system remembers the last setting
when you start your vehicle.
System Display
E317824E317824
When the system detects a speed limit sign,
the speed limit appears in the information
display.
335
Driving Aids
6. Remove the battery securing clamp.
7. Remove the battery.
8. To install, reverse the removal procedure.
Note:Before reconnecting the battery, make
sure the ignition remains switched off.
Note:Make sure to fully tighten the battery
cables.
If you disconnect or replace the vehicle
battery, you must reset the following
features:
• Window bounce-back. See Power
Windows (page 121).
• Clock Settings.
• Pre-set radio stations.
Battery Disposal
E107998
Make sure that you dispose of old
batteries in an environmentally
friendly way. Seek advice from
your local authority about recycling old
batteries.
ADJUSTING THE HEADLAMPS
Vertical Aim Adjustment
If your vehicle has been involved in a crash,
have the aim of the headlamp beam checked
by an authorized dealer.
E142592
8 ft (2.4 m). A
Ground to the center of the
headlamp high beam bulb. B
25 ft (7.6 m). C
Horizontal reference line. DVertical Aim Adjustment Procedure
1. Park your vehicle on level ground
approximately 25 ft (7.6 m) from a wall or
screen.
2. Measure the distance from the ground
to the center of the headlamp high beam
bulb and mark an 8 ft (2.4 m) long
horizontal reference line on the wall or
screen at this height.
Note:There may be an identifying mark on
the lens to help you locate the center line of
the headlamp high beam bulb.
Note:To see a clearer light pattern for
adjusting, you may want to block the light
from one headlamp while adjusting the
other.
3. Switch on the low beam headlamps and
open the hood.
416
Maintenance