Introduction
About This Manual ..........................................11
Symbols Glossary ............................................11
Perchlorate .......................................................14
Lincoln Automotive Financial Services
..........................................................................14
Replacement Parts Recommendation
..........................................................................14
Special Notices ...............................................15
Mobile Communications Equipment .........16
Export Unique Options ..................................16
Data Privacy
Data Privacy .....................................................18
Service Data .....................................................19
Event Data ........................................................19
Settings Data ..................................................20
Connected Vehicle Data ...............................21
Mobile Device Data ........................................21
Emergency Call System Data .....................22
Environment
Protecting the Environment ........................23
At a Glance
Instrument Panel ............................................24
Child Safety
General Information ......................................27
Installing Child Restraints ............................29
Booster Seats .................................................40
Child Restraint Positioning ..........................42
Child Safety Locks .........................................44
Seatbelts
Principle of Operation ..................................46
Fastening the Seatbelts ...............................47
Seatbelt Height Adjustment .......................49
Seatbelt Warning Lamp and Indicator
Chime ...........................................................49
Seatbelt Reminder ........................................50
Child Restraint and Seatbelt Maintenance
........................................................................5 2
Seatbelt Extensions ......................................53
Personal Safety System™
Personal Safety System™ .............................54
Supplementary Restraints System
Principle of Operation ..................................55
Driver and Passenger Airbags ...................56
Front Passenger Sensing System .............58
Side Airbags ...................................................60
Driver and Passenger Knee Airbags .........61
Safety Canopy™ ...............................................61
Crash Sensors and Airbag Indicator .........63
Airbag Disposal ..............................................64
Pedestrian Protection - Plug-In
Hybrid Electric Vehicle (PHEV)
Pedestrian Alert System ..............................65
911 Assist
What Is 911 Assist ...........................................66
How Does 911 Assist Work ..........................66
Emergency Call Requirements ..................66
Emergency Call Limitations .........................67
1
Table of Contents
Daytime Running Lamps - Vehicles With:
Configurable Daytime Running Lamps
........................................................................1 1 3
Daytime Running Lamps - Vehicles With:
Daytime Running Lamps (DRL) ..............113
Front Fog Lamps ...........................................113
Adaptive Headlamps ....................................114
Direction Indicators ......................................116
Welcome Lighting .........................................116
Interior Lamps .................................................117
Ambient Lighting ...........................................117
Automatic High Beam Control
What Is Automatic High Beam Control
........................................................................119
Switching Automatic High Beam Control
On and Off ..................................................119
Automatic High Beam Control Indicators
.......................................................................120
Overriding Automatic High Beam Control
.......................................................................120
Windows and Mirrors
Power Windows .............................................121
Global Opening and Closing ....................122Exterior Mirrors .............................................122
Interior Mirror ................................................124
Sun Visors ......................................................125
Moonroof ........................................................125
Instrument Cluster
Gauges ...........................................................128
Warning Lamps and Indicators ..................131
Audible Warnings and Indicators .............135
Information Displays
General Information .....................................136
Personalized Settings .................................140
Information Messages ................................142
Climate Control
Automatic Climate Control ........................165
Hints on Controlling the Interior Climate
.......................................................................168
Rear Passenger Climate Controls -
Vehicles With: Quadruple Zone
Automatic Temperature Control ..........169Rear Passenger Climate Controls -
Vehicles With: Triple Zone Automatic
Temperature Control ...............................170
Heated Rear Window ...................................171
Heated Exterior Mirrors ...............................171
Remote Start ..................................................172
Interior Air Quality
What Is the Cabin Air Filter ........................173
Replacing the Cabin Air Filter ...................173
What Is Auto Air Refresh .............................173
How Does Auto Air Refresh Work ............173
Checking the Interior Air Quality ..............173
Auto Air Refresh Indicators ........................174
Refreshing the Interior Air ..........................174
Auto Air Refresh Hints .................................175
Interior Air Quality – Troubleshooting
.......................................................................1 7 5
Seats
Sitting in the Correct Position ...................176
Head Restraints .............................................177
Power Seats ...................................................179
Memory Function .........................................184
3
Table of Contents
Rear Seats ......................................................187
Heated Seats ..................................................191
Ventilated Seats ...........................................192
Rear Occupant Alert System
What is the Rear Occupant Alert System
.......................................................................193
How Does the Rear Occupant Alert System
Work ............................................................193
Rear Occupant Alert System Precautions
.......................................................................193
Rear Occupant Alert System Limitations
.......................................................................193
Switching Rear Occupant Alert System On
and Off ........................................................194
Rear Occupant Alert System Indicators
.......................................................................194
Rear Occupant Alert System Audible
Warnings ....................................................194
Garage Door Opener
Garage Door Opener Introduction ..........195
Garage Door Opener Precautions and
Frequencies ..............................................195Programming the Garage Door Opener
.......................................................................196
Auxiliary Power Points
Auxiliary Power Points ...............................200
Wireless Accessory Charger
What Is the Wireless Accessory Charger
......................................................................202
Wireless Accessory Charger Precautions
......................................................................202
Locating the Wireless Accessory Charger
......................................................................202
Charging a Wireless Device .....................202
Storage Compartments
Overhead Console .....................................204
Starting and Stopping the Engine
General Information ...................................205
Keyless Starting ...........................................205
Starting a Gasoline Engine .......................206Starting a Hybrid Electric Vehicle System
.......................................................................210
Engine Block Heater ...................................213
Unique Driving Characteristics
Auto-Start-Stop - Excluding: Plug-In Hybrid
Electric Vehicle (PHEV) ...........................215
Hybrid Vehicle Operation ...........................217
Plug-In Hybrid Vehicle Operation ............219
Hybrid Vehicle Frequently Asked
Questions ...................................................221
Fuel and Refueling
Safety Precautions ......................................223
Fuel Quality ...................................................224
Fuel Filler Funnel Location .......................224
Running Out of Fuel ...................................225
Refueling - Excluding: Hybrid Electric
Vehicle (HEV) ...........................................226
Refueling - Plug-In Hybrid Electric Vehicle
(PHEV) ........................................................229
Fuel Consumption .......................................233
4
Table of Contents
Cleaning the Exterior .................................422
Waxing ...........................................................423
Cleaning the Engine ...................................424
Cleaning the Windows and Wiper Blades
......................................................................4 2 4
Cleaning the Interior ..................................425
Cleaning the Instrument Panel and
Instrument Cluster Lens ........................425
Cleaning Leather Seats .............................426
Repairing Minor Paint Damage ................427
Cleaning the Wheels ..................................427
Vehicle Storage ............................................427
Body Styling Kits ..........................................429
Wheels and Tires
General Information ....................................430
Tire Care ........................................................432
Using Summer Tires ...................................444
Using Snow Chains .....................................445
Tire Pressure Monitoring System ............447
Changing a Road Wheel ............................451
Technical Specifications ............................458
Capacities and Specifications
Engine Specifications - Excluding: Plug-In
Hybrid Electric Vehicle (PHEV) ............460
Engine Specifications - Plug-In Hybrid
Electric Vehicle (PHEV) ...........................461
Motorcraft Parts - Excluding: Plug-In Hybrid
Electric Vehicle (PHEV) ..........................462
Motorcraft Parts - Plug-In Hybrid Electric
Vehicle (PHEV) .........................................464
Vehicle Identification Number .................465
Capacities and Specifications - Excluding:
Plug-In Hybrid Electric Vehicle (PHEV)
......................................................................465
Capacities and Specifications - Plug-In
Hybrid Electric Vehicle (PHEV) ............477
Bulb Specification Chart ............................488
Vehicle Identification
Installing the Vehicle Identification Card
......................................................................489
Network Connectivity
Connecting the Vehicle to a Mobile
Network .....................................................490Network Connectivity – Troubleshooting
.......................................................................491
Vehicle Wi-Fi Hotspot
Creating a Vehicle Wi-Fi Hotspot ............494
Changing the Vehicle Wi-Fi Hotspot Name
or Password ..............................................494
Audio System
General Information ...................................496
Audio Unit ......................................................497
Digital Radio .................................................499
Satellite Radio ..............................................502
USB Port ........................................................505
SYNC™ 3
General Information ....................................507
Using Voice Recognition ...........................509
Entertainment ................................................521
Climate ...........................................................533
Phone .............................................................536
Navigation .....................................................538
Electric Vehicle Information ......................546
8
Table of Contents
• You are required by law to properly use
child restraints for infants and toddlers in
the United States, Canada and Mexico.
• Many states and provinces require that
small children use approved booster
seats until they reach age eight, a height
of 57 in (1.45 m) tall, or 80 lb (36 kg).
Check your local and state or provincial
laws for specific requirements about the
safety of children in your vehicle.
• When possible, properly restrain children
12 years of age and under in a rear
seating position of your vehicle. Accident
statistics suggest that children are safer
when properly restrained in the rear
seating positions than in a front seating
position. See Front Passenger Sensing
System (page 58).
• When installing a rear facing child
restraint, adjust the vehicle seats to avoid
interference between the child restraint
and the vehicle seat in front of the child
restraint.INSTALLING CHILD RESTRAINTS
Child Seats
E142594
Use a child restraint (sometimes called an
infant carrier, convertible seat, or toddler
seat) for infants, toddlers and children
weighing 40 lb (18 kg) or less (generally
four-years-old or younger).
Using Lap and Shoulder Belts
WARNING: Do not place a rearward
facing child restraint in front of an active
airbag. Failure to follow this instruction
could result in personal injury or death.
WARNING: Properly secure children
12 years old and under in a rear seating
position whenever possible. If you are
unable to properly secure all children in a
rear seating position, properly secure the
largest child on the front seat. If you must
use a forward facing child restraint on the
front seat, move the seat as far back as
possible. Failure to follow these
instructions could result in personal injury
or death.
29
Child Safety
5. To put the retractor in the automatic
locking mode, grasp the shoulder portion
of the belt and pull downward until you
pull all of the belt out.
Note:The automatic locking mode is
available on the front passenger and rear
seats.
6. Allow the belt to retract to remove slack.
The belt clicks as it retracts to indicate it
is in the automatic locking mode.7. Try to pull the belt out of the retractor to
make sure the retractor is in the
automatic locking mode. You should not
be able to pull more belt out. If the
retractor did not lock, unbuckle the belt
and repeat Steps 5 and 6.
E142533
8. Remove remaining slack from the belt.
Force the seat down with extra weight,
for example, by pressing down or
kneeling on the child restraint as you pull
up on the shoulder belt to force slack
from the belt. This is necessary to remove
the remaining slack that exists once youadd the extra weight of the child to the
child restraint. It also helps to achieve the
proper snugness of the child restraint to
your vehicle. Sometimes, a slight lean
toward the buckle provides extra help to
remove remaining slack from the belt.
9. If the child restraint has a tether strap,
attach it.E142534
32
Child Safety
10. Before placing the child in the seat,
forcibly move the seat forward and back
to make sure you have the seat
securely held in place. To check this,
grab the seat at the belt path and
attempt to move it side to side and
forward and back. There should be no
more than 1 in (2.5 cm) of movement for
proper installation.
We recommend checking with a NHTSA
Certified Child Passenger Safety Technician
to make certain the child restraint is properly
installed. In Canada, check with Transport
Canada for referral to a Child Car Seat Clinic.
Using Lower Anchors and Tethers for
CHildren (LATCH)
WARNING: Do not attach two child
safety restraints to the same anchor. In a
crash, one anchor may not be strong
enough to hold two child safety restraint
attachments and may break, causing
serious injury or death.
WARNING: Depending on where you
secure a child restraint, and depending on
the child restraint design, you may block
access to certain seatbelt buckle
assemblies and LATCH lower anchors,
rendering those features potentially
unusable. To avoid risk of injury, make sure
occupants only use seating positions
where they are able to be properly
restrained.
The LATCH system has three vehicle anchor
points: two lower anchors where the seat
backrest and seat cushion meet (called the
seat bight) and one top tether anchor behind
that seating position.
LATCH compatible child restraints have two
rigid or webbing mounted attachments that
connect to the two lower anchors at the
LATCH equipped seating positions in your
vehicle. This type of attachment method
eliminates the need to use seatbelts to attachthe child restraint. However, you can still use
the seatbelt to attach the child restraint. For
forward-facing child restraints, you must also
attach the top tether strap to the proper top
tether anchor if one came with your child
restraint.
Your vehicle has LATCH lower anchors for
child restraint installation at the seating
positions marked with the child restraint
symbol.
Second Row Bucket Seats and Third Row
Seats
E319061
33
Child Safety
Second Row Bench Seats and Third Row
Seats
E31888969969969996996969699696969696996996969969969969969969696996969699969966969699699696996669699999999699996669
E144054
The LATCH anchors are at the rear section
of the rear seat between the cushion and
seat backrest below the symbols as shown.
Follow the child restraint manufacturer's
instructions to properly install a child restraint
with LATCH attachments.
Follow the instructions on attaching child
restraints with tether straps. See Using
Tether Straps later in this chapter.
Attach LATCH lower attachments of the child
restraint only to the anchors shown.
Use of Inboard Lower Anchors from the
Outermost Seating Positions (Center
Seating Use)
WARNING: The standardized spacing
for LATCH lower anchors is 11 in (280 mm)
center to center. Do not use LATCH lower
anchors for the center seating position
unless the child restraint manufacturer's
instructions permit and specify using
anchors spaced at least as far apart as
those in this vehicle.The lower anchors at the center of the
second row bench seat are spaced 20.5 in
(52 cm) apart. The standardized spacing for
LATCH lower anchors is 11 in (28 cm) center
to center. You cannot install a child restraint
with rigid LATCH attachments at the center
seating position. You can only use LATCH
compatible child restraints with attachments
on belt webbing at this seating position
provided that the child restraint
manufacturer’s instructions permit use with
the anchor spacing stated. Do not attach a
child restraint to any lower anchor if you have
an adjacent child restraint attached to that
anchor.
Each time you use the child restraint, check
that the seat is properly attached to the lower
anchors and tether anchor, if applicable. Tug
the child restraint from side to side and
forward and back where you secured it to
your vehicle. The child restraint should move
less than 1 in (2.5 cm) if you properly installed
it.
If you do not properly anchor the child
restraint, the risk of injury to a child greatly
increases in a crash.
34
Child Safety