
The scheduled maintenance items listed in
scheduled maintenance information are
essential to the life and performance of your
vehicle and to its emissions system.
If you use anything other than Ford,
Motorcraft or Ford-authorized parts for
maintenance replacements or for service of
components affecting emission control, such
non-Ford parts should be equivalent to
genuine Ford Motor Company parts in
performance and durability.
Illumination of the service engine soon
indicator, charging system warning light or
the temperature warning light, fluid leaks,
strange odors, smoke or loss of engine
power could indicate that the emission
control system is not working properly.
An improperly operating or damaged exhaust
system may allow exhaust to enter the
vehicle. Have a damaged or improperly
operating exhaust system inspected and
repaired immediately.Do not make any unauthorized changes to
your vehicle or engine. By law, vehicle
owners and anyone who manufactures,
repairs, services, sells, leases, trades
vehicles, or supervises a fleet of vehicles are
not permitted to intentionally remove an
emission control device or prevent it from
working. Information about your vehicle’s
emission system is on the Vehicle Emission
Control Information Decal located on or near
the engine. This decal also lists engine
displacement.
Please consult your warranty information for
complete details.
On-Board Diagnostics (OBD-II)
Your vehicle has a computer known as the
on-board diagnostics system (OBD-II) that
monitors the engine’s emission control
system. The system protects the environment
by making sure that your vehicle continues
to meet government emission standards. The
OBD-II system also assists a service
technician in properly servicing your vehicle.
When the service engine soon
indicator illuminates, the OBD-II
system has detected a malfunction.
Temporary malfunctions may cause the
service engine soon indicator to illuminate.
Examples are:
1. Your vehicle has run out of fuel—the
engine may misfire or run poorly.
2. Poor fuel quality or water in the fuel—the
engine may misfire or run poorly.
3. The fuel fill inlet may not have closed
properly. See Refueling (page 229).
4. Driving through deep water—the
electrical system may be wet.
You can correct these temporary
malfunctions by filling the fuel tank with good
quality fuel, properly closing the fuel fill inlet
or letting the electrical system dry out. After
three driving cycles without these or any
other temporary malfunctions present, the
service engine soon indicator should stay off
the next time you start the engine. A driving
cycle consists of a cold engine startup
followed by mixed city and highway driving.
No additional vehicle service is required.
236
Engine Emission Control

If the service engine soon indicator remains
on, have your vehicle serviced at the first
available opportunity. Although some
malfunctions detected by the OBD-II may not
have symptoms that are apparent, continued
driving with the service engine soon indicator
on can result in increased emissions, lower
fuel economy, reduced engine and
transmission smoothness and lead to more
costly repairs.
Readiness for Inspection and
Maintenance (I/M) Testing
Some state and provincial and local
governments may have
Inspection/Maintenance (I/M) programs to
inspect the emission control equipment on
your vehicle. Failure to pass this inspection
could prevent you from getting a vehicle
registration.
If the service engine soon indicator
is on or the bulb does not work,
your vehicle may need service.
See On-Board Diagnostics.Your vehicle may not pass the I/M test if the
service engine soon indicator is on or not
working properly (bulb is burned out), or if
the OBD-II system has determined that some
of the emission control systems have not
been properly checked. In this case, the
vehicle is not ready for I/M testing.
If the vehicle’s engine or transmission has
just been serviced, or the battery has
recently run down or been replaced, the
OBD-II system may indicate that the vehicle
is not ready for I/M testing. To determine if
the vehicle is ready for I/M testing, turn the
ignition key to the on position for 15 seconds
without cranking the engine. If the service
engine soon indicator blinks eight times, it
means that the vehicle is not ready for I/M
testing; if the service engine soon indicator
stays on solid, it means that your vehicle is
ready for I/M testing.
The OBD-II system checks the emission
control system during normal driving. A
complete check may take several days.
If the vehicle is not ready for I/M testing, you
can perform the following driving cycle
consisting of mixed city and highway driving:1. 15 minutes of steady driving on an
expressway or highway followed by 20
minutes of stop-and-go driving with at
least four 30-second idle periods.
2. Allow your vehicle to sit for at least eight
hours with the ignition off. Then, start the
vehicle and complete the above driving
cycle. The vehicle must warm up to its
normal operating temperature. Once
started, do not turn off the vehicle until
the above driving cycle is complete.
If the vehicle is still not ready for I/M testing,
you need to repeat the above driving cycle.
237
Engine Emission Control

GENERAL INFORMATION
WARNING: This battery pack should
only be serviced by an authorized electric
vehicle technician. Improper handling can
result in personal injury or death.
WARNING: Apply the parking brake,
shift into park (P), switch the ignition off
and remove the key before you open the
hood or have any service or repair work
completed. If you do not switch the ignition
off, the engine could restart at any time.
Failure to follow this instruction could result
in personal injury or death.
WARNING: Do not touch the
electronic ignition system parts after you
have switched the ignition on or when the
engine is running. The system operates at
high voltage. Failure to follow this
instruction could result in serious personal
injury or death.
WARNING: Keep your hands and
clothing clear of the engine cooling fan.Your vehicle consists of various high-voltage
components and wiring. All of the
high-voltage power flows through specific
wiring assemblies labeled as such or covered
with a solid orange convolute, or orange
striped tape, or both. Do not come in contact
with these components.
The high-voltage battery system is a
high-voltage, lithium-ion battery system. The
pack is located underneath the vehicle. The
high voltage battery system uses an
advanced active liquid heating and cooling
system to regulate high voltage battery
temperature and help maximize the life of
the high voltage battery.
Note:The high-voltage battery does not
require regular service maintenance.
CHARGING THE HIGH VOLTAGE
BATTERY - PLUG-IN HYBRID
ELECTRIC VEHICLE (PHEV)
There are two different style chargers that
could be used for charging your vehicle.
Refer to the illustrations below to identify the
charger, and the instructions for use with the
specific type charger.
Charging Solution One (If Equipped)
IMPORTANT SAFETY INSTRUCTIONS
WARNING: Do not use the
dual-voltage charging cord in commercial
garages.
WARNING: This equipment has
arcing or sparking parts. Do not expose to
flammable vapors. Position this equipment
at least 18 in (450 mm) above the floor.
238
High Voltage Battery - Plug-In Hybrid Electric Vehicle (PHEV)

If the mini-spare is installed, this condition is
indicated by a warning in the information
display.
The slip response system could activate if
the mini spare is installed on the front
wheels. If the mini spare was installed on the
rear wheels the slip response system will
fully disable. In situations where there is a
wintery mix or an off road situation, and you
need to use a mini spare, you must install
the mini spare in the front tire position and
move a full size tire to the rear tire position
for the slip response system to function.
Operating ALL-Wheel Drive (AWD)
Vehicles with Mismatched Tires
WARNING: Only use replacement
tires and wheels that are the same size,
load index, speed rating, and type as those
originally provided for your vehicle. The
recommended tire and wheel sizes can be
found on the Tire Label on the driver side
door frame or the edge of the driver door.
If this information is not found in those
locations, or for additional options, contact
your authorized dealer. Use of any tire or
wheel not recommended, could affect the
safety and performance of your vehicle,
which could result in an increased risk of
loss of vehicle control, vehicle rollover,
personal injury and death.
Major dissimilar tire sizes between the front
and rear axles (for example, 17 inch low
profile tires on the front axle and 22 inch high
profile tires on the rear axle) could cause the
AWD system to stop functioning and default
to rear-wheel drive or damage the AWD
system.
For optimum AWD Performance, it is
recommended to follow the tire rotation
maintenance schedule. To avoid potential
AWD malfunction or AWD system damage,
it is recommended to replace all four tires
rather than mixing significantly worn tires
with new tires. For example, using 3 worn
tread tires and 1 new tread tire all of the same
original tire size/brand, can be tolerated by
the AWD system as long as the worn tires
still have usable tread depth.How Your Vehicle Differs from Other
Vehicles
Truck and utility vehicles can differ from
some other vehicles. Your vehicle could be
higher to allow it to travel over rough terrain
without getting hung up or damaging
underbody components.
The differences that make your vehicle so
versatile also make it handle differently than
an ordinary passenger car.
Maintain steering wheel control at all times,
especially in rough terrain. Since sudden
changes in terrain can result in abrupt
steering wheel motion, make sure you grip
the steering wheel from the outside. Do not
grip the spokes.
Drive cautiously to avoid vehicle damage
from concealed objects such as rocks and
stumps.
265
All-Wheel Drive (If Equipped)

Make sure you allow sufficient distance
between you and other vehicles for stopping.
Drive slower than usual and consider using
one of the lower gears. In emergency
stopping situations, apply the brake steadily.
Since your vehicle is equipped with a four
wheel (ABS), do not “pump” the brakes. See
Hints on Driving With Anti-Lock Brakes
(page 272).
Maintenance and Modifications
The suspension and steering systems on
your vehicle have been designed and tested
to provide predictable performance whether
loaded or empty and durable load carrying
capability. For this reason, we strongly
recommend that you do not make
modifications such as adding or removing
parts (such as lowering kits or stabilizer bars)
or by using replacement parts not equivalent
to the original factory equipment.Any modifications to a vehicle that raise the
center of gravity can make it more likely the
vehicle will rollover as a result of a loss of
control. We strongly recommend that caution
be used with any vehicle equipped with a
high load or device (such as ladder or
luggage racks).
Failure to maintain your vehicle properly
could void the warranty, increase your repair
cost, reduce vehicle performance and
operational capabilities and adversely affect
driver and passenger safety. Frequent
inspection of vehicle chassis components is
recommended if the vehicle is subjected to
off-highway usage.
270
All-Wheel Drive (If Equipped)

Note:If your vehicle has a navigation
system, stored speed sign data could
influence the indicated speed limit value.To switch the system off or to adjust the
settings, use the touchscreen:
1. Press Settings on the touchscreen.
2. Press Driver Assistance.3. Press Speed Sign Recognition.
4. Press Speed Warning.
5. Press Tolerance.
6. Use + and - to set the tolerance.
Information Messages
Action Message
The traffic sign data provided by the navigation system is unavailable
due to a weak signal, or no signal. Wait for a short period of time for
the signal to improve. If the message continues to appear, have your
vehicle checked as soon as possible. Traffic Sign Reduced Performance See Manual
STEERING
Electric Power Steering
WARNING: The electric power
steering system has diagnostic checks that
continuously monitor the system. If a fault
is detected, a message displays in the
information display. Stop your vehicle as
soon as it is safe to do so. Switch the
ignition off. After at least 10 seconds,
switch the ignition on and watch the
information display for a steering system
warning message. If a steering system
warning message returns, have the system
checked as soon as possible.WARNING: If the system detects an
error, you may not feel a difference in the
steering, however a serious condition may
exist. Have your vehicle checked as soon
as possible. Failure to do so may result in
loss of steering control.
Your vehicle has an electric power steering
system. There is no fluid reservoir and
therefore requires no maintenance.
336
Driving Aids

Special Loading Instructions for
Owners of Pick-up Trucks and Utility-
type Vehicles
WARNING: When loading the
roof racks, we recommend you evenly
distribute the load, as well as maintain
a low center of gravity. Loaded
vehicles, with higher centers of gravity,
may handle differently than unloaded
vehicles. Take extra precautions, such
as slower speeds and increased
stopping distance, when driving a
heavily loaded vehicle.
AIR SUSPENSION (IF EQUIPPED)
WARNING: If your vehicle has
self-leveling air suspension, you must
switch the system off before carrying out
any maintenance or repair. Failure to follow
this warning could result in serious
personal injury or death.The air suspension system automatically
adjusts to maintain a constant frame height,
allows for ease of vehicle loading, provides
improved vehicle ride, and increased driver
comfort.
You can adjust different ride settings through
the selectable drive modes. See Selecting
a Drive Mode (page 343).
Note:The air suspension system may not
operate properly if you exceed the load limit.
See Load Limit (page 348).
Note:When your vehicle is off, the air
compressor may run for a short time. This is
normal.
Switching the systems on or off
You can access the air suspension, liftgate
and easy entry features through the
information display menu settings. See
General Information (page 136).
Using the Service Mode
When the service mode is active, the air
suspension does not make any adjustments
while your vehicle is stationary.Note:Always switch the air suspension
service mode to on before servicing your
vehicle.
Using Cargo Loading
The air suspension cargo loading feature
lowers your vehicle for easier access when
the system detects the liftgate is opening.
When the liftgate is closed your vehicle
returns to its normal height after a short time.
Note:To preserve your vehicle battery, your
vehicle may only lower for cargo mode one
to two times per ignition cycle.
Using Easy Entry
The air suspension can lower your vehicle
to an easier access entry height when the
system detects the intelligent access key,
you press the unlock button, use the remote
start, or use Phone as a Key.
The leveling process stops when you open
a door or the target level is achieved.
Note:To stop the leveling process, press the
lock button on the intelligent access key.
352
Load Carrying

ESSENTIAL TOWING CHECKS
Follow these guidelines for safe towing:
• Do not tow a trailer until you drive your
vehicle at least 1,000 mi (1,600 km).
• Consult your local motor vehicle laws for
towing a trailer.
• See the instructions included with towing
accessories for the proper installation
and adjustment specifications.
• Service your vehicle more frequently if
you tow a trailer. See Scheduled
Maintenance (page 579).
• If you use a rental trailer, follow the
instructions the rental agency gives you.
You can find information on load
specification terms found on the tire label
and Safety Compliance label as well as
instructions on calculating your vehicle's load
in the Load Carrying chapter. See Load Limit
(page 348).
Remember to account for the trailer tongue
weight as part of your vehicle load when
calculating the total vehicle weight.
Hitches
Do not use a hitch that either clamps onto
the bumper or attaches to the axle.
Distribute the trailer load so 10-15% of the
total trailer weight is on the tongue.
A weight distributing hitch is not required for
your vehicle.
Safety Chains
Note:Do not attach safety chains to the
bumper.
Always connect the safety chains to the hook
retainers of your vehicle hitch.
To connect the trailer’s safety chains, cross
them under the trailer tongue and allow
enough slack for turning tight corners. Do
not allow the chains to drag on the ground.
Trailer Brakes
WARNING: Do not connect a trailer's
hydraulic brake system directly to your
vehicle's brake system. Your vehicle may
not have enough braking power and your
chances of having a collision greatly
increase.
Electric brakes and manual, automatic or
surge-type trailer brakes are safe if you install
them properly and adjust them to the
manufacturer's specifications. The trailer
brakes must meet local and federal
regulations.
The rating for the tow vehicle's braking
system operation is at the gross vehicle
weight rating, not the gross combined weight
rating.
Safe control of towed vehicles requires
separate functioning brake systems for
vehicles and trailers weighing more than
1,500 lb (680 kg) when loaded.
357
Towing