Introduction
About This Manual ..........................................11
Symbols Glossary ............................................11
Perchlorate .......................................................14
Lincoln Automotive Financial Services
..........................................................................14
Replacement Parts Recommendation
..........................................................................14
Special Notices ...............................................15
Mobile Communications Equipment .........16
Export Unique Options ..................................16
Data Privacy
Data Privacy .....................................................18
Service Data .....................................................19
Event Data ........................................................19
Settings Data ..................................................20
Connected Vehicle Data ...............................21
Mobile Device Data ........................................21
Emergency Call System Data .....................22
Environment
Protecting the Environment ........................23
At a Glance
Instrument Panel ............................................24
Child Safety
General Information ......................................27
Installing Child Restraints ............................29
Booster Seats .................................................40
Child Restraint Positioning ..........................42
Child Safety Locks .........................................44
Seatbelts
Principle of Operation ..................................46
Fastening the Seatbelts ...............................47
Seatbelt Height Adjustment .......................49
Seatbelt Warning Lamp and Indicator
Chime ...........................................................49
Seatbelt Reminder ........................................50
Child Restraint and Seatbelt Maintenance
........................................................................5 2
Seatbelt Extensions ......................................53
Personal Safety System™
Personal Safety System™ .............................54
Supplementary Restraints System
Principle of Operation ..................................55
Driver and Passenger Airbags ...................56
Front Passenger Sensing System .............58
Side Airbags ...................................................60
Driver and Passenger Knee Airbags .........61
Safety Canopy™ ...............................................61
Crash Sensors and Airbag Indicator .........63
Airbag Disposal ..............................................64
Pedestrian Protection - Plug-In
Hybrid Electric Vehicle (PHEV)
Pedestrian Alert System ..............................65
911 Assist
What Is 911 Assist ...........................................66
How Does 911 Assist Work ..........................66
Emergency Call Requirements ..................66
Emergency Call Limitations .........................67
1
Table of Contents
Driving Hints
Reduced Engine Performance ..................361
Cold Weather Precautions .........................361
Breaking-In .....................................................361
Driving Economically ...................................361
Driving Through Shallow Water ..............362
Floor Mats .....................................................362
Roadside Emergencies
Roadside Assistance ..................................364
Hazard Flashers ..........................................365
Fuel Shutoff ..................................................365
Jump Starting the Vehicle .........................366
Collision, Damage or Fire Event ..............368
Post-Crash Alert System ............................370
Transporting the Vehicle ...........................370
Crash and Breakdown
Information
Post Impact Braking ....................................372
Customer Assistance
Getting the Services You Need ...............373In California (U.S. Only) ..............................374
The Better Business Bureau (BBB) Auto
Line Program (U.S. Only) .......................375
Utilizing the Mediation/Arbitration Program
(Canada Only) ..........................................376
Getting Assistance Outside the U.S. and
Canada .......................................................377
Ordering Additional Owner's Literature
......................................................................3 7 9
Reporting Safety Defects (U.S. Only) ......380
Reporting Safety Defects (Canada Only)
......................................................................380
Fuses
Fuse Specification Chart ...........................382
Changing a Fuse .........................................395
Maintenance
General Information ....................................398
Opening and Closing the Hood ..............398
Under Hood Overview ..............................400
Engine Oil Dipstick ......................................401
Engine Oil Check .........................................401
Oil Change Indicator Reset ......................402Changing the Engine Air Filter ................402
Engine Coolant Check ...............................404
Automatic Transmission Fluid Check ......408
Brake Fluid Check ......................................409
Power Steering Fluid Check ....................409
Changing the 12V Battery - Gasoline ......410
Changing the 12V Battery - Plug-In Hybrid
Electric Vehicle (PHEV) ...........................413
Adjusting the Headlamps ..........................416
Washer Fluid Check .....................................417
Fuel Filter ........................................................418
Checking the Wiper Blades .......................418
Changing the Front Wiper Blades -
Vehicles Without: Heated Wiper Blades
.......................................................................418
Changing the Front Wiper Blades -
Vehicles With: Heated Wiper Blades
.......................................................................419
Changing the Rear Wiper Blades ............419
Changing a Bulb ..........................................420
Vehicle Care
General Information .....................................421
Cleaning Products .......................................421
7
Table of Contents
Apps ...............................................................552
Settings ..........................................................555
SYNC™ 3 Troubleshooting .........................557
Accessories
Accessories ...................................................574
Lincoln Protect
Lincoln Protect .............................................576
Scheduled Maintenance
General Maintenance Information ..........579
Normal Scheduled Maintenance ............583
Special Operating Conditions Scheduled
Maintenance .............................................587
Customer Information
Rollover Warning ..........................................591
Radio Frequency Certification Labels
.......................................................................591
Warranty Information ..................................628
Appendices
Electromagnetic Compatibility ................630
End User License Agreement ..................635
9
Table of Contents
E130458
Stability control off
E332910
Trail control
Turn Signal
Windshield defrosting system
E270969
Windshield wiping system
E270967
Windshield wash and wipe
PERCHLORATE
Certain components in your vehicle such as
airbag modules, seatbelt pretensioners and
remote control batteries may contain
perchlorate material. Special handling may
apply for service or vehicle end of life
disposal.For more information visit:
Web Address
www.dtsc.ca.gov/hazard-
ouswaste/perchlorate
LINCOLN AUTOMOTIVE
FINANCIAL SERVICES
Lincoln Automotive Financial Services offer
a full range of financing and lease plans to
help you acquire your vehicle. We are
dedicated to providing answers, information
and a truly extraordinary experience.
We offer a number of convenient ways to
contact us and to manage your account
online.
Phone: 1-888-498-8801
Mail: Lincoln Automotive Financial Services
P.O. Box 542000
Omaha, NE 68154-8000
For more information, visit www
.lincoln.com/finance.
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford, Lincoln and Motorcraft parts
whenever your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford, Lincoln and Motorcraft
parts by looking for the Ford, Lincoln,
FoMoCo or Motorcraft branding on the parts
or their packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that conform
to the specifications detailed in this Owner’s
Manual. Genuine Ford, Lincoln and
Motorcraft parts meet or exceed these
specifications.
14
Introduction
WARNING: Do not connect wireless
plug-in devices to the data link connector.
Unauthorized third parties could gain
access to vehicle data and impair the
performance of safety related systems.
Only allow repair facilities that follow our
service and repair instructions to connect
their equipment to the data link connector.
We respect your privacy and are committed
to protecting it. The information contained
in this publication was correct at the time of
release, but as technology rapidly changes,
we recommend that you visit the local Ford
website for the latest information.
Your vehicle has electronic control units that
have data recording functionality and the
ability to permanently or temporarily store
data. This data could include information on
the condition and status of your vehicle,
vehicle maintenance requirements, events
and malfunctions. The types of data that can
be recorded are described in this section.
Some of the data recorded is stored in event
logs or error logs.Note:Error logs are reset following a service
or repair.
Note:We may provide information in
response to requests from law enforcement,
other government authorities and third
parties acting with lawful authority or through
a legal process. Such information could be
used by them in legal proceedings.
Data recorded includes, for example:
• Operating states of system components,
for example fuel level, tire pressure and
battery charge level.
• Vehicle and component status, for
example wheel speed, deceleration,
lateral acceleration and seatbelt status.
• Events or errors in essential systems, for
example headlamps and brakes.
• System responses to driving situations,
for example airbag deployment and
stability control.
• Environmental conditions, for example
temperature.Some of this data, when used in combination
with other information, for example an
accident report, damage to a vehicle or
eyewitness statements, could be associated
with a specific person.
Services That We Provide
If you use our services, we collect and use
data, for example account information,
vehicle location and driving characteristics,
that could identify you. We transmit this data
through a dedicated, protected connection.
We only collect and use data to enable your
use of our services to which you have
subscribed, with your consent or where
permitted by law. For additional information,
see the terms and conditions of the services
to which you have subscribed.
For additional information about our privacy
policy, refer to the local Ford website.
18
Data Privacy
Note:The driver and front passenger
warnings switch on and off independently.
When you perform this procedure for one
seating position, do not buckle the other
position as this terminates the process.
Read Steps 1 - 4 before starting the
procedure.
Make sure that:
• You set the parking brake.
• The transmission is in park (P).
• The ignition is off.
• You close all vehicle doors.
• You unbuckle the driver and front
passenger seatbelts.
1. Switch the ignition on. Do not start the
engine.
2. Wait until the seatbelt warning lamp turns
off (about one minute). After Step 2, wait
an additional five seconds before
proceeding with Step 3. Once you start
Step 3, you must complete the procedure
within 60 seconds.3. For the seating position you are switching
off, buckle then unbuckle the seatbelt
three times at a moderate speed, ending
in the unbuckled state. After Step 3, the
seatbelt warning lamp turns on.
4. When the seatbelt warning lamp is on,
buckle then unbuckle the seatbelt. After
Step 4, the seatbelt warning lamp flashes
for confirmation.
• This switches the feature off if it is
currently on.
• This switches the feature on if it is
currently off.
CHILD RESTRAINT AND SEATBELT
MAINTENANCE
Inspect the vehicle seatbelts and child safety
seat systems periodically to make sure they
work properly and are not damaged. Inspect
the vehicle and child restraint seatbelts to
make sure there are no nicks, tears or cuts.
Replace if necessary. All vehicle seatbelt
assemblies, including retractors, buckles,
front seatbelt buckle assemblies, buckle
support assemblies (slide bar-if equipped),shoulder belt height adjusters (if equipped),
shoulder belt guide on seat backrest (if
equipped), child safety seat LATCH and
tether anchors, and attaching hardware,
should be inspected after a crash. Read the
child restraint manufacturer's instructions for
additional inspection and maintenance
information specific to the child restraint.
We recommend that all seatbelt assemblies
in use in vehicles involved in a crash be
replaced. However, if the crash was minor
and an authorized dealer finds that the belts
do not show damage and continue to
operate properly, they do not need to be
replaced. Seatbelt assemblies not in use
during a crash should also be inspected and
replaced if either damage or improper
operation is noted.
Properly care for seatbelts. See Vehicle
Care (page 421).
52
Seatbelts
The airbags inflate and deflate rapidly upon
activation. After airbag deployment, it is
normal to notice a smoke-like, powdery
residue or smell the burnt propellant. This
may consist of cornstarch, talcum powder (to
lubricate the bag) or sodium compounds (for
example, baking soda) that result from the
combustion process that inflates the airbag.
Small amounts of sodium hydroxide may be
present which may irritate the skin and eyes,
but none of the residue is toxic.
While the system is designed to help reduce
serious injuries, contact with a deploying
airbag may also cause abrasions or swelling.
Temporary hearing loss is also a possibility
as a result of the noise associated with a
deploying airbag. Because airbags must
inflate rapidly and with considerable force,
there is the risk of death or serious injuries
such as fractures, facial and eye injuries or
internal injuries, particularly to occupants
who are not properly restrained or are
otherwise out of position at the time of airbag
deployment. Thus, it is extremely important
that occupants be properly restrained as far
away from the airbag module as possible
while maintaining vehicle control.Routine maintenance of the airbags is not
required.
DRIVER AND PASSENGER
AIRBAGS
WARNING: Do not place your arms
on the airbag cover or through the steering
wheel. Failure to follow this instruction
could result in personal injury.
WARNING: Keep the areas in front
of the airbags free from obstruction. Do
not affix anything to or over the airbag
covers. Objects could become projectiles
during airbag deployment or in a sudden
stop. Failure to follow this instruction could
result in personal injury or death.
WARNING: Airbags can kill or injure
a child in a child restraint. Never place a
rear-facing child restraint in front of an
active airbag. If you must use a
forward-facing child restraint in the front
seat, move the seat upon which the child
restraint is installed all the way back.
E151E151127127
The driver and front passenger airbags will
deploy during significant frontal and near
frontal crashes.
56
Supplementary Restraints System
CRASH SENSORS AND AIRBAG
INDICATOR
WARNING: Modifying or adding
equipment to the front of your vehicle
could affect the performance of the airbag
system, increasing the risk of injury. This
includes the hood, bumper system, frame,
front body structure, tow hooks, hood pins,
push bar and snowplows.
Your vehicle has a collection of crash and
occupant sensors which provide information
to the restraints control module. The
restraints control module deploys (activates)
the seatbelt pretensioners, driver airbag,
passenger airbag, knee airbag(s), seat
mounted side airbags and the Safety
Canopy. Based on the type of crash, the
restraints control module deploys the
appropriate safety devices.The restraints control module also monitors
the readiness of the above safety devices
plus the crash and occupant sensors. The
readiness of the safety system is indicated
by a warning indicator light in the instrument
cluster or by a backup tone if the warning
light is not working. Routine maintenance of
the airbag is not required.
A difficulty with the system is indicated by
one or more of the following:
E67017€ The readiness light will not illuminate
immediately after you switch the ignition
on.
€ The readiness light either flashes or stays
lit.
€ A series of five beeps is heard. The tone
pattern repeats periodically until the
problem, the light or both are repaired.If any of these things happen, even
intermittently, have the supplemental
restraint system serviced at an authorized
dealer immediately. Unless serviced, the
system may not function properly in the
event of a crash.
The restraint system is designed to activate
when the vehicle sustains conditions
sufficient to cause the restraint control
module to deploy a safety device.
The fact that not all the safety devices
activate for all occupants in a crash does not
mean something is wrong with the system.
Rather, it means the restraints control module
determined the accident conditions (crash
severity, type of crash, belt usage) were not
appropriate to activate these safety devices.
€ The front airbags are designed to
activate only in frontal and near-frontal
crashes (not rollovers, side impacts or
rear impacts) unless the crash causes
sufficient frontal deceleration.
€ The seatbelt pretensioners are designed
to activate in frontal, near-frontal and side
crashes, and in rollovers.
63
Supplementary Restraints System