
Possible Cause Symptom
The vehicle speed is greater than 22 mph (35 km/h) for parallel parking or greater than
19 mph (30 km/h) for perpendicular parking.
You recently disconnected or replaced the battery. After you reconnect the battery you
must drive your vehicle on a straight road for a short period of time.
An irregular curb along the parking space prevents the system from correctly aligning
your vehicle. The system does not correctly position your vehicle
in a parking space.
Vehicles or objects bordering the space may not be correctly parked.
Your vehicle stopped too far past the parking space.
The tires may not be correctly installed or maintained. For example, not inflated correctly,
improper size, or of different sizes.
A repair or alteration changes the detection capabilities.
A parked vehicle has a high attachment. For example, a salt sprayer, snowplow or moving
truck bed.
The parking space length or position of parked objects changes after your vehicle passes
the space.
You are using a spare tire or a tire that is significantly worn more than the other tires.
The temperature around your vehicle quickly changes. For example, driving from a
heated garage into cold outside temperature, or after leaving a car wash.
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Parking Aids

The design of the system is to aid you in
detecting vehicles that could have entered
the detection area zone (A). The detection
area is on both sides of your vehicle and
trailer, extending rearward from the exterior
mirrors to the end of your trailer. When you
attach and have setup a trailer, the blind spot
information system with trailer tow becomes
active when driving forward above 6 mph
(10 km/h).
You can switch the system off in the
information display. See General Information
(page 136). If you switch the blind spot
information system off, blind spot information
system with trailer tow turns off.
Setting up a Trailer
You can setup a trailer through the
information display. See General Information
(page 136).
E293526
Trailer length. A
Trailer width. B
Trailer hitch ball. C
Note:Measure the width of the trailer at the
front of the trailer, not the widest point. The
maximum width that the system can support
is 8.2 ft (2.5 m)(B).
Note:The trailer length is the distance
between the trailer hitch ball and the rear of
the trailer. The maximum length that the
system can support is 33 ft (10 m)(A).
When setting up a trailer, a sequence of
screens appear asking for trailer information:
• Select trailer screen: None, Trailer A,
Trailer B or Trailer C.Note:You can select only one trailer on
small information displays.
Select one of the trailers and press OK. The
menu goes to the next screen.
• Width less than 8.2 ft (2.5 m) and length
less than 33 ft (10 m)?
Note:You do not need to enter an exact
trailer width measurement. You only need
to confirm that the width of the trailer is 8.2 ft
(2.5 m) or less.
If no, the system turns off.
If yes, the menu goes to the next screen.
• Enter length of trailer:
Toggling up or down using the menu buttons
increases or decreases the measurement by
3 ft (1 m). Select a length that is equal to or
within 3 ft (1 m) of the actual measured
length. For example, if the actual measured
length is 25 ft (7.6 m), toggle the length in
the menu to 8 m or 27 ft. When you enter the
length of the trailer, this saves the system
setup.
328
Driving Aids

Note:When you connect a trailer, but do not
setup a trailer in the blind spot information
system, the system turns off and a warning
appears in the information display.
Note:If the trailer is a bike rack or cargo
rack with electrical lighting, enter a length
of 3 ft (1 m). Cross Traffic Alert remains on
for trailers with a length of 3 ft (1 m) or less.
Note:The system requires proper
measurement and measurement entry to
function as designed.
System Operation
If you select a trailer in the information
display prior to connecting a trailer, the
system loads that configuration and the
information display shows a message when
you connect the trailer. A second message
appears stating cross traffic alert is off, unless
a trailer is set up with a length of 3 ft (1 m).
The blind spot information system with trailer
tow still functions normally when driving
forward.If you connect a trailer, a message appears
indicating that you attached a trailer. If you
have not selected a trailer previously,
another message appears requesting you to
select one of the trailers in the list or add a
new trailer. The blind spot information system
with trailer tow does not function without a
trailer selected. If you do not select a trailer,
a message appears in the information display
stating it has turned off the system. This
message might not appear until your vehicle
speed reaches 22 mph (35 km/h).
The blind spot information system with trailer
tow activates when driving forward for that
particular trailer set up. If you cycle the
ignition, the blind spot information system
with trailer tow continues to function using
the last trailer you selected.
Trailer Considerations
The system works with a trailer with a front
width of 8.2 ft (2.5 m) or less, and a total
length from the trailer hitch ball to the rear
of the trailer of 33 ft (10 m) or less.Some trailers could cause a slight change in
system performance:
• Wide box trailers, especially those wider
than the towing vehicle, could cause false
alerts to occur when driving next to
infrastructure or near parked cars. A false
alert could also occur while making a
90-degree turn or driving through a
roundabout.
• Wide trailers that have a total length
greater than 20 ft (6 m) could cause
delayed alerts when a vehicle is passing
at high speeds.
• Box trailers that have a width greater than
8.2 ft (2.5 m) could cause early alerts
when you pass a vehicle.
• Clam shell or V-Nose box trailers with a
width greater than 8.2 ft (2.5 m) could
cause delayed alerts when a vehicle
traveling the same speed as your vehicle
merges lanes.
System Errors
If the system detects a fault, a warning lamp
illuminates and a message displays. See
Information Messages (page 142).
329
Driving Aids

Cross Traffic Alert System Sensors
E205199E205199
The sensors are behind the rear bumper on
both sides of your vehicle.
Note:Keep the sensors free from snow, ice
and large accumulations of dirt.
Note:Do not cover the sensors with bumper
stickers, repair compound or other objects.
Note:Blocked sensors could affect system
performance.
Note:Bike and cargo racks could cause
false alerts due to obstruction of the sensor.
We recommend switching the feature off
when using a bike or cargo rack.
If the sensors are blocked, a message may
appear in the information display when you
shift into reverse (R).
Cross Traffic Alert System Limitations
The system may not correctly operate when
any of the following occur:
• The sensors are blocked.
• Adjacently parked vehicles or objects are
obstructing the sensors.
• Vehicles approach at speeds less than
4 mph (6 km/h) or greater than 37 mph
(60 km/h).
• The vehicle speed is greater than 7 mph
(12 km/h).
• You reverse out of an angled parking
space.
Cross Traffic Alert Behavior When
Trailer is Attached
Note:The system may not correctly operate
when towing a trailer. For vehicles with an
approved trailer tow module and tow bar,
the system turns off when you attach a
trailer. For vehicles with an aftermarket
trailer tow module or tow bar, we
recommend that you switch the system off
when you attach a trailer.Cross traffic alert remains on when you
attach a trailer in vehicles that come with
blind spot information system with trailer tow
under the following conditions:
• You connect a trailer.
• The trailer is a bike rack or cargo rack
with a maximum length of 3 ft (1 m).
• You set the trailer length to 3 ft (1 m) in
the information display.
See Blind Spot Information System (page
326).
Switching the System On and Off
To switch the system on or off, adjust the
setting. Depending on your vehicle options,
the setting could be in the following:
• Information display. See General
Information (page 136).
• Touchscreen. See Settings (page 555).
Note:The system turns on every time you
switch the ignition on. To permanently switch
the system off, contact an authorized dealer.
333
Driving Aids

Disputes submitted to the BBB AUTO LINE
program are usually decided within 40 days
after you file your claim with the BBB. You
are not bound by the decision, and may
reject the decision and proceed to court
where all findings of the BBB Auto Line
dispute, and decision, are admissible in the
court action. Should you choose to accept
the BBB AUTO LINE decision, Ford is then
bound by the decision, and must comply with
the decision within 30 days of receipt of your
acceptance letter.
BBB AUTO LINE Application: Using the
information that follows, please call or write
to request a program application. You will
be asked for your name and address, general
information about your new vehicle,
information about your warranty concerns,
and any steps you have already taken to try
to resolve them. A Customer Claim Form will
be mailed that needs to be completed,
signed and returned to the BBB along with
proof of ownership. Upon receipt, the BBB
reviews the claim for eligibility under the
Program Summary Guidelines.You can get more information by calling
BBB AUTO LINE at 1-800-955-5100, or
writing to:
BBB AUTO LINE a Division of BBB National
Programs, Inc.
1676 International Drive, Suite 550
McLean, VA 22102
BBB AUTO LINE applications can also be
requested by calling the Ford Motor
Company Customer Relationship Center at
1-800-392-3673.
For additional information, refer to the Better
Business Bureau website.
Note:Ford Motor Company reserves the
right to change eligibility limitations, modify
procedures, or to discontinue this process
at any time without notice and without
obligation.UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorized
Canadian dealers. In those cases where you
continue to feel that the efforts by Ford of
Canada and the authorized dealer to resolve
a factory-related vehicle service concern
have been unsatisfactory, Ford of Canada
participates in an impartial third party
mediation/arbitration program administered
by the Canadian Motor Vehicle Arbitration
Plan (CAMVAP).
The CAMVAP program is a straight forward
and relatively speedy alternative to resolve
a disagreement when all other efforts to
produce a settlement have failed. This
procedure is without cost to you and is
designed to eliminate the need for lengthy
and expensive legal proceedings.
376
Customer Assistance