Introduction
About This Manual ..........................................11
Symbols Glossary ............................................11
Perchlorate .......................................................14
Lincoln Automotive Financial Services
..........................................................................14
Replacement Parts Recommendation
..........................................................................14
Special Notices ...............................................15
Mobile Communications Equipment .........16
Export Unique Options ..................................16
Data Privacy
Data Privacy .....................................................18
Service Data .....................................................19
Event Data ........................................................19
Settings Data ..................................................20
Connected Vehicle Data ...............................21
Mobile Device Data ........................................21
Emergency Call System Data .....................22
Environment
Protecting the Environment ........................23
At a Glance
Instrument Panel ............................................24
Child Safety
General Information ......................................27
Installing Child Restraints ............................29
Booster Seats .................................................40
Child Restraint Positioning ..........................42
Child Safety Locks .........................................44
Seatbelts
Principle of Operation ..................................46
Fastening the Seatbelts ...............................47
Seatbelt Height Adjustment .......................49
Seatbelt Warning Lamp and Indicator
Chime ...........................................................49
Seatbelt Reminder ........................................50
Child Restraint and Seatbelt Maintenance
........................................................................5 2
Seatbelt Extensions ......................................53
Personal Safety System™
Personal Safety System™ .............................54
Supplementary Restraints System
Principle of Operation ..................................55
Driver and Passenger Airbags ...................56
Front Passenger Sensing System .............58
Side Airbags ...................................................60
Driver and Passenger Knee Airbags .........61
Safety Canopy™ ...............................................61
Crash Sensors and Airbag Indicator .........63
Airbag Disposal ..............................................64
Pedestrian Protection - Plug-In
Hybrid Electric Vehicle (PHEV)
Pedestrian Alert System ..............................65
911 Assist
What Is 911 Assist ...........................................66
How Does 911 Assist Work ..........................66
Emergency Call Requirements ..................66
Emergency Call Limitations .........................67
1
Table of Contents
Driving Hints
Reduced Engine Performance ..................361
Cold Weather Precautions .........................361
Breaking-In .....................................................361
Driving Economically ...................................361
Driving Through Shallow Water ..............362
Floor Mats .....................................................362
Roadside Emergencies
Roadside Assistance ..................................364
Hazard Flashers ..........................................365
Fuel Shutoff ..................................................365
Jump Starting the Vehicle .........................366
Collision, Damage or Fire Event ..............368
Post-Crash Alert System ............................370
Transporting the Vehicle ...........................370
Crash and Breakdown
Information
Post Impact Braking ....................................372
Customer Assistance
Getting the Services You Need ...............373In California (U.S. Only) ..............................374
The Better Business Bureau (BBB) Auto
Line Program (U.S. Only) .......................375
Utilizing the Mediation/Arbitration Program
(Canada Only) ..........................................376
Getting Assistance Outside the U.S. and
Canada .......................................................377
Ordering Additional Owner's Literature
......................................................................3 7 9
Reporting Safety Defects (U.S. Only) ......380
Reporting Safety Defects (Canada Only)
......................................................................380
Fuses
Fuse Specification Chart ...........................382
Changing a Fuse .........................................395
Maintenance
General Information ....................................398
Opening and Closing the Hood ..............398
Under Hood Overview ..............................400
Engine Oil Dipstick ......................................401
Engine Oil Check .........................................401
Oil Change Indicator Reset ......................402Changing the Engine Air Filter ................402
Engine Coolant Check ...............................404
Automatic Transmission Fluid Check ......408
Brake Fluid Check ......................................409
Power Steering Fluid Check ....................409
Changing the 12V Battery - Gasoline ......410
Changing the 12V Battery - Plug-In Hybrid
Electric Vehicle (PHEV) ...........................413
Adjusting the Headlamps ..........................416
Washer Fluid Check .....................................417
Fuel Filter ........................................................418
Checking the Wiper Blades .......................418
Changing the Front Wiper Blades -
Vehicles Without: Heated Wiper Blades
.......................................................................418
Changing the Front Wiper Blades -
Vehicles With: Heated Wiper Blades
.......................................................................419
Changing the Rear Wiper Blades ............419
Changing a Bulb ..........................................420
Vehicle Care
General Information .....................................421
Cleaning Products .......................................421
7
Table of Contents
Headlamp high beams
E270968
Headlamps on
Heated rear window
E163171
Hill descent control
E270945
Horn control
Interior luggage compartment
release
Jack
E161353
Keep out of reach of children
Lighting control
Low fuel level
Low tire pressure warning
Maintain correct fluid level
Malfunction Indicator Lamp (MIL)
Note operating instructions
Panic alarm
E139213
Parking aid
Parking lamps
E270849
Passenger airbag activated
E270850
Passenger airbag deactivated
Power steering fluid
Power windows front/rear
Power window lockout
E231159
Requires registered technician
E65963E65963Safety alert
See Owner's Manual
E231158
See Service Manual
Side airbag
Shield the eyes
E138639
Stability control
13
Introduction
After all occupants have adjusted their seats
and put on seatbelts, it is very important that
they continue to sit properly. A properly
seated occupant sits upright, leaning against
the seat backrest, and centered on the seat
cushion, with their feet comfortably extended
on the floor. Sitting improperly can increase
the chance of injury in a crash event. For
example, if an occupant slouches, lies down,
turns sideways, sits forward, leans forward
or sideways, or puts one or both feet up, the
chance of injury during a crash greatly
increases.
E67017
Make sure the front passenger
sensing system is operating
properly. See Crash Sensors and
Airbag Indicator (page 63).
Do not attempt to repair or service the
system. Take your vehicle immediately to an
authorized dealer.
If it is necessary to modify an advanced front
airbag system to accommodate a person
with disabilities, contact our Customer
Relationship Center. See Getting the
Services You Need (page 373).
SIDE AIRBAGS
WARNING: Do not place objects or
mount equipment on or near the airbag
cover, on the side of the front or rear
seatbacks, or in areas that may come into
contact with a deploying airbag. Failure to
follow these instructions may increase the
risk of personal injury in the event of a
crash.
WARNING: Accessory seat covers
not released by Ford Motor Company
could prevent the deployment of the
airbags and increase the risk of injuries in
a crash.
WARNING: Do not lean your head
on the door. The side airbag could injure
you as it deploys from the side of the
seatback.
WARNING: Do not attempt to service,
repair, or modify the supplementary
restraint system or associated components.
Failure to follow this instruction could result
in personal injury or death.
WARNING: If a supplementary
restraint system component has deployed,
it will not function again. Have the system
and associated components inspected as
soon as possible. Failure to follow this
instruction could result in personal injury
or death.
The side airbags are on the outermost side
of the front seat backrests. In certain
sideways crashes or rollover events, the side
airbags will be inflated. The airbag was
designed to inflate between the door panel
and occupant to further enhance the
protection provided to occupants in side
impact crashes.
60
Supplementary Restraints System
E152533
The system consists of the following:
• A label or embossed side panel
indicating that your vehicle has side
airbags.
• Side airbags inside the driver and front
passenger seat backrests.
E67017
Crash sensors and monitoring
system with readiness indicator.
See Crash Sensors and Airbag
Indicator (page 63).The design and development of the side
airbag system included recommended
testing procedures that were developed by
a group of automotive safety experts known
as the Side Airbag Technical Working Group.
These recommended testing procedures
help reduce the risk of injuries related to the
deployment of side airbags.
DRIVER AND PASSENGER KNEE
AIRBAGS
Driver and passenger knee airbags are
located under or within the instrument panel.
During a crash, the restraints control module
may activate the driver and passenger knee
airbags (individually or both) based on crash
severity and respective occupant conditions.
Under certain crash and occupant conditions,
the driver and passenger knee airbags may
deploy (individually or both) but the
corresponding front airbag may not activate.
As with front and side airbags, it is important
to be properly seated and restrained to
reduce the risk of death or serious injury.
E67017
Make sure the knee airbags are
operating properly. See Crash
Sensors and Airbag Indicator
(page 63).
SAFETY CANOPY™
WARNING: Do not place objects or
mount equipment on or near the headliner
at the siderail that may come into contact
with a deploying curtain airbag. Failure to
follow these instructions may increase the
risk of personal injury in the event of a
crash.
WARNING: Do not lean your head
on the door. The curtain airbag could injure
you as it deploys from the headliner.
WARNING: Do not attempt to service,
repair, or modify the supplementary
restraint system or associated components.
Failure to follow this instruction could result
in personal injury or death.
61
Supplementary Restraints System
CRASH SENSORS AND AIRBAG
INDICATOR
WARNING: Modifying or adding
equipment to the front of your vehicle
could affect the performance of the airbag
system, increasing the risk of injury. This
includes the hood, bumper system, frame,
front body structure, tow hooks, hood pins,
push bar and snowplows.
Your vehicle has a collection of crash and
occupant sensors which provide information
to the restraints control module. The
restraints control module deploys (activates)
the seatbelt pretensioners, driver airbag,
passenger airbag, knee airbag(s), seat
mounted side airbags and the Safety
Canopy. Based on the type of crash, the
restraints control module deploys the
appropriate safety devices.The restraints control module also monitors
the readiness of the above safety devices
plus the crash and occupant sensors. The
readiness of the safety system is indicated
by a warning indicator light in the instrument
cluster or by a backup tone if the warning
light is not working. Routine maintenance of
the airbag is not required.
A difficulty with the system is indicated by
one or more of the following:
E67017€ The readiness light will not illuminate
immediately after you switch the ignition
on.
€ The readiness light either flashes or stays
lit.
€ A series of five beeps is heard. The tone
pattern repeats periodically until the
problem, the light or both are repaired.If any of these things happen, even
intermittently, have the supplemental
restraint system serviced at an authorized
dealer immediately. Unless serviced, the
system may not function properly in the
event of a crash.
The restraint system is designed to activate
when the vehicle sustains conditions
sufficient to cause the restraint control
module to deploy a safety device.
The fact that not all the safety devices
activate for all occupants in a crash does not
mean something is wrong with the system.
Rather, it means the restraints control module
determined the accident conditions (crash
severity, type of crash, belt usage) were not
appropriate to activate these safety devices.
€ The front airbags are designed to
activate only in frontal and near-frontal
crashes (not rollovers, side impacts or
rear impacts) unless the crash causes
sufficient frontal deceleration.
€ The seatbelt pretensioners are designed
to activate in frontal, near-frontal and side
crashes, and in rollovers.
63
Supplementary Restraints System
AUTO-START-STOP - EXCLUDING:
PLUG-IN HYBRID ELECTRIC
VEHICLE (PHEV)
The system helps reduce fuel consumption
by automatically stopping and restarting the
engine when your vehicle has stopped. The
engine restarts automatically when you
release the brake pedal.
In some situations, your vehicle may restart
automatically, for example:
• To maintain interior comfort.
• To recharge the battery.
Note:Power assist steering turns off when
the engine is off.
Note:If your vehicle is flex fuel capable,
Auto-Start-Stop will be inhibited for a short
time after a refuel event while the system is
verifying the fuel type being used.
WARNING: Apply the parking brake,
shift into park (P), switch the ignition off
and remove the key before you leave your
vehicle. Failure to follow this instruction
could result in personal injury or death.
WARNING: Apply the parking brake,
shift into park (P), switch the ignition off
and remove the key before you open the
hood or have any service or repair work
completed. If you do not switch the ignition
off, the engine could restart at any time.
Failure to follow this instruction could result
in personal injury or death.
WARNING: The system may require
the engine to automatically restart when
the auto-start-stop indicator illuminates
green or flashes amber. Failure to follow
this instruction could result in personal
injury.
The Auto-Start-Stop system status is
available at a glance within the information
display. See Information Displays (page
136).
Enabling Auto-Start-Stop
The system automatically enables every time
you start your vehicle if:
• Your vehicle exceeds an initial speed of
3 mph (5 km/h) after you have initially
started your vehicle.
• You have stopped your vehicle.
• Your foot is on the brake pedal.
• The driver door is closed.
• The interior compartment has cooled or
warmed to an acceptable level.
• The front windshield defroster is off.
• You have not turned the steering wheel
rapidly or you do not have it at a sharp
angle.
• The vehicle is not on a steep road grade.
• The battery is within optimal operating
conditions (battery state of charge and
temperature in range).
• The engine coolant is near operating
temperature.
• Elevation is below about 12,000 ft
(3,650 m).
• Ambient temperature is moderate.
215
Unique Driving Characteristics
The scheduled maintenance items listed in
scheduled maintenance information are
essential to the life and performance of your
vehicle and to its emissions system.
If you use anything other than Ford,
Motorcraft or Ford-authorized parts for
maintenance replacements or for service of
components affecting emission control, such
non-Ford parts should be equivalent to
genuine Ford Motor Company parts in
performance and durability.
Illumination of the service engine soon
indicator, charging system warning light or
the temperature warning light, fluid leaks,
strange odors, smoke or loss of engine
power could indicate that the emission
control system is not working properly.
An improperly operating or damaged exhaust
system may allow exhaust to enter the
vehicle. Have a damaged or improperly
operating exhaust system inspected and
repaired immediately.Do not make any unauthorized changes to
your vehicle or engine. By law, vehicle
owners and anyone who manufactures,
repairs, services, sells, leases, trades
vehicles, or supervises a fleet of vehicles are
not permitted to intentionally remove an
emission control device or prevent it from
working. Information about your vehicle’s
emission system is on the Vehicle Emission
Control Information Decal located on or near
the engine. This decal also lists engine
displacement.
Please consult your warranty information for
complete details.
On-Board Diagnostics (OBD-II)
Your vehicle has a computer known as the
on-board diagnostics system (OBD-II) that
monitors the engine’s emission control
system. The system protects the environment
by making sure that your vehicle continues
to meet government emission standards. The
OBD-II system also assists a service
technician in properly servicing your vehicle.
When the service engine soon
indicator illuminates, the OBD-II
system has detected a malfunction.
Temporary malfunctions may cause the
service engine soon indicator to illuminate.
Examples are:
1. Your vehicle has run out of fuel—the
engine may misfire or run poorly.
2. Poor fuel quality or water in the fuel—the
engine may misfire or run poorly.
3. The fuel fill inlet may not have closed
properly. See Refueling (page 229).
4. Driving through deep water—the
electrical system may be wet.
You can correct these temporary
malfunctions by filling the fuel tank with good
quality fuel, properly closing the fuel fill inlet
or letting the electrical system dry out. After
three driving cycles without these or any
other temporary malfunctions present, the
service engine soon indicator should stay off
the next time you start the engine. A driving
cycle consists of a cold engine startup
followed by mixed city and highway driving.
No additional vehicle service is required.
236
Engine Emission Control